2019 Young Professional Challenge
Baggage Basics
September 26, 2018
2019 Young Professional Challenge
Baggage Basics – purpose of this webinar • The purpose of this webinar is to give all attendees an overview of Baggage
Handling System (BHS) and Check Baggage Inspection System (CBIS) terms, processes, technology, and concepts.
• This information is intended to give the participants in the IABSC 2019 Young Professional Challenge some BHS/CBIS background as a starting point toward the development of problem statements and ultimately, high-level concepts to address critical BHS infrastructure challenges in Airports.
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2019 Young Professional Challenge
Webinar Agenda
• Define YP Challenge Scope and Schedule
• Introduce Mentors – The IABSC Board of Directors
• Baggage Handling System/Checked Baggage Inspection System (BHS/CBIS)
Fundamentals
• Emerging Trends
• Technologies
• Next Steps
• Questions & Answers
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2019 Young Professional Challenge
YP Challenge Parameters Initial Problem Statement: Airline travel is expected to double in the next 20 years in the US. With aging infrastructure and limited capital budgets, accommodating this growth cannot be as simple as doubling the size of current US Airports because we do not have the time or resources to do that. Additionally, as infrastructure gets larger and more spread out, customer levels of service can suffer. What processes, technology, or other tools/resources would you use to accommodate this growth in passengers and baggage at the same or better level of customer service in roughly the same footprint that Airports occupy now?
Phase 1 - Quantify the Problem: Define and present the problem statement at a level where laymen and all stakeholders can understand the impact. The deliverable could be a drawing, a picture, a short paper, a short video, whatever the participants believe delivers the message.
Phase 2 – Develop and Propose Solutions: Deliver a video no longer than 20 minutes quantifying the problem and outlining your proposal, explaining both the resulting customer experience and baggage handling process.
Potential Teams: 1-4 Young Professionals
Prize: $5,000 to winning team
Mentors: IABSC and Board Mentors
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2019 Young Professional Challenge
Proposed YP Challenge Schedule
Kick-Off Webinar September 26, 2018
Phase 1 - Quantify the Problem September-December 2018
• Deliverable Due October 31, 2018
• Review and Presentation of Phase 1 November/December 2018
Phase 2 – Develop and Propose Solutions January-June 2019
• Deliverable Due Early June 2019
• Presentation of Selected Solutions July 2019
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2019 Young Professional Challenge
Mentors – The IABSC Board of Directors
CHRIS
NORTON CHAIR Chief Executive
Officer, VTC
CLINT
AUTEN VICE CHAIR Director Corporate
Facilities, Southwest
Airlines
NICK
PORTER DIRECTOR President,
Vanderlande Industries
North America
LARRY
STUDDIFORD DIRECTOR President, Studdiford
Technical Solutions
FINN LYNG
PEDERSEN DIRECTOR President, BEUMER
Glidepath
JEROME
VAUGHAN DIRECTOR VP Customer Service,
Siemens PPAL
MICHAEL
CONNER SECRETARY / TREASURER Chief Financial Officer,
JSM & Associates
BRUCE
MCMICKLE IMMEDIATE PAST CHAIR Global Market-Airports,
Forbo Siegling
BRANDON
SORRELL DIRECTOR Director, Sabel Systems
Technology Solutions
TERRY
DISALLE DIRECTOR Business
Development,
Daifuku NA
BILL
MCGUIRE DIRECTOR Office Manager,
Brock Solutions
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2019 Young Professional Challenge
Baggage Handling System/Checked Baggage Inspection System (BHS/CBIS) Fundamentals
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A look back: • September 11, 2001
• November 2001: Creation of the Transportation Security Administration (TSA) as part of the Aviation and Transportation Security Act
• December 2002: Congressional mandate for 100% screening of all checked baggage departing U.S. airports
• October 2007: First version of the Planning Guidelines & Design Standards (PGDS) for Checked Baggage Inspection Systems (CBIS)
The Evolution of BHS and CBIS
2019 Young Professional Challenge
Baggage Handling Systems
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IN BOUND PASSENGER ARRIVAL
OUT BOUND PASSENGER
DEPARTURE
Before the Mandate for Security Screening
2019 Young Professional Challenge
Baggage Handling Systems
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IN BOUND PASSENGER ARRIVAL
OUT BOUND PASSENGER
DEPARTURE
After the Mandate for Security Screening
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Basic Screening Solution Configurations
• Fully inline
• Mini inline
• Stand-alone EDS
• All ETD
2019 Young Professional Challenge
Move bags from check-in to the screening function
Move bags from the screening function to baggage make-up devices
Move bags from arrival gate to inbound baggage claim areas
Move bags through the screening function
Process international re-check baggage
Early bag storage
Baggage Handling Systems
(BHS) are at the heart of
airport operations
BHS Functions
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Check-
in Transport Sortation Cart
Make-up
Screen
Store
Critical Concerns in A Global, Connected Network:
• Varying levels of service guarantees
• Baggage disposition intra- and inter-airport
• Characteristics and size of “baggage” between markets
• Cold and hot baggage processing
• Integrated, flexible screening
• INFORMATION and CONNECTIVITY are at the heart of meeting expectations for Passengers
“Best Value” occurs when smart options offer flexibility and cost-
effectiveness while fully solving operational challenges
Unload
/ Sort Transport Claim
Cart
Make-up
Stage
Store
CBP /
FIS
Hot Bag
Service
Airport BHS Is A “System Of Systems”
- Connecting Concourses, Airlines, FIS across the Airport -
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2019 Young Professional Challenge
Key Considerations
Requirements Drive BHS Design
• Operational
• Security
• Facility
• Financial
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2019 Young Professional Challenge
Key Considerations INHERENT COMPLEXITY • Must meet not only today’s requirements, but also future demands for
changes in checked bag volumes and checked baggage characteristics, e.g.: size, dimensions, and composition
• Must work at a stable, consistent level of reliability under all conditions with very little “down time” for maintenance
DESIGN FLEXIBILITY IS KEY
• Each airport has unique constraints and requirements to consider – market demand, resource limitations, etc.
• Each BHS configuration must: – Fit within the available building footprint – Satisfy the specific technical needs of the airport, airlines and TSA –
reliability, delivery times, systems integration, etc. – Account for future growth requirements and evolving needs of the
airlines and TSA
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2019 Young Professional Challenge
Baggage Screening – Integrated System Overview
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2019 Young Professional Challenge
• Area 1: Inputs – Zone 1: Ticket Counter/Curbside (TC/CS) – Zone 2: Oversized Input (OS)
• Area 2: Screening – Zone 1: Baggage ID (SSM) – Zone 2: Out-of-Gauge (OG) – Zone 3: ISD Delivery Conveyors(SS) – Zone 4: ISD Machines – Zone 5: Level 1 Decision (ISD SS) – Zone 6: Level 2 Decision On-Screen
Resolution (OSR) – Zone 7: Level 3 Decision Checked Bag
Reconciliation Area(AL) (CBRA)
• Area 3: Make-Up – Zone 1: Cleared – Machine Level 1 (CL) – Zone 2: Cleared –OSR Level 2 (OSRCL) – Zone 3: Cleared –CBRA Level 3 (ALCL) – Zone 4: Make-Up/Sortation (CLM)
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Press Picture in Slide Show to run animation
The Anatomy of BHS/CBIS
2019 Young Professional Challenge
Building For The Future
• Build in Flexibility
• Plan for future technology
• Plan for removal/arrival of new equipment
• Plan for new protocols like Risk Based Security
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Press Picture in Slide Show to run animation
The Anatomy of BHS/CBIS
2019 Young Professional Challenge
Emerging Trends
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2019 Young Professional Challenge
• Passenger and baggage demand is growing
• Market and passenger expectations have changed
• Use of technology is expected, even preferred
• Off-airport and pre/post airport processing will become the norm
Emerging Trends in Aviation
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2019 Young Professional Challenge
Passenger and Baggage Demand
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2019 Young Professional Challenge
Infrastructure • $1.2-1.5 trillion in airport development over the next 15 years
• We can’t just make terminals and systems bigger, we need to build them smarter
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2019 Young Professional Challenge
Why is Baggage Infrastructure a Bid Deal?
• BHS is Critical Infrastructure
• A fragile or ineffective system will negatively impact passengers – Over-crowded lobby
– Long lines
– Extra wait time
– Delayed flights
– Lost bags
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2019 Young Professional Challenge
Baggage Handling Directly Impacts Quality of Service
• A fragile or ineffective system will negatively impact the Airport and Airlines – More staff
– Increased cost
– Increased Coordination
– Managing Chaos makes it harder to deliver a high level of service to passengers
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2019 Young Professional Challenge
• Passengers are increasingly demanding and expecting
• Faster airport and security processing
• Instant access to information about their trip and their bags
• Greater flexibility in booking and changing their route both before and during their trip
• More amenities
• The use of technology is transforming all of these areas
• It starts with establishing and verifying identity – of both the passenger and the bag
Changing Expectations and the Use of Technology
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2019 Young Professional Challenge
Processing Changes Envisioned
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2019 Young Professional Challenge
Approach
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2019 Young Professional Challenge
Technologies
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2019 Young Professional Challenge
Technologies
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2019 Young Professional Challenge
Technologies
Permanent Bag Tag
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2019 Young Professional Challenge
Technologies
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2019 Young Professional Challenge
Technologies
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2019 Young Professional Challenge
Next Steps
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2019 Young Professional Challenge
Next Steps
• Form teams
• Pick mentors
• Set team meetings
• Phase 1 Deliverable – October 31, 2018 Quantify the Problem: Define and present the problem statement at a level where laymen and all stakeholders can understand the impact. The deliverable could be a drawing, a picture, a short paper, a short video, whatever the participants believe delivers the message.
• Next Webinar – November/December to review submissions
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2018 Annual BHS Summit – Maximizing the Value of your BHS Asset 35
Baggage Handling is at the Heart of Every Airport Operation
2019 Young Professional Challenge 36