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B E F O R E E X A M S O F S T U D Y I N G E F F E C T I V ...

Date post: 18-Dec-2021
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EFFECTIVE WAYS OF STUDYING BEFORE EXAMS VIRTUAL STORE ENTER VIRTUAL STORE PORTAL Customer visits your website and if, based on their IP, they are located near one of your brick & mortar stores, they are presented with an option to shop a virtual store for same day pickup. SELECT THE STORE Customer is then brought to store locator to select the store closest to them, or the store they would like to order from with same day pickup. CHOOSE PRODUCT CATEGORY Once store is selected, the departments, brands, and product categories are loaded from that specific store's point of sale inventory for the customer to browse online, instantly. BROWSE AVAILABLE PRODUCTS With the category selected, the customer is presented with a live inventory of the products, sizes and styles available at that specific store. Customer can browse and shop on their own or ask questions and get assistance from a virtual store associate. VIEW PRODUCT INFO Product descriptions and images are loaded from existing eCommerce data, or if you don’t have an existing eCommerce website, store associates can upload pictures from a smartphone, directly to the virtual store. Short descriptions, as well as available sizes & styles will be pulled from your point of sale data for the customer's chosen store.
Transcript

EFFECTIVE WAYS OF STUDYING

BEFORE EXAMS

VIRTUAL STORE

ENTER VIRTUAL STORE PORTAL

Customer visits your website and if,based on their IP, they are located nearone of your brick & mortar stores, theyare presented with an option to shop avirtual store for same day pickup.

SELECT THE STORECustomer is then brought to storelocator to select the store closest tothem, or the store they would like toorder from with same day pickup.

CHOOSE PRODUCT CATEGORY

Once store is selected, thedepartments, brands, and productcategories are loaded from thatspecific store's point of sale inventoryfor the customer to browse online,instantly.

BROWSE AVAILABLE PRODUCTS

With the category selected, the customer ispresented with a live inventory of theproducts, sizes and styles available at thatspecific store. Customer can browse andshop on their own or ask questions and getassistance from a virtual store associate.

VIEW PRODUCT INFO

Product descriptions and images areloaded from existing eCommerce data, or ifyou don’t have an existing eCommercewebsite, store associates can uploadpictures from a smartphone, directly to thevirtual store. Short descriptions, as well asavailable sizes & styles will be pulled fromyour point of sale data for the customer'schosen store.

CUSTOMER CHECKOUT

The checkout process supports multiplepayment types and automaticallycalculates the sales tax based on theselected store’s location. Your customerscan choose from either in-store orcurbside pickup.

ORDER PROCESSEDThe customer's order is then automaticallyprocessed and sent to the Celerant curbsidepickup application. Your store associates canthen prepare the order for pickup and printthe receipt.

READY FOR PICKUP

Once order is prepared the storeassociate marks the order as ‘readyfor pickup’ in the curbside webapplication. The customer will thenautomatically receive a text messagenotifying them their order is ready.

CUSTOMER ARRIVES

Customer then drives to the store'sdesignated pickup location. Once theyarrive they click the link they recievedin the text message, this will notify thestore associate that the customer hasarrived.

CURBSIDE DROPOFF

The store associate brings the order outto the customer and drops it off incustomers back seat or trunk, completingthe contactless delivery. Associate thenmarks the delivery as 'complete' in theCelerant curbside pickup application.

www.celerant.com/virtual-store


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