CHB

CHARGEBACK SYSTEM

Acquirer & Issuer Processing

Multi Currency

Multi Brand

Multi Banking

Fraud Reports

Fee Collections

Web User Interface

Automated Form Filling

Electronic Documentation

ZMS Info d.o.o.

Topolovečka 41, 10 000 ZAGREB

CROATIA

T: +385 1 2912096 F: +385 1 2912097

zmsinfo@zmsinfo.hr

www.zmsinfo.hr

Developed for both Issuing and Acquiring card

activities combined in a single package.

Application supports Mastercard, Visa &

American Express requirements.

It is a cost efficient solution and offers a

hightask-automation level as well as different

integration options with the Card Management

Systems.

Currency independent

Multi-banking support

One processing center can process chargeback cycle

for different cardholder and merchant networks

Currency independent

Multi-brand support

Visa, Mastercard, American Express

Processing support

Complete chargeback cycle processing (retrieval

request/confirmations, chargebacks, representments,

and appropriate reversals /cancellations)

Compliance/arbitration tracking

Good Faith letters

Presentments and presentment reversals

Fee collections

Processes Clearing and Settlement files

Visa Base II format

Mastercard IPM format

American Express GNS

Fraud reports

Visa TC-40

Mastercard SAFE

American Express GNS

Follows the latest Visa, Mastercard &

American Express mandates

(chargeback rules and clearing formats)

Java based web deployed application

ULC rich-thin clients, combines benefits of web

deployment and application look-and-feel

Server side deployment (easy to install and

upgrade client workstations)

Easy-to-use web user interface

Automated form filling

Intuitive design & user hints

Word integration package for creating follow-up

documents

Integrated Document Management System

Easy maintenance

Processing and statistic reports

Full integration with CMS

Cardholder & merchant information retrieval

Integration with external transaction storage

Output to clearing system