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B2B Social Media Trends, Best Practices, and Real-Use Cases

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Michael Procopio @MichaelProcopio Peter Spielvogel @PeterSpielvogel Natascha Thomson @NaThomson B2B Social Media Marketing Trends, Best Practices, and Real-Word Use Cases
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Page 1: B2B Social Media Trends, Best Practices, and Real-Use Cases

Michael Procopio @MichaelProcopio

Peter Spielvogel @PeterSpielvogel

Natascha Thomson @NaThomson

B2B Social Media Marketing Trends, Best Practices, and Real-Word Use Cases

Page 2: B2B Social Media Trends, Best Practices, and Real-Use Cases

© 2013 MarketingXLerator 2

http://www.amazon.com/Rules-B2B-Social-Media-Marketing/dp/1607731134

Page 3: B2B Social Media Trends, Best Practices, and Real-Use Cases

Agenda • Social Media Trends

• Use Case: Engagement

• B2C vs. B2B

• Integrating Social

• LinkedIn vs. Facebook

• Game Changers

• Social First

© 2013 MarketingXLerator 3

Page 4: B2B Social Media Trends, Best Practices, and Real-Use Cases

@NaThomson

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Page 5: B2B Social Media Trends, Best Practices, and Real-Use Cases

“Consumers continue to spend more time on social networks than

on any other category of sites.”

Social Media Report, Dec. 2012, Nielsen

“Consumers continue to spend more time on social networks than

on any other category of sites.”

Social Media Report, Dec. 2012, Nielsen

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Page 6: B2B Social Media Trends, Best Practices, and Real-Use Cases

Buzz Words

• Pull Marketing• SEO• Content• Story Telling• Video• Images• Blogging• Local• Pinterest

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Page 7: B2B Social Media Trends, Best Practices, and Real-Use Cases

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Page 8: B2B Social Media Trends, Best Practices, and Real-Use Cases

2013 Trends

© 2012 MarketingXLerator 8

Reality CheckReality Check

SophisticationSophistication

ConsolidationConsolidation

Trends 2013:Trends 2013:

Page 9: B2B Social Media Trends, Best Practices, and Real-Use Cases

Use Case: Engagement

© 2012 MarketingXLerator 9

Use Case: EngagementUse Case: Engagement

Page 10: B2B Social Media Trends, Best Practices, and Real-Use Cases

@MichaelProcopio

LinkedIn.com/in/MichaelProcopio

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Page 11: B2B Social Media Trends, Best Practices, and Real-Use Cases

B2C vs. B2B

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$20K

Social Software

VS

SUV

> $1M

Page 12: B2B Social Media Trends, Best Practices, and Real-Use Cases

Integrating Social

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Courtesy of: Marketing Interactions, Inc.

Page 13: B2B Social Media Trends, Best Practices, and Real-Use Cases

LinkedIn vs. Facebook

1. 9 Things that Motivate Employees More than Money

2. Steve Jobs and the Seven Rules of Success

3. Steve Jobs: How to Live Before You Die

4. The World at Seven Billion

5. Four Destructive Myths Most Companies Still Live By

6. 5 Things to Do Every Day for Success

1. Satellite Photos of Japan, Before and After the Quake and Tsunami

2. What Teachers Really Want to Tell Parents

3. No, Your Zodiac Sign Hasn’t Changed

4. Parent’s, Don’t Dress Your Girls Like Tramps

5. Father-Daughter Dance Medley (Video)

6. At Funeral, Dog Mourns the Death of Navy SEAL Killed in Afghanistan

Follow for incentives, rewards, or discounts.4

Follow for news, insights, and product information.5

Source/s: LinkedIn Follower Analysis, January 20124, eMarketer (Lab42 study, August 2011)5

LinkedInTop shared articles, 2011

FacebookTop shared articles, 2011

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Page 14: B2B Social Media Trends, Best Practices, and Real-Use Cases

No Marketing Speak

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An blog post excerpt edited to remove marketing speak and use a social and personal voice.

Page 15: B2B Social Media Trends, Best Practices, and Real-Use Cases

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@PeterSpielvogel

LinkedIn.com/in/PeterSpielvogel

Page 16: B2B Social Media Trends, Best Practices, and Real-Use Cases

Marketing is Changing… Fast

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Traditional Marketing Social Media

Press release Blog/ Twitter/ LinkedIn

White paper Series of blog posts

Datasheet (printed) Wiki or web page

Roadshow Webinars

Highly produced video YouTube

Page 17: B2B Social Media Trends, Best Practices, and Real-Use Cases

Go Directly to Your Audience

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ProductMarketing

CorporateMarketing

Public Relations

ExternalAgency

ProductMarketing

Page 18: B2B Social Media Trends, Best Practices, and Real-Use Cases

Social is Better

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Agility

Cost

Reach

Cycle Time

Page 19: B2B Social Media Trends, Best Practices, and Real-Use Cases

Think Social First

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Page 20: B2B Social Media Trends, Best Practices, and Real-Use Cases

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Page 21: B2B Social Media Trends, Best Practices, and Real-Use Cases

1.Social media sophistication gap

2.Engage vs. amplify

3.B2B vs. B2C – it’s all about the target audience

4.LI: insights, news, and product information; FB: discounts, incentives, and rewards.

5.Create social media-ready content first

Key Takeaways

Page 22: B2B Social Media Trends, Best Practices, and Real-Use Cases

Move The Needle

Page 23: B2B Social Media Trends, Best Practices, and Real-Use Cases

Move The Needle

1. Ask yourself: “Who is my target audience?” Do your homework.

2. Where does my audience get their information? Identify these “watering holes”.

3. Create objectives, tactics, and content for each channel you choose.

Channel Selection

Page 24: B2B Social Media Trends, Best Practices, and Real-Use Cases

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http://www.amazon.com/Rules-B2B-Social-Media-Marketing/dp/1607731134

Page 25: B2B Social Media Trends, Best Practices, and Real-Use Cases

 www.onlinemarketinginstitute.org 

Thank You

Contact us on Twitter:@MichaelProcopio@PeterSpielvogel@NaThomson

Page 26: B2B Social Media Trends, Best Practices, and Real-Use Cases

Bibliography

• 42 Rules for B2B Social Media Marketing• Google+ Communities: The Last Nail in

Facebook's Coffin?• The Social Media Report 2012 (by Nielsen)• Pictures from Creative Common on Flickr

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