Background check ProcessBackground check Processfor for
ServiceLive ProvidersServiceLive Providers
PLUSONEPLUSONEPLUSONESERVICELIVESERVICELIVESERVICELIVE
ISubmit
background check through ServiceLive
ISubmitSubmit
background check background check through ServiceLivethrough ServiceLive
Background CheckProcess
Background CheckBackground CheckProcessProcess
IIIComplete
background checkprocess with PlusOne
IIIComplete Complete
background checkbackground checkprocess with PlusOneprocess with PlusOne
IIBegin
background checkthrough the link
included in the email
IIBegin Begin
background checkbackground checkthrough the link through the link
included in the emailincluded in the email
Background Check Information
‐ ServiceLive uses PlusOne, for all screening solutions on background checks. All ServiceLive providers are required to complete a background check prior tocompleting any service orders.
‐ PlusOne background check includes the following criteria:7 year period for all residences uncovered in the SSN and Employment History SearchFelony and Misdemeanor Convictions or Withheld AdjudicationsReview a Compilation of Databases at the National and Federal Level State Sex Offender Registry Searches Driver's License Search (valid DL) SSN Verification
IMPORTANT:Each background check usually takes 5-10 business days. Provider Firms are required to gain approval from each provider prior tosubmitting them to a background check.
Background Check Information
‐ ServiceLive uses PlusOne, for all screening solutions on background checks. All ServiceLive providers are required to complete a background check prior tocompleting any service orders.
‐ PlusOne background check includes the following criteria:7 year period for all residences uncovered in the SSN and Employment History SearchFelony and Misdemeanor Convictions or Withheld AdjudicationsReview a Compilation of Databases at the National and Federal Level State Sex Offender Registry Searches Driver's License Search (valid DL) SSN Verification
IMPORTANT:Each background check usually takes 5-10 business days. Provider Firms are required to gain approval from each provider prior tosubmitting them to a background check.
I. Submit background check through ServiceLive.
Tips
‐ All service providers mustsubmit a request for a background check .
‐ Click on “Perform Background Check Now” will take you directly to the PlusOne site to complete the background check.
‐ Enter the provider’s email address and click on “Send Request”. An email will get generated to the provider to complete the back ground check.
Tips
‐ All service providers mustsubmit a request for a background check .
‐ Click on “Perform Background Check Now” will take you directly to the PlusOne site to complete the background check.
‐ Enter the provider’s email address and click on “Send Request”. An email will get generated to the provider to complete the back ground check.
II. Begin background check through the link included in the email.
Tips
‐ Check your email. The registered provider will receive an email that contains a link to the online background check.
‐ Click on the background check link to start the process.You will be directed to thePlusOne website.
‐ The link pertains to the registered provider only. It can not be used for additional providers to complete a background check.
Tips
‐ Check your email. The registered provider will receive an email that contains a link to the online background check.
‐ Click on the background check link to start the process.You will be directed to thePlusOne website.
‐ The link pertains to the registered provider only. It can not be used for additional providers to complete a background check.
III. Complete background check with PlusOne.
Tips
‐ You are viewing the PlusOne website.
‐ Click on the“Get Started Now” link to complete your background check for ServiceLive.
Tips
‐ You are viewing the PlusOne website.
‐ Click on the“Get Started Now” link to complete your background check for ServiceLive.
1. Complete all required fields in the “Application Information” section
Tips
‐ Step one in submittingthe online background check is to complete the “Application Information”section.
‐ Providers must complete all required fields before continuing.
Tips
‐ Step one in submittingthe online background check is to complete the “Application Information”section.
‐ Providers must complete all required fields before continuing.
2. Enter current address information
Tips
‐ Enter current address information.
‐ Providers must complete all required fields before continuing.
Tips
‐ Enter current address information.
‐ Providers must complete all required fields before continuing.
3. Enter your drivers license information
Tips
‐ Enter Driver License information.
‐ Providers must complete all required fields before continuing.
Tips
‐ Enter Driver License information.
‐ Providers must complete all required fields before continuing.
4. Create your profile
Tips
‐ Crate a user profile to check the status of your background check.
‐ Providers must complete all required fields before continuing.
Tips
‐ Crate a user profile to check the status of your background check.
‐ Providers must complete all required fields before continuing.
5. Verify disclosure information
Tips
‐ Please read the “Background Verification Disclosure” prior to authorizing the background check.
Tips
‐ Please read the “Background Verification Disclosure” prior to authorizing the background check.
6. Accept Terms & Conditions
Tips
‐ Please read the “Terms & Conditions” prior to accepting andauthorizing the background check.
‐ Providers must complete all required fields before continuing.
Tips
‐ Please read the “Terms & Conditions” prior to accepting andauthorizing the background check.
‐ Providers must complete all required fields before continuing.
7. Confirmation email
Tips
‐ You will receive a confirmation email after completing the background check process.
‐ You may contact PlusOne or ServiceLive Support team for further questions.
‐ Do not reply to this email.
Tips
‐ You will receive a confirmation email after completing the background check process.
‐ You may contact PlusOne or ServiceLive Support team for further questions.
‐ Do not reply to this email.
PlusOne Solutions(407) 359-5929
Email: [email protected]
PlusOne SolutionsPlusOne Solutions(407) 359(407) 359--59295929
Email: Email: [email protected]@plusonesolutions.net
ServiceLive Support(888) 549-0640
Email: [email protected]
ServiceLive SupportServiceLive Support(888) 549(888) 549--06400640
Email: Email: [email protected]@servicelive.com
CONTACT INFORMATIONCONTACT INFORMATION