Date post: | 13-Sep-2014 |
Category: |
Technology |
View: | 7,534 times |
Download: | 7 times |
Building the Foundation for
Collaboration with Avaya Aura™
Agenda Foundation for Collaboration
© Avaya Inc. 2010. All rights reserved. 2
Avaya Vision
What’s New: Avaya Aura™ 6.0
Go to Market
Roadmap
Summary
Enterprise Customer Demands
3
End User
Line of Business
IT
Communicate effectively with my
device of choice
Communications that are built for me and are
available anywhere
Don’t repeat history - have it at your
fingertips
Resolve problems faster
Increase my team’s
productivity
Get closer to my customers Faster time to
market
Rapid deployment of new features and applications to meet business needs
Lower risk upgrades, implementations, and
integrations
Lower ongoing operating expenses and improved TCO
Avaya Vision Delivers for Customers: Business Collaboration -- Redefined
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 4
Changing collaboration and user experiences from document centric to people centric –
with the right tools and context for every user and process
Avaya Aura™ Enables People-Centric Business Collaboration
Traditional Communications
Users tied to network, application
and location silos
Avaya AuraTM
Session based communications allows flexible connection of users, applications
and systems enterprise-wide
Application Servers
Centralized Centralized communications communications & management& management
Leverage Leverage existing existing investmentsinvestments
Simplify Simplify connectivityconnectivity
From complex to simplified infrastructure
6
Getting There: A Customer Roadmap
7
Transform your Business Smart and contextual Collaborate across boundaries Measure, analyze, optimize
Simplification and Consolidation Reduce communication costs Consolidate collaboration tools Evolve to session management Minimize email dependency
33Speed and Efficiency
Simplify and personalize customer and user experiences
Rapidly deploy applications Affordable HD desktop video Integrate communications into
business applications22
11
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 7
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved.
Customers Embracing the Vision
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 9
What’s New: Expanding Avaya Aura™ for People-Centric Business Collaboration
End User & Line of Business
IT
Next Gen Messaging
Lower cost, smaller footprint,
speedy installation
Presence Instant
Messaging
Across the portfolio
Unified Conferencing
Lower cost, smaller footprint,
speedy installation
Packaged Applications,
CEBP
Enhanced toolkits Application Enablement
Avaya Aura System Manager System Platform
Broader support, manageability,
reduced footprint
Avaya Aura Session Manager
Increased scale, ACE & CS1K integration
Avaya Aura Communication
Manager
Deployment options, investment
protection
Avaya Aura Session Border
Controller
Easy to buy & install security on reduced
footprint
Rich, Rich, contextual contextual
collaboration collaboration applicationsapplications
Rich, Rich, contextual contextual
collaboration collaboration applicationsapplications
Lower cost, Lower cost, deployment deployment
flexibility, SIP flexibility, SIP based agilitybased agility
Lower cost, Lower cost, deployment deployment
flexibility, SIP flexibility, SIP based agilitybased agility
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 10
What’s New: Expanding Avaya Aura™ for People-Centric Business Collaboration
Clients and Devices
Unified Communications Applications
Session Manager 6.0
SystemManager
6.0
CommunicationManager 6.0
PresenceServices 6.0 AES 6.0
Avaya Agile Communication Environment 2.2 (ACE)
Collaboration, Email, Team
Space & Social NetworkingIntegration
CS 1000 R7Data
Infrastructure
96X1 phones low end SIP options
Avaya one-X®UC Clients Video Endpoints
Avaya Aura™ Messaging
6.0
Avaya Aura™ Conferencing
6.0Video
SessionBorder
Controller6.0
Avaya Aura™ Conferencing Standard Edition 6.0
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 11
What’s new– Simplified and packaged multimedia
audio, web, video (2H10) conferencing; formerly Avaya Meeting Exchange
– Packaged Enterprise Edition 4Q10
Why does it matter? – More rapid conferencing deployments
enabling proven customer ROI
Key features – Audio bridge, web conferencing, web
portal, reservations, management and other tools all virtualized on a single server with System Platform
– 500 concurrent audio + web sessions (typically ~7,500 employees)
– Integration with Microsoft, IBM, Adobe web conferencing, plus Avaya one-X®
Avaya Aura™ Messaging 6.0
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 12
What’s new– First phase of our next-generation
messaging evolution – SIP based, multimodal, multimedia
– Targeted today for greenfield and Octel Aria base
Why does it matter? – Simplifying messaging deployment
and migration– Foundation for integrating Modular
Messaging and CallPilot in future releases (all are being sold today)
Key features – Flexible all-Linux resilient, multi-
system architecture incl. single-server – Enhanced user interfaces and built-in
text-to-speech, speech addressing, speech auto-attendant
Virtual receptionist
Avaya ACE™ Integrates Communications, Business Applications
Agile Communication Environment (ACE)Agile Communication Environment (ACE)
Communication Standard Interfaces (SIP, CTI…)Communication Standard Interfaces (SIP, CTI…)
IT Standard Interfaces (Web Services, Plug ins…)IT Standard Interfaces (Web Services, Plug ins…)
Multi-VendorMulti-Vendor
EcosystemCustomersDevConnect (4000+)Avaya ConnectAvaya ServicesAvaya R&D
EcosystemCustomersDevConnect (4000+)Avaya ConnectAvaya ServicesAvaya R&D
e.g. Event Response Manager
Business Applications Vertical Applications
e. g. Health Care
Enhanced Communications Applications
e.g. Mobile Cost Optimizer
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 13
What’s New in Avaya ACE™ 2.2
Packaged Applications Developer Toolkit
Infrastructure
Event Response Manager- Notify and orchestrate the right people onto a conference call
Message Drop & Message Blast API- Personalised message recording and delivery
Avaya AuraTM AES/CM
TR87 & SIP
Web Browser Add-in Enhancement-C2C from Pop-Up Boxes-No need for OCS
Office Add-in Enhancement-C2C from Office Smart Tags-No need for OCS
Mobile Cost Optimizer and Hot Desking Enhancements-One number CLI display-Force Optimize (MCO)
Avaya Aura™ Communication Manager Enhancements- Support for ACE Packaged Applications
Support for Microsoft Windows OS- An alternative to Linux
Audio Call Play Text Message API-Text to speech- used in ERM application
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 14
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 15
Avaya Aura™ Presence Services 6.0
What’s new– Now on System Platform or software-only
on customer-provided COTS– Completes delivery of IM across Avaya
one-X® portfolio plus IBM Sametime integration
– Why does it matter? – Delivers consistent multivendor context
to users across systems – Native Instant Messaging simplifies
adoption for Avaya base– Open standards based and IM
aggregation and federation
Key features – Federated presence and IM across
Microsoft, IBM, Avaya one-X Communicator and Agent, 96xx SIP phones
Avaya Aura™ System Platform 6.0
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 16
What’s new– Easy installation and management for
unmodified Avaya products in a virtualized environment now across the portfolio
Why does it matter? – Now the de-facto deployment method
for many Avaya software applications – Extended to large scale enterprise
configurations, messaging, conferencing, SBC and more….
Key features– Products are brought together into pre-
defined virtualized “templates” that are installed, managed, and supported with common built-in tools on shared hardware servers
Avaya Aura™ System Manager 6.0
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 17
Avaya AuraSystem Manager
What’s new– Extended common administration for
Avaya Aura™ applications
Why does it matter? – Common administration now supports
Session Manager, Communication Manager, Modular Messaging, Communication Manager Messaging, Conferencing, Presence Services
Key features – Centrally manage enterprise-wide
Avaya applications through one system
– Roadmap includes heritage-Nortel integration including merging UCM
Communication Manager 6.0
Avaya Aura™ Communication Manager 6.0
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 18
Avaya Aura™ Communication Manager
Deployment Options
What’s new– Most flexible revision of core voice and
video telephony server to date
Why does it matter? – Allows customers to evolve gradually
to SIP devices and Session Manager– Increased scale, simpler deployment
Key features– “Evolution server” deployment option
supports SM SIP devices plus traditional H.323/TDM devices & apps
– SIP Survivable Core and Survivable Remote (to follow with local SM including CS1K); evolution of ESS and LSP
– Enterprise configurations now all on System Platform
Avaya Aura™ Session Border Controller 6.0
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 19
Session Border Controller
What’s new– New Avaya branded software-based
session border controller (SBC) powered by Acme Packet technology
– Complete, easy to buy and install Avaya solution including a compact, cost effective footprint
– Why does it matter? – Securely connect communication
solutions to other SIP-enabled entities internally and externally
– Key features – Deployed with System Platform on
S8800 managed by System Manager– Supporting up to 750 simultaneous
SIP sessions (~5,000 employees)– Complementary with higher-scale
hardware SBCs
Avaya Aura™ Session Manager 6.0
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 20
Session Manager 6.0
Scale & Orchestration
What’s new– Increased scale to 50K SIP endpoints
with expanded active/active reliability (on path to 250K endpoints)
– More than 400 customer installations to date
Why does it matter? – Next revision of SIP-based secure
session management, routing, and user management platform
– Enhanced security and interoperability
Key features– Up to 6 active/active SM instances– CS 1000, CS 2100 interoperability
(deeper integration by end of year)
Demonstrating Value to Customers: Avaya Aura™ Savings Estimator
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 21
Helping Customers CollaborateAvaya Partner-Centric Collaboration Services
Business Communications Advisory Services
Self-Funded RoadmapTechnical Advisory
Services
Support
ManagedConferencing
& Telepresence
Global MNOCs
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 22
Summary: Evolving Foundation for People-Centric Collaboration
Unified conferencing, next-gen messaging
Presence/IM across the portfolio
Application integration and CEBP made easier
Evolve to SIP at their own pace
Easy to buy and install end-to-end security
Increased Session Manager scale and interoperability
Simplified manageability in a virtualized footprint, system wide
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 23
For the user: Rich, contextual
collaboration applications
For IT: Low cost deployment,
flexibility, SIP-based agility
Analyst NDA Briefing © Avaya Inc. 2010. All rights reserved. 24
thank you