Automotive ServiceJanuary 2010 your Guide to extendinG the life of your vehicle
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automotive Service
2
This puts me in the position to
understandbothsidesofthere-
pairprocess,andthegreatnews
hereisthatweallwantthesamething:
asafevehiclethatwecanrelyonwhen
weclimbintoitdayafterday.There-
pairbusinesswantsahappycustomer
attheendoftherepair.Theconsumer
wantsaqualityrepairfromarepairpro-
fessional and establishment they can
relyonandreturntoasneeded.These
mutuallybeneficialrelationshipshap-
peneverydayintheChicagoareaand
acrossthisgreatnation,soifIcanshare
onetiptohelpyoufind
the repair profes-
sionalandfacility
that’s right for
you, it’s this:
seek out a
match for
yourvehicle
before you
need it. It’s
not hard
todo–and
youcanpat
yourselfonthebackonceyou’vedone
it. Then, when you need the services
of an automotive repair professional,
yousimplymakeanappointmentand
moveforwardfromthere.
So how do you do this? There are
many factors to consider in finding
the right repair facility for your ve-
hicle. Some great tips are contained
withinthisspecialautomotivesection.
Ultimately, you’ll want a repair facil-
ity that can handle your mechanical
serviceandrepairneeds (underhood,
electronic,tires,batteries,etc.)aswell
as one that can handle your auto
body/collisionrepairneeds.(I
know, I’m never planning
to need collision repair,
either. But should you
find yourself in that
situation due to the
“other” driver on the
road, your stress level
will be much better
knowingyouhavepre-
planned your repair
solution.)Or,likemany
of our ASA member-
businesses—there are
businessesthat
handle both types of repair needs:
mechanical and collision. Like proper
dental or medical care for yourself, it
savesyouinthelongruntomaintain
yourvehicleonaregularbasisaccord-
ingtoyourvehicleowner’smanual.
TheAutomotiveServiceAssociation
representsthousandsofindependent
automotive repair professionals na-
tionwide who agree to follow ASA’s
CodeofEthicswrittenwithconsumers
in mind. ASA’s mission is to advance
professionalismandexcellenceinthe
automotive repair industry. Whether
youfindanASAmemberforyourve-
hicle’sneedsoranotherqualityrepair
business,youwanttodobusinesswith
arepair facilitythathasaccesstothe
latest industry information and one
thatstrivestoimprovetheimageofthe
automotive service industry by com-
mittingthemselves toquality repairs.
Theconsumer’scompletesatisfaction
should be the ultimate goal of the
business.
There are many professionally run
repairbusinessesouttherefromwhich
tochoose.Alittlebitofresearchonthe
frontendofyoursearchwillsaveyou
timelaterandgiveyoutheconfidence
youneedtoknowyou’reontrackwith
agreatpartnershipforthelifeofyour
vehicleandthesafetyofitspassengers
CONTENTS 2 ThePerfectMatch
4 CarCareGuideTakesMystery
OutOfVehicleMaintenance
AndRepair
4 DrivingRemains
4 TenMinutesCanAddUpTo
SignificantSavings
6 TheNeedForAutoRepair
SpecialistsisGrowing
7 KeepEnginesRunningCoolEven
InWinter
7 ProductReview
“Automotive Service” is a special supplement produced by Mediaplanet and distributed by Chicago Sun-Times.
Publishers: Brandon Hale [email protected] Lee Auerbach [email protected]
Contributor: Dave Boe [email protected]
Designer: Carrie Reagh [email protected]
Photos: ©iStockphoto.com
Printer: Chicago Sun-Times
Mediaplanet is the leading publisher in providing high quality and in-depth analysis on topical industry and market issues, in print, online and broadcast.For more information about supplements in the daily press, please contact Jason Howell, 1 312 337 4012 [email protected]
www.mediaplanet.com
By:ROnPyLE,AUTOmOTIvESERvICEASSOCIATIOnPRESIdEnTAndChIEfSTAffExECUTIvE
Auto CareerTraining
Get Started Today!
(877) 785-8324www.lincolncollegeoftechnology.com
The Perfect Match: Finding the right repair Shop
AspresidentoftheAutomotiveServiceAssociation,Ispeakwithrepairshopownersandtechniciansdaily–they’retheprofessionalswhomakeupthemember-ship base of ASA. But in addition to that, I’m a con-sumer; a consumer who needs automotive serviceandrepairfromtimetotime,justlikeyou.
aSa
Fast Facts
motoristsnationwidecanidentify
ASA members by their red, white
and blue ASA sign. members may
alsobefoundusingASA’spopular
online shop locator found in the
find nearest ASA Shop section of
theASAWebsite—www.ASAshop.
org. This convenient tool includes
mapsanddirections,andmotorists
maysearchforASAlocationsusing
ZIP code, city, state, shop name,
shop type, or any combination of
theseoptions.
ASA’s2009“how’syourBusiness?”
mechanicaldivisionsurveyresults:
Averageno.ofRO’s 183/mo
Repair 55%
maintenance 39%
Other 6%
Averageticket $328
distancetoshop 20miles
Repeatcustomers 78%
family-ownedbusiness 94%
yearsinbusiness 24years
Offerwarranty n/A
The full report is available at
www.autoinc.org, in the annual
featuressection.
KarinWhite,ResearchandProject
Specialist, Automotive Service
Association...it saves you in the long run to
maintain your ve-hicle on a regular
basis...
DRIVERS WHO SWITCH*…
from GEICO save an average of
from ALLSTATE save an average of
from STATE FARM save an average of
Call to see how much your savings could be – in the first year alone – when you switch to theAARP Auto Insurance Program from The Hartford.
To request your free, no-obligation quote, call The Hartford at:
1-877-732-7790or go online at aarp.thehartford.com/sun
* Savings amounts are based on information from The Hartford’s AARP Auto Insurance Program customers who became new auto insurance policyholders between 7/1/08 and 6/30/09 and provided data regarding their savingsand prior carrier. Your savings may vary.The AARP Automobile Insurance Program is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. CA License #5152. In Washington, the Program is underwritten by HartfordCasualty Insurance Company. In Texas, the Program is underwritten by Southern County Mutual Insurance Company, through Hartford Fire General Agency. Hartford Fire Insurance Company and its affiliates are not financiallyresponsible for insurance products underwritten and issued by Southern County Mutual Insurance Company. AARP and AARP Financial Inc. receive from The Hartford payments for AARP's license of its intellectual property foruse by The Hartford and for services rendered in connection with the Program. Amounts paid by The Hartford for this license are used for the general purposes of the Association and its members. AARP membership is requiredfor Program eligibility in most states. Applicants are individually underwritten and some may not qualify. Specific features, credits, and discounts may vary and may not be available in all states in accordance with state filings andapplicable law. The program is currently unavailable in Massachusetts, Canada and U.S. Territories or possessions.
$403$403
$502$502
$304$304
automotive Service
4
“The first step toward a fuel
efficient,safeanddepend-
able vehicle is to be car
care aware—to understand your ve-
hicle,whatkindofcareitneeds,when
itneedsitandwhy,”saidRichWhite,ex-
ecutivedirector,CarCareCouncil.“The
simple-to-follow guide provides this
information,cuttingthroughthetech-
nical language and terms that often
confuseorpreventmotorists fromre-
allytakinggoodcareoftheirvehicles.”
To familiarize motorists with their
vehicles and how to better care for
them, the guide has clear, concise
descriptions of 12 major systems and
parts. A Car Care Checklist reminds
motorists what vehicle systems need
to be maintained and when service
or repair should be performed. The
guide also includes lists of questions
toaskanautomotivetechnicianwhen
maintenanceorrepairproceduresare
beingdone.
new sections on fuel economy
and environmental awareness have
recently been added to the Car Care
Guidetoshowconsumershowtoget
better gas mileage and make their
vehicleenvironmentallyfriendly.
“The new sections are designed to
help people better understand that
theamountofgastheyuseisdirectly
relatedtohowtheymaintainanddrive
theirvehicle,”saidWhite.
The fuel economy section covers
the parts of the car that need proper
maintenance inordertomaximizeef-
ficiencyandsavemoneyatthepump.
The section on environmental aware-
ness explains how motorists can do
theirpart toprotect theenvironment
in termsofdrivinghabitsandvehicle
maintenance.Thissectionhas tipson
drivinggreenandliststhecomponents
of a vehicle that should be routinely
checked to make sure a car’s perfor-
manceisasenvironmentallyfriendlyas
possible.
A digital version of the Car Care
Guidecanbeeasilyaccessedthrough
theCarCareCouncil’sWebsiteatwww.
carcare.organdthroughthedirectlink
http://www.nxtbook.com/nxtbooks/
mercury/carcareguide. motorists can
requestafreesinglecopyoftheguide
onthecouncil’sWebsite.TheCarCare
GuideisalsoavailableinSpanish.
The Car Care Council is the source
of information for the “Be Car Care
Aware”consumereducationcampaign
promoting the benefits of regular
vehiclecare,maintenanceandrepairto
consumers.
Car Care Guide Takes Mystery Out Of Vehicle Maintenance And RepairmorethanthreemillioncopiesoftheCarCareGuidehavebeenpublishedsinceitwasreleasedinthesummerof2006.Thefreeguide,availablefromtheCarCareCouncil,helpsmotoristsbyturningtechnicalautomotivejargonintoeasy-to-under-standeverydaylanguage,takingthemysteryoutofvehiclemaintenanceandrepair.
During early adulthood, inde-
pendence was interwoven
with the ever-evolving auto-
mobileduringpost-warboomyearsfor
thecarindustry.Adriver’slicensewasa
rightofpassage,andmostwantthisim-
portantaspectoftheirlifetocontinue
longintothefuture.
JodiOlshevskiisassistantvicepresi-
dentatThehartfordfinancialServices
Group, Inc., isoneofnine“gerontolo-
gists”onstaff.Whatexactlyisageron-
tologist? he or she is a professional
skilledinthesociological,psychological
andbiologicalaspectsofaging.
“At The hartford we ask ourselves,
‘what does it take to help people
achieve a lifetime of safe driving?’”
Olshevski said. “We’ve answered this
questionthroughresearchalongwith
publicawarenessprogramswithwell-
establishedpartners.”
Theharfordcollaborateswithseveral
otherlike-mindedorganizationsforthe
“SafedrivingforaLifetime”Campaign.
It’saprogramdesignedtokeepdrivers
safeateveryage,butespeciallythose
withinthe50-plusbracket,ontheroad
safelyforaslongaspossible.
The massachusetts Institute of
Technology (mIT) AgeLab plays a key
part in the program. Begun in 1999,
the AgeLab, is a research program
dedicatedto improvingthequalityof
lifeforolderadultsandtheirfamilies.
Oneofthecontinuingprojectsatthe
AgeLab,inconjunctionwithmajorau-
tomakersworldwide, isadaptingnew
technologiestothetaskofdrivingfor
those50yearsandolder.Thelabalso
conducts controlled-environment ex-
periments,includingextensiveresearch
into dementia and other cognitive
maladies.
“SafedrivingforaLifetime”partners
include the Insurance Institute for
highwaySafetyandBostonUniversity
Schoolofmedicine.Informationalbro-
churesmaybedownloadedorordered
directlyfromthe“LifeAhead”website:
www.safedrivingforalifetime.com.
Driving Remains a right of Passage For all agesThe50-plusagebrackethascatapultedintothefast-est growing population segment worldwide, whilehereintheUnitedStatesanAmericanturns50yearsold once every seven seconds. At the same time,Americansvaluetheirfreedomofmobility.
Ten Minutes Can Add Up To Significant Savings
“No matter what automo-
tiveinsurancecompany
one deals with, many
factorsdetermineanindividual’sauto-
motivepremiumorrate,”Stepecksaid.
“milesdriven,typeofvehicle,geogra-
phy, gender, age, martial status and
movingviolationsonyourrecordwill
playapart.”
Ofcourse,howmuchautocoverage
a person feels confident with is
also a factor. The minimum
coverage drivers need
depends largely
onwhatstatetheyresidein.InIllinois,
drivers must have minimum liability
coverage of $20,000. Liability cover-
agerelatestoinjurytoahumanbody,
notdamagerelatingtothecar’sbody
(that’s collision insurance). It covers
other people’s bodily injuries (not
yours)forwhichthedriverarerespon-
sible.Thisincludesmedicalcoverage,
loss of wages
andpainandsufferingtootherpeople
involvedintheaccident.
minimum coverage is often times
described using three numbers. In
Illinois, it’s 20/40/15. The “20” signi-
fies the minimum liability coverage
($20,000 in this case) for any one
person, any one accident. The “40”
represents the maximum payout for
all persons in any one accident. The
final number, “15” deals with liability
limitsforpropertydamage.InIllinois,
theamountis$15,000.
for both Indiana and Wisconsin,
coverageminimumsare25/50/10.
Keep in mind these are minimum
numbersandpayouts.Raisingaliabil-
ity premium slightly generally raises
coveragesignificantly.Talkwithyour
agent to find the best comfort and
protectionzones.
“multi-car discounts also save
families money because of strength
in numbers,” Stepeck said. “Sixteen,
seventeen and eighteen year olds
are joining up with their parent’s
auto policies for extra savings.” The
hartford also offers premium credits
for students under 21 who complete
an approved driver training course.
Keep inmindcollegestudentsunder
theageof25canbenefitfromseveral
hartfordstipulations.
Assecondsstart tickingaway inanewdecade,whynotsetaside10minutesfortuningupyourautomo-tiveinsurancecoverage?Timeinvestedcouldaddupto significant savings. Carin Stepeck, vice president,The hartford financial Services Group, Inc., is a 25-yearinsuranceveteranandanexpertinthefield.
www.carcare.org
“Be Car Care Aware” is a consumer education campaign about the benefi ts of regular vehicle care, maintenance and repair. The campaign is a program of the Car Care Council, a non-profi t organization that represents the automotive aftermarket industry, educating motorists on regular vehicle maintenance for maximum safety, dependability and pride of ownership. The Car Care Council provides information on seasonal maintenance, vehicle systems and components, service intervals and driving safety, as well as videos and how-tos for do-it-yourselfers, fuel-saving tips and advice on environmental awareness and effi ciency. Visit www.carcare.org or fi nd us on Facebook.
®
Are You Car Care Aware?
automotive Service
6
Lincoln College of Technology has been training people for over 60 Years to begin rewarding careers. Lincoln offers Associate of Applied Science Degree programs in the following fields:
Automotive Technology and Technology & Skilled Trades Prepare yourself for a career that can help you achieve the income, pride and satisfaction You deserve!
Call Lincoln Today!
(877) 785-8324or visit us online at: www.lincolncollegeoftechnology.com 16/868812109
This trend points to the need for
properly fixed and maintained
vehicles,whichisagoodsignfor
those who have knowledge, training
andbackgroundinthisspecializedfield.
AccordingtofiguresfromR.L.Polk
& Co.’s annual vehicle population
report, the median age of passenger
carsinoperationintheUnitedStates
increasedto9.4years in2008,break-
ingtheprevioustwo-yearrecordhigh
of 9.2 years. By comparison, in 1999,
themedianageofapassengercarwas
8.3years.
SeveralentitiesintheChicagoarea
offer automotive repair and technol-
ogyclasses.Also,anon-profit,nation-
wideorganizationoffersacertification
processtobettersharpenautomotive
technicaljobskills.
Lincoln College of Technology is
a post-secondary option for those
studentswhodon’tfitintoatraditional
four-year college structure. Its hands-
onapproachalsoworksforthosegoing
backtoschoolafterastintinthework-
ingworldtoretoolforanewcareer.
“Beginning may 17, 2010, Lincoln
begins offering course work in Colli-
sion Repair and Refinishing Technol-
ogy,” according to helen Carver,
campuspresidentofLincolnCollegeof
Technologyinwestsuburbanmelrose
Park.“Thisnewsubjectmatterjoinsour
established and popular Automotive
Technician program, where students
can earn either a diploma or an As-
sociatesdegree.ToqualifyfortheAs-
sociatesdegree,studentsmustpasssix
additionalgeneraleducationclasses.”
The Automotive Technology pro-
gramisheadedbyanAutomotiveSer-
viceExcellence(ASE)mastercertified
technicianprovidinghands-onexperi-
encewith14equippedbays.Alsopart
of the program is an auto tech web
lab with 30 computers familiarizing
studentswiththetechnologyusedin
therepairindustry.
What is ASE?
AutomotiveServiceExcellencecer-
tificationisameasuringstickhelping
separate those with a higher level of
experience from those just entering
the automotive tech field. nearly
400,000 professionals are ASE certi-
fied. The non-profit institute, started
in 1972, was established to improve
the quality of vehicle repair through
voluntarytesting.
Tony molla is not only the vice
president of Communications at ASE
based in virginia, but also a certified
ASEtechnicianhimself.
“To qualify for certification, an in-
dividualmusthaveat leasttwoyears
of hands-on work experience in the
automotive sector and pass at least
one ASE certified exam,” molla said.
“It’s important for students to keep
inmindthattwoyearsofautomotive
technician schooling may qualify for
oneyearofworkexperience.”
Written certification exams are
given twice a year (may and novem-
ber)atmorethan750locationsnation-
wide—including10paper-and-pencil
testcentersintheChicagoarea.There
are more than 50 different tests spe-
cializingin14automotivedisciplines.
Certificationisgoodforfiveyears.“for
those starting out in the automotive
repairworld,ASEcertificationandtest-
ingcanbetailoredtomeetyourcareer
goal,”mollaadded.
Written questions shy away from
automotive theory, instead focusing
on actual real-world situations in the
service bay. “Test questions present
scenarios where the individual has to
analyze technical information given
andmakeacorrectdiagnosis.It’ssimilar
tothestyleofquestionsaskedofpilots
ontheirwrittenexams,”addedmolla.
The Need For Auto Repair Specialists Is Growing Giventheeconomy’scurrentslowstateofgrowth,moreindividualsandfamiliesare keeping their cars, minivans and sport utilities longer, and may think twicebeforepurchasinganewone.
AdvERTORIAL
A Rare Bright Spot In The Troubled Economy
Over the past two years, America’s economy has faced a series of
challenges:stockmarketdecline,recession,corporatescandals,andlay-offs
inmany industries, includingautomotive.majorautomanufacturersand
autodealershipsareundergoinganextendedperiodofeconomichardship
andcontinuetoannounceplummetingsalesnumbers.millionsofAmericans
arestrugglingtogetby,andit’sclearnotmanyarebuyingnewcars.
however,thegoodnewsisadowncycleintheeconomymeansabumpin
businessfortheautomotiverepairindustry—peoplearemorelikelytosave
theirmoneyandrepairthecarstheyhave,ratherthanreinvestinanewone.
Whiletheeconomicdownturniscrushingnewcarsales,autopartstores,
mechanicsandcarshopsreportthatbusinessisbooming.Accordingtothe
AmericanServiceAssociation,vehicleownersarespendingbetween$1,000
and$2,000perrepair.
What does this mean?
Thedemandforautomotiveservicetechnicianscontinuestoincreaseat
anastoundingrate.Employmentforthesepositionsisexpectedtoincrease
14percentbetween2006and2016,comparedto10percentforalloccupa-
tions.Someestimateashighas110,000newautomotiveservicetechnicians
willberequiredoverthedecade.
Ifyourtruecallingisintheservicebay,callLincolnCollegeofTechnology
todayat877-785-8324tobeginyourrecession-resistantcareertrainingas
anAutomotiveServiceTechnician.Callnow!
automotive Service
7
The first lubricants used were
composedofagoopyconcoc-
tion of animal and vegetable
fats along with petroleum that often
timesfellshortintheirduties.Refined
mineral-based motor oils withstood
the heat while lubricating moving
parts.
How do motor oils help engines
withstand high temperatures?
motoroilsreduceheatbuildupby
providing a barrier between moving
parts,anddispersingheatawayfrom
thesemovingparts.Conventional,or
base petroleum/mineral motor oils
contain additives (about 18 percent
additiveswith82percentbasestock)
assisting in heat absorption and dirt
suspension. Over time, the additives
breakdownandtheirabilityto lubri-
catediminishes.That’swhychanging
avehicle’smotoroilevery3,000-4,000
milesissonecessary.
What are multi-grade oils?
nowadays,automotivemanufactur-
ersrecommendamulti-gradeoilthat
worksbothwhentheweatheriseither
hotorcold.Thethreemostcommon
gradesare5W-30,10W-30and5W-20.
TheWindicatesthisoilhasbeentested
in “winter” conditions; living in the
Chicago area, it’s an especially good
idea toknowtheoilhasbeentested
andclearedforworkincoldclimates.
Thebestruleofthumbistoabideby
anautomanufacturer’srecommenda-
tionaboutwhichmulti-gradetouse.
How does synthetic oil differ from
conventional oil?
Thom Smith, technical director for
Branded Products at valvoline based
in Lexington, Kentucky, has a good
workingknowledgeofsyntheticsand
explains the benefits. “Synthetic oils
have gone through more chemical
processing,rearrangingandbreaking
down or building up molecules to
provide ideal lubricating properties,”
Smithsaid.“It’smorethanjustgetting
ridofthebadstuff;it’screatingentirely
newmolecules.”Syntheticmotoroils
beganshowinguponstoreshelvesin
thelate1960sandearly1970s.
Synthetics have their advantages,
especiallyhereinChicago’sinsnowy,
cold January. “Synthetic oils have
better flow properties at lower tem-
peratures.Thismakesiteasiertopump
oil throughtheentireengine,”Smith
said.“Syntheticoilisoxidativelymore
stable,meaningitwillnotchemically
break down as easy as conventional
motoroil.”
Anewsegmentformotoroilsdevel-
opedinthelasttwodecadesspecial-
izes in cars with odometer readings
beyond 75,000. “Older vehicles have
ahigherconsumptionrateofoilthan
new models,” Smith said. “Seals can
shrinkandbecomebrittleastheyage.
Thisallowsoiltogetbythesealsand
endupeitheronthegaragefloor,or
finding its way onto hot parts of the
engine, creating smoke or a burning
smell.”
“highmileagecarsneedmoreseal
conditioners.Productslikevalvoline’s
maxLifehelpbringsealsbackto like-
new condition,” Smith said. “motor
oilsforoldercarsalsoshouldbemade
withlowervolatility,meaningalower
percentageoftheoilevaporates.”
With the average car on the road
nowapproaching10yearsold,main-
tenanceismoreimportantthanever.
Product ReviewKeep Engines Running Cool Even In Wintermotor oils, like the cars they help maintain, haveevolvedovertime.Refined,mineral-basedmotoroilsbecameanecessitywiththearrivalofsteamenginesas a key means of long distance travel in the mid-nineteenthCentury.Ascientificbreakthroughhelpedmotor oil better withstand high temperatures. heatbuildupwasacommonbyproductofsteamengines.
CLEARGUARdTheUltimateinPaintChipProtection
Some40yearsago,3mdevelopedaclearPolyurethanefilmtoprotecthelicopterbladesfromdebrisdamage.Overtheyears
thefilmhasbeenrefinedtoprotectcriticalchipproneareasfortheautoindustry.youmayhaveasampleonyourvehicleby
thereardoorandwheel.Intheearly1980’s,theapplicationofclearfilmtothefrontofvehicleswasbornbystretchingclear
filmacrossthefrontofacar’shoodandfenders,andthenhandtrimmingoutthedesiredprotectedarea.
fastforwardtotodaywherecomputersoftwareopenedthedoortoexactfitpre-cutpatternstosome50,000vehicles.
Somedealersofferthese“ClearGuards”totheircustomersattimeofpurchase.3m’spaintprotectionfilmisOEm-approved
bythetopautomanufacturersdomesticallyandimported.virtuallyanypaintedfrontalsurface,includingrockerpanels,door
edges,rooftopsandmore,canbeprotected.Ithasbeentestedtowithstandsmallgravel,sand,winterssalt,cold,extremeheat,
andbugs—andit’sonly8milthick.Itis“cleararmor”forthefrontofyourvehicle.
Thispaintprotectionfilmisvirtuallyinvisibleandundetectablefromafewfeetaway.ClearGuardsareasemi-permanent
installandcanberemovedorreplacedifaccidentallydamaged.
nolongerdoyouhavetobearchippedpaint,orinstallanunsightlynosemask.Apre-cutpatternisreadytobeinstalledon
yourvehicletohelpretainyourvehicle’svalue.
forfurtherinformationaboutPaintProtectionfilm,contactoneofthese“3mcertified”installersclosesttoyou.
North & Northwest suburbs
ClearGuardforCarsInc.
hoffmanEstatesIL
www.clearguardforcars.com
847571-0381
West & Southwest suburbs
Body-SkinsInc.
SouthElginIL
www.body-skins.com
847530-8443
South suburbs
Abe’sdesignsInc.
TinleyParkIL
www.abesdesigns.com
708710-7300
vALvOLInE valvoline® has introduced an innovative offer
that is without precedent in the automotiveaftermarket.Registeryourvehicleatvalvoline.com,usevalvolinemotoroilregularly,andyourenginecanbeguaranteed—uptoanindustry-shattering300,000miles.
Thevalvoline Engine Guarantee speaks di-
rectlytowhatvehicleownerscareaboutmost—stayingontheroad.
driverscanparticipateinthevalvolineEngineGuaranteeprogramviaasimple
process at valvoline.com. for detailed benefits and limitations of thevalvoline
EngineGuarantee,visitvalvoline.com.
Participantscanchoosetoopt-intothevalvolineEngineGuaranteeprogram
atvariouslevels:forinstance,usevalvolinePremiumConventionalmotoroilfora
guaranteeupto150,000miles;maxLife®orduraBlend®motoroilsforaguarantee
upto225,000miles;and,formaximumprotectionandaguaranteeupto300,000
miles,useSynPower®fullSyntheticormaxLife®fullSyntheticmotoroils.
AvailableatO’ReillyAutoPartsandotherRetailAutoPartStoresandProfessional
AutomotiveServiceCentersnationwide.
Battery TestingCheck Engine Light
Wiper Blade Installation
Tire Pressure Check
FREESafety Check
To find a store near you call 1-800-PEP BOYS or visit pepboys.com
PRICES AND OFFERS VALID JANUARY 22, 2010 THROUGH JANUARY 31, 2010
COMPLETE DETAILS OF PEP BOYS OR MANUFACTURER'S LIMITED WARRANTIES FOR SPECIFIED PARTS, TIRE TREADWEAR, SERVICE AND BATTERY LIFE ARE AVAILABLE AT EACH PEP BOYS STORE • NAME BRAND PARTS USED AS STATED FOR SERVICE UNLESS PARTS NOT STOCKED • ART FOR ILLUSTRATIVE PURPOSES ONLY • QUANTITY RIGHTS RESERVED • NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS • NOT ALL ITEMS AVAILABLE AT ALL STORES • ADDITIONAL PARTS AND SERVICE MAY BE NEEDED AT SUBSTANTIAL ADDITIONAL COST • A SHOP SUPPLY CHARGE OF 7.97% (UP TO $35) WILL BEAPPLIED TO CERTAIN SERVICES. EACH INDIVIDUAL WORK ORDER WILL IDENTIFY ANY APPLICABLE SHOP SUPPLY CHARGE.• 5% LOW PRICE GUARANTEE EXCLUDES: REFRIGERANTS (CFCS), OIL, WASHER SOLVENT, ANTIFREEZE, SPECIAL ORDERS AND COMMERCIAL SALES • PEP BOYS, MANNY, MOE AND JACK, FUTURA, DEFINITY, CORNELL, PROSTART, PROSTOP AND PROLINE ARE REGISTERED TRADEMARKS OF PEP BOYS • ALL PRICES IN THIS AD ARE EVERYDAY LOW PRICES, UNLESS OTHERWISE SPECIFIED, AND MAY EXTEND BEYOND GUARANTEE PERIOD. PRICES GUARANTEED JANUARY 22, THROUGH JANUARY 31,2010, UNLESS OTHERWISE SPECIFIED © 2010 PEP BOYS
CHICAGO - (3 Locations)6811 W. Grand Ave. ........................................773-889-63952604 N. Elston Ave. ........................................773-395-44445959 S. Western St. ........................................773-776-9477
ARLINGTON HEIGHTS - 375 E. Rand Rd. ..........847-577-8494ROUND LAKE BEACH - 818 E. Rollins Rd. 847-548-8711SKOKIE - 5220 Touhy Ave. ..................................847-675-5300WAUKEGAN - 620 N. Green Bay Rd. ................847-662-6455
STREAMWOOD - 160 N. Barrington Rd. ..........630-830-6442CHICAGO RIDGE - 10100 S. Ridgeland Ave. ....708-346-0776CRESTWOOD - 13401 S. Cicero Ave. ................708-489-2693HOMEWOOD - 18024 S. Halsted........................708-647-0774LANSING - 17015 Torrence Ave.........................708-895-5859MATTESON - 21610 Cicero Ave. ........................708-503-6580ORLAND PARK - 15911 S. LaGrange Rd. ..........708-349-0130BROADVIEW - 900 Broadview Village Sq. ......708-343-9881
BEDFORD PARK - 7030 S. Cicero Ave. ..............708-496-9123CICERO - 2501 S. Cicero Ave. ............................708-656-1160HODGKINS - 6247 La Grange Rd. ......................708-352-9211JOLIET - 1824 W. Jefferson St. ..........................815-744-0150LOMBARD - 851 E. Rossevelt Rd. ......................630-792-1601MELROSE PARK - 2600 North Ave. ....................708-450-0140NAPERVILLE - 2936 W. Ogden Ave. ..................630-637-1350
Need a Tow?Call
up to 20 miles just 3999 602
$2998each #SC600A
Reg. 39.99
SCHUMACHER6/4/2 AMP SPEEDCHARGER
• 6 amp Digital Charger with 2 amp Trickle
• Fully Automatic
NEW
RAIN-X LATITUDE PREMIUM WIPER BLADESEasy to install. Ice resistant frame.as low as 16.99
PLUSPURCHASE ANY 2 LATITUDE RAINX WIPER BLADES AND INSTANTLY GET
FREERAIN-XDE-ICER WASHER SOLVENT
#RX68106Reg. 3.79
PROLINE50/50 ANTIFREEZE#PJA053Reg. 8.99
BUY 1, GET 1
AFTER MFG. MAIL-IN REBATE
*EXCLUDES CORNELL & FUTURA. Requires purchase of tire installation package, (valve stems or TPMS reseal kits, balancing and road hazard warranty) for an additional charge. †After mail-in rebate.
On all tires, tread design may vary, state or local taxes and/or surcharges for environmental protections will be an additional charge and shop supply fee will be an additional charge (except in CA & NY).
FREELifetime Tire Rotation with the Purchase of any Tires at Pep Boys
ON ANY INSTALLEDDEFINITY, HANKOOK OR COOPER TIRE*†
Prices and offers valid January 22 through January 31, 2010
SYLVANIASILVERSTAR ULTRA TWINPACK HEADLAMPS
$3499twin pack aftermail-in rebate
49.99 reg. price-15.00 mail-in rebate
Our BrightestWhitest Light
WINTER SERVICEWINTER PREPARATIONSERVICE
SERVICE BAYSNATIONWIDE
DRIVE SAFE THIS WINTERWINTER PREPEVALUATIONFREE
We’ll check your tires, battery, headlights and wiper blades, perform a complete cooling system evaluation and a preventive maintenance inspection.No charge with coupon. Reg. 29.98
with coupon
Shop supply fee will be an additional charge (except CA and NY). Not to be combined with other offers.COUPON SKU# 9892037EXPIRES: January 31, 2010
PEAK300 AMP JUMPSTARTER
$2498
#PKC0AOReg. 29.99
each
• Oil Change & Filter • Tire Rotation• Wiper Blades• Battery Service
• Top Fluids• Test Battery
Not to be combined with other offers. Must present coupon.COUPON SKU# 9958500EXPIRES: January 31, 2010
$10OFFwith coupon
FREE
3-year FREEreplacement3-year FREE
roadside assistance
BOSCHPREMIUM PLUS BATTERY
$8699eachwith exchange
as low as
BUY 1, GET 1
AFTER MFG. MAIL-IN REBATEFREE
