Volkswagen KUBABusiness-critical AM for CRM processes for all VW markets worldwide
Benefits
▶ Part of multiple AMS contracts ATOS – VW
▶ Transition completed quickly within 3 months, agreed SLAs were fulfilled
immediately by Atos
▶ Customer satisfaction is high
Business challenges
▶ Application support for 3000 users worldwide, 24x7
▶ KUBA applications (SAP CRM 5.0 and 7.0) belong to VW’s top 100 business
critical applications, responsible for all customer interactions (e.g. test drive,
car maintenance, lead mgt, campaign mgt)
▶ KUBA includes 7 productive CRM and BI SAP systems worldwide
The Volkswagen Group with its
headquarters in Wolfsburg is one of the
world’s leading automobile manufacturers
and the largest carmaker in Europe. In 2011,
the Group increased the number of vehicles
delivered to customers to 8.265 million
(2010: 7.203 million), corresponding to a
12.3 percent share of the world passenger
car market.
In Western Europe over one in five new cars
(23.0 percent) comes from the Volkswagen
Group. Group sales revenue in 2011 totaled
€159 billion (2010: €126.9 billion). Profit after
tax in the 2011 financial year amounted to
€15.8 billion (2010: €7.2 billion).
Solutions
▶ Global Application Management Services including 2nd level support
▶ Focus on Incident, Change, Problem, Release, Capacity, Availibility, System
and Service Level Management
▶ Mix of nearshore (Poland) and offshore (Argentina)
▶ Integration for all 3rd-party services
3
For internal use only Project
SAP MRPBest Practice for Automotive
SAP MRP – Volkswagen – Audi Spain
Solutions
Benefits
▶ Planning automatization allowing provisioners to extract data from net needs in a quick and simple process.
Business challenges
▶ Volkswagen Navarra factory wants to incorporate in current SAP System the needs net calculation, which belongs to SAP Material Requirements Planning functionality.
▶ Objective is to set the 3rd parties materials net needs, considering existing stocks and its security minimums and gross materials need.
Volkswagen-Audi Spain, SA is the importer and distributor of vehicles, spare parts and accessories for Audi, Volkswagen, Skoda and Volkswagen Commercial Vehicles in Spain. It belongs to the Volkswagen Group-reference the European manufacturer in global automotive landscape -, Volkswagen-Audi Spain, SA began operating in January 1993 and today has 371 employees.
Key project information:
New Business existing Customer
GBU Iberia
Contract start date
Contract end date or duration:
Total cost value: 248 K Euro
Atos contact-responsible AM/PM:[email protected]
Service Line: SI – SAP
Market or submarket: Manufacturing
Portfolio assignment: Best Practice for Automotive
▶ SAP MRP has a complete functionality to work with different planning needs, from the primary stage to the results, managing different versions depending on changes detected. Solution allows to create lists and evaluation processes for each planning stage.
▶ Atos development proposal consists in handling modifications and process changes by extracting data sorted by supplier and delivery plan, daily amounts and other criteria. Once the modifications are returned to the system on a transaction, contents can be processed and apply operational changes.
The Atos charging stations management system"ecarga" controls all charging stations for e-cars at AUDI AG
Audi Group with its two brands Audi and Lamborghini has been for years among the most successful automobile manufacturers in the premium and super sports car segment. Through the acquisition of Ducati Motor Holding S.p.A, Bologna (Italy) and its subsidiaries, the Audi Group since July 2012 offers its clients also motorcycles from one of the most successful manufacturers in this segment.
The “Showcase Project Electric Mobility" was founded in May 2010 by German Chancellor Angela Merkel. The project is intended to promote electric mobility in Germany and accelerate the market introduction of innovative electric vehicles. Atos operates on behalf of Audi in the sub-project "Intelligent charging“.
Solution▶ Atos charging stations management system "ecarga": communication
with the charging stations from different vendors by OCPP 1.5
▶ Connections to the Audi backend system for authorization, reservation, status information and localization of the charging stations, billing
▶ Management of all charging stations via web interface
▶ User Administration including RFID Management
Benefits▶ A single system for managing charging stations from all
manufacturers
▶ Control and management of an arbitrarily scalable charging stations infrastructure for the use of e-cars in practice
▶ All required functions for electric mobility such as allocation of load times, charge time accurate to the second, providing data for Billing etc. are made available
Challenge▶ Charging stations management for the “Showcase Project for Electric
Mobility" of the National Platform for Electric Mobility
▶ Connection of charging stations at the Audi main site and at locations of dealers in Germany and other countries
▶ Installation on the Audi IT infrastructure
5
For internal use only Project
Audi AGSmart Mobility
23-12-2013 | Project <Audi>
Solutions
▶ Audi has decided to use ecarga, the comprehensive Atos solution for the management of electric vehicle charging points. Ecarga, normally offered in a HTTS mode, will be available to Audi with an installation on site in Ingolstadt.
▶ Audi is paying for usage rights, implementation efforts and support. Further business with Audi specific enhancements expected.
Benefits
▶ ecarga is a comprehensive solution that integrates all the needs of the stakeholders involved in the electric vehicles value chain – giving a complete and open set of services as e.g. user management, inventory management, load balancing, reports, charging point reservation.
Business challenges
▶ Audi is setting up a charging infrastructure for e-cars on their premises in Ingolstadt. The charging points need to be managed via a charging point management software
6
For internal use only
BMW Brilliance Automotive Co. Ltd SAP Transition and Operation Project
26-08-2013 | Project < BMW Brilliance Automotive Co. Ltd >
Solutions
▶ 2nd level support for all the services of Cross-Functional(CFS)
▶ SAP operation, and SAP Basis
▶ Our services will cover majority of being provided by BBAIT.
Benefits
▶ They- ITIL Compliance
▶ Professional and steady operation support resource
▶ Re-deploy it owns staff for IT projects
▶ Improved its operation support efficiency and usersatisfaction
Business challenges
▶ China local team to take full accountability of 2nd linesupport for SAP operations. Move to proactivemaintenance so as to improve customer satisfaction andservice quality. Reduce unnecessary touch-points tooptimize the service process.
Key project information:
Project/customer: new
GBU – China
Contract start date: 03.2012
Contract end date: 12.2018
Total cost value: 11.4 M Euro
Atos contact-responsible AM/PM:[email protected]
Service Line: SI
Market or submarket: MRS, Automotive
Portfolio assignment: CO SAP Solutions for MRS
7
The Renault group is a French car manufacturer, establishing in 1999 an alliance with the Japanese company Nissan. This group has factories and subsidiaries worldwide. In 2006, the OICA has defined Renault as the 9th car manufacturer and as 7th for the utilities. Its 2006 turnover has reached 41,528 million Euros for 2,433,604sold cars.
Business Challenges▶ RS3 Minute is the DSI department for the projects which need a very
high reactivity. The aims of these services are to improve the customer and end-user satisfaction, to give a support for the development of small and quick projects, to improve the quality aspects / durability of these projects, to take part in streamlining, …
Our Solution▶ Implementation of industrial services of analysis and development,
with Agile approach
▶ Methodology RS3
▶ Front Office at Renault Clamart
▶ Back Office at Atos in Orléans and in India
▶ Platform Java / JEE, WebSphere AS, Oracle, WebSphere MQ
– Adaptation of technical industrial base Improve Foundations for Renault: IoC, Struts, Hibernate, JMS, XFire, technical services
– 4000 dm projects per year since 2005
▶ Platform PHP5
– Adaptation of Zend Framework for Renault
– 2200 d.m projects per year since 2005
Benefits ▶ Delay respect
RENAULT RS3 Minute divisionJava and PHP in multi-sites Agile
8
Example of Metamorphic Delivery at RenaultThe main steps
2007
2008
200
9
2010
End of 2006
40 % of projectsmanaged by Agile
Start decisionCommitments: Speed, Reactivity, Urgent Projects without stabilized perimeters
80 % of projectsmanaged by Agile
CMMI3 Certification
Improvement of
speed
Implementation of good practices
Canvassing of internal customers to inform on the offer
Continuous improvement
Adaptation to the standards CMMI3 Renault methods
85 % of projectsmanaged by Agile
Projects type managed by RS3 Minute▶ Preferential projects not foreseen in the Yearly Plan▶ ROI <1 year▶ 2007: 18 Agile projects / size of 170d▶ 2008: 40 Agile projects / size of 200d▶ 2009: 33 Agile projects / size of 220d
9
For internal use only Project
RENAULTProject DFT (Direction Financière et Trésorerie)
23-04-2012 | Project DFT Renault
Solutions
▶ Build the new platform and integrate a software package developed from the latest technologies (Websphere, developments J2E architecture)
▶ Developments, including the management of authentication
▶ Run of the platform by specialized teams
Benefits
▶ Modular services continuously upgraded with regulatory and technological changes
▶ Absorption of additional volumes and peak load
▶ Fix price model
Business challenges
▶ Adapt the platform to the new Renault Finance organizations.
▶ Modernize the current service and be ready for the consolidation of banking systems linked to the SEPA
▶ Preserve the Organization of work : 1200 users
Renault is a automotive manufacturer. With the alliance with Nissan, the Renault-Nissan group became, in 2011, the world's third largest automotive group.
Key project information:
Project/customer: DFT Renault
Renewal (since 1993)
GBU – Lead country(s): France
Contract start date 05.2007
Contract end date or duration: 12.2013
Total cost value: 5.800 K€
Atos contact-responsible AM/PM:[email protected]
Service Line: SI
Market or submarket: MRS
Portfolio assignment: On Demand Applications
10
For internal use only Project
RenaultRFORCE : Deployement of Salesforce on Renault Call Centers
23-04-2012 | Project <Renault>
Solutions
▶ Implementation of an international deployment Kit (organization, governance, rapid deployment methodology)
▶ Parallelized Configuration and Deployment of countries based on Scrum development of a Core solution directly linked with the business
▶ Industrialized support (process tool Salesforce Request Object Exchange Board) allowing Functional and technical support to worldwide users
Benefits
▶ Rapid deployment on all countries (1.5 years)
▶ ROI expected on the number of vehicle sold
Business challenges
▶ Enhance commercial performance by deploying a simple and flexible solution based on SF
▶ Build a multi-channel and customer-oriented solution integrating web, call center and dealers
▶ Provide the latest features of customer relationship management (chat, social networking, nudging, ...)
Renault is present in 118 countries and employs 127,086 employees. The ER of the is around EUR 41 billion for 2.5 million vehicles sold, 50% outside Europe, mainly in Brazil, Russia, Argentina, ..
Key project information:
Project/customer: RFORCE/Renault
new/renewal/extention : extension
GBU – Lead country(s): CEE GBU - FR
Contract start date 15.06.2013
Contract end date or duration: 31. 12. 2014
Total cost value: 1.500.000 Euro
Atos contact-responsible AM/PM:Kamel Amerali
33 6 80 31 38 09
Service Line: SI
Market or submarket: MRS/Automotive
Portfolio assignment: Customer Relationship Management
11
Business Challenges▶ A more efficient and effective plant information system within assembly, which
will support:
▶ pro-active process control
▶ continuous process improvement
▶ better process analysis capabilities
Our Solution▶ A MES Scan and Package selection to assess the following:
▶ Business requirements
▶ Production process requirements
▶ User requirements
▶ IT requirements
▶ A package selection based on these requirements
The Results▶ Requirements study
▶ MES Architecture concept proposal
▶ MES Package shortlist
▶ Budgetary cost estimate and implementation planning
MES Scan for Engine assembly
DAF Trucks N.V.
Manufacturer of trucks
12
Business Challenges▶ Parts manufacturing of the Engine factory increases focus on:
▶ Tracking & tracing
▶ Process improvement though process data analysis (6 sigma)
▶ Product data analysis
▶ Overall Equipment Effectiveness (O.E.E.)
Our Solution▶ MES solution outline & implementation planning providing:
▶ Process data collection from Siemens 840D & S7
▶ Process data visualization
▶ Part tracking through bar code scanners
▶ Real time O.E.E. visibility
The Results▶ User Requirements Specification
▶ Architecture design
▶ Implementation roadmap
▶ Project budgeting
MES Scan for Engine parts manufacturing
DAF Trucks N.V. is a 100% subsidiary of the American company PACCAR Inc. With the brands Peterbilt, Kenworth, DAF and Foden, and an annual production of more than 100,000 trucks, PACCAR is one of the world’s largest truck manufacturers.
DAF Trucks focuses on the development, production, marketing, sale and service of medium-heavy and heavy trucks. This work is carried out by some 6,500 employees, the majority of whom are employed in the production companies in Eindhoven (NL) and Westerlo (B)
13
Business Challenges▶ Important manufacturing targets for the new MX engine were:
▶ reducing assembly time
▶ improve quality standards
Our Solution▶ A Manufacturing Execution System that provides:
▶ Product tracking and genealogy
▶ Data collection / acquisition
▶ Quality management
▶ Performance Analysis
The Results▶ Improvement of the production process control by better and more adequate
information supply
▶ Production process control can be done more pro-active instead of reactive
▶ One standard package for implementing systems within the MES domain
MES implementation for Engine assembly
DAF Trucks N.V. is a 100% subsidiary of the American company PACCAR Inc. With the brands Peterbilt, Kenworth, DAF and Foden, and an annual production of more than 100,000 trucks, PACCAR is one of the world’s largest truck manufacturers.
DAF Trucks focuses on the development, production, marketing, sale and service of medium-heavy and heavy trucks. This work is carried out by some 6,500 employees, the majority of whom are employed in the production companies in Eindhoven (NL) and Westerlo (B)
14
Business Challenges▶ Migrate existing legacy shop floor applications to new MES platform providing:
▶ Tracking & tracing
▶ Quality control
▶ Product cost accounting
▶ Detailed production scheduling
▶ Zero down-time migration required
Our Solution▶ Implementation of customized Wonderware solution
▶ Full software development lifecycle (design, build, test, deploy)
▶ Combined project team of customer and Atos Origin resources
The Results▶ User Requirements Specification
▶ Architecture design
▶ .Net custom software implementation
▶ Data migration and roll-out support
MES implementation for Axle and Cab assembly
DAF Trucks N.V. is a 100% subsidiary of the American company PACCAR Inc. With the brands Peterbilt , Kenworth, DAF and Foden, and an annual production of more than 100,000 trucks, PACCAR is one of the world’s largest truck manufacturers.
DAF Trucks focuses on the development, production, marketing, sale and service of medium-heavy and heavy trucks. This work is carried out by some 6,500 employees, the majority of whom are employed in the production companies in Eindhoven (NL) and Westerlo (B)
15
Business Challenges▶ Building a new plant at a new location, however manufacturing an existing truck
engine
▶ Implementing new MES, ERP and PLM systems in one integrated solution
Our Solution▶ Managing the total MES program, from the process definition phase until Go-
Live
▶ Apriso MES solution for coordinating the product flow, quality, cutting tools, maintenance, materials inventory and time & attendance.
▶ Wonderware integration platform for generic interfacing with the equipment control layer
▶ Integrated business process flows using Biztalk for interfacing with new PLM and ERP system
Projected Results▶ Full tracking and tracing functionalities
▶ Scalable MES system for projected extension of production and introduction of new engine products
▶ Future process improvements based on analysis of combined process and quality data
A multinational technology company, which manufactures commercial trucks sold around the world
Global Truck ManufacturerMES System for a new Engine Plant in the United States
16
Business Challenges▶ To implement a new JIT system
▶ Ability to retrieve technical data:
▶ Manufacturing System
▶ EDI customer orders (Pluquo, Plutex, Galia)
▶ Launch a follow up of manufacturing processes
▶ Printing labels
▶ Real time follow up of manufacturing
▶ Manufacturing alarm management
▶ Traceability of the equipment (Airbag, frames and foams)
Our Solution▶ Custom development in VB
▶ OPC connection to API (mainly SIEMENS)
▶ Managing CAB readers (10 per site) and printing labels (15 per site)
The Results▶ Deployment of the solution in 3 sites (Lille – France, Sittard-Netherlands and
Vigo - Spain)
Faurecia
Faurecia is currently the second largest automotive supplier in Europe and the ninth in the world.
The Group is present in 27 countries worldwide and works with most major automakers.
Since its creation, the Group has worked tirelessly to strengthen its leadership on the automotive suppliers market, and took a big step forward on the North American exhaust-systems market in 1999, with the acquisition of Apas. It reached its current size and significantly improved its global standing in 2000 by acquiring SommerAllibert.
17
Business Challenges
▶ Legal requirements
▶ Interface requirements with external systems
▶ Free trade zone & local companies
Our Solution
▶ Implementation of FI, CO, AA, MM, PP, SD modules
▶ Interface developments
▶ Report developments
▶ Delivery management
The Results
▶ Global template know-how transfer
▶ Documentation of all requirements
▶ Documentation of all future state processes & customizing steps
▶ Training and support
SAP rollout
18
ZF: Pre-study concerning the implementation of Service Process Management
Business challenges
▶ Execution of a quick scan of the as-is situation and deduction of case for
action
▶ Strategy development
▶ Business case calculation
▶ Development of a presentation for decision making by the management
Solutions
Benefits
Zahnradfabrik Friedrichshafen is a
major supplier of manual and
automatic gearboxes for the
automotive industry.
▶ Separate call management for incidents and minor orders for maintenance
and facility management (approx. 60.000 calls/year)
▶ Specialists are bound in the call reception and -qualification
▶ Increasing requirements of the customers within the plant
▶ Service Process Management solution scenario to base further activities on
▶ Rough project road map for the implementation of Service Process
Management
▶ Business Case proving Service Process Management as economically and
technical feasible offering substantial cost savings
19
Daimler AG: Template Enhancement and International Rollout
Business challenges
▶ Program and Project Management
▶ Template Enhancement
▶ Global Rollout Strategy
▶ International Rollout
▶ Change Management and Training
▶ Application Support
Solutions
▶ Standardized finance and controlling processes based on best business
practices
▶ Common chart of accounts rolled out and maintained through a group-wide FC
system
▶ Replacement of individual systems from different entities by one global system
▶ Establishment of a global template
▶ Cost Reduction
Benefits
▶ Improve transparency, comparability and dependability of information
▶ Reduce the number of IT systems used in Finance and Controlling
▶ To choose a holistic approach to standardize business processes on a common
IT platform
▶ To define and keep a standardized template across countries and groups
20
Set up of Service Process Management for Mercedes-Benz Sindelfingen plant
Business challenges
▶ Project and quality management
▶ Design and implementation of the service (order and execution) processes
▶ Organization implementation
▶ Realization of the organizational changes within the customer organization
▶ Training and communication concept
▶ Employee development and coaching of defined roles within the service
management
Solutions
Benefits
▶ Strategic repositioning of the plant service and plant technology (FWT)
▶ Enhanced customer orientation of the service processes and information flow
▶ Service Management Center incorporating a central order desk
▶ Reduced service coordination costs
▶ Transparency about the performance of the services delivered
▶ Improved service quality based on consequent analysis of the delivery
performance
▶ High degree of acceptance of the new processes within the workforce
▶ Clearly defined roles and responsibilities within the service organization
▶ Increased customer satisfaction
Mercedes-Benz Sindelfingen plant:• 42,000 employees• 2,100 cars manufactured per day• 1.89 km2 area size
Plant Service Unit (FWT):• 1,440 employees• 7,000 activities• 1,380 subsections
GBU Deutschland
Daimler AGMercedes Command Online
Daimler is a German multinational automotive corporation, headquartered in Stuttgart, Germany. Daimler AG produces cars and trucks under the brands of Mercedes-Benz, Maybach, Smart,
Freightliner and many others.
12-08-2013 | Reference Daimler AG | © PublicGBU Germany
Solution
▶ Development and operation of internet services (Weather, local search, send-to-car, Face book, news, stocks, Panoramic, Street view amon others)
▶ Integration of 3rd party SW
▶ HMI development
Benefit
▶ One partner to the OEM for connected solution
▶ Embedded OBU SW and backend services operation by one supplier
▶ Seamless integration of onboard SW and backend services
Business Challenge
▶ Development and Operation of the Mercedes Benz – Integrated Internet Services (MB-IIS) and Daimler Vehicle Backend (DaiVB).
▶ Connectivity and security incl. certificate exchange and management, authentication and authorization for different vehicles and OBUs, external and internal partners.
▶ Variant and device management to support different Head Units, markets incl. integration of Daimler vehicle documentation database.
▶ Backend API and Online shop integration
▶ End to End Monitoring and Advanced Reporting
| dd-mm-yyyy
Reference <Customer Name>
22
NARS, new authoring and editing systemfor service literature at Daimler AG
Business challenges
▶ Custom design and development of new authoring and editing system on basis of Teamcenter product lifecycle management (PLM) platform
▶ Definition of Extended Markup Language (XML) scheme for documentation and related complex layout transformations
▶ Development and optimization of migration converter
▶ Definition and conversion of workflows
▶ Implementation of the complex interfaces
Solutions
▶ Use of proven PLM standard platform with good basic functionality for bills of material, validities, workflows, repository and authoring
▶ XML-based open solution
▶ Automated and consistent layout
▶ Validity checks and authoring support
▶ Future-oriented, e.g. open to new media formats (animated 3D graphics)
Benefits
▶ Replacement of authoring system for service literature
▶ Premium manufacturer with complex product landscape (cars, vans, light and heavy trucks; large variety of platforms)
▶ Complex documentation structure for high level of reusability & quality
▶ Efficient document migration and future-oriented document creation
| 13-07-2011
Daimler AG
22
| dd-mm-yyyy
Reference <Customer Name>
23
Integrated Internet Services
(MB-IIS) overview
Business challenges
▶ Development of integrated services like weather, Point-of-Interest, diagnostic, send-to-car as
well as integration into the Head Unit / Navigation
▶ Build and operate a central platform (Daimler Vehicle Backend) with the following features and
functions:
▶ Holistic security for different ways of OBU connection and connection of content providers and
partners
▶ End-to-end monitoring solution
▶ Integration into the Daimler IT (e.g. vehicle documentation database)
Solutions
▶ Easy development of further integrated and embedded services / application
▶ High quality due to AutomotiveSPICE conform development
▶ High scalability of the DaiVB and flexible extension of functionality as well as fast integration
of new OBU / HU variants
▶ Connection of the „embedded“ world of the vehicle and the specific E/E Development
processes with the „normal“ IT processes and the Internet
▶ Car Electronics competences and abilities of a global IT Service provider from one single
source
Benefits
▶ Secure provisioning of data from different content providers for the usage within the vehicle
(push and pull)
▶ Functional and graphical (HMI) integration of the new services and data into the Head Unit of
the vehicle
▶ Infrastructure and application operation for the worldwide usage of the Integrated Services
▶ Integration of the IT operation and the SW development into the development processes of
Daimler (e.g. variant-, configuration- and test management)
For internal use only Project
| 08-09-2011
Project Daimler AG
23
24
For internal use only Project
Daimler AGPAP Consolidation and Harmonization
23-10-2013 | Project <Daimler AG>
Solutions▶ More than 40 AtoS Consultants worldwide support the cbFC program. Our focus is
clearly set on the standardization of the business processes.
▶ Any requested change to the standard or new business requirements go through a structured evaluation process. This process is guided by AtoS consultants who know exactly the customer specific standards.
▶ Along with the knowledge about the AtoS template governance processes and tools, we help the client to make the right decisions and to further enhance the SAP based cbFC solution.
Benefits▶ Significant cost reduction in IT and business processes
▶ Basis for Shared Accounting Services enables further decrease in finance administration costs
▶ Possibility to compare production costs between different locations and brands within Daimler AG
▶ Improved and more efficient audit compliance through centralized governance
Business challenges▶ The overall goal of the cbFC program is to transform the finance and controlling
processes into a standardized process model on a global basis.
▶ Under the guidance from Atos, the cbFC solution has been developed into a robust template and it is of importance, to maintain the cbFC standards while several roll out projects are on their way.
▶ Since the cbFC solution has been successfully rolled out in the US, further countries come with new requirements that need to be integrated without harming the cbFC standards.
▶ Hence, most critical for Daimler was to select a partner that has extensive knowledge and experiences in SAP template governance processes.
▶ With Consolidation & Harmonization, AtoS can perfectly provide the required expertise.
Daimler is a leading producer of premium passenger cars and the largest manufacturer of commercial vehicles. Daimler divides its business into 4 segments: Mercedes-Benz Cars, Daimler Trucks, Mercedes-Benz Vans and Buses, Daimler Financial Services. With production facilities in 19 countries and more than 7000 sales centers across the globe, Daimler is a true global player with a very high recognition in the market.
Sales Workplace for MAN Truck & Bus AG
05-04-2013 | Reference MAN Truck & Bus AG
Solution
▶Implementation of the modern and intuitive solution for truck bids based onMicrosoft.net, SQL Server, Spring.net, NHibernate
▶Workflow based alignment of the business associate’s files and documents with SAP-Systems with a SOA based on IBM WebSphere, MQ, SAP PI
▶Transaction-safe synchronization of the business associate’s files and documents between the offline environment on the seller’s notebook and the centraldatabase based on Sybase Mobilink
MAN Truck & Bus AG is the largest company in the MAN Group and one of the leading international manufacturers of commercial vehicles.
MAN Truck & Bus has in Germany seven production facilities with headquarters in Munich, Nuremberg, Salzgitter and Gustavsburg. In Stuttgart, Pilsting and Plauen NEOPLAN buses are manufactured. In addition, there are two Austrian subsidiaries, the MAN Sonderfahrzeuge AG in Vienna and the MAN Steyr AG in Steyr/Upper Austria.
Sales and Service are handled in Germany in over 20 MAN Truck & Bus Centers with 160 own service centers and 45 sales offices. Additionally there are 220 authorized service stations.
Benefits
▶ The merger of vehicle, financing and maintenance and repair business in one solution
▶ Availability of the solution at the point of sales
▶ Reduction of the time spent on consulting and proposal preparation
▶ Usage of the centrally available data for further sales activities
Challenge
▶ MAN sellers have no consistent support tool for the proposals preparation
▶ Already existing software solutions cover only partial aspects of the offeringprocess only
▶ The proposal preparation can be made only online
▶ Faulty processes / process interruptions in the individual applications lead to the considerable burden for the sellers
26
Administrative processes made more efficient through SAP rolloutMagna Steyr
15-01-2011 | Administrative processes made more efficient through SAP rollout <Magna Steyr>
Solutions
▶ Rollout strategy consulting
▶ SAP template development
▶ Rollouts at international sites
▶ Key user training
▶ System operation
BenefitsGreat savings potential through:• Simple system maintenance• Central SAP strategy• Controlled solution development• Secure database• Systems can be audited
Business challenges
▶ Various different systems were used at the Magna Steyrengineering sites. The goal of Magna Steyr was to equip these sites with a standard SAP solution for all finance and controlling processes in order to:
- configure reporting more efficiently,- optimize cashflow- to enable global realtime project controlling
For internal use only Project
Key project information:Project/customer: new projectGBU – Lead country(s): CEE GBU - ATContract start date: 01.12.2006Contract end date or duration: 30.09.2008Total cost value: 500 000 -EuroAtos contact-responsible AM/PM: Helmut Hubmann
Service Line: MS
Market or submarket: MRS
Portfolio assignment: ERP Consolidation and Harmonization
27
For internal use only Project
PSA – Peugeot – Citroën SaaS – Cash flow and Bank communication
23-04-2012 | Project PSA Peugeot Citroën
Solutions
Since 2008
▶ Implementation of the TFS solution which combines cash management by the Web, and financial and internal Secure Flows Exchanges (multi countries) with the Atos SAAS platforms
Since 2011
▶ Implementation of EBICS, EDITRAN IP, EBICS TS
Benefits
A controlled budget in SaaS mode
An Up-to-date platform (regulatory and technology)
A team responsive to the needs of the client
A reliable operation
Business challenges
▶ New regulatory and technical obligations just in time
▶ Optimize cash management processes
▶ Share the same solution with the treasurers of the PSA group
▶ Manage the features of the Group
PSA Peugeot Citroën is an automotive manufacturer who owns Peugeot and Citroën brands.
In 2010, the group ranks as the second European manufacturer behind the German Volkswagen Group.
Key project information:
Project/customer: PSA – Peugeot -Citroën
new
GBU – Lead country(s): France
Contract start date 06.2004
Contract end date or duration: Active
Total cost value: 3.700 K€
Atos contact-responsible AM/PM:[email protected]
Service Line: SI
Market or submarket: MRS
Portfolio assignment: On Demand Applications.