Avenuestory.com

“There’s only ONE place to stay in Paris – an

amazing AvenueStory apartment. Their beautifully

curated collection of apartments in Paris and in

London let you live like the ultimate stylish local

and be more pampered than in any five-star hotel.” Victoria White, Editor, Company Magazine UK

Our commitmentAt AvenueStory we know that a stay in a foreign city can be daunting, even for the most sophisticated traveller. That’s why we’ve brought the most important services offered by the best hotels in the world to our apartments. Here’s what’s included:

Personal check in / check out

On arrival your client will be met by someone from the AvenueStory Welcome Team who will provide a guided tour of the apartment, introduce them to the area and answer any questions the guest may have.

24 hour assistance

Each apartment is provided with an AvenueStory mobile phone which gives your client 24 hour support, concierge service and the ability to make local calls at no extra charge.

5-star Linen & Toiletries

All of our apartments are provided with the finest 5-star Egyptian cotton linen, towels and bathroom toiletries. All apartments are cleaned before arrival by the AvenueStory cleaning team to the highest standards.

Travel Concierge

We want your clients to make the most of their time with us and so whether it’s having a guided tour of the city, restaurant bookings, last minute event attendance or entrance to museums and attractions, the AvenueStory concierge team is here to help.

Airport Transfers

Private airport transfers are included free of charge with every booking made with a travel agent referral.

Welcome Basket

As a thank you for choosing AvenueStory, your client is greeted with welcome basket equipped with specially selected wine and local produce.

Free WiFi

AvenueStory’s journey began through the vision of its founder Irina

Raileanu. With a passion for travel but not for the high price tags

and lack of space associated with luxury hotel rooms, Irina found

that the need for an alternative was clear. Apartment rental has

been around for many years but with lack of regulation, the service

you receive in one apartment could differ completely from that of

another. AvenueStory has changed this. Each apartment within our

collection is selected only once it has passed our strict criteria and

it’s owners fully understand the expectations of an apartment within

the AvenueStory brand. Combined with our additional services

of personal check in/out, concierge, 24-hour telephone support,

5-star linen and toiletries, airport transfers plus many more,

AvenueStory guarantees your clients the same level of commitment

and confidence no matter which apartment they choose.

Our Story

What we need from you

➊ Intended dates of travel

➋ Preferred location in the city

➌ Number of guests

➍ Budget range

➎ Any specific requirements e.g. view of the Eiffel Tower

Commissions

We are delighted to offer commission on every confirmed reservation

referred by our travel partners.

Refer six clients and earn 10% commission on each booking.

Any confirmed referrals after this will receive 15% commission.

All commissions are paid two weeks before your client’s arrival.

Every agent we work with will be assigned an AvenueStory

representative that will be your main point of contact for the entire

customer journey. Their duty will be to work with you to offer

recommendations and answer any questions your clients may

have. Once we receive your client requirements, your AvenueStory

representative will use our travel agent software to provide you

recommendations in a clean, efficient format in the form of a white

label brochure. Once booking is confirmed, we are happy to work

with your client directly, providing a fully engaged service throughout.

Let’s work together

“It was much nicer to stay here than at a hotel.

We were much more relaxed and able to make

ourselves at home.” Joanna Novelli, USA, AvenueStory Guest

“Thank you so much for everything! The apartment

was great, our daughters loved their own bedroom

and ours was peaceful and secluded. The kitchen

was perfect and all facilities were very welcomed.

The area was lovely too, overall a truly Parisian

experience we will never forget.” Lisa Richards, USA, AvenueStory Guest

What else should you know?How to book

We accept reservations by email or over the phone.

To make sure we can provide the customer service

expected from booking with AvenueStory, we usually

require a phone call with you or your client to confirm

we have all the correct information and answer any

necessary questions.

Reservations contactBased in USA and Canada: +1 (347) 284 6083

Rest of the world: +44 (0) 20 8 12 76 549

By email: bookings@avenuestory.com

PaymentsWe accept payments by credit card or bank transfer. Credit card processing charges apply.

Guest informationWe require the guest’s full name and contact details, size of the group and their corresponding ages.

Cancellation PolicyWe do provide cancellation insurance that many guests find useful. Our full terms and conditions can be found at avenuestory.com/cancellation-policy

Security DepositThis will be confirmed to you alongside your client’s rental contract and will be processed on the day of arrival or just before through a credit card authorisation.

www.avenuestory.com

90 Long Acre, Covent Garden, London WC2E 9RZ

27 Avenue de l’Opera, Paris 75001

bookings@avenuestory.com +44 (0) 20 8 12 76 549

AvenueStory