Aviatrix(Cloud(VPN(User(Guide:(Installation(

and(usage(instructions(for(remote(users(

(For(Windows,(MAC,(Chromebook,(Linux(and(Android(clients)(

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Version(09+23+2015(Copyright(©(2014,(2015(Aviatrix(Systems,(Inc.(All(rights(reserved.!

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Windows(Users((

1.! Download!the!OpenVPN!installer!by!clicking!on!the!links!below!!!For!32>bit,!!

http://build.openvpn.net/downloads/releases/latest/openvpn>install>latest>stable>i686.exe!

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For!64>bit,!

http://swupdate.openvpn.org/community/releases/openvpn>install>2.3.8>I001>x86_64.exe!

If!you!are!not!sure!whether!your!machine!is!32!bit!or!64!bit,!please!click!on!the!first!link!(32>bit).!!

!

If!the!above!download!link!fails,!download!OpenVPN!client!from!the!link!below:!

http://openvpn.net/index.php/open>source/downloads.html!

After!downloading!the!self>installing!exe!file,!double>click!on!the!file!and!follow!the!instructions!to!complete!the!installation.!Upon!successfully!completing!the!installation,!OpenVPN!is!ready!for!use!and!will!associate!itself!with!files!having!the!.ovpn!extension!

!2.! Use!the!OpenVPN!GUI!by!following!the!steps!below.!!

!•! Copy!the!.ovpn!configuration!files!to!the!directory!“Program!Files\OpenVPN\config”.!!

•! Open!the!GUI!by!going!to!going!to!“Start!Menu!>>!OpenVPN!>>!OpenVPN!GUI”.!!!

•! Right!click!on!OpenVPN!GUI!•! Click!Run!as!administrator!

!•! OpenVPN!will!appear!as!an!icon!on!the!taskbar!

!

!!

•! Right!click!on!the!OpenVPN!GUI!icon!,!select!the!configuration!and!click!on!“connect”!

•! Enter!your!Username!and!Password.!If!you!don’t!have!it,!please!consult!your!network!administrator.!!

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•! After!establishing!the!connection,!OpenVPN!GUI!icon!will!turn!green!as!shown!below.!!

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•! To!disconnect,!right>click!on!OpenVPN!GUI!and!click!on!disconnect!

Mac(Users((

1.! Download!Tunnelblick!from!!https://tunnelblick.net/!!

2.! Install!the!software.!3.! Copy!the!.ovpn!file!that!you!received!to!your!MAC.!4.! !Double!click!on!the!.ovpn!file!to!start!Tunnelblick!and!load!the!configuration!file.!(If!you!already!

have!Tunnelblick!running,!first!quit!Tunnelblick!first,!then!double!click!on!the!.ovpn!file)!5.! To!connect,!click!on!Tunnelblick!icon!on!the!taskbar!and!select!the!connection.!

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6.! Enter!your!username!and!password.!If!you!do!not!have!them,!please!consult!your!network!administrator.!!

7.! To!disconnect,!click!on!Tunnelblick!icon!on!the!taskbar!and!select!“disconnect”!!

8.! By!default!when!MAC!goes!to!sleep,!Tunnelblick!disconnects.!To!prevent!this!from!happening,!go!to!System!Preference,!click!Energy!Saver,!click!Power!Adapter,!check!“Prevent!computer!from!sleeping!automatically!when!the!display!is!off”,!as!below.!!

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Chromebook(Users(

1.! Save!the!attached!.onc!file!in!email.!2.! Navigate!to!chrome://net+internals/#chromeos!on!your!Chromebook.!Click!on!‘Choose!File’!and!

find!the!onc!file!from!step!1!

!3.! If!the!import!was!successful,!you!should!see!“VPN!disconnected”!added!to!your!list!of!network!

options.!

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4.! Click!on!“VPN!disconnected”!and!click!again!on!“VPN!Conn”!to!bring!up!VPN!login!screen.!

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5.! Enter!your!user!name!and!password!and!click!“Connect”.!Note!when!LDAP!or!secondary!authentication!is!not!configured,!you!can!enter!any!user!name!and!password.!

6.! If!the!connection!is!successful,!the!blinking!bars!will!become!solid!under!connection.!Clicking!on!the!network!options!will!display!the!connection!status.!!

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7.! When!Chromebook!goes!to!sleep,!VPN!client!disconnects.!To!prevent!that!from!happening,!download!a!free!APP!Keep!Awake!from!Google!web!store,!!

https://chrome.google.com/webstore/detail/keep>awake/bijihlabcfdnabacffofojgmehjdielb?hl=en!Set!the!Keep!Awake!setting!to!“sunset”!mode!will!prevent!Chromebook!from!disconnect!when!screen!goes!dark.!

8.! Troubleshooting!Chromebook!Connectivity!Issue.!!If!Chromebook!has!difficulty!connecting,!uncheck!Save!identity!and!password!and!check!again!Save!identity!and!password,!and!then!retype!password,!as!shown!below.!This!should!clear!password!cache!stored!on!the!Chromebook.!

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Linux(Ubuntu(User(

1.! Install!OpenVPN!command:!sudo apt-get update sudo apt-get install openvpn

2.! Download!.ovpn!file!from!the!email!received!and!saved!to!any!accessible!directory.!For!example,!your!home!directory!and!name!it!legacy_1.ovpn!

3.! Run!openvpn!sudo openvpn –-config ~/legacy_1.ovpn

Note:!

•! To!run!openvpn!in!daemon!mode,!issue!the!following!command!sudo openvpn –-config ~/legacy_1.ovpn daemon

Android(Mobile(Device(

1.! Download!and!install!“OpenVPN!Connect”!App!from!Google!Play!at!the!following!linke:!https://play.google.com/store/apps/details?id=net.openvpn.openvpn&hl=en!

2.! Save!the!.ovpn!file!from!email!attachment.!3.! Launch!OpenVPN!Connect!App!

!4.! Select!Import!and!import!the!save!.ovpn!file!

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5.! Enter!username!and!password!when!prompted.!!

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6.! Select!“I!trust!this!application”!and!click!OK!

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7.! OpeVPN!displays!its!connection!state!after!connection!is!established.!

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UsernameHpassword(authentication(

CloudN!VPC!supports!a!variety!of!authentication!methods!to!verify!VPN!user!credentials.!Here’s!a!brief!overview!of!how!to!enter!user!credentials!for!different!authentication!methods!

LDAP:!Enter!username!and!password!stored!on!LDAP!server!

Google72+step7verification:!Use!your!email!address!as!the!username.!Password!should!be!appended!with!the!6>digit!code!generated!by!Google!authenticator!app!on!your!phone.!e.g.,!If!your!email!is!"joe@examplecompany.com",!the!following!username!password!combination!of!"joe@examplecompany.com"!and!"password123456"!should!be!used!where!"password"!is!your!account!password!and!"123456"!is!the!6!digit>code.!!!

Duo7Security7Two+Factor7Authentication:7Enter!any!text!for!username!as!it!is!ignored.!Enter!“push”!for!password!(without!quotes).!!User!will!receive!an!authentication!request!on!their!registered!mobile!device.!Approve!the!request!to!login!to!VPN.!

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