Automation Technician - Competency Profile · COMPETENCY PROFILE This project is funded by the...

ww

w.c

ult

ura

lhrc

.ca

Conseildes ressources humainesdu secteur culturel

CulturalHuman ResourcesCouncil

CompetencyProfile

AUTOMATION TECHNICIANS

A Competency Analysis

Recommended Skills for

AUTOMATION TECHNICIANS

COMPETENCY PROFILE

This project is funded by the Government of Canada's Sector Council Program.

Cultural Human Resources Council 17 York Street, Suite 201 Ottawa, Ontario KlN 9J6 Telephone: (613) 562-1535 / 1-866-562-1535 Fax: (613) 562-2982 E-mail: [email protected] Web site: www.culturalhrc.ca

CULTURAL HUMAN RESOURCES COUNCIL

_________________________________________________________________________________________ Automation Technician - Competency Profile © Cultural Human Resources Council, Version 1.0, 2006

2

DISCLAIMER

AUTOMATION TECHNICIANS - Competency Profile © Cultural Human Resources Council, Version 1.0, 2006. All rights reserved. Many representatives of Canada’s cultural sector have contributed their time and efforts to create this competency profile. The Cultural Human Resources Council hopes that you will find the information helpful and easy to use, but provides the information ‘as is’ and makes no representations or warranties of any kind regarding it. CHRC disclaims all liability of any kind whatsoever arising out of your use of, or inability to use, this information.



3

TABLE OF CONTENTS

INTRODUCTION | 4 SUMMARY – CHART OF COMPETENCIES | 6 COMPETENCY PROFILE | 7 A. INSTALL AND STRIKE AN AUTOMATION SYSTEM | 8 B. OPERATE AN AUTOMATION SYSTEM | 10 C. MAINTAIN AN AUTOMATION SYSTEM | 12 D. TROUBLESHOOT SYSTEMS | 15 E. PROVIDE AND SHARE TECHNICAL EXPERTISE | 18 F. PERFORM ADMINISTRATIVE DUTIES | 19 G. COMPLY WITH REGULATIONS AND PRACTICES | 20 H. OPERATE TOOLS AND EQUIPMENT | 22 ...and to accomplish all of the above, AN AUTOMATION

TECHNICIAN must be able to...: I. DEMONSTRATE COMMUNICATION SKILLS | 29 J. DEMONSTRATE PERSONAL SKILLS | 30



4

INTRODUCTION

This document presents the outcomes of an occupational analysis (1) for AUTOMATION TECHNICIANS. It identifies the combined competencies that make up the work of an Automation Technician in the cultural sector. This exercise has been initiated and coordinated by the Cultural Human Resources Council (CHRC) thanks to the financial support of the Government of Canada's Sector Council Program. The Cultural Human Resources Council (www.culturalhrc.ca) is a national organization dedicated to strengthening Canada’s cultural workforce and improving the HR environment within the cultural sector. It strives to be at the centre of vision and forward thinking in the area of cultural human resources development. CHRC members include self-employed artists, cultural workers and arts organizations from the many disciplines which comprise the sector.

This Competency Profile is to be used in conjunction with the Chart of Competencies for AUTOMATION TECHNICIANS. The Competency Chart and Profile can be used by individuals to evaluate their own skills and to determine areas where they should pursue additional training. On a corporate level, this material can be applied in defining job profiles, developing competency-based professional development programs, negotiating and customizing training programs, developing career planning programs, recruitment profiles and individual position descriptions.

To order CHRC publications, including The Art of Managing Your Career,

visit http: www.culturalhrc.ca, or write to:

[email protected]

BACKGROUND Very few theatre technicians classify themselves as Automation Technicians (ATs). Nonetheless, the work of an AT is performed in small, medium and large theatres across the country; in high tech and low tech settings; and for both road shows and permanent shows in live theatre, music, circus, dance, opera, film and television. It is in many ways an emerging occupation, the demands on which are expected to grow quickly with advances in technology.

For the purposes of this profile, an AT has been described as: someone who is involved as an installer, operator, troubleshooter or maintenance person with the automation technology on a live music, theatrical or dance production.

The presence of “automated technologies” on theatre, film, television and concert sets is increasing and the skills to handle the equipment, from simple to complex, are demanding. They are frequently learned on-the-job, although there is an increasing demand for formal training for those who perform AT jobs. Nonetheless, it is important to note that while skills can be taught at schools, artistic sensitivity is learned on the job and hence the crucial aspect of practical experience for training ATs.

(1) The expressions ‘occupational analysis’ and ‘competency profile’ are used interchangeably in this document



5

METHODOLOGY ACKNOWLEDGMENT

The Cultural Human Resources Council has chosen the DACUM(Developing A CUrriculuM) model to conduct this analysis. One of thekey features of DACUM is to rely on a group of expert practitioners toreview all the competencies required to function effectively in a givenoccupation.

The Cultural Human Resources Council (CHRC) wishes to thank the following individuals who gave their time and commitment to this project: CHRC’S EXPERT WORKING GROUP Paul Bates, NS

The combined Chart of Competencies and Profile present four levels of analysis: 1. A series of General Areas of Competence, more commonly

called GACs. A GAC describes a major function or responsibility of a particular profession, trade or position. There are two types of GACs : General Areas of Professional Competence (GACs A to H inclusively) and General Areas of General Competence (GACs I and J).

2. Each GAC is further defined into skills (competencies). The

skills, as well as the GACs, are identified in behavioral terms and thus begin with an action verb depicting the applied behavior.

3. Each skill is further analyzed into subskills. A subskill is an

intermediate step between the whole skill and the detailed actions associated with practicing the skill.

4. A (non-exhaustive) series of important actions and key

general competencies has been identified; these may be used as performance indicators, providing the criteria by which competence can be assessed.

Tobie Horswill, QC Robin Creelman, NS Shaun Moore, AB Jeremy Hodgson, QC Guy Gualtieri, ON Ken McCrodden, ON Ian Philips, ON John Vanidour, ON Tony Blaschuk, ON David Schilz, ON CHRC’S STEERING COMMITTEE Mark Melymick, ON John Avery, AB Monique Corbeil, QC Louise Boucher, QC Graham Frampton, AB David Speers, ON Hugh Neilson, ON Julian Mayne, AB Sean McGuire, ON Brian Low, BC Peter Feldman, ON SUPPORT

Susan Annis, Executive Director, CHRC Manon Turcotte, Project Manager, CHRC Pierre Morin, Consultant and DACUM Facilitator Jeanne Villeneuve, Translator Lynne Lalonde, Consultant



6

SUMMARY – CHART OF COMPETENCIES AN AUTOMATION TECHNICIAN MUST BE ABLE TO:

Professional competencies : A. INSTALL AND STRIKE AN AUTOMATION SYSTEM 1. Establish technical requirements 2. Assemble components 3. Perform initial adjustments 4. Test components 5. Test the automation system 6. Dismantle the automation system B. OPERATE AN AUTOMATION SYSTEM 1. Cue a show 2. Facilitate rehearsals 3. Perform preshow checks 4. Run a show C. MAINTAIN AN AUTOMATION SYSTEM 1. Establish a maintenance schedule 2. Ensure availability of spares 3. Verify safety features of equipment and effects 4. Clean automation system 5. Perform component adjustments 6. Replace worn hydraulic system components 7. Replace worn pneumatic system components 8. Replace worn electronic system components 9. Replace worn mechanical system components 10. Replace worn electrical system components 11. Replace worn automation computer system

components 12. Maintain automation computer D. TROUBLESHOOT SYSTEMS 1. Apply diagnostic process 2. Ensure repair of automation computer systems 3. Ensure repair of electronic systems 4. Ensure repair of electrical systems 5. Ensure repair of mechanical systems 6. Ensure repair of hydraulic systems 7. Ensure repair of pneumatic systems E. PROVIDE AND SHARE TECHNICAL EXPERTISE 1. Express preferences on systems design 2. Recommend improvements

(E. cont’d) 3. Assist and advise during the show /

rehearsals 4. Train substitute / replacement F. PERFORM ADMINISTRATIVE DUTIES 1. Create / update cue sheets 2. Complete reports 3. Write technical documents G. COMPLY WITH REGULATIONS AND PRACTICES 1. Ensure safe workplace 2. Follow original specifications (specs.) 3. Obtain / renew required personal

certificates 4. Comply with codes H. OPERATE TOOLS AND EQUIPMENT 1. Operate computer 2. Operate automation console 3. Use pressure gages 4. Use electrical diagnostic tools 5. Use cable cutters 6. Use swager 7. Use crimping tools 8. Use soldering tools 9. Use tachometer 10. Use hand pumps 11. Use rigging equipment 12. Use shop tools 13. Use ladders 14. Use jacks 15. Use chain motor 16. Use gear pullers 17. Use chain breaker 18. Use torque wrench 19. Operate man lift 20. Operate fork lift 21. Use conventional hand tools 22. Use conventional power tools

General Competencies : I. DEMONSTRATE COMMUNICATION SKILLS 1. Communicate ideas / events in a clear, concise manner 2. Listen 3. Use and interpret signals 4. Use communication technology and tools J. DEMONSTRATE PERSONAL SKILLS 1. Demonstrate a sense of responsibility 2. Work methodically 3. Demonstrate attention to details 4. Maintain focus 5. Demonstrate sensitivity to objects in motion 6. Demonstrate a sense of anticipation 7. Demonstrate resourcefulness 8. Demonstrate teamwork skills 9. Practice theatre etiquette 10. Prioritize 11. Meet deadlines 12. Practice punctuality 13. Work under pressure 14. Demonstrate flexibility 15. Recognize one’s limitations 16. Make decisions 17. Solve problems 18. Commit to zero tolerance behavior 19. Work at heights 20. Demonstrate manual dexterity 21. Demonstrate confidence to exercise safety and due

diligence 22. Demonstrate analytical skills 23. Stay current



7

C o m p e t e n c y P r o f i l e

An AUTOMATION TECHNICIAN must be able to…



8

AN AUTOMATION TECHNICIAN must be able to: A. INSTALL AND STRIKE AN AUTOMATION SYSTEM

SKILLS SUBSKILLS IMPORTANT ACTIONS GENERAL COMPETENCIES Most critical interpersonal and / or personal skills associated with the competency as a whole:

1. Establish technical

requirements 1.1 Determine power needs • Retrieve information from plans

• Consult with knowledgeable parties

• DEMONSTRATE ATTENTION TO DETAILS (J3)

• MAKE DECISIONS (J16)

1.2 Determine time parameters • Retrieve information from schedule • Consult with knowledgeable parties

1.3 Determine labour requirements • Retrieve information from plans and schedule • Consult with knowledgeable parties

1.4 Confirm requirements with supervisor

2. Assemble components 2.1 Identify components • Retrieve information from plans, lists, plaques, etc. • Validate content of boxes • Perform a visual inspection • Report deficiencies

• WORK METHODICALLY (J2) • DEMONSTRATE ATTENTION TO

DETAILS (J3)

2.2 Organize components • Lay out components • Ensure proper location of components

2.3 Make electrical / electronic connections

• Follow set procedure

2.4 Make mechanical connections • Follow set procedure

2.5 Make pneumatic / hydraulic connections

• Follow set procedure

3. Perform initial adjustments

3.1 Measure equipment performance

• Confirm compliance with specifications (specs.)


• SOLVE PROBLEMS (J17) 3.2 Ensure device tension • Confirm compliance with specifications (specs.)

3.3 Ensure device alignments • Confirm compliance with specifications (specs.)

3.4 Verify limit switches / safety switches

• Verify travel settings • Verify switch action • Verify cable runs

3.5 Verify fasteners • Perform visual inspection • Confirm compliance with specifications (specs.)



9

AN AUTOMATION TECHNICIAN must be able to: A. INSTALL AND STRIKE AN AUTOMATION SYSTEM (cont’d)


4. Test components 4.1 Identify set operational parameters • Retrieve information from plans, manuals, plates,

etc.

• WORK METHODICALLY (J2) • MAINTAIN FOCUS (J4)

4.2 Isolate components • Remove load(s) • Ensure safe clearance around component

4.3 Confirm compliance of component to specifications (specs.)

• Operate component with no load (electric, hydraulic / pneumatic, mechanical)

• Progressively increase the load up to specifications (specs.) (electric, hydraulic / pneumatic, mechanical)

5. Test the automation system

5.1 Verify functionality of system

• Send signal • Analyse response

• WORK METHODICALLY (J2) • DEMONSTRATE SENSITIVITY TO OBJECTS

IN MOTION (J5) 5.2 Verify interaction of components

• Run the system at slow speed to confirm accuracy with ‘spotter’

5.3 Ensure compliance with show and safety requirements

• Verify operation of emergency systems • Run the system at show speed to confirm accuracy

6. Dismantle the automation system

6.1 Disconnect components • Bring system to a safe state • Release and remove load • Break mechanical, electrical, pneumatic / hydraulic

connections

• WORK METHODICALLY (J2) • MEET DEADLINES (J11)

6.2 Pack components • Label components • Note / report deficiencies • Follow packing procedures



10

AN AUTOMATION TECHNICIAN must be able to: B. OPERATE AN AUTOMATION SYSTEM


1. Cue a show

1.1 Input cue basics • Take direction from knowledgeable parties

• LISTEN (I2)

• WORK UNDER PRESSURE (J13)

1.2 Fine tune with artistic input • Run cues • Alter cues as necessary

1.3 Record final alterations • Create cue sheets • Create backup files

2. Facilitate rehearsals 2.1 Perform pre-rehearsal check • Plan use of equipment according to rehearsals schedule

• Run specific scene(s)

• COMMUNICATE IDEAS / EVENTS IN A CLEAR, CONCISE MANNER (I1)

• DEMONSTRATE TEAMWORK SKILLS (J8)

2.2 Orientate artists to automated features

• Communicate safety features • Walk artists through their interaction with the

automated features

2.3 Safely operate systems, as requested

• Alter cues as necessary • Update cue sheets and back-ups

2.4 Restore system to nesting state • Return axes to ‘home’ position • Set emergency stop and lock out the system

according to set procedure

3. Perform preshow checks

3.1 Verify safety of system • Perform visual inspection • Verify emergency systems

• DEMONSTRATRE A SENSE OF RESPONSIBILITY (J1)

• WORK METHODICALLY (J2) 3.2 Verify operation of systems

• Verify show file

• Perform visual inspections • Run the system with ‘spotter’

3.3 Verify operations of communication systems

3.4 Determine possible course of action for noted deficiencies

• Inform authorities of deficiency(ies) • Present options (repair, lock out, alter show, cancel

rehearsal or show) • Proceed as authorized



11

AN AUTOMATION TECHNICIAN must be able to: B. OPERATE AN AUTOMATION SYSTEM (cont’d)


4. Run a show 4.1 Pre-set a show

• Locate show elements to top of show positions

• Confirm completion of preset

• DEMONSTRATE TEAMWORK SKILLS (J8) • WORK UNDER PRESSURE (J13)

4.2 Activate cues

• Take instruction • Confirm receipt of instruction • Confirm completion of cue if requested

4.3 Anticipate / address anomalies

• Observe cue • Pass along information • Determine course of action for noted anomalies

4.4 Restore system to nesting state • Return axes to ‘home’ position • Set emergency stop and lock out the system

according to set procedure



12

AN AUTOMATION TECHNICIAN must be able to: C. MAINTAIN AN AUTOMATION SYSTEM


1. Establish a

maintenance schedule 1.1 Determine wear and tear • Perform visual inspection

• Run diagnostics

• WORK METHODICALLY (J2) • DEMONSTRATE ATTENTION TO DETAILS (J3)

1.2 Determine maintenance frequency

• Retrieve information from maintenance manuals

1.3 Update maintenance schedule • Consult production schedule • Respond to maintenance needs

2. Ensure availability of spares

2.1 Determine required spare parts • Retrieve info from manufacturer’s manual • Perform risk assessment for all components • Consider maintenance schedule

• DEMONSTRATE ATTENTION TO DETAILS (J3) • DEMONSTRATE RESOURCEFULNESS (J7)

2.2 Create inventory system

• Label incoming parts • Determine storage location for spare parts

2.3 Maintain inventory

• Identify source of supply • Identify lead time

3. Verify safety features of equipment and effects

3.1 Check brakes / clutches • Perform visual inspection • Ensure compliance with manufacturer’s

specifications (specs.)

• WORK METHODICALLY (J2) • DEMONSTRATE ATTENTION TO DETAILS (J3)

3.2 Check interlock systems • Perform visual inspection • Perform operational test

3.3 Check warning signals

• Perform visual inspection • Perform operational test

3.4 Check switches • Check emergency switches, limit switches, overrun switches, specialty switches

• Perform visual inspection • Perform operational test

4. Clean automation system

4.1 Remove debris / dust from system components

• Comply with manufacturer’s specifications (specs.)

• DEMONSTRATE ATTENTION TO DETAILS (J3) • MAINTAIN FOCUS (J4)

4.2 Remove debris / dust from operational area

• Comply with company policy



13

AN AUTOMATION TECHNICIAN must be able to: C. MAINTAIN AN AUTOMATION SYSTEM (cont’d)


5. Perform component

adjustments 5.1 Realign / reset sheaves, tracks,

sprockets, limit switch, etc. • Comply with manufacturer’s specifications (specs.)

• Comply with show requirements • DEMONSTRATE ATTENTION TO DETAILS (J3)

• DEMONSTRATE MANUAL DEXTERITY (J20)

5.2 Retension belts, chains, wire rope, etc.

• Comply with manufacturer’s specifications (specs.) • Comply with show requirements

6. Replace worn hydraulic system components

6.1 Replace consumables (limited life span)

• Comply with manufacturer’s specifications (specs.) • Run a performance test

• DEMONSTRATE ATTENTION TO DETAILS (J3) • DEMONSTRATE MANUAL DEXTERITY (J20)

6.2 Replace hardware parts • Comply with manufacturer’s specifications (specs.) • Run a performance test

7. Replace worn pneumatic system components





8. Replace worn electronic system components





9. Replace worn mechanical system components





10. Replace worn electrical system components







14

AN AUTOMATION TECHNICIAN must be able to: C. MAINTAIN AN AUTOMATION SYSTEM (cont’d)


11. Replace worn

automation computer system components





12. Maintain automation computer

12.1 Ensure hard drive maintenance • Run a defragmentation program • Delete obsolete files


12.2 Replace consumables • Comply with manufacturer’s specifications (specs.)

12.3 Clean computer components

• Perform visual inspection • Comply with manufacturer’s specifications (specs.)

12.4 Install software and firmware upgrades

• Comply with manufacturer’s instructions



15

AN AUTOMATION TECHNICIAN must be able to: D. TROUBLESHOOT SYSTEMS


1. Apply diagnostic

process 1.1 Secure system • Engage emergency stop

• WORK METHODICALLY (J2)

• DEMONSTRATE ANALYTICAL SKILLS (J22) 1.2 List possible causes

• Eliminate non-possibilities

1.3 Identify cause of problem • Perform visual inspection • Perform tests • Consult manufacturer’s manual • Consult knowledgeable parties

1.4 Determine course of action • Inform authorities of deficiency(ies) • Present options (repair, lock out, alter show, cancel

rehearsal or show) • Proceed as authorized

2. Ensure repair of automation computer systems

2.1 Decide on a course of action • Repair or replace • Repair or replace in-house or outsource

• DEMONSTRATE RESOURCEFULNESS (J7) • DEMONSTRATE MANUAL DEXTERITY (J20)

2.2 Execute repair • Determine needed parts • Source parts • Comply with manufacturer’s and / or show

requirements

2.3 Restore system to show requirements

• Test system • Tune system • Consult with knowledgeable parties if necessary

3. Ensure repair of electronic systems




requirements





16

AN AUTOMATION TECHNICIAN must be able to: D. TROUBLESHOOT SYSTEMS (cont’d)


4. Ensure repair of

electrical systems




requirements



5. Ensure repair of mechanical systems




requirements



6. Ensure repair of hydraulic systems




requirements



7. Ensure repair of pneumatic systems





17

AN AUTOMATION TECHNICIAN must be able to: D. TROUBLESHOOT SYSTEMS (cont’d)


7. Ensure repair of

pneumatic systems (cont’d)


requirements





18

AN AUTOMATION TECHNICIAN must be able to: E. PROVIDE AND SHARE TECHNICAL EXPERTISE


1. Express preferences

on systems design 1.1 Gather information on project • Attend meetings

• Retrieve information from plans • Consult with knowledgeable parties


• DEMONSTRATE ANALYTICAL SKILLS (J22)

1.2 Provide information on project • Provide information on availability of existing equipment

• Provide information on safety issues, building capabilities (structure and space)

1.3 Make recommendations • Relate past experiences • Recommend specific components • Recommend suppliers • Recommend crew requirements and schedule • Recommend physical location of components in the

venue

2. Recommend improvements

2.1 Identify areas to improve • Track equipment performance


• STAY CURRENT (J23)

2.2 Make recommendations

3. Assist and advise during the show / rehearsals

3.1 3.2

Advise on safety issues Offer creative options


• WORK UNDER PRESSURE (J13)

3.3 Provide assistance and advise for artist understudy rehearsals

4. Train substitute / replacement

4.1 Provide administrative tools • Provide passwords, keys, cue sheets, time sheets, etc.


• DEMONSTRATE TEAMWORK SKILLS (J8) 4.2 Demonstrate duties and tasks • Describe duties and tasks

• Perform duties and tasks • Discuss duties and tasks

4.3 Coach substitute / replacement • Observe substitute / replacement in action • Provide feedback



19

AN AUTOMATION TECHNICIAN must be able to: F. PERFORM ADMINISTRATIVE DUTIES


1. Create / update cue

sheets 1.1

Number cues • WORK METHODICALLY (J2)

• PRACTICE THEATRE ETIQUETTE (J9) 1.2 Provide activity description

1.3 Specify cue data

1.4 Provide notes per cue

2. Complete reports 2.1 Fill out automation show reports • Confirm ‘clean show’ • Report anomalies • Indicate recommended course of action


• DEMONSTRATE A SENSE OF RESPONSIBILITY (J1)

2.2 Complete maintenance logs • Confirm maintenance activity

2.3 Maintain incident log • Describe incident • Report action taken • Recommend corrective measures

3. Write technical documents

3.1 Provide a list of components • Produce diagrams • Produce schematics



3.2 Provide instructions on assembly and disassembly procedures

• List necessary tools

3.3 Provide instruction on operating the system

• Describe normal operations • Specify “DOs and DON’Ts”

3.4 Provide maintenance instructions

• Recommend a maintenance schedule • Explain maintenance procedure • Specify “DOs and DON’Ts”

3.5 Provide troubleshooting instructions

• Relate symptoms to possible solutions



20

AN AUTOMATION TECHNICIAN must be able to: G. COMPLY WITH REGULATIONS AND PRACTICES


1. Ensure safe workplace 1.1 Identify hazards

• Examine manufacturer’s documentation

• Operate system in controlled environment • COMMUNICATE IDEAS / EVENTS IN A

CLEAR, CONCISE MANNER (I1) • DEMONSTRATE SENSITIVITY TO OBJECTS

IN MOTION (J5) 1.2 Develop safety procedures • Identify people and equipment at risk

• Choreograph safe order of events • Take into consideration operational health and

safety regulations

1.3 Implement safety procedures

• Inform people at risk and operators of safety procedure

• Rehearse safety procedure in a controlled environment

1.4 Monitor compliance with safety procedures

• Watch the operational area • Watch sensors • Watch monitor • Respond to emergency situation

2. Follow original specifications (specs.)

2.1 Refer to technical drawings • Interpret schematics • Interpret drafts

• WORK METHODICALLY (J2) • DEMONSTRATE ATTENTION TO DETAILS

(J3) 2.2 Refer to manufacturer’s information • Interpret manuals and name plates

2.3 Consult knowledgeable parties

3. Obtain / renew required personal certificates

3.1 Identify required certificates • Refer to manufacturer’s recommendations • Refer to local codes and employer policies • Consult with knowledgeable parties


• RECOGNIZE ONE’S LIMITATIONS (J15)

3.2 Research training suppliers • Consult with knowledgeable parties

3.3 Obtain training and certification • Consult with employer

4. Comply with codes 4.1 Identify regulated requirements

• Consult with local authorities • Obtain current version of applicable code





21

AN AUTOMATION TECHNICIAN must be able to: G. COMPLY WITH REGULATIONS AND PRACTICES (cont’d)


4. Comply with codes

(cont’d) 4.2 Seek advice

• Consult with knowledgeable parties

4.3 Request applicable inspection • Fill out standard form(s)

4.4 Make / recommend changes as required

• Obtain inspector’s report • Follow inspector’s orders • Inform authorities of constraints / different or

divergent view points



22

AN AUTOMATION TECHNICIAN must be able to: H. OPERATE TOOLS AND EQUIPMENT


1. Operate computer

1.1 Learn to operate tools and equipment

• Obtain certification, if required • Acquire training • Follow manufacturer’s recommendations

• DEMONSTRATE MANUAL DEXTERITY (J20) • DEMONSTRATE CONFIDENCE TO EXERCISE

SAFETY AND DUE DILIGENCE (J21)

1.2 Follow health and safety standards • Comply with governmental regulations • Comply with company policies

1.3 Ensure functioning of tools and equipment

• Perform visual inspection • Maintain tools and equipment (see C1 to C5) • Ensure proper storage of tools and equipment

2. Operate automation console








3. Use pressure gages








4. Use electrical diagnostic tools








23

AN AUTOMATION TECHNICIAN must be able to: H. OPERATE TOOLS AND EQUIPMENT (cont’d)


4. Use electrical diagnostic

tools (cont’d) 4.3 Ensure functioning of tools and

equipment • Perform visual inspection

• Maintain tools and equipment (see C1 to C5) • Ensure proper storage of tools and equipment

5. Use cable cutters








6. Use swager








7. Use crimping tools 7.1 Learn to operate tools and equipment









24



8. Use soldering tools 8.1 Learn to operate tools and

equipment







9. Use tachometer 9.1 Learn to operate tools and equipment







10. Use hand pumps 10.1 Learn to operate tools and equipment







11. Use rigging equipment








25



11. Use rigging equipment

(cont’d)



12. Use shop tools 12.1 Learn to operate tools and equipment







13. Use ladders 13.1 Learn to operate tools and equipment







14. Use jacks 14.1 Learn to operate tools and equipment









26



15. Use chain motor 15.1 Learn to operate tools and

equipment







16. Use gear pullers 16.1 Learn to operate tools and equipment







17. Use chain breaker 17.1 Learn to operate tools and equipment







18. Use torque wrench 18.1 Learn to operate tools and equipment







27



18. Use torque wrench

(cont’d) 18.3 Ensure functioning of tools and

equipment • Perform visual inspection

• Maintain tools and equipment (see C1 to C5) • Ensure proper storage of tools and equipment

•

19. Operate man lift 19.1 Learn to operate tools and equipment







20. Operate fork lift








21. Use conventional hand tools










28



22. Use conventional

power tools 22.1 Learn to operate tools and

equipment









29

...And to accomplish the previously described professional competencies, AN AUTOMATION TECHNICIAN must be able to...: I. DEMONSTRATE COMMUNICATION SKILLS

SKILLS SUBSKILLS SUB-SUBSKILLS

1. Communicate ideas / events in a clear, concise manner

1.1 Use appropriate vocabulary and terminology

1.2 Organize complex information to facilitate understanding

2. Listen

2.1 Verify one’s understanding • Summarize someone else’s opinion • Rephrase • Use question techniques to validate one’s understanding

2.2 Interpret body language

2.3 Demonstrate empathy

3. Use and interpret signals

4. Use communication technology and tools

4.1 Consider the type, importance, sensitivity and level of complexity of information or message to communicate

(Generally not required, subskills being relatively self-explanatory)

4.2 Consider the recipient or target audience

4.3 Consider the level of urgency

4.4 Consider the available communication tools

4.5 Consider available budget



30

...And to accomplish the previously described professional competencies, AN AUTOMATION TECHNICIAN must be able to...: J. DEMONSTRATE PERSONAL SKILLS


1. Demonstrate a sense of responsibility

1.1 Take responsibility for one’s errors / mistakes • (Generally not required, subskills being relatively self-explanatory)

1.2 Prevent / notice errors and take corrective actions

1.3 Honor one’s commitments

1.4 Give priority to one's professional obligations, when required

2. Work methodically

2.1 Perform tasks in compliance with the set and / or state-of-the-art procedure and with standards of accuracy and quality

• (Generally not required, subskills being relatively self-explanatory)

2.2 Identify and address details that ensure an effective and efficient execution of each task

3. Demonstrate attention to details

3.1 Perform tasks to the necessary standards of accuracy and quality


3.2 Identify and address details that ensure a smooth operation

4. Maintain focus

4.1 Create a to-do list

4.2 Schedule time

4.3 Find / create an appropriate work environment and / or atmosphere

5. Demonstrate sensitivity to objects in motion

5 .1 (Generally not required, subskills being relatively self-explanatory)



31

...And to accomplish the previously described professional competencies, AN AUTOMATION TECHNICIAN must be able to...: J. DEMONSTRATE PERSONAL SKILLS (cont’d)


6. Demonstrate a sense of

anticipation 6.1 Identify potentially problematic situations or issues • (Generally not required, subskills being relatively self-explanatory)

6.2 Promptly act to neutralize risks of occurrence

6.3 Constantly look for ways to improve methods and procedures

7. Demonstrate resourcefulness

7.1 Act rather than react


7.2 Provide new insights or different perspectives on common problems or situations

7.3 Develop solutions / consider options which go beyond the traditional or conventional approaches

8. Demonstrate teamwork skills

8.1 Promote collaboration / cooperation and share one’s experience and expertise

• Share information • Share ideas

8.2 Earn colleagues’ trust and support

• Fulfill commitments to colleagues • Accept others’ ideas • Praise contributions of fellow colleagues • Be straightforward with colleagues at all times

8.3 Suggest ideas and adopt behaviors to optimize teamwork

• Accept others’ ideas • Demonstrate concern for interpersonal relations among team workers • Refrain from « dominating » meetings

9. Practice theatre etiquette 9.1 (Generally not required, subskills being relatively self-explanatory)

10. Prioritize 10.1 Identify criteria for prioritization


10.2 Establish / apply procedure for prioritization

11. Meet deadlines

11.1 (Generally not required, subskills being relatively self-explanatory)



32



12. Practice punctuality

12.1 (Generally not required, subskills being relatively self-

explanatory)

13. Work under pressure 13.1 Prioritize tasks and assignments


13.2 Work effectively on several tasks or assignments at the same time

13.3 Meet demanding deadlines

13.4 Control one’s emotions when facing resistance or hostility

13.5 Exert a positive influence in crisis situations

14. Demonstrate flexibility 14.1 Demonstrate listening skills (see I2)


14.2 Demonstrate willingness to compromise

14.3 Find alternative options / solutions

14.4 Rally around the prevailing position

15. Recognize one’s limitations


16. Make decisions

16.1 Make timely decisions

• Readily address issues and problems under one’s authority • Quickly react to urgent matters / situations • Take calculated risks • Accept impact / consequences of one’s decision • Whenever possible, take time to analyze the problem / situation

16.2 Make appropriate decisions • Rely on one’s judgment or experience • Consult individuals trusted for their wisdom and practical experience • Accept impact / consequences of one’s decisions • Assess risks



33



17. Solve problems

17.1 Identify and diagnose the problem

• Integrate information from different sources • Distinguish causes and symptoms

17.2

Identify possible solutions • Consult and research

17.3 Select solution

• Determine criteria • Evaluate / compare possible solutions • Assess risk

17.4 Develop and implement solution

18. Commit to zero tolerance behavior


19. Work at heights


20. Demonstrate manual dexterity


21. Demonstrate confidence to exercise safety and due diligence


22. Demonstrate analytical skills

22.1 Collect and synthesize facts and data

22.2 Break down facts and data into simple elements

22.3 Identify the essential or most significant issues or challenges

22.4 Draw logical conclusions

23. Stay current 23.1 Keep abreast of trends and developments

23.2 Define / update a professional development plan

Date post:	01-Aug-2020
Category:	Documents
Upload:	others
View:	8 times
Download:	0 times

Automation Technician - Competency Profile · COMPETENCY PROFILE This project is funded by the...

Documents