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b2b use of social media

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Strategic approaches to business to business use of social media as a channel to drive revenue or manage costs.
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Business to Business use of Social Media July 2011
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Page 1: b2b use of social media

Business to Business use of Social Media

July 2011

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7/6/2011

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Social Media

UM Wave 4 and 5

7

Blogging

Microblogging

RSS

Widgets

Networks

Imagery

Video

Podcasting

Forums

Chat

62%read 29.0%

write

81.1%belong

80.0%watch

40.2%listen

No10Sydney*

47.4%post

28.2%upload

74%message

24.6%feed

No6Aus*

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b2c creates greater levels of engagement than b2b communication

8

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www.daemondigital.com

© Daemon Group 2008

Early adoption

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www.daemondigital.com

© Daemon Group 2008

Standard extended lifecycle

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www.daemondigital.com

© Daemon Group 2008

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www.daemondigital.com

© Daemon Group 2008

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b2b use of Social Media

7/6/2011

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Use Social Media to listen

Use Social Media to ask questions

Use Social Media to extend your contacts

Use Social Media to drive your existing contacts

Use Social Media to sell your IP

Use Social Media to sell your services

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Organisational Value Chain

14

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www.daemondigital.com

© Daemon Group 2008

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7/6/2011

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7/6/2011

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Linkedin Globally

100,000,000registered members

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Linkedin in Australia

2,000,000professional members

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Real Life Likes through RFID

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Organisational Value Chain

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www.daemondigital.com

© Daemon Group 2008

45% of employers screen

Social Media sites

source: careerbuilder.com 2009

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www.daemondigital.com

© Daemon Group 2008

35%reported they found content on social media that

caused them not to hire the candidate

source: careerbuilder.com 2009

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Does your company use Social Media to recruit?

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Source: Jobvite 2010

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Which social platforms does your company use?

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Source: Jobvite 2010

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Have you successfully hired through a Social Media application?

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58%

Source: Jobvite 2010

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Organisational Value Chain

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7/6/2011

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www.daemondigital.com

© Daemon Group 2008

Social Media engagement

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www.daemondigital.com

© Daemon Group 2008

Social Media engagement model

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www.daemondigital.com

© Daemon Group 2008

Controlled

Uncontrolled

Monologue Dialogue

ADVERTISING

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www.daemondigital.com

© Daemon Group 2008

Controlled

Uncontrolled

Monologue Dialogue

WORD OF MOUTH

ADVERTISING

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