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Bala Iyer Self Profile Feb 2015 FInal

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S.Balachandran Iyer Mobile E-Mail Linkedlin : +91 98202-20961 : [email protected] :in.linkedin.com/in/venpro Summary & Expertise Pre Sales, Sales, Marketing & Business Development Specialist with over two & half decades of experience in IT Products & Services across USA, APAC, EMEA geography Consulting with corporates on Business Strategy & IT implementation, New Accounts Acquisition, Bid Planning and Management, Negotiations, Contract Management, Pre-sales and Management Consulting Business development in New Geographies, P&L responsibility and Customer Relation Management. Analyst & Advisory Relationships Market Analysis - Go-To-Market Strategy / Planning Forging Business Alliances and Partner Alliances Management Responding to Rfp’s and RFI’s
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Page 1: Bala Iyer Self Profile Feb 2015 FInal

S.Balachandran IyerMobileE-MailLinkedlin

: +91 98202-20961: [email protected]:in.linkedin.com/in/venpro

Summary & Expertise• Pre Sales, Sales, Marketing & Business Development Specialist with over two & half

decades of experience in IT Products & Services across USA, APAC, EMEA geography•

••

Consulting with corporates on Business Strategy & IT implementation,New Accounts Acquisition, Bid Planning and Management, Negotiations, ContractManagement, Pre-sales and Management ConsultingBusiness development in New Geographies, P&L responsibility and Customer RelationManagement.Analyst & Advisory RelationshipsMarket Analysis - Go-To-Market Strategy / PlanningForging Business Alliances and Partner Alliances ManagementResponding to Rfp’s and RFI’s

••••

Page 2: Bala Iyer Self Profile Feb 2015 FInal

Summary

1. I am a strategic planner with more than TWENTY NINE years of proven experience in theI.T.industry. My expertise is in Sales, Marketing, Business Development, Project Management,Program Management & Resource Management functions. The applications and services coveredwere largely in the ERP space in the Information Technology(IT)- Services, IT-ERP/SCM/CRMindustry with experience across APAC, EMEA and USI have good process knowledge and understanding of few key industries like Manufacturing (HeavyEquipment’s, Consumer Packaged Goods (CPG/FMCG) and Professional Services) and articulatingthe business value of the same to business users. I am experienced in managing complexopportunities across Heavy Engineering, Chemicals, FMCG, and Retail industriesMy Sales and Business Development skills include response to RFP, RFI, Tenders, co-ordination withclient, vendors and internal legal, finance & solution teams, working with sales leaders to managesales leads, prospective customers and product vendors.I have worked extensively with SME/SMB in India to create business case to adopt InformationTechnology as a key growth driver especially in the Enterprise Business Solutions (ERP)I have experience of handling small to mid-size sales teams to drive growth and also establishing ahigh performance sales team and working for large and complex integrated solution dealsI have a rich experience in architecting solutions for clients across all phases of the ERP projectlifecycle (from pre sales, project prep through go live, hyper-care and client servicing). Executed atleast FIVE full-lifecycle ERP (SAP, Baan and Oracle) implementations in India and abroad

2.

3.

4.

5.

6.

Page 3: Bala Iyer Self Profile Feb 2015 FInal

Pre Sales, Sales, Marketing & Business Development Specialist with over two & half decades of experience in IT Products& Services across USA, APAC, EMEA geography

Founder: Ven-Pro Consultancy Services : Sales Enablement Services for Tier2, Tier3, Mid-Tier & Startup TECHNOLOGYPRODUCTS AND SERVICES companies in any phase of the selling cycle – sales, pre-sales, sales support (inside sales) &delivery

Name : S.Bala Chandran Iyer (Bala Iyer) Education Qualification : M.Sc. (Electronics)-1985- Mumbai University Diploma in Sales & Marketing-1994-Mumbai

University Contact Details : Mobile : +91 98202 20961; [email protected];

www.ven-pro.comhttp://in.linkedin.com/in/venpro

Sales Enablement Entrepreneur – Founder of Ven-Pro Consultancy Services – Service offerings insales enablement for Tier2, Tier3, Mid-Tier & Startup TECHNOLOGY PRODUCTS AND SERVICEScompanies in any phase of the selling cycle – sales, pre-sales, sales support (inside sales) &delivery

Senior Manager (Sales, Business Development, Account Management, Alliances and Partnershipsand Client Servicing) with over 29 years experiences in the Information Technology (IT) - Services,IT-ERP/SCM/CRM industry-Baan(Infor), Oracle & SAP- Products & Services

Verifiable track record of successfully leading the pursuits through the full life-cycle of ERP(SAP,BaaN(now INFOR), Oracle) from prospecting, Pre-sales, Sales, Solutioning ,Negotiating, ProgramManagement and trusted client advisor combining consultative selling and Solutioning skills

Competence &Expertise

Page 4: Bala Iyer Self Profile Feb 2015 FInal

CORPORATE WORKED FOR

Founder: Ven-Pro Consultancy Services : Sales Enablement Services for Tier2, Tier3, Mid-Tier & Startup TECHNOLOGYPRODUCTS AND SERVICES companies in any phase of the selling cycle – sales, pre-sales, sales support (inside sales) &delivery

The first ever order for onsite/offshore work with number of clients in USA as Head ofPeopleSoft Practice

Successfully lead the team efforts for establishing the SAP HR practice starting with Gillette Established winning alliances and partnership for licensing and services of BaaN(ERP) in India, Sri

Lanka, Philippines and Singapore Established the reseller partnership with SAP (India). First ever partnership of this type for Patni Successfully conducted the India campaign for acquiring blue chip clients in India for end to end

implementations with SAP (India) for new clients like Gujarat Reclaim & Rubber ProductsLtd(GRRPL), Classic Stripes, Avaya Global, INTAS and Support & Maintenance contracts for HRJohnson Tiles, Messung, Jayant Agro Chemicals to name a few in SAP

Pre Sales /

Alliances &Partnerships

SWEET SPOT

End to end Solutioningapproach backed byexpertise in connectingtechnicalities withbusiness solving expertise

ERP PRODUCTS WORKED ON

Pre Sales, Sales, Marketing & Business Development Specialist with over two & half decades of experience in IT Products& Services across USA, APAC, EMEA geography

Page 5: Bala Iyer Self Profile Feb 2015 FInal

Founder: Ven-Pro Consultancy Services : Sales Enablement Services for Tier2, Tier3, Mid-Tier & Startup TECHNOLOGYPRODUCTS AND SERVICES companies in any phase of the selling cycle – sales, pre-sales, sales support (inside sales) &delivery

Led and successfully implemented the largest and most complex implementation for BaaN in India at aleading heavy equipment manufacturing company in Mumbai, India. This was the largest deal for Baan inIndia. Won against SAP and is the only unit still running Baan while the group has SAP implemented in otherunits

Led and successfully implemented BaaN in India at leading electronic manufacturing company in Mumbai),India & at a leading fire equipment company in India

Pre Sales & implementation at One of the 1st temple trusts to implement SAP in India. Won theimplementation against stiff competition from Oracle

The largest deal for Patni for an end to end implementation in India at leading stock exchange with Oracle(India)

End to end implementation of SAP CRM at a leading telecom company in India SAP version Upgrade for a leading travel agency in Mumbai, India Account Management for P&G, APAC SAP implementation for a leading CPG company in the Middle East

Program Management& End to end

implementation

Awarded 2nd Ranking for the white paper in an internal competition for “Getting Maximum Benefits out ofERP”

Achieved the first ever solution by Patni certified by SAP (India) for the rubber & tyre vertical Won the TEAM AWARD (as leader) for the BUSINESS DEVELOPMENT TEAM for its contribution to business in

2009. Lead a sales team of 10 consultants at L&T Infotech Lead a team of consultants to sign up prestigious clients enabling BaaN to have a strong presence in Indian

market such as Larsen & Toubro, Sulzer Pumps, Bharath Bijlee,Emco Transformers, Synergy Automotives,Unichem Laboratories etc, while working as Principal Consultant with - BaaN, (Mumbai), India

Rich experience in architecting solutions for clients across all phases of the ERP project lifecycle (from projectprep through go live, hyper-care and client servicing). Executed at least SIX full-lifecycle ERP (SAP, Baan andOracle) implementations in India and abroad

AchievementSnapshot

Pre Sales, Sales, Marketing & Business Development Specialist with over two & half decades of experience in IT Products& Services across USA, APAC, EMEA geography

Page 6: Bala Iyer Self Profile Feb 2015 FInal

Founder: Ven-Pro Consultancy Services : Sales Enablement Services for Tier2, Tier3, Mid-Tier & Startup TECHNOLOGYPRODUCTS AND SERVICES companies in any phase of the selling cycle – sales, pre-sales, sales support (inside sales) &delivery

Sales Enablement for an IIT Bombay start up in Data Analytics and BusinessIntelligence Services based out of Mumbai. Won TWO marquee customers forthem. Helped formed alliance with a leading European ETL company.

Program Management and ERP Consulting including sales enablement for a ITServices company based out of Chennai

Sales Enablement Consultancy Services for Software Testing Company based out of Gujarat IT products company dealing with Ground Handling facility for Airports

based out of Mumbai Environmental consultancy services company based out of Mumbai Solid liquid separation company based out of Mumbai Data Center based out of Maharashtra

Ven-Pro ConsultancyServices –

Achievements

(Ist year ofoperations)

www.ven-pro.com

Sales Pre Sales Inside Sales Delivery

Pre Sales, Sales, Marketing & Business Development Specialist with over two & half decades of experience in IT Products& Services across USA, APAC, EMEA geography

Page 7: Bala Iyer Self Profile Feb 2015 FInal

About Ven-Pro

Ven-Pro (www.ven-pro.com ) is a business consultancy servicescompany catering to the sales enablement needs of technologiccentric enterprises – startups, mid-tier, tier-2, tier 3 and new ageproduct & services companies

Founder Profile

Bala Iyer is an IT industry veteran with over 29 years experience inpre sales, sales, inside sales and business development in companieslike Patni(now Igate), Baan (now Infor), L&T Infotech, NIITTechnologies and CMC Ltd. He has led many pre sales campaigns andwon marquee customers in ERP(SAP, Baan& Oracle) , a track recordof accomplishment in end to end implementations, programmanagement and key account management in APAC, USA & EMEAgeographies

We cater to thisBusiness Need

•Technology Centric Enterprises Needs An End To End Solutioning Approach Combining

Technical Expertise With Business Solving Know How Articulation Of The Technical Solution-Solving Business

Challenges - Easy To Implement Framework

Page 8: Bala Iyer Self Profile Feb 2015 FInal

Sales Pre Sales Inside Sales Delivery

Busi

ness

Cha

lleng

esVe

n-Pr

o Se

rvic

es O

fferin

gs Articulating the

Value Proposition Target Customer

Profiling Bid & Proposal

Management Key Account

Management Corporate

Presentation Pitch Sales Kit :

Maintaining acurrent one

Consultative &Solution SellingApproach

Product/ServicePositioning :Function-ProcessMapping

KnowledgeManagementFramework

Proof ofConcept/ProductDEMO approach

Sales Portal/IntranetApproach

ContentManagement

Messaging & MailingTemplates

Website ContentBuild Up

E Mail Marketing &Automation

CampaignManagement

Customer Referralsand TestimonialsLibrary

Image LibraryMaintenance

Customer FacingSkills

Value ChainMapping : Domain

Company ServiceOffering: Awareness& Mapping to clientneeds

Sales-Pre-Sales-Delivery : SweetSpots for crosssellingopportunities

Value PropositionWorkshops

Customer ProfilingTemplates

Bid & ProposalManagementWorkshop

Key AccountManagement :Templates

CorporatePresentation Pitch :Preparation

Sales Kit : Preparation

Consultative &Solution Selling :Workshops

Product/ServicePositioning :Approach Workshops

KnowledgeManagementFrameworkPreparation

Proof ofConcept/ProductDEMO approachStrategy Workshop

Sales Portal/IntranetApproach Strategy

ContentManagement Strategy

Messaging & MailingTemplates

Website ContentBuilding

E Mail Marketing :Content Building

Customer Referrals andTestimonials : Template

Image LibraryMaintenance

Customer FacingSkills

Value Chain Mapping: Domain Template

Company ServiceOffering: Workshops

Cross sellingopportunities :Workshop

Page 9: Bala Iyer Self Profile Feb 2015 FInal

Sales Pre Sales Inside Sales Delivery

Busi

ness

Cha

lleng

esVe

n-Pr

o Se

rvic

es O

fferin

gs Articulating the Value

Proposition Target Customer Profiling Bid & Proposal

Management Key Account

Management Corporate Presentation

Pitch Sales Kit : Maintaining a

current one

Consultative & SolutionSelling Approach

Product/ServicePositioning : Function-Process Mapping

Knowledge ManagementFramework

Proof of Concept/ProductDEMO approach

Sales Portal/IntranetApproach

Content Management Messaging & Mailing

Templates Website Content Build

Up E Mail Marketing &

Automation Campaign Management Customer Referrals and

Testimonials Library Image Library

Maintenance

Customer Facing Skills Value Chain Mapping :

Domain Company Service

Offering: Awareness &Mapping to client needs

Sales-Pre-Sales-Delivery: Sweet Spots for crossselling opportunities

Value PropositionWorkshops

Customer ProfilingTemplates

Bid & ProposalManagement Workshop

Key Account Management: Templates

Corporate PresentationPitch : Preparation

Sales Kit : Preparation

Consultative & SolutionSelling : Workshops

Product/ServicePositioning : ApproachWorkshops

Knowledge ManagementFramework Preparation

Proof of Concept/ProductDEMO approach StrategyWorkshop

Sales Portal/IntranetApproach Strategy

ContentManagement Strategy

Messaging & MailingTemplates

Website Content Building E Mail Marketing : Content

Building Customer Referrals and

Testimonials : Template Image Library Maintenance

Customer Facing Skills Value Chain Mapping :

Domain Template Company Service

Offering: Workshops Cross selling

opportunities : Workshop

Deliv

erab

les Workshops : One /Two Days Presentation Decks Flyers Word Documents/PDF Handbooks

Valu

e P

ropo

sitio

n Complete end to end services: Entire chainfrom sales to delivery

Depth & breadth of experience at every stageof the value chain – sales to delivery

Customized to your needs Flexible Engagement Models

Page 10: Bala Iyer Self Profile Feb 2015 FInal

Sales Pre Sales Inside Sales DeliveryVe

n-Pr

o Se

rvic

es O

fferin

gs

Value PropositionWorkshops

Customer ProfilingTemplates

Bid & ProposalManagement Workshop

Key AccountManagement :Templates

Corporate PresentationPitch : Preparation

Sales Kit : Preparation

Consultative &Solution Selling :Workshops

Product/ServicePositioning :Approach Workshops

KnowledgeManagementFrameworkPreparation

Proof ofConcept/ProductDEMO approachStrategy Workshop

Sales Portal/IntranetApproach Strategy

ContentManagement Strategy

Messaging & MailingTemplates

Website ContentBuilding

E Mail Marketing :Content Building

Customer Referrals andTestimonials : Template

Image LibraryMaintenance

Customer FacingSkills

Value Chain Mapping: Domain Template

Company ServiceOffering: Workshops

Cross sellingopportunities :Workshop

Deliv

erab

les Workshops : One /Two Days

Presentation Decks Flyers Word Documents/PDF Handbooks

Valu

ePr

opos

ition

Complete end to end services: Entire chain from sales todelivery

Depth & breadth of experience at every stage of the valuechain – sales to delivery

Customized to your needs Flexible Engagement Models

Deliv

erab

les

Sales Enablement for an IIT Bombay start up in Data Analytics and Business Intelligence Services based out of Mumbai.Won TWO marquee customers for them. Helped formed alliance with a leading European ETL company.

Program Management and ERP Consulting including sales enablement for a IT Services company based out of Chennai.Won a SAP Upgrade project for them in Mumbai

Sales Enablement Consultancy Services for Software Testing Company based out of Gujarat,India IT products company dealing with Ground Handling facility for Airports based out of Mumbai,India Environmental consultancy services company based out of Mumbai, India Solid liquid separation company based out of Mumbai, India Data Center based out of Maharashtra, India

Page 11: Bala Iyer Self Profile Feb 2015 FInal

International Experience – ASIA

Led pre sales, teaching &coaching, businessdevelopment, accountmanagement for prospectsand customers in SAP, Baanand Oracle

New Zealand

Page 12: Bala Iyer Self Profile Feb 2015 FInal

International Experience - Europe

Led pre sales, teaching &coaching, businessdevelopment, accountmanagement for prospectsand customers in SAP, Baanand Oracle

Page 13: Bala Iyer Self Profile Feb 2015 FInal

International Experience –Middle East

Led pre sales, teachingcoaching, businessdevelopment, account

&

management for prospectsand customers in SAP, Baanand Oracle

Page 14: Bala Iyer Self Profile Feb 2015 FInal

International Experience – USA

Led pre sales, teaching &coaching, businessdevelopment, accountmanagement for prospectsand customers in SAP, Baanand Oracle

Page 15: Bala Iyer Self Profile Feb 2015 FInal

Accomplishments : Business Development/Program Management

Regional Sales Manager(West) at CMC Ltd :•– Profit Center head for Western Region leading a team of 9 sales people for Enterprise & Govt Deals

• Head Operations (West) at IFS Solutions India Ltd– Profit center head for Western Region for license sales and services for IFS ERP.

• Head - Client Relationships at NIIT Technologies Ltd (NIIT Technologies is a global ITsolutions organization, servicing customers in North America, Europe, Asia and Australia. It offersservices in Application Development and Maintenance, Enterprise Solutions, Managed Servicesand Business Process Management to organizations in few select industry segments) from 2010 to2012

– Achieved overall growth, profitability, staffing, management and delivery of the most complex, highly visible engagements ina new geography for SAP end to end implementation acting as a trusted CLIENT PARTNER/MAJOR ACCOUNT/STRATEGICACCOUNT in the FMCG (leading distributor of PEPSI & Frito Lays) in the Middle East (Tehran, Iran). Lead a team of TEN peopleONSITE – 3 factories, Head Office and 21 Warehouses. All modules (FI-CO,SD,MM, PM,QM).

• Dy. Head(Sales) at L&T Infotech (L&T Infotech is a global IT services and solutions provider.The parent company is Larsen & Toubro Ltd. (L&T), a technology, engineering, manufacturing andconstruction conglomerate, with global operations) from 2008 to 2010

– Positioned the company’s offerings as the preferred solution provider for a Large Consumer Packaged Goods (CPG) companyin Asia Pacific in key areas of manufacturingWon the TEAM AWARD (as leader) for the BUSINESS DEVELOPMENT TEAM for its contribution to business in 2009. Lead asales team of 10 consultantsStreamlined the business development processes and made significant contributions in pre-sales campaigns for client facingsales personnel increasing effectiveness in sales

Page 16: Bala Iyer Self Profile Feb 2015 FInal

Achievements (Start Ups, Alliances andPartnerships)

Senior Manager/Director (Sales) with Patni Computer Systems Pvt Ltd (now IGATE) (Patni ComputerSystems Ltd. (Patni) is one of the leading global providers of Information Technology services andbusiness solutions. Over 15,000 professionals service clients across diverse industries, from 23 salesoffices across the Americas, Europe and Asia-Pacific, and 21 Global Delivery Centers in strategic locationsacross the world) from 2001 to 2008

1.2.3.

The first ever order for onsite/offshore work with number of clients in USA as Head of PeopleSoft practiceSuccessfully lead the team efforts for establishing the SAP HR practice starting with GilletteEstablished the reseller partnership with SAP (India). First ever partnership of this type for Patni. Partnership alliance withINFOR (ex (SSA Global-ex BaaN)) & OracleThe first ever deal for Patni for SAP end to end implementation globally at mid-size rubber manufacturing company in Indiaalong with SAP (India)Competed and executed successfully for an end to end SAP implementation for a auto graphics company along with SAP (India)Achieved the first year targets raising revenue worth Rs. 4.5 crores (USD 1 million). Raised additional revenue of Rs. 12 lacs(USD 26,000) as VAR commissionBuild a India Sales Team f(2 sales person) or business development from scratchAchieved the first ever solution by Patni certified by SAP (India) for the rubber & tyre vertical nd exceeded the sales target inthe first year of operationThe largest deal for Patni for an end to end implementation in India at leading stock exchange with Oracle (India)

4.

5.6.

7.8.

9.10. Won the Ist ever end to end implementation for Patni at a fire equipment manufacturing company India with BaaN11. Awarded 2nd Ranking for the white paper in an internal competition for “Getting Maximum benefits out of ERP

Page 17: Bala Iyer Self Profile Feb 2015 FInal

Achievements (Pre Sales, Project andProgram Management)

• Principal Consultant/Project Manager with The Baan Company, Mumbai(India)( INFOR).(The Baan Company is one of the world's top producers of enterprise businessmanagement (ERP) and client/server software systems, with more than 3,000 customers at5,000 sites around the world. From its dual headquarters in The Netherlands and in Reston,Virginia, Baan oversees a global organization of subsidiary and partnership companies, bothfor product development and for distribution and implementation of the company'sproducts. Baan's 20 years of experience developing automated software solutions formanufacturing and business systems) from 1995 till 20001. Led a team of consultants to lead successful pre sales campaigns to sign up prestigious clients In in

India and abroad in the discrete and process manufacturing industries in APAC(India, Singapore,Malaysia)Established winning alliances and partnership for licensing and services of BaaN(ERP) in India, SriLanka, Philippines and Singapore

2.

Page 18: Bala Iyer Self Profile Feb 2015 FInal

Achievements in winning pursuits through the full life-cyclefrom prospecting, pre-sales, Solutioning, Negotiating, ProgramManagement and finally trusted client advisor/partner (1996-2008)(Baan, Patni, L&T Infotech)

1. Upgrade from SAP ECC 4.0 to SAP ECC 6.0 for a Upgrade for a leadingtravel agency in Mumbai, India wit 5 consultants. The duration of theproject was 3 months.services contract also. Won thevendor, TCS. (2008)

Won the post implementation supportupgrade contract displacing the incumbent

2. End to end implementation of SAP CRM for 10 users for a Leading Telecomcompany in Gujarat, India with 2 consultants. The duration of the projectwas 6 months. (2008)Evolved the "basket of hours" service model as a revenue generator for allERP services (SAP/Baan /Oracle) generating annuity business for post

3.

implementation support(ONSITE/OFFSHORE) from diverse companiesbased in Maharashtra, India (2007-2008)

Page 19: Bala Iyer Self Profile Feb 2015 FInal

Achievements in winning pursuits through the full life-cyclefrom prospecting, pre-sales, Solutioning, Negotiating, ProgramManagement and finally trusted client advisor/partner (1996-2008)(Baan, Patni, L&T Infotech)

4. End to end implementation of SAP (A1) for 100 users covering Sales,Materials and Finance with 6 to 8 consultants for a leading temple trustin Maharashtra(India). The duration was 6 months (2006). One of the 1sttemple trusts to implement SAP in India. Won the implementationagainst stiff competition from Oracle.

End to end implementation of Oracle E business suite covering5.Financials and HR for a Leading stock exchange in Mumbai, India with 6 to 8consultants. The duration of the project was 8 months. (2006)

i.ii.iii.iv.

1st end to end implementation for Patni in India for Oracle E business suiteLargest deal of the year in terms of revenuePartnered with Oracle India to execute the projectImplementation won against stiff competition from SAP and incumbent vendor, Wipro

Page 20: Bala Iyer Self Profile Feb 2015 FInal

Achievements in winning pursuits through the full life-cyclefrom prospecting, pre-sales, Solutioning, Negotiating, ProgramManagement and finally trusted client advisor/partner (1996-2008)(Baan, Patni, L&T Infotech)

6. End to end implementation of Baan for 25 users covering Sales,a Leading Firethe project was

Production, Materials and Finance with 4 consultants forEquipment Manufacturing company in India. The duration of6 months. Won the post implementation support contract also(2006)7. End to end implementation of SAP (A1) for 150 users covering Sales,Materials, Production and Finance for TWO factories with 6 to 8 consultantsfor a Mid Size Rubber Manufacturing Company in Mumbai, India. First Dealwith SAP (India). Won the SAP VAR Partnership for Patni. First end to endimplementation for Patni in SAP space globally. Got the solution certifiedfrom SAP (India) for the Rubber Vertical. Duration of the project was 6months (2005). Won the post implementation support contract for a year.

Page 21: Bala Iyer Self Profile Feb 2015 FInal

Achievements in winning pursuits through the full life-cyclefrom prospecting, pre-sales, Solutioning, Negotiating, ProgramManagement and finally trusted client advisor/partner (1996-2008)(Baan, Patni, L&T Infotech)

8. End to end implementation of SAP (A1) for 300 users covering Sales,Materials, Production and Finance for TWO factories with 6 to 8 consultantsfor a Large Autographics Company in Mumbai, India. The duration of theproject was 8 months (2005). Won the post implementation support contractfor a year.9. End to end BaaN implementation for 50 users covering sales,materials, production and finance at a single plant with 4 to 6 consultants fora Leading electronic component manufacturing Company in Mumbai, India.Achieved Successful GO LIVE of the project. Won the post Implementationsupport Contract. Duration of the project was 6 months. (1996).

Page 22: Bala Iyer Self Profile Feb 2015 FInal

Achievements in winning pursuits through the full life-cyclefrom prospecting, pre-sales, Solutioning, Negotiating, ProgramManagement and finally trusted client advisor/partner (1996-2008)(Baan, Patni, L&T Infotech)

10. End to end BaaN implementation for 500 users covering sales,materials, production and finance at two plants with 6 to 8 consultants for aLeading Heavy Equipment manufacturing company in Mumbai, India.Successful campaign against SAP to win the deal as the PRE SALES head andthen doubled up as a project manager. THIS IS THE ONLY UNIT TO RUN BAANERP STILL whereas all other units at this company are with SAP. Duration ofthe project was one year (1998-1999).Won the annual support deal.

Page 23: Bala Iyer Self Profile Feb 2015 FInal

Training & Consultancy(Baan, Patni) (1995-2008)

• Functional training in Baan manufacturing for Baan partners in Singapore

• Baan Process Module functional training for JG Summit Group inPhillipines and Korea Heavy Industries Limited (Hanjung) in Pusan, SouthKorea

• Workshop on Baan Process functionality for OKI Electric, Japan

• Functional Manufacturing training for Century Canning Corporation (CCC)and Leverage Systems and Technology (LST) in Manila, Phillipines; Baan(Japan) and Access Information Technology in Mumbai

• Conducted training Workshop for Baan partners in Dynamic EnterpriseModeler (DEM) for business process mapping and implementationmethodology

Page 24: Bala Iyer Self Profile Feb 2015 FInal

Software Development & Maintenance(Asian Paints)(1986-1990)

• Development and maintenance of the in-house developed software inCOBOL for accounting and MIS operations for support of the marketingfunction.

• Developed and maintained the in-house developed software in COBOL /Dbase Responsible for the branch systems implementation across thecountry and training of the branch personnel.

• Developed and maintained software developed in-house in PC-COBOL forOrder Processing of Industrial Products for Head Officer Marketingfunction.

• Worked on the maintenance of the Material Cost Control System and theInventory Reconciliation System developed in COBOL on UNIX platform.

Page 25: Bala Iyer Self Profile Feb 2015 FInal

Rollout & Migrations (1995-2006)

• Project Manager for a time bound ERP migration from one version of Baanto another for a leading manufacturing company in India. (Time frame : 3months)

• New module roll outs for the Baan Company in Holland for Baan Processand QMS (Quality Management System)

• New module roll out for the version ofHolland

Baan in Malaysia & Bootcamp in

• Participated and trained in the BaanTarget in Holland

Implementation methodology –

Page 26: Bala Iyer Self Profile Feb 2015 FInal

The Baan Company (1995 to 2000)Partnership & Alliances

• Involved in the Partnership program for Baan in Colombo via MillenniumInformation Technology Limited and pre-sales work for Yeo-Hiap Sing Ltd,SingaporeConducted Product Overview Workshops for– Companies signing up as BaaN partner in India and Abroad.– For clients and Baan partners like Bharat Bijlee, Unichem Laboratories,

Tandon Group of Companies, Computer Maintainence Corporation(CMC), Price Water House, AF Fergusons, Digital Equipment (India)

Limited, Tata Consultancy Services (TCS), Aptech Limited, MafatlalConsultancy Services (MCS) etc.

Conducted Pre-sales & pre-assessment study for adaptation of Baan forTRIUMPH Int’l, Hong Kong for a monthLead a team of consultants to sign up prestigious clients enabling BaaN tohave a strong presence in Indian market such as Larsen & Toubro, SulzerPumps, Bharath Bijlee, Emco Transformers, Synergy Automotives, UnichemLaboratories etc. while working as Principal Consultant with - BaaN,(Mumbai), India

Page 27: Bala Iyer Self Profile Feb 2015 FInal

The Baan Company (1995 to 2000)Partnership & Alliances …2/2

• Provided Baan Process Module functional training for– JG Summit Group in Phillipines and Korea Heavy Industries Limited

(Hanjung) in Pusan, South Korea & other Baan partners in Singapore.– Century Canning Corporation (CCC) and Leverage Systems and Technology

(LST) in Manila, Phillipines; Baan (Japan) and Access InformationTechnology in Mumbai

Conducted a workshop on Baan Process functionality for OKI Electric, JapanFunctional Manufacturing training Conducted training Workshop for Baanpartners in Dynamic Enterprise Modeler (DEM) for business process mappingand implementation methodology

••

Page 28: Bala Iyer Self Profile Feb 2015 FInal

Trainings Attended (2000 to 2008- Baan &Patni)

SAP-SMB-Solution Selling Workshop : Organized by SAP(India) : October, 2008General Management Competence Development Program for Senior Managers

••

of Patni – Indian Institute of Management (IIM), Ahmedabad, India from Nov14th to Nov 19th, 2005

• The New Sales Manager –14/08/2004

Creating Customer Oriented Teams – 12/08/2004 to

••

10thCreativity and Lateral Thinking : January, to January,11th 2003 (Patni)Conflict Resolution and Handling Difficult People : September 19th toSeptember 20, 2003 (Patni)Impactful Presentations : From Ideas to Audience : March 30, 2003 to April 1,2003 (Patni)Creativity and Lateral Thinking: January 10th, 2003 to January 11th, 2003Successful Negotiations : Win Win Relationships: 14, 15 and 16 November,2002 (Patni)Shiv Khera’s- “Blue Print for Success” : 15th, 16th and 17th Jan 2000 (BaaN)

••

Page 29: Bala Iyer Self Profile Feb 2015 FInal

Trainings Attended (2008 to 2010)

• At L&T Infotech (2008 to 2010)– Leadership Journeyman- Leadership Development Initiative from

05/06/2008 till 09/06/2008Experiential Learning

Square Circles- New ways to thinkOutbound Journey- Senior Leadership WorkshopCreative Trainer- Methods/Techniques for being an effective trainerCreativity and Innovation WorkshopCoaching for PerformanceLarge Account Management Program – LAMP – Miller Heiman

–––––––

• Priya Kumar’s Training Systems : Senior Leaders Go beyond Workshop :27th August, 2009

Page 30: Bala Iyer Self Profile Feb 2015 FInal

Trainings Conducted (2008 to 2012)

• Conducted Training for Business Development team on Improved Decision27thMaking leading to effectiveness in SALES at L&T Infotech (September,

and September 28th, 2008)• Member of the Senior management actively involved in Management

Development programs for leadership in L&T Infotech. Conductedworkshops in proposal management, contracts etc(2008-2010)Conducted regular workshops on Business Analysis and ERP concepts tosales and pre sales people in NIIT Technologies, L&T Infotech,Patni, BaaN

Page 31: Bala Iyer Self Profile Feb 2015 FInal

HonorsCertified Platinum PreSales Championby SAP (India) at Patni in Jan 2008

and Awards• Certificate at K.J. College of Science,•

University of Mumbai, India in July 1982 forFirst prize in English Essay competition• Certificate of Merit for Whitepaper

• Certificate at K.J. College of Science,Winner at Patni Computer Systems Ltd.Won the 2nd prize for the whitepapertitled "Getting maximum value out ofERP “in Jan 2005 at Patni

University of Mumbai, India in June 1981 for2nd prize in the Essay Writing competitionCertificate at K.J. Somaiya College of ScienceDecember 1980 : Member of the winningteam for the Quiz Competition

•• Certificate of Merit awarded by

Competition Success Review : Won high• Certificate of Honor at St Xaviers Highcommendation for the Essay

School Powai in April 1978 : Winningcompetition organized across India formember of the group which secured the Istposition in the QUIZ competitionCertificate of Honor Edit Secondary SchoolsZonal Committee, Bhandup, Mumbai, Indiain January 1977. Won the 2nd prize in theQUIZ contest competing against 15 schools

the topic "We should invest insportsman rather than in sportscomplexes" in January 1983 •

• Certificate of Merit awarded byCompetition Success Review : Won highcommendation for the Essaycompetition organized across India forthe topic " Can India attain ZEROpopulation growth" in the essay writingcompetition in May, 1983

Page 32: Bala Iyer Self Profile Feb 2015 FInal

TEAM AWARD (as leader) for the BUSINESS DEVELOPMENTTEAM for its contribution to business in 2009. Lead a salesteam of 10 consultants : L&T Infotech.

Page 33: Bala Iyer Self Profile Feb 2015 FInal

Recommendations

• “We had and have a really great team withBala. I learned a lot from him, we achievedgreat target but the most important thing that I

• “I had the pleasure of working withBala and under him I learned a lot,specially how to plan ahead andkeep big picture in mind whiledoing that. He is an excellent peopleas well as goal oriented person andalways in tune with the needs ofthe client.”

need to emphasizefriend which I am2011

on, is that I made a greatproud of.” November 17,

– Reza Afkhami, SC Manager, Dina groupwas with another company when workingwith me at NIIT Technologies Ltd – Khurram

ConsultantShahzad,

(SD),SAPNIIT

Technologies Limited, reportedto me at NIIT Technlogies Ltd

Page 34: Bala Iyer Self Profile Feb 2015 FInal

Recommendationsa great leader with vision, strong• “Bala is

businessgreatest.

sense andHe has

drive to achieve thegood understanding of

Manufacturing functions, processes and how itis implemented using typical ERP. Believes infairness, professionalism and hence builds thetrust in the people working with him. Hiscompassionate nature welcomes almostanybody to discuss their issues and come backwith a proper response for the same. I am surewe will see many heights being scaled by Bala inthe coming days.

Bala has proved to be a great manager who take greathis knowledge and experiencesstrong technical and solution

pride and effort to sharewith hisorientedsolution.

team. With abackground Bala can structure a winning ERPBala leads by example and has proven to

– Shashank Vaze, Senior Manager - BusinessDevelopment, L&T Infotech, reported tome at L&T Infotech champion the customer cause which make him a favorite

amongst competition and build a long term relationship. Ateacher and guide to team is a valued member in anorganization.”• Mohammed Azhar Pathan, Manager Business

Development, Patni Computer Systems, reported to meat Patni

Page 35: Bala Iyer Self Profile Feb 2015 FInal

Recommendations• Bala's capability to undertake detailed • “It was a pleasure to work with Bala at Patni for three

years. The things that impressed me about Bala are:discussions on functionality andsolution is amazing. In doing so, notonly is he able to provide guidance tohis customers on the correct solutionthat they should adopt but is also ableto engage with the technology folks tohelp them understand the customer

––

His aggressive attitude to businessHis patience to study the industry / market /client in depth before making the approachAnalytical skillsGood team-playerPersistent follow-up and follow-through onthings at hand

–––requirements better. A truly

ambidextrous salesperson and an assetin any customer situation”. • Wishing Bala GOOD LUCK for success & happiness in

his life and career.”– PV Srikanth, Sr. Manager, PatniComputer systems, worked – Ravindra Datar, Senior Manager - Marketing,

Patni Computer Systems Limited worked withme at Patni

directly with me

Page 36: Bala Iyer Self Profile Feb 2015 FInal

Recommendations“Bala Iyer was a great manager during• •“Bala Iyer is detail oriented and verymy Project with Patni for our Customerknowledgeable. He has good presentation skills

and always provides effective solutions to theclient. He is very good in crisis management andtakes charge to resolve the issues in timelymanner and to the best interest of the client. Hegives utmost importance to the team membersand recognizes and retains them for the success

Gillette Braun. Setting up SAP HRoutsourcing from the locations inGermany, USA and India.Bala as a people manager,

I experiencedwho oversees

and understands his resources& supportthat I

andthe

wasknows howKnowledgecoordinating

to plantransferof the project.

Company.”He is always an asset to the

at the customer site inFrankfurt. For me this was a honour toget introduced to the Organisation out ofIndia. Learned me a lot, how to worktogether on long distance, understandingthe culture differences. Bala Iyer was thecentral point in this process.”-Hans Taal, SAP HR Outsourcing, GilletteBraun (Frankfurt) reported to me atPatni

– Sri Hari Tholasi, Systems Consultant,MetLife was with another company whenworking with Bala at Patni

Page 37: Bala Iyer Self Profile Feb 2015 FInal

Recommendations• Bala is detail oriented and very persistent. He

understands the client requirement well. He wasable to create significant traction in Indiaterritory due to his good understanding of locallandscape. Besides, he was also able to createstrong relationships with various alliances”

• I have worked with Bala during SAPimplementation at Classic Stripes, while hewas with Patni Computers. They were ourimplementation partners. Frankly, it wasbecause of him the project went LIVE instipulated time frame. Bala is very strong at – Nisarga Gandhi, Associate Vice President -

SAP Practice, Patni Computer SystemsLimited worked directly with me at PatniComputer Systems Ltd

quickly understanding client's businessneeds & his greatest assets are his articulate& relationship building skills. In his role,managing the cross section of teamsinternal & external is the greatest challenge • “Bala is a Complete on all four frontswhich he is adept at. I wish him asuccess in career now & always.”

great 1.2.

Strategic ThinkingHis knowledge of ADM as well as Packed

– Shirish Joshi,, General Manager(Supply Chain), Classic Stripes Pvt Ltd,Mumbai

Applications,Market KnowledgeAbility to Engage and forge relationships as CXO level.High energy Bala is asset to Organisation he worksfor.

Shashank Pradhan, Solution Architect - MFGBU, PatniComputer Systems Ltd. worked with Bala at Patni

3.4.

Page 38: Bala Iyer Self Profile Feb 2015 FInal

Recommendations

• “Bala is an excellent leader • “Bala was my manager and I fondlyremember the days when I workedwith him at Patni. He had a hugedrive and passion to win clients,excel in our delivery and implementnew strategies. He was very helpfuland very approachable. A greatmotivator and fantastic orator. Hehad loads of knowledge andexperience. He was very easy towork with and I learnt a lot fromhim. I am thankful for all that Balahas done for me.”

ensures that right levelautonomy and freedom to histeam, and facilitatesgeneration of ideas, keep thebig picture in view. He showsgreat resolve and managesteam and stakeholders duringintenseescalation.strategictranslating

work deadlines,He is good in

andinto

planningstrategy

execution plans. Overall it hasbeen a great experience towork with Bala.”

– Nishant. Chemudupati,Management Trainee, PatniComputer Servicesreported to me at PatniComputer Systems Ltd

– NatarajanConsultant,Solutions

SS, SeniorSystem

Servicesand(Quninnox) reported tome at Baan

Page 39: Bala Iyer Self Profile Feb 2015 FInal

Recommendations• My Company was a Partner with Baan and it

assisted Bala in implementations for BaaN ERP.We worked together on campaigns for gettingmore customers. I found Bala to be one of the

• Bala is an excellent leader and a manager whodoes not shy away from challenges. I had thepleasure and privilege of working under Bala forthe prestigious Baan ERP implementation atL&T. The project was a mega scale IT project byall means, and any lesser mortal would havecrumbled under pressure of managing such ahigh profile customer with a team of very highlyqualified and intelligent members, but not Bala.He steadfastly worked towards each milestone,taking small steps at a time, to complete one ofthe largest ERP implementations of that time. Iam proud to have been part of the ERP project,and I am proud to have worked under him.”

most knowledgeable and well connectedpersons in Baan and all his colleagues andclients respected him for his knowledge,competence and a winning attitude.”

– Jeevan Prakash, General Manager, ISCConsultancy

• “Mr. Bala Iyer wasmanager for BaaNEngineering division

a consultant and projectimplementation at Heavyat L&T. He managed this – Vikas Khandekar, Manufacturing

project very well, delivered excellent results withlot of patience and taking everyone along with.His knowledge about the product was excellent,he was willing to meet high expectations andserved L&T in the best way. His capabilities willtake him a long way. I wish him all the best.”

Consultant, Baan - Partner

– V. G. Pathak , Key User, Larsen & Toubro,

Page 40: Bala Iyer Self Profile Feb 2015 FInal

Educational Background

Degree/Diploma Year of Passing Institute

Diploma in Sales &Marketing

1994 K.C. College ofManagement Studies,Mumbai, India

Master ofScience(M.Sc.)(Electronics)

1985 University of Mumbai,India

Bachelor ofScience(B.Sc.) (Physics)

1983 University of Mumbai,India

Page 41: Bala Iyer Self Profile Feb 2015 FInal

Family BackgroundPursuehobby.

Photography as aLike drawing and

painting, quizzes, essay writingand solving crosswords

My wife, Kala- house wifeShe is a B.E.(Civil) from VJTIand hasand ICICI

worked in Essar

Younger son,Aditya Iyer–Studying in XI thstandard

Elder son Abhishek Iyer-Completed

Ist level ofCA. Completed CFAPart 1 & Part 2 .Doinginternship andand aspiring to be a CA


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