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b Strtagy Ppt

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    Business-Level Strategy

    Business-level strategyBusiness-level strategy: an integrated and: an integrated and

    coordinated set of commitments and actions thecoordinated set of commitments and actions the

    firm uses to gain a competitive advantage byfirm uses to gain a competitive advantage byexploiting core competencies in specific productexploiting core competencies in specific product

    marketsmarkets

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    The Central Role of Customers

    In selecting a business-level strategy,In selecting a business-level strategy,

    the firm determinesthe firm determines

    1.1. whowho it will serveit will serve

    2.2. whatwhatneeds those target customersneeds those target customers

    have that it will satisfyhave that it will satisfy

    3.3. howhowthose needs will be satisfiedthose needs will be satisfied

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    Cost Leadership Strategy

    An integrated set of actions designed toAn integrated set of actions designed to

    produce or deliver goods or services at theproduce or deliver goods or services at the

    lowest costlowest cost,, relative to competitorsrelative to competitors with featureswith featuresthat are acceptable to customersthat are acceptable to customers

    relatively standardized productsrelatively standardized products

    features acceptable to many customersfeatures acceptable to many customers

    lowest competitive pricelowest competitive price

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    Cost Leadership Strategy

    Cost saving actions required by this strategy:Cost saving actions required by this strategy:

    building efficient scale facilities

    tightly controlling production costs andoverhead

    minimizing costs of sales, R&D and service

    building efficient manufacturing facilities

    monitoring costs of activities provided byoutsiders

    simplifying production processes

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    Differentiation Strategy

    An integrated set of actions designed by a firmAn integrated set of actions designed by a firmto produce or deliver goods or services (at anto produce or deliver goods or services (at anacceptable cost) that customers perceive asacceptable cost) that customers perceive asbeing different in ways that are important tobeing different in ways that are important tothemthem

    price for product can exceed what the firms targetprice for product can exceed what the firms targetcustomers are willing to paycustomers are willing to pay

    nonstandardized productsnonstandardized products

    customers value differentiated features more thancustomers value differentiated features more thanthey value low costthey value low cost

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    Differentiation Strategy

    Value provided byValue provided by unique features and valueunique features and value

    characteristicscharacteristics

    Command premium priceCommand premium price High customer serviceHigh customer service

    Superior qualitySuperior quality

    Prestige or exclusivityPrestige or exclusivity Rapid innovationRapid innovation

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    Differentiation Strategy

    Differentiation actions required by thisDifferentiation actions required by this

    strategy:strategy:

    developing new systems and processesdeveloping new systems and processes shaping perceptions through advertisingshaping perceptions through advertising

    quality focusquality focus

    capability in R&Dcapability in R&D maximize human resource contributionsmaximize human resource contributions

    through low turnover and high motivationthrough low turnover and high motivation

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    Focused Business-Level

    StrategiesA focus strategy must exploit a narrowA focus strategy must exploit a narrowtargets differences from the balance of thetargets differences from the balance of theindustry by:industry by:

    isolating a particular buyer groupisolating a particular buyer group

    isolating a unique segment of a productisolating a unique segment of a productlineline

    concentrating on a particular geographicconcentrating on a particular geographicmarketmarket

    finding their nichefinding their niche

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    Advantages of Integrated Strategy

    A firm that successfully uses an integratedA firm that successfully uses an integrated

    cost leadership/differentiation strategy shouldcost leadership/differentiation strategy should

    be in a better position to:be in a better position to: adapt quickly to environmental changesadapt quickly to environmental changes

    learn new skills and technologies morelearn new skills and technologies more

    quicklyquickly

    effectively leverage its core competencieseffectively leverage its core competencies

    while competing against its rivalswhile competing against its rivals

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    Benefits of Integrated Strategy

    Successful firms using this strategy haveSuccessful firms using this strategy have

    above-average returnsabove-average returns

    Firm offers two types of values to customersFirm offers two types of values to customers some differentiated features (but less thansome differentiated features (but less than

    a true differentiated firm)a true differentiated firm)

    relatively low cost (but not as low as therelatively low cost (but not as low as thecost leaders price)cost leaders price)

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    Corporate-Level Strategy

    What is Corporate Level Strategy?

    Definition: Action taken to gain a

    competitive advantage through the

    selection and management of a mix of

    businesses competing in several

    industries or product markets.

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    1. What businesses should the corporation1. What businesses should the corporation

    be in?be in?

    2. How should the corporate office manage2. How should the corporate office managethe array of business units?the array of business units?

    Corporate StrategyCorporate Strategy is what makes the corporate wholeis what makes the corporate whole

    add up to more than the sum of its business unit partsadd up to more than the sum of its business unit parts

    Key Questions of Corporate StrategyKey Questions of Corporate Strategy

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    Levels and Types of DiversificationLevels and Types of Diversification

    Low Levels of DiversificationLow Levels of Diversification

    Moderate to High Levels of DiversificationModerate to High Levels of Diversification

    Very High Levels of DiversificationVery High Levels of Diversification

    Related linked (mixed)Related linked (mixed) < 70% of revenues from dominant< 70% of revenues from dominantbusiness, and only limited links existbusiness, and only limited links exist

    AAAA

    BBBB CCCC

    Single businessSingle business > 95% of revenues from a single> 95% of revenues from a singlebusiness unitbusiness unit

    AAAA

    Dominant businessDominant business Between 70% and 95% ofBetween 70% and 95% ofrevenues from a single businessrevenues from a single businessunitunit

    BBBB

    AAAA

    Unrelated-DiversifiedUnrelated-Diversified Business units not closely relatedBusiness units not closely related

    AAAA

    BBBB CCCC

    < 70% of revenues from dominant< 70% of revenues from dominantbusiness; all businesses share product,business; all businesses share product,technological and distribution linkagestechnological and distribution linkages

    Related constrainedRelated constrainedAAAA

    BBBB CCCC

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    Strategic Leadership involves:Strategic Leadership involves:

    Strategic LeadershipStrategic Leadership

    The ability to anticipate, envision, maintain flexibilityThe ability to anticipate, envision, maintain flexibilityand empower others to create strategic changeand empower others to create strategic change

    Multi-functional work that involves workingMulti-functional work that involves workingthrough othersthrough others

    Consideration of the entire enterprise rather thanConsideration of the entire enterprise rather thanjust a sub-unitjust a sub-unit

    A managerial frame of referenceA managerial frame of reference

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    Strategic CompetitivenessStrategic Competitiveness

    Above-Average ReturnsAbove-Average Returns

    Strategic CompetitivenessStrategic Competitiveness

    Above-Average ReturnsAbove-Average Returns

    EffectiveEffectiveStrategic LeadershipStrategic Leadership

    EffectiveEffectiveStrategic LeadershipStrategic Leadership

    influenceinfluence

    shapes the formulation of

    andandStrategic IntentStrategic IntentStrategic IntentStrategic Intent Strategic MissionStrategic MissionStrategic MissionStrategic Mission

    SuccessfulSuccessfulStrategic ActionsStrategic Actions

    SuccessfulSuccessfulStrategic ActionsStrategic Actions

    FormulationFormulationof Strategiesof StrategiesFormulationFormulationof Strategiesof Strategies ImplementationImplementationof Strategiesof StrategiesImplementationImplementationof Strategiesof Strategies

    Strategic LeadershipStrategic Leadershipand the Strategicand the StrategicManagement ProcessManagement Process

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    Managerial DiscretionManagerial DiscretionManagerial DiscretionManagerial Discretion

    External EnvironmentExternal Environment

    Industry StructureIndustry StructureRate of market growthRate of market growth

    # and type of competitors# and type of competitors

    Political/Legal constraintsPolitical/Legal constraints

    Product differentiationProduct differentiation

    Factors Affecting Managerial DiscretionFactors Affecting Managerial Discretion

    Interpersonal skillsInterpersonal skills

    Tolerance for ambiguityTolerance for ambiguityCommitment to the firmCommitment to the firm

    Aspiration levelAspiration levelSelf-confidenceSelf-confidence

    Characteristics of the ManagerCharacteristics of the Manager

    Employee interactionEmployee interaction

    OrganizationalOrganizational

    CharacteristicsCharacteristics

    Resource availabilityResource availability

    Size and ageSize and ageCultureCulture

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    Exercise of Effective Strategic

    LeadershipEstablishingEstablishing

    balancedbalanced

    organizationalorganizationalcontrolscontrols

    EmphasizingEmphasizingethicalethical

    practicepractice

    DevelopingDevelopinghumanhuman

    capitalcapital

    Exploiting andExploiting and

    maintainingmaintaining

    corecorecompetenciescompetencies

    SustainingSustaining

    an effectivean effective

    organizationalorganizational

    cultureculture

    DeterminingDetermining

    strategicstrategic

    directiondirection

    Effective StrategicEffective Strategic

    LeadershipLeadership

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    Determining Strategic Direction

    Strategic direction means the development ofStrategic direction means the development of

    a long-term vision of a firms strategic intenta long-term vision of a firms strategic intent

    A charismatic leader can help achieveA charismatic leader can help achieve

    strategic intentstrategic intent

    It is important not to lose sight of the strengthsIt is important not to lose sight of the strengths

    of the organization when making changesof the organization when making changes

    required by a new strategic directionrequired by a new strategic direction Executives must structure the firm effectivelyExecutives must structure the firm effectively

    to help achieve the visionto help achieve the vision

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    Exploiting and Maintaining Core

    Competencies Core competencies are resources andCore competencies are resources and

    capabilities that serve as a source ofcapabilities that serve as a source ofcompetitive advantage for a firm over its rivalscompetitive advantage for a firm over its rivals

    Strategic leaders must verify that the firmsStrategic leaders must verify that the firmscompetencies are emphasized in strategycompetencies are emphasized in strategyimplementation effortsimplementation efforts

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    Exploiting and Maintaining Core

    Competencies In many large firms, and certainly in related-In many large firms, and certainly in related-

    diversified ones, core competencies arediversified ones, core competencies areexploited effectively when they are developedexploited effectively when they are developedand applied across different organizationaland applied across different organizationalunitsunits

    Core competencies cannot be developed orCore competencies cannot be developed orexploited effectively without developing theexploited effectively without developing thecapabilities of human capitalcapabilities of human capital

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    Developing Human Capital

    Human capital refers to the knowledge and skills ofHuman capital refers to the knowledge and skills ofthe firms entire workforcethe firms entire workforce

    Employees are viewed as a capital resource thatEmployees are viewed as a capital resource thatrequires investmentrequires investment

    No strategy can be effective unless the firm is able toNo strategy can be effective unless the firm is able todevelop and retain good people to carry it outdevelop and retain good people to carry it out

    The effective development and management of theThe effective development and management of thefirms human capital may be the primary determinantfirms human capital may be the primary determinant

    of a firms ability to formulate and implementof a firms ability to formulate and implementstrategies successfullystrategies successfully

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    Sustaining an Effective

    Organizational Culture An organizational culture consists of aAn organizational culture consists of a

    complex set of ideologies, symbols, and corecomplex set of ideologies, symbols, and corevalues that is shared throughout the firm andvalues that is shared throughout the firm andinfluences the way it conducts businessinfluences the way it conducts business

    Shaping the firms culture is a central task ofShaping the firms culture is a central task ofeffective strategic leadershipeffective strategic leadership

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    Sustaining an Effective

    Organizational Culture An appropriate organizational cultureAn appropriate organizational culture

    encourages the development of anencourages the development of anentrepreneurial orientation among employeesentrepreneurial orientation among employeesand an ability to change the culture asand an ability to change the culture asnecessarynecessary

    Reengineering can facilitate this processReengineering can facilitate this process

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    The benefits ofThe benefits ofbusiness reengineeringbusiness reengineeringareare

    maximized when employees believe that:maximized when employees believe that:

    Changing Culture and ReengineeringChanging Culture and Reengineering

    Every job in the company is essential andimportant

    All employees must create value through theirwork

    Constant learning is a vital part of every personsjob

    Teamwork is essential to implementationsuccess

    Problems are solved only when teams acceptthe responsibility for the solution.

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    Emphasizing Ethical Practices

    Ethical practices increase the effectiveness ofEthical practices increase the effectiveness ofstrategy implementation processesstrategy implementation processes

    Ethical companies encourage and enableEthical companies encourage and enablepeople at all organizational levels to exercisepeople at all organizational levels to exerciseethical judgmentethical judgment

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    Emphasizing Ethical Practices

    To properly influence employee judgment andTo properly influence employee judgment andbehavior, ethical practices must shape thebehavior, ethical practices must shape thefirms decision-making process and be anfirms decision-making process and be anintegral part of an organizations cultureintegral part of an organizations culture

    Leaders set the tone for creating anLeaders set the tone for creating anenvironment of mutual respect, honesty andenvironment of mutual respect, honesty andethical practices among employeesethical practices among employees

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    Establishing Balanced

    Organizational Controls Organizational controls provide theOrganizational controls provide the

    parameters within which strategies are to beparameters within which strategies are to be

    implemented and corrective actions takenimplemented and corrective actions taken Financial controls are often emphasized inFinancial controls are often emphasized in

    large corporations and focus on short-termlarge corporations and focus on short-term

    financial outcomesfinancial outcomes

    Strategic control focuses on the content ofStrategic control focuses on the content of

    strategic actions, rather than their outcomesstrategic actions, rather than their outcomes

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    Establishing Balanced

    Organizational Controls Successful strategic leaders balance strategicSuccessful strategic leaders balance strategic

    control and financial control (they do notcontrol and financial control (they do noteliminate financial control) with the intent ofeliminate financial control) with the intent ofachieving more positive long-term returnsachieving more positive long-term returns

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    Why do a situation analysis?

    Situation analysis concentrates on

    generating solid answers to a well-

    defined set of strategic questions and

    using these answers to:

    Appraise the companys strategic situation

    and business position

    Craft a suitable strategy

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    Situation analysis focuses on:

    EXTERNAL FACTORS the firms

    MACRO-environment (industry and

    competitive conditions)

    INTERNAL FACTORS the firms

    immediate MICRO-environment (itsown internal situation and

    competitive position)

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    The Key Questions in

    Company Situation Analysis1. How well is the companys present strategy

    working?

    2. What are the companys strengths,weaknesses, opportunities, and threats?

    3. Are the companys prices and costscompetitive?

    4. How strong is the companys competitiveposition?

    5. What strategic issues does the company face?

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    SWOT Analysis

    SWOT represents the first letter inStrengths, Weaknesses, Opportunities,and Threats.

    SWOT analysis Involves sizing-up a companys INTERNAL

    strengths and weaknesses and itsEXTERNAL opportunities and threats

    Is an easy to use tool for getting a quickoverview of a companys strategic situation

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    Why SWOT Analysis is Important

    It is the basis for matching strategy to the

    companys situation

    To its internal strengths and weaknesses

    To its external threats and opportunities

    A winning strategy must always fit the

    companys situation.

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    Strengths

    What is a company Strength?

    Something a company is good at doing or

    a characteristic that gives it an importantcapability.

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    Weaknesses

    What are company weaknesses?

    Something a company lacks or does poorly

    (in comparison to others) or a conditionthat puts it at a disadvantage.

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    Opportunities

    What are company opportunities?

    Those that offer important avenues for

    profitable growth, those where a companyhas the most potential for competitive

    advantage, and those which the company

    has the financial resources to pursue.

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    Threats

    What are company Threats?

    Certain factors in a companys external

    environment that pose a threat to its well-being.

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    Some questions to consider once the

    SWOT listings have been compiled are: Does the company have internal strengths or

    core competencies an attractive strategy can

    be built around? Do company weaknesses make a company

    vulnerable and does it disqualify a company

    from pursuing industry opportunities?

    Which weaknesses does a company need to

    correct?

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    Which opportunities does the company have

    the skills and resources to pursue with a real

    chance for success? Which opportunities arethe best from the companys standpoint?

    (Remember: Opportunity without the means

    to capture is only an illusion.)

    What external threats should management be

    worried most about and what strategic moves

    need to be made to craft a good defense?

    Some questions to consider once the

    SWOT listings have been compiled are:


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