B2B C i E blB2B C i E blB2B Community Enablement B2B Community Enablement GXS Intelligent Web FormsGXS Intelligent Web Forms
Agenda
Trading Partner Enablement Rochelle Cohen– Key Challenges– How GXS Customers Meet the Challenge with GXS Intelligent Web Forms (IWF)How GXS Customers Meet the Challenge with GXS Intelligent Web Forms (IWF)
Intelligent Web Forms Bob DiLeo– Overview– Overview
– Demo
Conclusion Rochelle Cohen Conclusion Rochelle Cohen
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Your Trading Partner Community
LargeTrading Partners
Mid-Sizedd S edTrading Partners
SmallTrading Partners
Maximizing efficiency with your entire supply
chain is critical..
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Your Trading Partner Community
Supply chains arebecoming increasinglybecoming increasingly
global – sourcing from thelowest-cost regions.
LargeTrading Partners
Mid-Sized
Domestic SourcingInternational Sourcing
e
d S edTrading Partners
SmallTrading Partners
ntag
e of
Tra
de
2005 2010 2015
Perc
enMaximizing efficiency with your entire supply
chain is critical..
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Trading Partner Adoption DynamicsLarge TPs Ramp Quickly, but SMBs Are Challengingg p Q y, g g
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Full Suite of B2B Enablers SMB to Enterprise Solutions Match the Needs of All Supplier Typesp pp yp
Size of Supplier
Small Mid-Size Large
SOHO Very Small Small National GlobalMedium
Fax MicrosoftOffice
WebForms
IntegrationBroker
EnterpriseResourcePlanning
DesktopTranslator
SMBAccounting
PackageMobileDevice*
Complexity of B2B Enabler
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* Future Release
GXS Intelligent Web Forms Enabling Your Trading Partner Community—Globally g g y y
Manage Order-to-Cash Process Receive and acknowledge ordersg Advance Ship Notices and barcode
labels Invoices and Remittance Advices Turnaround minimizes errors Portable documents PDF XML Portable documents – PDF, XML
Centralized B2B Dashboard Intelligent document search by
trading partner, date, orderg p , , On-demand customer support Real-time alerts and notifications
Personalized ExperienceR i t li i i tThe Industry’s Fastest and
Easiest Solution for On-Boarding Your
Register online in minutes No paper contracts Flexible payment options Multiple user roles and privileges Multi-lingual capabilities
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O oa d g ouTrading Partner Community
g p Configurable user interface
How Are Customers Leveraging IWF?
100% Supplier Automation
SMB Distributors/Customers
Standard Process Globally = Cost Savings, Speed, Competitive Edge
File Transfer New Document/
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New Business Process(e.g., A/P)
Supplier Program Case Studies100% Supplier Enablementpp
Tier 1 SupplierAccounts Payable & ERS
Leading UK RetailerPurchase-to-Settlement
US Specialty RetailerLogistics Managementy g g
Long-term EDI customer
100% compliance goal
42,000 paper orders, invoices, dit t / th f
Automate document distribution using file & image upload
Suppliers in North America
Implement x-docking process at DCs to eliminate direct store delivery and reduce transportation costs
credit notes/month from thousands of small suppliers
Automate before off-shoring
1000+ implemented to date
Suppliers in North America and Europe
Eliminated all mail and print costs; 400+ implemented to date
Stores need visibility into goods on order, ETA
IWF + Active Logistics
350 suppliers implemented
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date 350 suppliers implemented
Leading Apparel ManufacturerElectronic Invoicing and ASN with 100% of SMB Customers
The Challenge:The Challenge:Large Supplier SMB Customer The Challenge:Cumbersome, Costly,
Manual Invoice Process
The Challenge:Cumbersome, Costly,
Manual Invoice Process
Large Supplier SMB Customer
Thousands of small customers –golf shops, men’s wear, children’s wear
Sends paper invoices; includes packing slips in cartons
Labor intensive effort to manually affix invoices to cartons
Goal: 100% of small and medium-Goal: 100% of small and mediumsize customers receiving invoices and ship notices electronically
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Leading Apparel ManufacturerElectronic Invoicing and ASN with 100% of SMB Customers
The Solution:GXS Intelligent Web
Forms
The Solution:GXS Intelligent Web
Forms
Large Supplier SMB Customer
Electronic Document Exchange
Web Forms for delivery of Invoice and Advance Ship Notice to SMBs
FormsFormsCustomer
Notice to SMBs
Customer enablement program, including webinars, custom micro-site, program-specific documentation
Win-Win for manufacturer and customers:
– Manufacturer eliminates paper invoices, manual process of affixing invoices t t bli f tto cartons, enabling faster payments
– Customers get advance notice of goods arrival, faster invoice reconciliation
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Major CPG ManufacturerElectronic Ordering from SMB Customers
The Company Markets more than 100 consumer brands
P d t f t d i 15 t i d
Customer
Products manufactured in 15 countries and available in more than 100
The Business Issue SMB customers sending POs on paper, requiring
l i b f t Creates PO using
Calculates order totals and validates shipping selections
Populates PO forms manual processing by manufacturer SMBs sending POs via error-ridden Excel
spreadsheets―incorrect product, incorrect pricing, incorrect address
The Solution
gcustomized, pre-populated form
Enters PO# and Shipping Date
Completes form header using
Populates PO forms with customer-specific product info in real-time
Translates into to CPG Manufacturer format The Solution
Internet Forms – Customers enter PO via customized forms including business rules to validate accuracy
Integration to Catalogue – Real-time requests to
header using values from drop-down menus
Enters item quantities
format
CPG Integration to Catalogue – Real-time requests to catalogue to deliver the latest product information relevant to customer’s buying profile while the customer is creating PO
Hosted Translation – Forms are translated to
Receives POs directly into EDI system
Returns POA to
Manufacturer
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manufacturer’s EDI formatCustomer
Demo
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Registration Process
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Customized Registration Email with Embedded Link
Registration email is easily configured with your company’s logo and specific invitation message.
Embedded link takes the supplier to the Trading Grid registration process.
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Scenario 1
Supplier Receives an Order and Creates a Turnaround Invoice
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Inbound Document Email Alert
Your company name will appear in the sender column along with key information pertaining to the document like the purchase order numberthe document, like the purchase order number.
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Access the Document Manager Inbox
Click on Document Manager to access the Inbox.
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Access an Inbound Order
Select an Order then click on the View action.
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View the Order Header Information
Header Information Tab; scroll down for details.
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View the Order Item Information
Item Information Tab
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Turn Around Order
Click on the Turn Around action.
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Select Invoice Turnaround
Select Invoice from Turn Around list.
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Complete the Invoice Header Info
Required data elements appear shaded to inform the user they must be entered.
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Key Field Features Drop-Down Lists, Business Rules, Calendar
Data fields can have drop down lists, business rules, or as in this case, a calendar to streamline data entry
and ensure data qualityand ensure data quality.
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Complete the Invoice Item Info and Send
Fields in the document can be pre-populated left blank for the user to
Click on the Sendaction when complete.
populated, left blank for the user to enter, or locked.
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Completed Invoice in Sendbox
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Options to View/Edit/Resend
Sendbox options include View / Modify, Resend, Edit & Resend and Turn Around.
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Scenario 2
Supplier Creates an Invoice from a Template
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Select Templates on Left Menu
Click on Templates to view pre-created form options.
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Select a Template
Select a Trading Partner and the Template you
would like to complete.
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Complete the Invoice Header Info
Templates offer options to pre-populate certain fields while
others are left blank for user entry.
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Complete the Invoice Line Info
This template has been pre-populated except for the Quantity Invoiced; notice how this fieldfor the Quantity Invoiced; notice how this field
is mandatory and therefore shaded.
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Review and Send the Invoice
Click on the SendClick on the Sendaction when complete.
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Completed Invoice in Sendbox
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Conclusion
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Why GXS for SMB Enablement?
A Complete B2B Solution Single point of accountabilityg p y Machine-to-machine and Web Forms Easily extensible to fax, Microsoft EXCEL
2007 integration, accounting package integration, or translatorsg ,
Strong Community Management Global reach into the Americas, Europe,
and Asia-Pacific Expert on-boarding methodology Tens of thousands of small and medium
businesses
Hosted Service ModelHosted, Service Model Low-maintenance, hosted service Ease of upgrading and expanding
functionality
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y Focus on your business
Thank You For Your Participation!For more information…
Flash Demo:Flash Demo:http://www.gxs.com/flashdemo/IWF-
demo.swf?width=820&height=620
GXS web siteUS: www.gxs.comEMEA
Phone
EMEA: www.gxs.euASPAC: www.gxs.asia.com
PhoneUS: 1-800-334-5669, option 3EMEA: +44 (0) 1932 776047ASPAC: li t ASPAC b it b
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ASPAC: see list on ASPAC website above