Avaya.certkiller.3104.v2013-10-12.by.anonymous · 10/12/2013 · The Avaya one-X CES system is...

Avaya.Certkiller.3104.v2013-10-12.by.anonymous.64q

Number: 3104Passing Score: 800Time Limit: 120 minFile Version: 20.6

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Exam Code:3104

Exam Name : Avaya one-X UC Soft Clients Implementation and Maintenance Exam

Exam A

QUESTION 1If Avaya provides maintenance coverage of the customer's system and alarm notification to Avaya isrequired, you need to configure traps to be sent to SAL. When you set the New SNMP DestinationConfiguration, what is the name of the NMS Devise that Avaya one-X?CES uses?

A. HP Open viewB. SSGC. Avaya TivoliD. Sun Enterprise

Correct Answer: BSection: (none)Explanation

QUESTION 2Which Avaya product performs the SIP network routing for Avaya one-X?CES?

A. Session ManagerB. Application Enablement ServicesC. Communication ManagerD. System Manager

Correct Answer: ASection: (none)Explanation

QUESTION 3After the integration of Presence Services, you discover that a user account is not working. Which systemneeds to be accessed to verify the login name and domain translation rule?

A. System ManagerB. Avaya one-X CESC. Communication ManagerD. Presence Services


Explanation/Reference:

QUESTION 4While troubleshooting after a template installation, which file needs to be validated?


A. /vspdate/template/onesps_templateB. /var/log/vsp

C. /opt/tmp/default.logD. /opt/tmp/default.logE. /opt/avaya/1xp/config.properties

Correct Answer: ESection: (none)Explanation


QUESTION 5You have successfully installed Avaya one-X?CES system and associated components. The next step inthe implementation is to install and configure the Avaya one-X?CES communicator clients on the user'sdesktop. Which prerequisite is required to successfully complete the Avaya one-X?CES Communicatorinstallation?

A. The user's desktop must be a member of the Avaya one-X CES?User Security Domain.B. The user's desktop must be configured with DSCP QoS tagging.C. The user's desktop must be configured on Enterprise Directory Server.D. The user's desktop must be installed with Microsoft .NET Framework.

Correct Answer: DSection: (none)Explanation


QUESTION 6For Avaya one-X?CES to use Presence Services, it must be integrated with an Enterprise Directory. WhichEnterprise Directory can be integrated with System manager?

A. Avaya Tivoli Directory ServerB. Oracle Identity managerC. Active directoryD. Enterprise JavaBean

Correct Answer: CSection: (none)Explanation

QUESTION 7During the installation of the template, the Transcoding Server is installed on which server?

A. Presence ServerB. Handset ServerC. Avaya one-X CESD. Standalone Transcoding Server



QUESTION 8Which Avaya software needs to be available on the server prior to installing the Avaya one-X?CES

template?

A. Session ManagerB. System PlatformC. Communication ManagerD. Presence Services


QUESTION 9Which operating system platform is required to support the standalone handset server?

A. Linux CentOS 6.2B. Linux RedHat Enterprise 5.0C. Windows 2008 Server R2D. Linux SUSE 11


Explanation/Reference: www.lead2pass.com 5Avaya 3104 Exam

QUESTION 10Once the installation is complete, which web page should the technician set to manually reboot the Avayaone-X CES server?

A. Dom-0B. Avaya one-X CESC. CdomD. System Manager



QUESTION 11After installing the Avaya one-X CES template, which page shows that the Avaya one-X CES solutiontemplate is running successfully?

A. Session Manager - ServerB. Communication Manager - NetworkC. System Manager - NetworkD. System Platform - VM ManagementE. Presence Services - Server



QUESTION 12When installing a license for an Avaya one-X?CES solution, which WebLM is recommended?

A. System Manager WebLMB. Session Manager WebLMC. System Platform WebLMD. Avaya one-X?CES WebLM


QUESTION 13You have installed and configured Avaya one-X CES Communicator integrated with Avaya one-X CES.When logging in, you get the message that the login/password is incorrect. In the Avaya one-X?Communicator, where would you look to verify that the user name/password matches the one defined in theEnterprise Directory?

A. Under the General Settings/TelephonyB. Under the General Settings/messagingC. Under the General Settings/IM and PresenceD. Under General Settings/Login



QUESTION 14The Avaya one-X CES system is deployed in the customer's network, and the employees are asked toretrieve the Avaya one-X CES Mobile client to enable their mobile devices. Which IP address is required toconnect mobile devices to the Avaya one-X CES system?

A. SMS server IP addressB. Communication Manager server IP addressC. Handset Server IP addressD. Session Manager server IP address



QUESTION 15The Avaya one-X Client Enablement Services (CES) has the choice of template sizes. Which factor is usedto decide the template size?

A. Extra feature purchased by the customerB. The version of System PlatformC. The server typeD. The type of mobile devise that is being integrated into Avaya one-X?CES



QUESTION 16The support is receiving a report that Avaya one-X Communicator users cannot see parties in theconference. Which steps should a technician perform to get the status of the conferencing service(s)assigned to the user?

A. Login to System Manager web consoleNavigate to Elements - ConferencingCheck the Conferencing service(s) status

B. Login to Avaya one-X?CES via SSHUsing Command Line Client tool, execute the command status server - c<;serverNam>;

C. Login to Avaya one-X?CES via web pageNavigate to Monitors tabCheck the Conferencing service(s) status

D. Login to Avaya one-X?CES via web pageNavigate to Users tab and select Provisioned Users Click on a user experiencing the problemAt the Conferencing section, select status.


Explanation/Reference:most saying D is correct but in 1xCES under provisioned user - conferencing section is no status button

QUESTION 17In the Enterprise Directory server, which security group is assigned to Avaya one-X Mobile users?

A. The user security groupB. The administrator security groupC. The provisioned used security groupD. The unprovisioned user security group - www.lead2pass.com 7

Avaya 3104 Exam



QUESTION 18A customer with a newly installed Avaya one-X CES solution would like to allow users to increase thenumber of Call Logs that can be stored their Avaya one-X Mobile clients from 100 to 200. Which statementdescribes the process to increase the maximum days to keep history setting for all users on the CESsystem?

A. Create a Prototype Users with the new 200 limit, and assign the users to this new prototype User.B. Modify the system Profile with new 200 limit.C. Create a Group Profile with new 200 limit and add all the users to this Group profile.D. Create a Provisioned User Profile with new 200 limit, and add the users to this new profile.



QUESTION 19One of the ways to verify the Avaya one-X CES solution is to set up a call between two different parties.This call set-up can use three different Dial Plans. For these Dial Plans, which transformation must beconfigured for the call to complete?

A. Pattern MatchingB. Simple Dial PlanC. Regular ExpressionD. Uniform Dial Plan


Explanation/Reference:each dial plan must have a simple dial plan transformation

QUESTION 20It has been determined that several technicians of the company will have Avaya one-X Mobile clients ontheir mobile devices, and also perform day-to-day management responsibilities of the Avaya one-X?CESsystem. To have these privileges, which two security groups on Enterprise Directory server must theseusers be a member of? (Choose two)

A. ProvisionedB. AuditorC. AdministrativeD. User

Correct Answer: CDSection: (none)Explanation


QUESTION 21A customer would like to restrict 50 users from saving voicemail messages to their mobile devices. Whichconfiguration method would quickly provision these users so they will not be able to save voicemails ontheir mobile devices?

A. Create prototype user and provision each user with this prototype user.B. Create an unprovisioned user and provision each user with this unprovisioned user.C. Create a group profile and provision each user to this profile.D. Create a system profile and provision each user to this profile.



QUESTION 22Which component is included in the UC Inclusive total bundle license?

A. Session Manager

B. Communication ManagerC. System ManagerD. System Manager


QUESTION 23You are in the process of investigating an error in the General Logging log. You first look at thesystemOut.log and you see that the protocol Aspect is enabled. What is the other General log file you needto check to determine what the problem is?

A. SNMP log fileB. SAL log fileC. Trace.log fileD. Avaya one-X?CES log file




QUESTION 24As part of their Avaya one-X CES implementation, a customer has choosen to deploy a standaloneHandset Server within corporate DMZ. As the installation continuous, it is determined that there will not be aDNS as part of the deployment. Which procedure is required to complete the installation of the HandsetServer without a DNS?

A. Add static routes between the Handset and the CESB. Add static host entries on the Handset ServerC. Add SIP Entity Links between the Handset Server and the CESD. Add static routes between the Handset Server and System Platform



QUESTION 25A customer recently upgrading their UC environment from Avaya one-X Portal 5.2 Avaya one-X CES 6.1.All of the users will continue to use their Avaya Desktop (SIP) telephones along with their Avaya one-XCommunicator and Mobile clients. However, several of these desktop telephones (9620s, 9630s, 9640s)are on various software releases. What is the minimum software release that supports these Avaya SIPDeskphones when integrated with the Avaya one-X CES?

A. SIP 2.2B. SIP 2.4

C. SIP 2.6D. SIP 6.1



QUESTION 26You set up the Messaging Services in the Avaya one-X CES server. When you ran the test, it failed. Whichprotocol needs to be set at the Secure Port when setting up Messaging Services?

A. SMTPB. IMAPC. LDAPD. SIP



QUESTION 27With regard to the Avaya one-X?Mobile product, what is the name of the download site for the Androidtelephone?

A. GooglePlayB. Apple ITune App StoreC. Over The Air (OTA)D. App Special Store


QUESTION 28A customer has a branch office in Germany, and they do not have fixed-length Dial Plan. Which Dial Planwould you recommend?

A. Pattern Matching TransformationB. Simple Dial PlanC. Regular ExpressionD. Simple Matching Transformation


QUESTION 29To prepare for the installation of the Avaya one-X CES solution template, a new administrator account wasadded to the admin security group in the enterprise Directory. When trying to login to the Avaya one-X CESserver, you receive the error message The User name or password you provided not recognized. Whichtroubleshooting action should you take do to resolve problem?

A. Login to the Enterprise Directory and verify the user name.B. Login as admin and change the user name in the Avaya one-X CES server.C. Login to the System Manager/User management/Users and synchronize the System manager with the

Avaya one-X CES server.D. Login to the System Platform and edit the user name.


Explanation/Reference: - www.lead2pass.com 10Avaya 3104 Exam

QUESTION 30The Avaya one-X CES solution supports 4000 administered subscribers. How many active subscribers aresupported?

A. 1000B. 2000C. 3000D. 4000



QUESTION 31In the process of setting up the conference Server, a sign in account needs to be created. For conferencingto work with Avaya one-X CES, what is the name of the sign-in account that needs to be created?

A. Scheduler sign-InB. Maintenance Sign-InC. Administrator Sign-InD. Operator Sign-In



QUESTION 32When setting up the Presence Server in Avaya one-X CES, you see that the Management Service must beestablished. Which IP address is used for the host Management Service?

A. Session ManagerB. Communication ManagerC. System ManagerD. System Platform



QUESTION 33In the process of migrating user data from Avaya one-X Portal 5.2 to Avaya one-X CES, you discover thatall of the user data was not imported. You have checked to ensure that the server names are the samebetween the two systems, and the system profile and group profile are present. Which statement correctlydescribes the last action you need to take to discover why all of the user data was not imported?

A. Ensure all of the users are present in the Provisioned User Tab on the Avaya one-X CES server.B. Ensure all of the users are present in the User Data tab on the System Manager.C. Ensure all of the users are present in the Unprovisioned User Tab on the Avaya one-X CES Server.D. Ensure all of the users are present in the User data tab on the Session Manager.



QUESTION 34During the Avaya one-X CES template installation, a technique installs a co-resident Handset Server.However, it is now determined that the Handset Server will be deployed on a different server. Which set ofprocedure is required to remove the co-resident Handset Server functionality form the Avaya one-X CES?

A. Login to the System PlatformNavigate to Virtual Machine Management and run the Avaya one-X CES template configuration wizard Deselect the Handset Server optionRestart the CES.

B. Login to the Avaya one-X CES system via the web administration page.Navigate to Servers ?Handset ConfigurationDeselect the Handset Server optionRestart the CES

C. Login to the Restart the CES system via the command Line Interface tool.Enter the command: Handset Server disableRestart the CES.

D. Login to the System PlatformNavigate to Virtual Machine ManagementReinstall the Restart the CES system template with the Handset Server option deselected.


Explanation/Reference:?? B disables HS function at all, C is not correct, see pdf implementing CES change HS from co-resident tostand alone - it´s done via cli chkconfig ...

QUESTION 35Which two servers are optional with regard to the CES solution? (Choose two)

A. Session ManagerB. LDAPC. Communication ManagerD. Presence

Correct Answer: ADSection: (none)Explanation

Explanation/Reference:LDAP and CM are mandatory for 1xCES

QUESTION 36An Avaya one-X CES solution brings Unified Communications (UC) to the desktop and mobile handset in asingle tool. Which UC clients provide this service?

A. Avaya Presence Services and Avaya one-X CommunicatorB. Avaya one-X Communicator and Avaya one-X Mobile.C. Avaya one-X Mobile and Avaya Aura ConferencingD. Avaya one-X Communicator and Avaya Modular messaging



QUESTION 37The Avaya one-X CES solution template states that it was successfully installed. However, you are nowunable to login the Avaya one-X CES Web Administration portal or you received a 500 internal error uponlogin. When attempting to verify the database, you see that it is not running. Which step do you need tocomplete to get the database back up and running?

A. Login to the CLI of the Avaya one-X CES server as rootSwitch to dbinst user.Run the command db2startSwitch back to root and restart WAS

B. Login to the CLI of the Avaya one-X CES server as adminSwitch to rootRun the command: db2startSwitch back to admin and restart WAS

C. Login to the CLI of the Avaya one-X CES server as rootSwitch to admin userRun the command: db2startRestart WAS

D. Login to the CLI of the Avaya one-X CES server as adminSwitch to rootRun the command db2startRestart WAS



QUESTION 38While at a customer site, an out-of-memory space permanent generation (PermGen) error occurs. Whichtroubleshooting steps you perform so that error does not occur again?

A. Delete the templateRestart Tomcat (log into Communication Manager as admin) Type: /sbin/service/ reboot.Install the template

B. Delete the templateRestart Tomcat (log into the Avaya one-X CES server as admin) Type: /sbin/service tomcat restartInstall all template

C. Delete the template

Restart Tomcat (log into System Manager as admin/su to root) Type: /sbin/service tomcat rebootLogin to the System Platform Web consoleInstall the template

D. Delete the templateRestart Tomcat (log into cdom as admin/su to root) Type: /sbin/service tomcat restartLogin to the System Platform Web consoleInstall the template



QUESTION 39After the completion of Avaya one-X CES solution template, you find that the transcoding service is unableto connect to the Transcoding Server in the Avaya one-X CES system, you see that the state is unavailable.Which troubleshooting steps are needed to resolve problem?

A. Verify that the property values in the Transcoding server is Same as what is stated in the SystemManager server.Determine that the /tmp/transcoding directory is present on the transcoding server Verify the Host IP addressRestart the Avaya one-X?CES server

B. Ensure the /tmp/transcoding directory is Present on the handset ServerVerify the Host IP address is the same as the loopback IP address Restart the transcoding Server.

C. Ensure the transcoding Server is the same as what is stated on the Avaya one-X CES admin web site.Determine that the /tmp/transcoding directory is present on the Avaya one-X CES server.Verify the host IP address is same as the loopback IP address.

D. Update the Avaya one-X CES Transcoding Services value via the Admin page.Verify that the Host IP address and the loopback IP address are not same.Restart the Transcoding server.



QUESTION 40Which features to be enabled to allow Avaya one-X CES to extend calls to mobile devices?

A. Wideband SwitchingB. Station and Trunk MSPC. IP Audio Hair pinningD. Trunk-to-Trunk Transfer


QUESTION 41Which type of information is exchanged between the Presence Server and Communicator manager?

A. H.323 PresenceB. LDAP presence

C. SIP PresenceD. Avaya one-X?CES Presence


QUESTION 42You have a customer whose standalone Handset Server keeps timing out. When troubleshooting thisproblem, which procedure must be verified?

A. Determine if the Handset Server was installed before or after the installation of CES.B. Determine if the Handset Server uses the Direct Access option.C. Determine if the Handset Server uses the only SSH access option.D. Determine if the Handset Server has SIP connectivity.


Explanation/Reference:standalone HS must be installed AFTER one X CES

QUESTION 43Refer to the exhibit. A technician is in the process of enabling Notification Service on the Avaya one-X CES.Which IP address is required for Simple mail Transport Protocol (SMTP) Host entry?

A. The SMTP Server IP addressB. The Presence Server IP addressC. The Avaya one-X CES IP address

"First Test, First Pass" - www.lead2pass.com 15Avaya 3104 Exam

D. The Enterprise Directory IP address


Explanation/Reference:"First Test, First Pass" - www.lead2pass.com 14Avaya 3104 Exam

QUESTION 44Which integrated component of the Avaya one-X CES solution uses the Public Fixed Mobile Convergence(PBFMC) license?

A. Modular MessagingB. Presence ServicesC. Communication ManagerD. Conferencing



QUESTION 45When establishing the certificates with Avaya one-X CES and the Presence Server, who is the CertificateAuthority?

A. Session ManagerB. Avaya one-X?CESC. PresenceD. System Manager



QUESTION 46For Avaya one-X CES to use Presence Services, it must be integrated with an Enterprise Directory. WhichEnterprise Directory can be integrated with System manager?

A. Avaya Tivoli Directory ServerB. Oracle Identity managerC. Active directoryD. Enterprise JavaBean



QUESTION 47When setting up the standalone Handset Server through the DMZ, which ports are assigned?

A. 443 and 444B. 7777 and 8888C. 3333 and 4444

D. 443 and 888


QUESTION 48What is the status of a user immediately after synchronizing the Enterprise Directory?

A. ProvisionedB. EnabledC. UnprovisionedD. Prototype


Explanation/Reference:immediately after sync the users are unprovisioned

QUESTION 49You have just completed an upgrade of a Standalone Handset server. You need to verify that the AvayaHTTP Server (IHS) service is running, and you enter the command: ps -ef | grep HTTP Server. Whichresponse to the command verifies the HIS is running?

A. IHS Process IDsB. IHS RunningC. IHS EnabledD. IHS In Service



QUESTION 50The transcoding server converts which type of message to a format that is supported by the mobile client?

A. FaxB. DataC. VoiceD. Security


QUESTION 51With regard to the Avaya one-X'' CES architecture, which adapter provides off-PBX extension support?

A. SipCMB. Audio TranscodingC. Modular MessagingD. IPS



QUESTION 52You have a standardize Handset Server, and you need to setup the Avaya one-X'' CES to interact with theIBM HTTP Server (IHS). You first configure a property in the config.properties file,and then you must run a Linux command.

A. run_config_httpserver.plB. run_config_httpservice_jython.sqlC. run_config_httpserver.sqlD. run_config_httpservers_jython.pl



QUESTION 53A technician in the process of configuring the Avaya oneX CES Telephony Services.Which IP address is required to define the Remote Host parameter?

A. The Session Manager SIP Interface IP addressB. The Communication manager SIP Interface IP addressC. The CES SIP interface IP addressD. The Handset Server SIP Interface IP address



QUESTION 54At which stage is the installation the co-resident Handset server configured?

A. During the integration with the Presence ServerB. During the installation of the Avaya one-X'' CES solution template.C. Before the template installation as a prerequisiteD. Only after the installation of the template has completed

Correct Answer: B

Section: (none)Explanation


QUESTION 55A telephony service (Session Manager) is going to be taken offline during a maintenance window.To reduce user problems and error messages on the CES system, you need to stopcommunications between the CES and the Session Manager.Which procedure on the Avaya one-X'' CES server will temporally stop the telephony services associatedwith this server?

A. Navigate to the Avaya one-X'' Servers tab.Select TelephonyLocate the Telephony servicesClick the Suspend button

B. Navigate to the Avaya one-X'' System tabSelect SIP LocalLocate the telephony services

C. Navigate to the Avaya one-X'' CES Monitor tabSelect TelephonyLocate the telephony servicesClick on the Suspend button

D. Navigate to System PlatformSelect Virtual Machine managementLocate the CES virtual machineClick on Suspend button.


Explanation/Reference:?? A or C ??

QUESTION 56While setting up the interface to Avaya Aura® Conferencing, one of the values is the BCAPI host.Which IP address is the BCAPI host?

A. Avaya Web ConferencingB. BridgeC. Web PortalD. Conference Manager


Explanation/Reference:see intelligence workbook captured data - conference

QUESTION 57You have a case where the calls to the user gets routed to Avaya one-X® Mobile andvoicemail at the same time. You have verified that the user’s desktop telephone is set to Send all calls,however, the Avaya one-X® Mobile device is disabled and the calls are registering as a call entry.Which statement correctly describes the solution to this problem?

A. Set Avaya one-X® Mobile client to Send all Calls on the mobile device when the Avaya Deskphone isset to Block All Calls.

B. Set Avaya one-X® Mobile client to Block all calls on the mobile device when Avaya Deskphone is set to

Block All Calls.C. Set Avaya one-X® Mobile client to Block all calls on the mobile device when Avaya Deskphone is set to

Send All Calls.D. Set Avaya one-X® Mobile client to Send all calls on the mobile device when Avaya Deskphone is set to

Send All Calls.



QUESTION 58While at the customer site, you notice the installation of the Avaya OneX CES solution is taking too long orit has been more then a hour since the in-progress status has changed.Which troubleshooting steps should be taken to resolve the problem?

A. Login to the Avaya OneX CES serverping the system platformif not reachable, cancel the existing installationtry the installation again

B. Ping the Avaya OneX CES serverif not reachable, cancel the existing installationreboot the cdomtry the installation again

C. Ping the System Manager serverif not reachable, reboot the System Manager servertry the installation again

D. Login to the Avaya OneX CES serververify the template is available...



QUESTION 59Refer to the Exhibit. A technician is configuring SNMP Destinations for the Avaya one-X® CES. Which configuration parameter alarms are received by the destination host?

A. Notification Type: InformB. Notification Type: TrapC. Device: SSGD. Security level: Authentication



QUESTION 60Which two functions are considered prerequisites to the installation of the Avaya one-X® CES template?

A. Deploy Handset ServerB. Create Service AccountC. SSL Certificate InstallationD. Install System Platform

Correct Answer: BDSection: (none)Explanation


QUESTION 61During the installation of the Avaya one-X® CES solution template, you have entered the following networksetting information:One-X® CES IP: 192.168.22.10One-X® CES FQDN: onexcess.mycompany.comLDAP login and password: onexadmin/Texro$3onThe template installation is struck at the last stage for a long period of time. Which Network Setting valueneeds to be addresses?

A. The password cannot have the $ as a special characterB. The FQDN has too many fields designatedC. The login needs a capital letterD. The Avaya one-X® CES IP address must end with a.122



QUESTION 62During the installation of platform for Avaya one-X® CES, you determined determine that you have thepasswords of root, admin, and cust. What is the fourth password needed to complete the configuration?


A. Avaya one-X CESB. PresenceC. LDAPD. Avaya one-X Communicator



QUESTION 63Which two components that integrate to Avaya one-X® CES require special licensing? (Choose two)

A. System ManagerB. Modular MessagingC. Session ManagerD. Communication Manager

Correct Answer: BDSection: (none)Explanation


QUESTION 64You are at a customer site and learn that they want Presence Services. Which Avaya products must beinstalled for Presence Service to work?

A. System Manager and Communication ManagerB. Session Manager and LDAPC. Session Manager and Communication Manager

D. System Manager and Session Manager



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