AWARDING ORGANISATIONSALARY SURVEY 2017
in partnership with the Federation of Awarding Bodies
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 2
Contents
Introduction 3WhatrsquosHappeningtoAOSalaries 4SalarybyGender 5TeamSize 6ResponsibleOfficer 6EnteringAwardingOrganisationsampDepartments 7TrainingampDevelopment 8Incentives 9-10JobSearch 11AverageSalaryDataTables 12-13Methodology 14OurDivisions 14Contact 15
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 3
IntroductionWelcometooursecondannualAwardingOrganisation(AO)salaryrewardsandretentionsurveyforAOprofessionalsTPPRecruitmenthavecompiledthisreportinpartnershipwiththeFederationofAwardingBodies(FAB)Wehavesurveyedournetworksanduseddatarecordedoverthelastyear
ThisreportaimstobenchmarksalariesacrossthesectorThisallowsemployeestocomparetheirsalaryagainsttheaverageandgivesemployersastandardwhenbudgetingfornewroles
IfyouareinterestedineventsrelatingtotheAOsectorvisittheseminarandeventspageonourwebsite
-JayneMorrisCEO
TPPRecruitmentisaUKwiderecruitmentconsultancyspecialisinginstaffingthenotforprofitpublicandprivatehealthandsocialcaresectors
Wearededicatedtosupportingorganisationssuchascharitiesprofessionalmembershipbodiesandculturalinstitutionsaswellaseducationhealthandsocialcareproviders
TheTPPEducationampTrainingteamspecialiseinrecruitingforAwardingOrganisationsandProfessionalBodiesatalllevelsfromAdministratortoDirectorWeadviseonandmanagetherecruitmentofstaffinareassuchasqualificationassessmentandproductdevelopmentqualityassuranceexaminationsE-learningandE-assessmentapprenticeshipsandEPAsaswellasspecialistprojects
AtTPPwestronglybelievethatthebestrecruitersarethosewhogenuinelycareaboutwhattheydoWeuseourexperiencespecialistknowledgeofourmarketsandcompanyprinciplestoprovideanexceptionalservicetobothemployersandjobseekers
Our50+strongteamarededicatedtosupportingpublicsectorsandnotforprofitorganisationsofallshapesandsizesacrossthefollowingsectorsandfunctions
CharitiesEducationHealthampSocialCareAwardingBodiesProfessionalMembershipCulturalInstitutions
About Us
FABisthetradeassociationforawardingbodiesintheUKTheyliaisewithkeystakeholdersincludinggovernmentdepartmentsregulatorsandfundingagenciestorepresenttheinterestsofover150membersTheyprovideinformationadviceandguidancetotheirmemberstosupporttheminprovidinghighqualityandvaluedqualifications
About FAB
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 4
Whatrsquos Happening to Awarding Organisation SalariesOveralltheaveragesalaryhasincreasedslightlyon2016Thechartcomparisonbelowshowstheaveragesalarybyjobleveloverthepastyear
Average Salary by Job Level
This yearrsquos survey titles have been condensed for comparison purposes
Professionals at the Head of Director level have seen
the largest rise
Thisreportwillexplore2017responsessomeofwhicharesummarisedbelow
Females are paid 4 less than men
Salaries in regional areas are on the increase matching or
surpassing those in London
On average there is a 66 pay gap between the highest and
lowest paid roles
Professionals at the Head of Director level have seen the
largest salary increase
Entry level Administrator roles have had the lowest salary
increase if any at all
62 of AO professionals would like more training
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 5
Salary by Gender
OnaveragefemalesarestillearninglessthanmenintheAOsector
Thereisa4paygapbetweenmalesandfemalesasillustratedtotheright
Salary by Gender and Job Seniority
TheaveragesforAdministratorlevelrolesandHeadofDirectorrolesbetweenmaleandfemalehasremainedthesamesince2016Thepaygapbetweenmaleandfemaleformanagerialroleshasdecreasedsince2016FemalesearnmorethanmaleswithrolesthatholdOverallResponsibility
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 6
Team Size
TheroleofResponsibleOfficeristoensurealevelofqualityismaintainedthroughregulatoryandstatutoryauditsThisroleoftenincludesamonetaryincentiveeitherthroughamarginallyhighersalaryorasupplementarypayment
ThetwographsbelowillustratetheroleofResponsibleOfficerbyjobfunctionandbyjoblevel
Responsible Officer
Weaskedrespondentshowmanymembersofstaffareintheirteam
The majority of AO professionals (73)
are in small teams of less than 10 people
44
36
20
QualificationsProductDevelopmentAssessmentDevelopment
QualityAssurance
SeniorManagementTeamorDirector
15
3331
21
Coordinator
Manager(LineManagementresponsibility)
HeadofDirector(reportingintoCEOMD)
OverallResponsibilityofAOfunction(reportingintoBoard)
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 7
Entering Awarding Organisations
WeaskedrespondentshowtheyenteredtheirfirstAOroleResultswerevariedwiththemostcommonbeingskillstransferfromanothereducationroleorcompanyGraduateorApprenticeshipprogrammeistheleastpopularjustbehindinternaltransferpromotion
How did you enter your first AO role
What area do you work in
ThemostcommonareadepartmentthatourrespondentsworkedwithinwasQualificationsProductandAssessmentDevelopmentFollowedbyQualityAssuranceProfessionalsthatchosetheoptionldquootherrdquoworkedinareassuchasoperationsfinanceITandmarketing
OurEducationTeamhascommentedldquoThere has been an increase in qualifications and assessment development roles as restructures have happened in order to focus on the rise in the apprenticeship marketrdquo
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 8
Training amp Development Training days per year
Desired areas of training
ThemostpopularareasthatAOprofessionalswouldliketraininginarelistedtotheleftThereisnodefinitivemostpopularareaastheyallreceivedequalpopularity
WeaskedhowmanytrainingdaysarereceivedayearTheaverageresponsewastwobutaverylargenumberofrespondentsreceiveoverfivetrainingdaysannually62ofrespondentssaidtheywouldlikemoretrainingwhilsttheotherswerehappywiththeamounttheycurrentlyreceive
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 9
Incentives - Most Desired vs Received
WeaskedwhichbenefitsprofessionalswouldliketoreceivefromtheiremployersandwhattheycurrentlyreceiveThetopthreewereequallypopularwithaslightchangefrom2016
Flexiblehourswasthebenefitvaluedthemostand55ofrespondentsworkflexiblyBelowdemonstratesthedifferenttypesofflexiblehoursgranted
Flexible hours
1) Flexible working hours55 receive 37 want
2) Bonus scheme39 receive 37 want
3) Private healthcare38 receive 34 want
4) Training days Courses52 receive 27 want
5) Gym membership8 receive 26 want
6) Travel subsidies14 receive 23 want
On average AO employees receive 26 days
annual leave
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 10
Bonusschemeswerealsoamongstthemostvaluedbenefitsyet41donrsquotreceiveanyformofbonus
Withinthe59thatdoreceiveabonustheyaremostcommonlyannualeitherdiscretionary(37)ortargetbased(19)
Bonus Schemes
Outofthe59ofAOprofessionalsthatdoreceivebonusesnotforprofitorganisationsarethebiggestcontributorsat72
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 2
Contents
Introduction 3WhatrsquosHappeningtoAOSalaries 4SalarybyGender 5TeamSize 6ResponsibleOfficer 6EnteringAwardingOrganisationsampDepartments 7TrainingampDevelopment 8Incentives 9-10JobSearch 11AverageSalaryDataTables 12-13Methodology 14OurDivisions 14Contact 15
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 3
IntroductionWelcometooursecondannualAwardingOrganisation(AO)salaryrewardsandretentionsurveyforAOprofessionalsTPPRecruitmenthavecompiledthisreportinpartnershipwiththeFederationofAwardingBodies(FAB)Wehavesurveyedournetworksanduseddatarecordedoverthelastyear
ThisreportaimstobenchmarksalariesacrossthesectorThisallowsemployeestocomparetheirsalaryagainsttheaverageandgivesemployersastandardwhenbudgetingfornewroles
IfyouareinterestedineventsrelatingtotheAOsectorvisittheseminarandeventspageonourwebsite
-JayneMorrisCEO
TPPRecruitmentisaUKwiderecruitmentconsultancyspecialisinginstaffingthenotforprofitpublicandprivatehealthandsocialcaresectors
Wearededicatedtosupportingorganisationssuchascharitiesprofessionalmembershipbodiesandculturalinstitutionsaswellaseducationhealthandsocialcareproviders
TheTPPEducationampTrainingteamspecialiseinrecruitingforAwardingOrganisationsandProfessionalBodiesatalllevelsfromAdministratortoDirectorWeadviseonandmanagetherecruitmentofstaffinareassuchasqualificationassessmentandproductdevelopmentqualityassuranceexaminationsE-learningandE-assessmentapprenticeshipsandEPAsaswellasspecialistprojects
AtTPPwestronglybelievethatthebestrecruitersarethosewhogenuinelycareaboutwhattheydoWeuseourexperiencespecialistknowledgeofourmarketsandcompanyprinciplestoprovideanexceptionalservicetobothemployersandjobseekers
Our50+strongteamarededicatedtosupportingpublicsectorsandnotforprofitorganisationsofallshapesandsizesacrossthefollowingsectorsandfunctions
CharitiesEducationHealthampSocialCareAwardingBodiesProfessionalMembershipCulturalInstitutions
About Us
FABisthetradeassociationforawardingbodiesintheUKTheyliaisewithkeystakeholdersincludinggovernmentdepartmentsregulatorsandfundingagenciestorepresenttheinterestsofover150membersTheyprovideinformationadviceandguidancetotheirmemberstosupporttheminprovidinghighqualityandvaluedqualifications
About FAB
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 4
Whatrsquos Happening to Awarding Organisation SalariesOveralltheaveragesalaryhasincreasedslightlyon2016Thechartcomparisonbelowshowstheaveragesalarybyjobleveloverthepastyear
Average Salary by Job Level
This yearrsquos survey titles have been condensed for comparison purposes
Professionals at the Head of Director level have seen
the largest rise
Thisreportwillexplore2017responsessomeofwhicharesummarisedbelow
Females are paid 4 less than men
Salaries in regional areas are on the increase matching or
surpassing those in London
On average there is a 66 pay gap between the highest and
lowest paid roles
Professionals at the Head of Director level have seen the
largest salary increase
Entry level Administrator roles have had the lowest salary
increase if any at all
62 of AO professionals would like more training
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 5
Salary by Gender
OnaveragefemalesarestillearninglessthanmenintheAOsector
Thereisa4paygapbetweenmalesandfemalesasillustratedtotheright
Salary by Gender and Job Seniority
TheaveragesforAdministratorlevelrolesandHeadofDirectorrolesbetweenmaleandfemalehasremainedthesamesince2016Thepaygapbetweenmaleandfemaleformanagerialroleshasdecreasedsince2016FemalesearnmorethanmaleswithrolesthatholdOverallResponsibility
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 6
Team Size
TheroleofResponsibleOfficeristoensurealevelofqualityismaintainedthroughregulatoryandstatutoryauditsThisroleoftenincludesamonetaryincentiveeitherthroughamarginallyhighersalaryorasupplementarypayment
ThetwographsbelowillustratetheroleofResponsibleOfficerbyjobfunctionandbyjoblevel
Responsible Officer
Weaskedrespondentshowmanymembersofstaffareintheirteam
The majority of AO professionals (73)
are in small teams of less than 10 people
44
36
20
QualificationsProductDevelopmentAssessmentDevelopment
QualityAssurance
SeniorManagementTeamorDirector
15
3331
21
Coordinator
Manager(LineManagementresponsibility)
HeadofDirector(reportingintoCEOMD)
OverallResponsibilityofAOfunction(reportingintoBoard)
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 7
Entering Awarding Organisations
WeaskedrespondentshowtheyenteredtheirfirstAOroleResultswerevariedwiththemostcommonbeingskillstransferfromanothereducationroleorcompanyGraduateorApprenticeshipprogrammeistheleastpopularjustbehindinternaltransferpromotion
How did you enter your first AO role
What area do you work in
ThemostcommonareadepartmentthatourrespondentsworkedwithinwasQualificationsProductandAssessmentDevelopmentFollowedbyQualityAssuranceProfessionalsthatchosetheoptionldquootherrdquoworkedinareassuchasoperationsfinanceITandmarketing
OurEducationTeamhascommentedldquoThere has been an increase in qualifications and assessment development roles as restructures have happened in order to focus on the rise in the apprenticeship marketrdquo
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 8
Training amp Development Training days per year
Desired areas of training
ThemostpopularareasthatAOprofessionalswouldliketraininginarelistedtotheleftThereisnodefinitivemostpopularareaastheyallreceivedequalpopularity
WeaskedhowmanytrainingdaysarereceivedayearTheaverageresponsewastwobutaverylargenumberofrespondentsreceiveoverfivetrainingdaysannually62ofrespondentssaidtheywouldlikemoretrainingwhilsttheotherswerehappywiththeamounttheycurrentlyreceive
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 9
Incentives - Most Desired vs Received
WeaskedwhichbenefitsprofessionalswouldliketoreceivefromtheiremployersandwhattheycurrentlyreceiveThetopthreewereequallypopularwithaslightchangefrom2016
Flexiblehourswasthebenefitvaluedthemostand55ofrespondentsworkflexiblyBelowdemonstratesthedifferenttypesofflexiblehoursgranted
Flexible hours
1) Flexible working hours55 receive 37 want
2) Bonus scheme39 receive 37 want
3) Private healthcare38 receive 34 want
4) Training days Courses52 receive 27 want
5) Gym membership8 receive 26 want
6) Travel subsidies14 receive 23 want
On average AO employees receive 26 days
annual leave
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 10
Bonusschemeswerealsoamongstthemostvaluedbenefitsyet41donrsquotreceiveanyformofbonus
Withinthe59thatdoreceiveabonustheyaremostcommonlyannualeitherdiscretionary(37)ortargetbased(19)
Bonus Schemes
Outofthe59ofAOprofessionalsthatdoreceivebonusesnotforprofitorganisationsarethebiggestcontributorsat72
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 3
IntroductionWelcometooursecondannualAwardingOrganisation(AO)salaryrewardsandretentionsurveyforAOprofessionalsTPPRecruitmenthavecompiledthisreportinpartnershipwiththeFederationofAwardingBodies(FAB)Wehavesurveyedournetworksanduseddatarecordedoverthelastyear
ThisreportaimstobenchmarksalariesacrossthesectorThisallowsemployeestocomparetheirsalaryagainsttheaverageandgivesemployersastandardwhenbudgetingfornewroles
IfyouareinterestedineventsrelatingtotheAOsectorvisittheseminarandeventspageonourwebsite
-JayneMorrisCEO
TPPRecruitmentisaUKwiderecruitmentconsultancyspecialisinginstaffingthenotforprofitpublicandprivatehealthandsocialcaresectors
Wearededicatedtosupportingorganisationssuchascharitiesprofessionalmembershipbodiesandculturalinstitutionsaswellaseducationhealthandsocialcareproviders
TheTPPEducationampTrainingteamspecialiseinrecruitingforAwardingOrganisationsandProfessionalBodiesatalllevelsfromAdministratortoDirectorWeadviseonandmanagetherecruitmentofstaffinareassuchasqualificationassessmentandproductdevelopmentqualityassuranceexaminationsE-learningandE-assessmentapprenticeshipsandEPAsaswellasspecialistprojects
AtTPPwestronglybelievethatthebestrecruitersarethosewhogenuinelycareaboutwhattheydoWeuseourexperiencespecialistknowledgeofourmarketsandcompanyprinciplestoprovideanexceptionalservicetobothemployersandjobseekers
Our50+strongteamarededicatedtosupportingpublicsectorsandnotforprofitorganisationsofallshapesandsizesacrossthefollowingsectorsandfunctions
CharitiesEducationHealthampSocialCareAwardingBodiesProfessionalMembershipCulturalInstitutions
About Us
FABisthetradeassociationforawardingbodiesintheUKTheyliaisewithkeystakeholdersincludinggovernmentdepartmentsregulatorsandfundingagenciestorepresenttheinterestsofover150membersTheyprovideinformationadviceandguidancetotheirmemberstosupporttheminprovidinghighqualityandvaluedqualifications
About FAB
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 4
Whatrsquos Happening to Awarding Organisation SalariesOveralltheaveragesalaryhasincreasedslightlyon2016Thechartcomparisonbelowshowstheaveragesalarybyjobleveloverthepastyear
Average Salary by Job Level
This yearrsquos survey titles have been condensed for comparison purposes
Professionals at the Head of Director level have seen
the largest rise
Thisreportwillexplore2017responsessomeofwhicharesummarisedbelow
Females are paid 4 less than men
Salaries in regional areas are on the increase matching or
surpassing those in London
On average there is a 66 pay gap between the highest and
lowest paid roles
Professionals at the Head of Director level have seen the
largest salary increase
Entry level Administrator roles have had the lowest salary
increase if any at all
62 of AO professionals would like more training
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 5
Salary by Gender
OnaveragefemalesarestillearninglessthanmenintheAOsector
Thereisa4paygapbetweenmalesandfemalesasillustratedtotheright
Salary by Gender and Job Seniority
TheaveragesforAdministratorlevelrolesandHeadofDirectorrolesbetweenmaleandfemalehasremainedthesamesince2016Thepaygapbetweenmaleandfemaleformanagerialroleshasdecreasedsince2016FemalesearnmorethanmaleswithrolesthatholdOverallResponsibility
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 6
Team Size
TheroleofResponsibleOfficeristoensurealevelofqualityismaintainedthroughregulatoryandstatutoryauditsThisroleoftenincludesamonetaryincentiveeitherthroughamarginallyhighersalaryorasupplementarypayment
ThetwographsbelowillustratetheroleofResponsibleOfficerbyjobfunctionandbyjoblevel
Responsible Officer
Weaskedrespondentshowmanymembersofstaffareintheirteam
The majority of AO professionals (73)
are in small teams of less than 10 people
44
36
20
QualificationsProductDevelopmentAssessmentDevelopment
QualityAssurance
SeniorManagementTeamorDirector
15
3331
21
Coordinator
Manager(LineManagementresponsibility)
HeadofDirector(reportingintoCEOMD)
OverallResponsibilityofAOfunction(reportingintoBoard)
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 7
Entering Awarding Organisations
WeaskedrespondentshowtheyenteredtheirfirstAOroleResultswerevariedwiththemostcommonbeingskillstransferfromanothereducationroleorcompanyGraduateorApprenticeshipprogrammeistheleastpopularjustbehindinternaltransferpromotion
How did you enter your first AO role
What area do you work in
ThemostcommonareadepartmentthatourrespondentsworkedwithinwasQualificationsProductandAssessmentDevelopmentFollowedbyQualityAssuranceProfessionalsthatchosetheoptionldquootherrdquoworkedinareassuchasoperationsfinanceITandmarketing
OurEducationTeamhascommentedldquoThere has been an increase in qualifications and assessment development roles as restructures have happened in order to focus on the rise in the apprenticeship marketrdquo
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 8
Training amp Development Training days per year
Desired areas of training
ThemostpopularareasthatAOprofessionalswouldliketraininginarelistedtotheleftThereisnodefinitivemostpopularareaastheyallreceivedequalpopularity
WeaskedhowmanytrainingdaysarereceivedayearTheaverageresponsewastwobutaverylargenumberofrespondentsreceiveoverfivetrainingdaysannually62ofrespondentssaidtheywouldlikemoretrainingwhilsttheotherswerehappywiththeamounttheycurrentlyreceive
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 9
Incentives - Most Desired vs Received
WeaskedwhichbenefitsprofessionalswouldliketoreceivefromtheiremployersandwhattheycurrentlyreceiveThetopthreewereequallypopularwithaslightchangefrom2016
Flexiblehourswasthebenefitvaluedthemostand55ofrespondentsworkflexiblyBelowdemonstratesthedifferenttypesofflexiblehoursgranted
Flexible hours
1) Flexible working hours55 receive 37 want
2) Bonus scheme39 receive 37 want
3) Private healthcare38 receive 34 want
4) Training days Courses52 receive 27 want
5) Gym membership8 receive 26 want
6) Travel subsidies14 receive 23 want
On average AO employees receive 26 days
annual leave
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 10
Bonusschemeswerealsoamongstthemostvaluedbenefitsyet41donrsquotreceiveanyformofbonus
Withinthe59thatdoreceiveabonustheyaremostcommonlyannualeitherdiscretionary(37)ortargetbased(19)
Bonus Schemes
Outofthe59ofAOprofessionalsthatdoreceivebonusesnotforprofitorganisationsarethebiggestcontributorsat72
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 4
Whatrsquos Happening to Awarding Organisation SalariesOveralltheaveragesalaryhasincreasedslightlyon2016Thechartcomparisonbelowshowstheaveragesalarybyjobleveloverthepastyear
Average Salary by Job Level
This yearrsquos survey titles have been condensed for comparison purposes
Professionals at the Head of Director level have seen
the largest rise
Thisreportwillexplore2017responsessomeofwhicharesummarisedbelow
Females are paid 4 less than men
Salaries in regional areas are on the increase matching or
surpassing those in London
On average there is a 66 pay gap between the highest and
lowest paid roles
Professionals at the Head of Director level have seen the
largest salary increase
Entry level Administrator roles have had the lowest salary
increase if any at all
62 of AO professionals would like more training
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 5
Salary by Gender
OnaveragefemalesarestillearninglessthanmenintheAOsector
Thereisa4paygapbetweenmalesandfemalesasillustratedtotheright
Salary by Gender and Job Seniority
TheaveragesforAdministratorlevelrolesandHeadofDirectorrolesbetweenmaleandfemalehasremainedthesamesince2016Thepaygapbetweenmaleandfemaleformanagerialroleshasdecreasedsince2016FemalesearnmorethanmaleswithrolesthatholdOverallResponsibility
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 6
Team Size
TheroleofResponsibleOfficeristoensurealevelofqualityismaintainedthroughregulatoryandstatutoryauditsThisroleoftenincludesamonetaryincentiveeitherthroughamarginallyhighersalaryorasupplementarypayment
ThetwographsbelowillustratetheroleofResponsibleOfficerbyjobfunctionandbyjoblevel
Responsible Officer
Weaskedrespondentshowmanymembersofstaffareintheirteam
The majority of AO professionals (73)
are in small teams of less than 10 people
44
36
20
QualificationsProductDevelopmentAssessmentDevelopment
QualityAssurance
SeniorManagementTeamorDirector
15
3331
21
Coordinator
Manager(LineManagementresponsibility)
HeadofDirector(reportingintoCEOMD)
OverallResponsibilityofAOfunction(reportingintoBoard)
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 7
Entering Awarding Organisations
WeaskedrespondentshowtheyenteredtheirfirstAOroleResultswerevariedwiththemostcommonbeingskillstransferfromanothereducationroleorcompanyGraduateorApprenticeshipprogrammeistheleastpopularjustbehindinternaltransferpromotion
How did you enter your first AO role
What area do you work in
ThemostcommonareadepartmentthatourrespondentsworkedwithinwasQualificationsProductandAssessmentDevelopmentFollowedbyQualityAssuranceProfessionalsthatchosetheoptionldquootherrdquoworkedinareassuchasoperationsfinanceITandmarketing
OurEducationTeamhascommentedldquoThere has been an increase in qualifications and assessment development roles as restructures have happened in order to focus on the rise in the apprenticeship marketrdquo
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 8
Training amp Development Training days per year
Desired areas of training
ThemostpopularareasthatAOprofessionalswouldliketraininginarelistedtotheleftThereisnodefinitivemostpopularareaastheyallreceivedequalpopularity
WeaskedhowmanytrainingdaysarereceivedayearTheaverageresponsewastwobutaverylargenumberofrespondentsreceiveoverfivetrainingdaysannually62ofrespondentssaidtheywouldlikemoretrainingwhilsttheotherswerehappywiththeamounttheycurrentlyreceive
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 9
Incentives - Most Desired vs Received
WeaskedwhichbenefitsprofessionalswouldliketoreceivefromtheiremployersandwhattheycurrentlyreceiveThetopthreewereequallypopularwithaslightchangefrom2016
Flexiblehourswasthebenefitvaluedthemostand55ofrespondentsworkflexiblyBelowdemonstratesthedifferenttypesofflexiblehoursgranted
Flexible hours
1) Flexible working hours55 receive 37 want
2) Bonus scheme39 receive 37 want
3) Private healthcare38 receive 34 want
4) Training days Courses52 receive 27 want
5) Gym membership8 receive 26 want
6) Travel subsidies14 receive 23 want
On average AO employees receive 26 days
annual leave
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 10
Bonusschemeswerealsoamongstthemostvaluedbenefitsyet41donrsquotreceiveanyformofbonus
Withinthe59thatdoreceiveabonustheyaremostcommonlyannualeitherdiscretionary(37)ortargetbased(19)
Bonus Schemes
Outofthe59ofAOprofessionalsthatdoreceivebonusesnotforprofitorganisationsarethebiggestcontributorsat72
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 5
Salary by Gender
OnaveragefemalesarestillearninglessthanmenintheAOsector
Thereisa4paygapbetweenmalesandfemalesasillustratedtotheright
Salary by Gender and Job Seniority
TheaveragesforAdministratorlevelrolesandHeadofDirectorrolesbetweenmaleandfemalehasremainedthesamesince2016Thepaygapbetweenmaleandfemaleformanagerialroleshasdecreasedsince2016FemalesearnmorethanmaleswithrolesthatholdOverallResponsibility
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 6
Team Size
TheroleofResponsibleOfficeristoensurealevelofqualityismaintainedthroughregulatoryandstatutoryauditsThisroleoftenincludesamonetaryincentiveeitherthroughamarginallyhighersalaryorasupplementarypayment
ThetwographsbelowillustratetheroleofResponsibleOfficerbyjobfunctionandbyjoblevel
Responsible Officer
Weaskedrespondentshowmanymembersofstaffareintheirteam
The majority of AO professionals (73)
are in small teams of less than 10 people
44
36
20
QualificationsProductDevelopmentAssessmentDevelopment
QualityAssurance
SeniorManagementTeamorDirector
15
3331
21
Coordinator
Manager(LineManagementresponsibility)
HeadofDirector(reportingintoCEOMD)
OverallResponsibilityofAOfunction(reportingintoBoard)
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 7
Entering Awarding Organisations
WeaskedrespondentshowtheyenteredtheirfirstAOroleResultswerevariedwiththemostcommonbeingskillstransferfromanothereducationroleorcompanyGraduateorApprenticeshipprogrammeistheleastpopularjustbehindinternaltransferpromotion
How did you enter your first AO role
What area do you work in
ThemostcommonareadepartmentthatourrespondentsworkedwithinwasQualificationsProductandAssessmentDevelopmentFollowedbyQualityAssuranceProfessionalsthatchosetheoptionldquootherrdquoworkedinareassuchasoperationsfinanceITandmarketing
OurEducationTeamhascommentedldquoThere has been an increase in qualifications and assessment development roles as restructures have happened in order to focus on the rise in the apprenticeship marketrdquo
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 8
Training amp Development Training days per year
Desired areas of training
ThemostpopularareasthatAOprofessionalswouldliketraininginarelistedtotheleftThereisnodefinitivemostpopularareaastheyallreceivedequalpopularity
WeaskedhowmanytrainingdaysarereceivedayearTheaverageresponsewastwobutaverylargenumberofrespondentsreceiveoverfivetrainingdaysannually62ofrespondentssaidtheywouldlikemoretrainingwhilsttheotherswerehappywiththeamounttheycurrentlyreceive
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 9
Incentives - Most Desired vs Received
WeaskedwhichbenefitsprofessionalswouldliketoreceivefromtheiremployersandwhattheycurrentlyreceiveThetopthreewereequallypopularwithaslightchangefrom2016
Flexiblehourswasthebenefitvaluedthemostand55ofrespondentsworkflexiblyBelowdemonstratesthedifferenttypesofflexiblehoursgranted
Flexible hours
1) Flexible working hours55 receive 37 want
2) Bonus scheme39 receive 37 want
3) Private healthcare38 receive 34 want
4) Training days Courses52 receive 27 want
5) Gym membership8 receive 26 want
6) Travel subsidies14 receive 23 want
On average AO employees receive 26 days
annual leave
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 10
Bonusschemeswerealsoamongstthemostvaluedbenefitsyet41donrsquotreceiveanyformofbonus
Withinthe59thatdoreceiveabonustheyaremostcommonlyannualeitherdiscretionary(37)ortargetbased(19)
Bonus Schemes
Outofthe59ofAOprofessionalsthatdoreceivebonusesnotforprofitorganisationsarethebiggestcontributorsat72
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 6
Team Size
TheroleofResponsibleOfficeristoensurealevelofqualityismaintainedthroughregulatoryandstatutoryauditsThisroleoftenincludesamonetaryincentiveeitherthroughamarginallyhighersalaryorasupplementarypayment
ThetwographsbelowillustratetheroleofResponsibleOfficerbyjobfunctionandbyjoblevel
Responsible Officer
Weaskedrespondentshowmanymembersofstaffareintheirteam
The majority of AO professionals (73)
are in small teams of less than 10 people
44
36
20
QualificationsProductDevelopmentAssessmentDevelopment
QualityAssurance
SeniorManagementTeamorDirector
15
3331
21
Coordinator
Manager(LineManagementresponsibility)
HeadofDirector(reportingintoCEOMD)
OverallResponsibilityofAOfunction(reportingintoBoard)
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 7
Entering Awarding Organisations
WeaskedrespondentshowtheyenteredtheirfirstAOroleResultswerevariedwiththemostcommonbeingskillstransferfromanothereducationroleorcompanyGraduateorApprenticeshipprogrammeistheleastpopularjustbehindinternaltransferpromotion
How did you enter your first AO role
What area do you work in
ThemostcommonareadepartmentthatourrespondentsworkedwithinwasQualificationsProductandAssessmentDevelopmentFollowedbyQualityAssuranceProfessionalsthatchosetheoptionldquootherrdquoworkedinareassuchasoperationsfinanceITandmarketing
OurEducationTeamhascommentedldquoThere has been an increase in qualifications and assessment development roles as restructures have happened in order to focus on the rise in the apprenticeship marketrdquo
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 8
Training amp Development Training days per year
Desired areas of training
ThemostpopularareasthatAOprofessionalswouldliketraininginarelistedtotheleftThereisnodefinitivemostpopularareaastheyallreceivedequalpopularity
WeaskedhowmanytrainingdaysarereceivedayearTheaverageresponsewastwobutaverylargenumberofrespondentsreceiveoverfivetrainingdaysannually62ofrespondentssaidtheywouldlikemoretrainingwhilsttheotherswerehappywiththeamounttheycurrentlyreceive
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 9
Incentives - Most Desired vs Received
WeaskedwhichbenefitsprofessionalswouldliketoreceivefromtheiremployersandwhattheycurrentlyreceiveThetopthreewereequallypopularwithaslightchangefrom2016
Flexiblehourswasthebenefitvaluedthemostand55ofrespondentsworkflexiblyBelowdemonstratesthedifferenttypesofflexiblehoursgranted
Flexible hours
1) Flexible working hours55 receive 37 want
2) Bonus scheme39 receive 37 want
3) Private healthcare38 receive 34 want
4) Training days Courses52 receive 27 want
5) Gym membership8 receive 26 want
6) Travel subsidies14 receive 23 want
On average AO employees receive 26 days
annual leave
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 10
Bonusschemeswerealsoamongstthemostvaluedbenefitsyet41donrsquotreceiveanyformofbonus
Withinthe59thatdoreceiveabonustheyaremostcommonlyannualeitherdiscretionary(37)ortargetbased(19)
Bonus Schemes
Outofthe59ofAOprofessionalsthatdoreceivebonusesnotforprofitorganisationsarethebiggestcontributorsat72
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 7
Entering Awarding Organisations
WeaskedrespondentshowtheyenteredtheirfirstAOroleResultswerevariedwiththemostcommonbeingskillstransferfromanothereducationroleorcompanyGraduateorApprenticeshipprogrammeistheleastpopularjustbehindinternaltransferpromotion
How did you enter your first AO role
What area do you work in
ThemostcommonareadepartmentthatourrespondentsworkedwithinwasQualificationsProductandAssessmentDevelopmentFollowedbyQualityAssuranceProfessionalsthatchosetheoptionldquootherrdquoworkedinareassuchasoperationsfinanceITandmarketing
OurEducationTeamhascommentedldquoThere has been an increase in qualifications and assessment development roles as restructures have happened in order to focus on the rise in the apprenticeship marketrdquo
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 8
Training amp Development Training days per year
Desired areas of training
ThemostpopularareasthatAOprofessionalswouldliketraininginarelistedtotheleftThereisnodefinitivemostpopularareaastheyallreceivedequalpopularity
WeaskedhowmanytrainingdaysarereceivedayearTheaverageresponsewastwobutaverylargenumberofrespondentsreceiveoverfivetrainingdaysannually62ofrespondentssaidtheywouldlikemoretrainingwhilsttheotherswerehappywiththeamounttheycurrentlyreceive
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 9
Incentives - Most Desired vs Received
WeaskedwhichbenefitsprofessionalswouldliketoreceivefromtheiremployersandwhattheycurrentlyreceiveThetopthreewereequallypopularwithaslightchangefrom2016
Flexiblehourswasthebenefitvaluedthemostand55ofrespondentsworkflexiblyBelowdemonstratesthedifferenttypesofflexiblehoursgranted
Flexible hours
1) Flexible working hours55 receive 37 want
2) Bonus scheme39 receive 37 want
3) Private healthcare38 receive 34 want
4) Training days Courses52 receive 27 want
5) Gym membership8 receive 26 want
6) Travel subsidies14 receive 23 want
On average AO employees receive 26 days
annual leave
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 10
Bonusschemeswerealsoamongstthemostvaluedbenefitsyet41donrsquotreceiveanyformofbonus
Withinthe59thatdoreceiveabonustheyaremostcommonlyannualeitherdiscretionary(37)ortargetbased(19)
Bonus Schemes
Outofthe59ofAOprofessionalsthatdoreceivebonusesnotforprofitorganisationsarethebiggestcontributorsat72
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 8
Training amp Development Training days per year
Desired areas of training
ThemostpopularareasthatAOprofessionalswouldliketraininginarelistedtotheleftThereisnodefinitivemostpopularareaastheyallreceivedequalpopularity
WeaskedhowmanytrainingdaysarereceivedayearTheaverageresponsewastwobutaverylargenumberofrespondentsreceiveoverfivetrainingdaysannually62ofrespondentssaidtheywouldlikemoretrainingwhilsttheotherswerehappywiththeamounttheycurrentlyreceive
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 9
Incentives - Most Desired vs Received
WeaskedwhichbenefitsprofessionalswouldliketoreceivefromtheiremployersandwhattheycurrentlyreceiveThetopthreewereequallypopularwithaslightchangefrom2016
Flexiblehourswasthebenefitvaluedthemostand55ofrespondentsworkflexiblyBelowdemonstratesthedifferenttypesofflexiblehoursgranted
Flexible hours
1) Flexible working hours55 receive 37 want
2) Bonus scheme39 receive 37 want
3) Private healthcare38 receive 34 want
4) Training days Courses52 receive 27 want
5) Gym membership8 receive 26 want
6) Travel subsidies14 receive 23 want
On average AO employees receive 26 days
annual leave
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 10
Bonusschemeswerealsoamongstthemostvaluedbenefitsyet41donrsquotreceiveanyformofbonus
Withinthe59thatdoreceiveabonustheyaremostcommonlyannualeitherdiscretionary(37)ortargetbased(19)
Bonus Schemes
Outofthe59ofAOprofessionalsthatdoreceivebonusesnotforprofitorganisationsarethebiggestcontributorsat72
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 9
Incentives - Most Desired vs Received
WeaskedwhichbenefitsprofessionalswouldliketoreceivefromtheiremployersandwhattheycurrentlyreceiveThetopthreewereequallypopularwithaslightchangefrom2016
Flexiblehourswasthebenefitvaluedthemostand55ofrespondentsworkflexiblyBelowdemonstratesthedifferenttypesofflexiblehoursgranted
Flexible hours
1) Flexible working hours55 receive 37 want
2) Bonus scheme39 receive 37 want
3) Private healthcare38 receive 34 want
4) Training days Courses52 receive 27 want
5) Gym membership8 receive 26 want
6) Travel subsidies14 receive 23 want
On average AO employees receive 26 days
annual leave
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 10
Bonusschemeswerealsoamongstthemostvaluedbenefitsyet41donrsquotreceiveanyformofbonus
Withinthe59thatdoreceiveabonustheyaremostcommonlyannualeitherdiscretionary(37)ortargetbased(19)
Bonus Schemes
Outofthe59ofAOprofessionalsthatdoreceivebonusesnotforprofitorganisationsarethebiggestcontributorsat72
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 10
Bonusschemeswerealsoamongstthemostvaluedbenefitsyet41donrsquotreceiveanyformofbonus
Withinthe59thatdoreceiveabonustheyaremostcommonlyannualeitherdiscretionary(37)ortargetbased(19)
Bonus Schemes
Outofthe59ofAOprofessionalsthatdoreceivebonusesnotforprofitorganisationsarethebiggestcontributorsat72
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 11
Job Search
WeaskedrespondentswhatfactorswouldmotivatethemtomovetoanewroletheywereallowedtochoosemorethanoneoptionThemostpopularanswerwassalaryincreasefollowedbyapromotionandcompanyculture
HavinglessresponsibilityandparttimeworkinghourswerenotkeyfactorsofmotivationwhenmovingintoanewroleforAOprofessionals
What factors would motivate you in a new role
Average time spent in role before moving on
What factors would motivate you to move to a new role
Themostcommonaveragetimespentinarolebeforemovingonisbetweentwoandtenyearspeakingatamiddlegroundofthreetofiveyears
Average number of AOs people have worked for 1-2Average number of years working in the AO sector 8 years
Average number of years in current org 6 yearsAverage number of years in current role 3 years
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 12
Average Salary Data Tables
This yearrsquos survey titles have been condensed for comparison purposes
Location of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
London Greater Lon-don pound24500 pound33142 pound41339 pound57319 pound75000 pound41209
Midlands pound7200 pound26685 pound48027 pound46950 pound68500 pound41493North East amp Yorkshire pound23911 pound31119 pound36451 pound78800 pound54333 pound41535
North West - pound17000 pound32089 pound54250 - pound36416Scotland - pound29573 pound37375 pound42860 - pound35929
South East amp East Anglia pound23271 pound25007 pound37362 pound62079 pound71400 pound37936
South West pound20600 pound27000 pound37389 pound59985 - pound41603Wales pound25000 - pound41167 pound65000 - pound42700
Gender
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
Female pound24210 pound27259 pound41101 pound57556 pound71600 pound39921
Male pound20142 pound30506 pound39688 pound61984 pound66000 pound41519
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Average Salaries Level 2017 Average 2016 Average
Overall responsibility of the AO function pound67527 pound64452
Head of Director pound59040 pound50912
Manager pound40139 pound44599
Coordinator pound30131 pound26873
Administrator pound22939 pound21847
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 13
Size of organisation
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
1-10 pound23750 pound28333 pound30930 pound43875 pound49000 pound3681111-20 - pound23000 pound35214 pound46438 - pound3392321-50 pound19502 pound37150 pound41677 pound55951 pound86960 pound46978
51-100 pound19533 pound29052 pound34680 pound54500 pound63000 pound33180100+ pound28782 pound29856 pound42187 pound73033 - pound40830Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
Departments
Administrator Coordinator Manager Head of Director
Overall responsibility
Grand Total
AAO EPA services - pound23675 pound35300 pound52000 - pound39655
Partnerships amp Business Development - pound49344 pound42554 pound60400 - pound47752
Quality Assurance pound28745 pound28308 pound35396 pound50740 pound42000 pound34346 Qualifications Product Development Assessment Development
pound21183 pound28518 pound43520 pound55911 pound60600 pound41323
Other (IT Marketing Operations) pound19240 pound28194 pound39857 pound70274 pound79560 pound44039
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
AO Function ndash For profit not for profit
Administrator Coordinator Manager Head of Director
Overall responsibility Grand Total
For profit pound23667 pound34507 pound43210 pound57608 pound50667 pound42866Not for profit pound22771 pound28697 pound39103 pound59752 pound73850 pound40000
Total pound22939 pound30131 pound40139 pound59040 pound67527 pound40408
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 14
Methodology ThisisthesecondTPPampFABsurveyforAwardingOrganisationprofessionalsThesalariesusedinthisreportwerecompiledusinginformationfromprofessionalsthatrespondedtooursurveythisyearandexistingdatafrom2016-17Responsescamefromthefollowingprofiles
Our DivisionsCEOampTrustee
EducationampTraining
FinanceITampFacilities
FundraisingampDevelopment
HealthampSocialCare
HumanResources
MarCommsampDigitalOfficeampSpecialistSupport
AtTPPourprinciplesguideeverythingwedoandourpeopleare
committedtodrivingthemthrougheveryaspectofourbusinessAspartofour
commitmenttothethirdsectorwehavesetupTPP Giving Backofferingvariousadditionalfreeservicestoourclients
Ifyouwouldliketofindoutmoreaboutourfreeservices
clickhere
28Forprofit72Notforprofit
4OverallResponsibility15HeadOfDirector48Manager27Coordinator6Administrator
58Female42Male
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment
wwwtppcouk | 020 7198 6000 | infotppcouk | Page 15
Contact
Head Office
TPPRecruitment4thFloorSherborneHouse119-121CannonStreetLondonEC4N5AT
T02071986000Einfotppcouk
North Office
MerchantHouse30ClothMarketNewcastleUponTyneNE11EE
T01912495200Eregionaltppcouk
South Office
CityPointTempleGateBristolBS16PL
T01173601317Einfotppcouk
TPP-Recruitment
TPPRecruitment
TPPRecruitment