S.Balachandran IyerMobileE-MailLinkedlin
: +91 98202-20961: [email protected]:in.linkedin.com/in/venpro
Summary & Expertise• Pre Sales, Sales, Marketing & Business Development Specialist with over two & half
decades of experience in IT Products & Services across USA, APAC, EMEA geography•
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Consulting with corporates on Business Strategy & IT implementation,New Accounts Acquisition, Bid Planning and Management, Negotiations, ContractManagement, Pre-sales and Management ConsultingBusiness development in New Geographies, P&L responsibility and Customer RelationManagement.Analyst & Advisory RelationshipsMarket Analysis - Go-To-Market Strategy / PlanningForging Business Alliances and Partner Alliances ManagementResponding to Rfp’s and RFI’s
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Summary
1. I am a strategic planner with more than TWENTY NINE years of proven experience in theI.T.industry. My expertise is in Sales, Marketing, Business Development, Project Management,Program Management & Resource Management functions. The applications and services coveredwere largely in the ERP space in the Information Technology(IT)- Services, IT-ERP/SCM/CRMindustry with experience across APAC, EMEA and USI have good process knowledge and understanding of few key industries like Manufacturing (HeavyEquipment’s, Consumer Packaged Goods (CPG/FMCG) and Professional Services) and articulatingthe business value of the same to business users. I am experienced in managing complexopportunities across Heavy Engineering, Chemicals, FMCG, and Retail industriesMy Sales and Business Development skills include response to RFP, RFI, Tenders, co-ordination withclient, vendors and internal legal, finance & solution teams, working with sales leaders to managesales leads, prospective customers and product vendors.I have worked extensively with SME/SMB in India to create business case to adopt InformationTechnology as a key growth driver especially in the Enterprise Business Solutions (ERP)I have experience of handling small to mid-size sales teams to drive growth and also establishing ahigh performance sales team and working for large and complex integrated solution dealsI have a rich experience in architecting solutions for clients across all phases of the ERP projectlifecycle (from pre sales, project prep through go live, hyper-care and client servicing). Executed atleast FIVE full-lifecycle ERP (SAP, Baan and Oracle) implementations in India and abroad
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Pre Sales, Sales, Marketing & Business Development Specialist with over two & half decades of experience in IT Products& Services across USA, APAC, EMEA geography
Founder: Ven-Pro Consultancy Services : Sales Enablement Services for Tier2, Tier3, Mid-Tier & Startup TECHNOLOGYPRODUCTS AND SERVICES companies in any phase of the selling cycle – sales, pre-sales, sales support (inside sales) &delivery
Name : S.Bala Chandran Iyer (Bala Iyer) Education Qualification : M.Sc. (Electronics)-1985- Mumbai University Diploma in Sales & Marketing-1994-Mumbai
University Contact Details : Mobile : +91 98202 20961; [email protected];
www.ven-pro.comhttp://in.linkedin.com/in/venpro
Sales Enablement Entrepreneur – Founder of Ven-Pro Consultancy Services – Service offerings insales enablement for Tier2, Tier3, Mid-Tier & Startup TECHNOLOGY PRODUCTS AND SERVICEScompanies in any phase of the selling cycle – sales, pre-sales, sales support (inside sales) &delivery
Senior Manager (Sales, Business Development, Account Management, Alliances and Partnershipsand Client Servicing) with over 29 years experiences in the Information Technology (IT) - Services,IT-ERP/SCM/CRM industry-Baan(Infor), Oracle & SAP- Products & Services
Verifiable track record of successfully leading the pursuits through the full life-cycle of ERP(SAP,BaaN(now INFOR), Oracle) from prospecting, Pre-sales, Sales, Solutioning ,Negotiating, ProgramManagement and trusted client advisor combining consultative selling and Solutioning skills
Competence &Expertise
CORPORATE WORKED FOR
Founder: Ven-Pro Consultancy Services : Sales Enablement Services for Tier2, Tier3, Mid-Tier & Startup TECHNOLOGYPRODUCTS AND SERVICES companies in any phase of the selling cycle – sales, pre-sales, sales support (inside sales) &delivery
The first ever order for onsite/offshore work with number of clients in USA as Head ofPeopleSoft Practice
Successfully lead the team efforts for establishing the SAP HR practice starting with Gillette Established winning alliances and partnership for licensing and services of BaaN(ERP) in India, Sri
Lanka, Philippines and Singapore Established the reseller partnership with SAP (India). First ever partnership of this type for Patni Successfully conducted the India campaign for acquiring blue chip clients in India for end to end
implementations with SAP (India) for new clients like Gujarat Reclaim & Rubber ProductsLtd(GRRPL), Classic Stripes, Avaya Global, INTAS and Support & Maintenance contracts for HRJohnson Tiles, Messung, Jayant Agro Chemicals to name a few in SAP
Pre Sales /
Alliances &Partnerships
SWEET SPOT
End to end Solutioningapproach backed byexpertise in connectingtechnicalities withbusiness solving expertise
ERP PRODUCTS WORKED ON
Pre Sales, Sales, Marketing & Business Development Specialist with over two & half decades of experience in IT Products& Services across USA, APAC, EMEA geography
Founder: Ven-Pro Consultancy Services : Sales Enablement Services for Tier2, Tier3, Mid-Tier & Startup TECHNOLOGYPRODUCTS AND SERVICES companies in any phase of the selling cycle – sales, pre-sales, sales support (inside sales) &delivery
Led and successfully implemented the largest and most complex implementation for BaaN in India at aleading heavy equipment manufacturing company in Mumbai, India. This was the largest deal for Baan inIndia. Won against SAP and is the only unit still running Baan while the group has SAP implemented in otherunits
Led and successfully implemented BaaN in India at leading electronic manufacturing company in Mumbai),India & at a leading fire equipment company in India
Pre Sales & implementation at One of the 1st temple trusts to implement SAP in India. Won theimplementation against stiff competition from Oracle
The largest deal for Patni for an end to end implementation in India at leading stock exchange with Oracle(India)
End to end implementation of SAP CRM at a leading telecom company in India SAP version Upgrade for a leading travel agency in Mumbai, India Account Management for P&G, APAC SAP implementation for a leading CPG company in the Middle East
Program Management& End to end
implementation
Awarded 2nd Ranking for the white paper in an internal competition for “Getting Maximum Benefits out ofERP”
Achieved the first ever solution by Patni certified by SAP (India) for the rubber & tyre vertical Won the TEAM AWARD (as leader) for the BUSINESS DEVELOPMENT TEAM for its contribution to business in
2009. Lead a sales team of 10 consultants at L&T Infotech Lead a team of consultants to sign up prestigious clients enabling BaaN to have a strong presence in Indian
market such as Larsen & Toubro, Sulzer Pumps, Bharath Bijlee,Emco Transformers, Synergy Automotives,Unichem Laboratories etc, while working as Principal Consultant with - BaaN, (Mumbai), India
Rich experience in architecting solutions for clients across all phases of the ERP project lifecycle (from projectprep through go live, hyper-care and client servicing). Executed at least SIX full-lifecycle ERP (SAP, Baan andOracle) implementations in India and abroad
AchievementSnapshot
Pre Sales, Sales, Marketing & Business Development Specialist with over two & half decades of experience in IT Products& Services across USA, APAC, EMEA geography
Founder: Ven-Pro Consultancy Services : Sales Enablement Services for Tier2, Tier3, Mid-Tier & Startup TECHNOLOGYPRODUCTS AND SERVICES companies in any phase of the selling cycle – sales, pre-sales, sales support (inside sales) &delivery
Sales Enablement for an IIT Bombay start up in Data Analytics and BusinessIntelligence Services based out of Mumbai. Won TWO marquee customers forthem. Helped formed alliance with a leading European ETL company.
Program Management and ERP Consulting including sales enablement for a ITServices company based out of Chennai
Sales Enablement Consultancy Services for Software Testing Company based out of Gujarat IT products company dealing with Ground Handling facility for Airports
based out of Mumbai Environmental consultancy services company based out of Mumbai Solid liquid separation company based out of Mumbai Data Center based out of Maharashtra
Ven-Pro ConsultancyServices –
Achievements
(Ist year ofoperations)
www.ven-pro.com
Sales Pre Sales Inside Sales Delivery
Pre Sales, Sales, Marketing & Business Development Specialist with over two & half decades of experience in IT Products& Services across USA, APAC, EMEA geography
About Ven-Pro
Ven-Pro (www.ven-pro.com ) is a business consultancy servicescompany catering to the sales enablement needs of technologiccentric enterprises – startups, mid-tier, tier-2, tier 3 and new ageproduct & services companies
Founder Profile
Bala Iyer is an IT industry veteran with over 29 years experience inpre sales, sales, inside sales and business development in companieslike Patni(now Igate), Baan (now Infor), L&T Infotech, NIITTechnologies and CMC Ltd. He has led many pre sales campaigns andwon marquee customers in ERP(SAP, Baan& Oracle) , a track recordof accomplishment in end to end implementations, programmanagement and key account management in APAC, USA & EMEAgeographies
We cater to thisBusiness Need
•Technology Centric Enterprises Needs An End To End Solutioning Approach Combining
Technical Expertise With Business Solving Know How Articulation Of The Technical Solution-Solving Business
Challenges - Easy To Implement Framework
Sales Pre Sales Inside Sales Delivery
Busi
ness
Cha
lleng
esVe
n-Pr
o Se
rvic
es O
fferin
gs Articulating the
Value Proposition Target Customer
Profiling Bid & Proposal
Management Key Account
Management Corporate
Presentation Pitch Sales Kit :
Maintaining acurrent one
Consultative &Solution SellingApproach
Product/ServicePositioning :Function-ProcessMapping
KnowledgeManagementFramework
Proof ofConcept/ProductDEMO approach
Sales Portal/IntranetApproach
ContentManagement
Messaging & MailingTemplates
Website ContentBuild Up
E Mail Marketing &Automation
CampaignManagement
Customer Referralsand TestimonialsLibrary
Image LibraryMaintenance
Customer FacingSkills
Value ChainMapping : Domain
Company ServiceOffering: Awareness& Mapping to clientneeds
Sales-Pre-Sales-Delivery : SweetSpots for crosssellingopportunities
Value PropositionWorkshops
Customer ProfilingTemplates
Bid & ProposalManagementWorkshop
Key AccountManagement :Templates
CorporatePresentation Pitch :Preparation
Sales Kit : Preparation
Consultative &Solution Selling :Workshops
Product/ServicePositioning :Approach Workshops
KnowledgeManagementFrameworkPreparation
Proof ofConcept/ProductDEMO approachStrategy Workshop
Sales Portal/IntranetApproach Strategy
ContentManagement Strategy
Messaging & MailingTemplates
Website ContentBuilding
E Mail Marketing :Content Building
Customer Referrals andTestimonials : Template
Image LibraryMaintenance
Customer FacingSkills
Value Chain Mapping: Domain Template
Company ServiceOffering: Workshops
Cross sellingopportunities :Workshop
Sales Pre Sales Inside Sales Delivery
Busi
ness
Cha
lleng
esVe
n-Pr
o Se
rvic
es O
fferin
gs Articulating the Value
Proposition Target Customer Profiling Bid & Proposal
Management Key Account
Management Corporate Presentation
Pitch Sales Kit : Maintaining a
current one
Consultative & SolutionSelling Approach
Product/ServicePositioning : Function-Process Mapping
Knowledge ManagementFramework
Proof of Concept/ProductDEMO approach
Sales Portal/IntranetApproach
Content Management Messaging & Mailing
Templates Website Content Build
Up E Mail Marketing &
Automation Campaign Management Customer Referrals and
Testimonials Library Image Library
Maintenance
Customer Facing Skills Value Chain Mapping :
Domain Company Service
Offering: Awareness &Mapping to client needs
Sales-Pre-Sales-Delivery: Sweet Spots for crossselling opportunities
Value PropositionWorkshops
Customer ProfilingTemplates
Bid & ProposalManagement Workshop
Key Account Management: Templates
Corporate PresentationPitch : Preparation
Sales Kit : Preparation
Consultative & SolutionSelling : Workshops
Product/ServicePositioning : ApproachWorkshops
Knowledge ManagementFramework Preparation
Proof of Concept/ProductDEMO approach StrategyWorkshop
Sales Portal/IntranetApproach Strategy
ContentManagement Strategy
Messaging & MailingTemplates
Website Content Building E Mail Marketing : Content
Building Customer Referrals and
Testimonials : Template Image Library Maintenance
Customer Facing Skills Value Chain Mapping :
Domain Template Company Service
Offering: Workshops Cross selling
opportunities : Workshop
Deliv
erab
les Workshops : One /Two Days Presentation Decks Flyers Word Documents/PDF Handbooks
Valu
e P
ropo
sitio
n Complete end to end services: Entire chainfrom sales to delivery
Depth & breadth of experience at every stageof the value chain – sales to delivery
Customized to your needs Flexible Engagement Models
Sales Pre Sales Inside Sales DeliveryVe
n-Pr
o Se
rvic
es O
fferin
gs
Value PropositionWorkshops
Customer ProfilingTemplates
Bid & ProposalManagement Workshop
Key AccountManagement :Templates
Corporate PresentationPitch : Preparation
Sales Kit : Preparation
Consultative &Solution Selling :Workshops
Product/ServicePositioning :Approach Workshops
KnowledgeManagementFrameworkPreparation
Proof ofConcept/ProductDEMO approachStrategy Workshop
Sales Portal/IntranetApproach Strategy
ContentManagement Strategy
Messaging & MailingTemplates
Website ContentBuilding
E Mail Marketing :Content Building
Customer Referrals andTestimonials : Template
Image LibraryMaintenance
Customer FacingSkills
Value Chain Mapping: Domain Template
Company ServiceOffering: Workshops
Cross sellingopportunities :Workshop
Deliv
erab
les Workshops : One /Two Days
Presentation Decks Flyers Word Documents/PDF Handbooks
Valu
ePr
opos
ition
Complete end to end services: Entire chain from sales todelivery
Depth & breadth of experience at every stage of the valuechain – sales to delivery
Customized to your needs Flexible Engagement Models
Deliv
erab
les
Sales Enablement for an IIT Bombay start up in Data Analytics and Business Intelligence Services based out of Mumbai.Won TWO marquee customers for them. Helped formed alliance with a leading European ETL company.
Program Management and ERP Consulting including sales enablement for a IT Services company based out of Chennai.Won a SAP Upgrade project for them in Mumbai
Sales Enablement Consultancy Services for Software Testing Company based out of Gujarat,India IT products company dealing with Ground Handling facility for Airports based out of Mumbai,India Environmental consultancy services company based out of Mumbai, India Solid liquid separation company based out of Mumbai, India Data Center based out of Maharashtra, India
International Experience – ASIA
Led pre sales, teaching &coaching, businessdevelopment, accountmanagement for prospectsand customers in SAP, Baanand Oracle
New Zealand
International Experience - Europe
Led pre sales, teaching &coaching, businessdevelopment, accountmanagement for prospectsand customers in SAP, Baanand Oracle
International Experience –Middle East
Led pre sales, teachingcoaching, businessdevelopment, account
&
management for prospectsand customers in SAP, Baanand Oracle
International Experience – USA
Led pre sales, teaching &coaching, businessdevelopment, accountmanagement for prospectsand customers in SAP, Baanand Oracle
Accomplishments : Business Development/Program Management
Regional Sales Manager(West) at CMC Ltd :•– Profit Center head for Western Region leading a team of 9 sales people for Enterprise & Govt Deals
• Head Operations (West) at IFS Solutions India Ltd– Profit center head for Western Region for license sales and services for IFS ERP.
• Head - Client Relationships at NIIT Technologies Ltd (NIIT Technologies is a global ITsolutions organization, servicing customers in North America, Europe, Asia and Australia. It offersservices in Application Development and Maintenance, Enterprise Solutions, Managed Servicesand Business Process Management to organizations in few select industry segments) from 2010 to2012
– Achieved overall growth, profitability, staffing, management and delivery of the most complex, highly visible engagements ina new geography for SAP end to end implementation acting as a trusted CLIENT PARTNER/MAJOR ACCOUNT/STRATEGICACCOUNT in the FMCG (leading distributor of PEPSI & Frito Lays) in the Middle East (Tehran, Iran). Lead a team of TEN peopleONSITE – 3 factories, Head Office and 21 Warehouses. All modules (FI-CO,SD,MM, PM,QM).
• Dy. Head(Sales) at L&T Infotech (L&T Infotech is a global IT services and solutions provider.The parent company is Larsen & Toubro Ltd. (L&T), a technology, engineering, manufacturing andconstruction conglomerate, with global operations) from 2008 to 2010
– Positioned the company’s offerings as the preferred solution provider for a Large Consumer Packaged Goods (CPG) companyin Asia Pacific in key areas of manufacturingWon the TEAM AWARD (as leader) for the BUSINESS DEVELOPMENT TEAM for its contribution to business in 2009. Lead asales team of 10 consultantsStreamlined the business development processes and made significant contributions in pre-sales campaigns for client facingsales personnel increasing effectiveness in sales
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Achievements (Start Ups, Alliances andPartnerships)
Senior Manager/Director (Sales) with Patni Computer Systems Pvt Ltd (now IGATE) (Patni ComputerSystems Ltd. (Patni) is one of the leading global providers of Information Technology services andbusiness solutions. Over 15,000 professionals service clients across diverse industries, from 23 salesoffices across the Americas, Europe and Asia-Pacific, and 21 Global Delivery Centers in strategic locationsacross the world) from 2001 to 2008
1.2.3.
The first ever order for onsite/offshore work with number of clients in USA as Head of PeopleSoft practiceSuccessfully lead the team efforts for establishing the SAP HR practice starting with GilletteEstablished the reseller partnership with SAP (India). First ever partnership of this type for Patni. Partnership alliance withINFOR (ex (SSA Global-ex BaaN)) & OracleThe first ever deal for Patni for SAP end to end implementation globally at mid-size rubber manufacturing company in Indiaalong with SAP (India)Competed and executed successfully for an end to end SAP implementation for a auto graphics company along with SAP (India)Achieved the first year targets raising revenue worth Rs. 4.5 crores (USD 1 million). Raised additional revenue of Rs. 12 lacs(USD 26,000) as VAR commissionBuild a India Sales Team f(2 sales person) or business development from scratchAchieved the first ever solution by Patni certified by SAP (India) for the rubber & tyre vertical nd exceeded the sales target inthe first year of operationThe largest deal for Patni for an end to end implementation in India at leading stock exchange with Oracle (India)
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5.6.
7.8.
9.10. Won the Ist ever end to end implementation for Patni at a fire equipment manufacturing company India with BaaN11. Awarded 2nd Ranking for the white paper in an internal competition for “Getting Maximum benefits out of ERP
Achievements (Pre Sales, Project andProgram Management)
• Principal Consultant/Project Manager with The Baan Company, Mumbai(India)( INFOR).(The Baan Company is one of the world's top producers of enterprise businessmanagement (ERP) and client/server software systems, with more than 3,000 customers at5,000 sites around the world. From its dual headquarters in The Netherlands and in Reston,Virginia, Baan oversees a global organization of subsidiary and partnership companies, bothfor product development and for distribution and implementation of the company'sproducts. Baan's 20 years of experience developing automated software solutions formanufacturing and business systems) from 1995 till 20001. Led a team of consultants to lead successful pre sales campaigns to sign up prestigious clients In in
India and abroad in the discrete and process manufacturing industries in APAC(India, Singapore,Malaysia)Established winning alliances and partnership for licensing and services of BaaN(ERP) in India, SriLanka, Philippines and Singapore
2.
Achievements in winning pursuits through the full life-cyclefrom prospecting, pre-sales, Solutioning, Negotiating, ProgramManagement and finally trusted client advisor/partner (1996-2008)(Baan, Patni, L&T Infotech)
1. Upgrade from SAP ECC 4.0 to SAP ECC 6.0 for a Upgrade for a leadingtravel agency in Mumbai, India wit 5 consultants. The duration of theproject was 3 months.services contract also. Won thevendor, TCS. (2008)
Won the post implementation supportupgrade contract displacing the incumbent
2. End to end implementation of SAP CRM for 10 users for a Leading Telecomcompany in Gujarat, India with 2 consultants. The duration of the projectwas 6 months. (2008)Evolved the "basket of hours" service model as a revenue generator for allERP services (SAP/Baan /Oracle) generating annuity business for post
3.
implementation support(ONSITE/OFFSHORE) from diverse companiesbased in Maharashtra, India (2007-2008)
Achievements in winning pursuits through the full life-cyclefrom prospecting, pre-sales, Solutioning, Negotiating, ProgramManagement and finally trusted client advisor/partner (1996-2008)(Baan, Patni, L&T Infotech)
4. End to end implementation of SAP (A1) for 100 users covering Sales,Materials and Finance with 6 to 8 consultants for a leading temple trustin Maharashtra(India). The duration was 6 months (2006). One of the 1sttemple trusts to implement SAP in India. Won the implementationagainst stiff competition from Oracle.
End to end implementation of Oracle E business suite covering5.Financials and HR for a Leading stock exchange in Mumbai, India with 6 to 8consultants. The duration of the project was 8 months. (2006)
i.ii.iii.iv.
1st end to end implementation for Patni in India for Oracle E business suiteLargest deal of the year in terms of revenuePartnered with Oracle India to execute the projectImplementation won against stiff competition from SAP and incumbent vendor, Wipro
Achievements in winning pursuits through the full life-cyclefrom prospecting, pre-sales, Solutioning, Negotiating, ProgramManagement and finally trusted client advisor/partner (1996-2008)(Baan, Patni, L&T Infotech)
6. End to end implementation of Baan for 25 users covering Sales,a Leading Firethe project was
Production, Materials and Finance with 4 consultants forEquipment Manufacturing company in India. The duration of6 months. Won the post implementation support contract also(2006)7. End to end implementation of SAP (A1) for 150 users covering Sales,Materials, Production and Finance for TWO factories with 6 to 8 consultantsfor a Mid Size Rubber Manufacturing Company in Mumbai, India. First Dealwith SAP (India). Won the SAP VAR Partnership for Patni. First end to endimplementation for Patni in SAP space globally. Got the solution certifiedfrom SAP (India) for the Rubber Vertical. Duration of the project was 6months (2005). Won the post implementation support contract for a year.
Achievements in winning pursuits through the full life-cyclefrom prospecting, pre-sales, Solutioning, Negotiating, ProgramManagement and finally trusted client advisor/partner (1996-2008)(Baan, Patni, L&T Infotech)
8. End to end implementation of SAP (A1) for 300 users covering Sales,Materials, Production and Finance for TWO factories with 6 to 8 consultantsfor a Large Autographics Company in Mumbai, India. The duration of theproject was 8 months (2005). Won the post implementation support contractfor a year.9. End to end BaaN implementation for 50 users covering sales,materials, production and finance at a single plant with 4 to 6 consultants fora Leading electronic component manufacturing Company in Mumbai, India.Achieved Successful GO LIVE of the project. Won the post Implementationsupport Contract. Duration of the project was 6 months. (1996).
Achievements in winning pursuits through the full life-cyclefrom prospecting, pre-sales, Solutioning, Negotiating, ProgramManagement and finally trusted client advisor/partner (1996-2008)(Baan, Patni, L&T Infotech)
10. End to end BaaN implementation for 500 users covering sales,materials, production and finance at two plants with 6 to 8 consultants for aLeading Heavy Equipment manufacturing company in Mumbai, India.Successful campaign against SAP to win the deal as the PRE SALES head andthen doubled up as a project manager. THIS IS THE ONLY UNIT TO RUN BAANERP STILL whereas all other units at this company are with SAP. Duration ofthe project was one year (1998-1999).Won the annual support deal.
Training & Consultancy(Baan, Patni) (1995-2008)
• Functional training in Baan manufacturing for Baan partners in Singapore
• Baan Process Module functional training for JG Summit Group inPhillipines and Korea Heavy Industries Limited (Hanjung) in Pusan, SouthKorea
• Workshop on Baan Process functionality for OKI Electric, Japan
• Functional Manufacturing training for Century Canning Corporation (CCC)and Leverage Systems and Technology (LST) in Manila, Phillipines; Baan(Japan) and Access Information Technology in Mumbai
• Conducted training Workshop for Baan partners in Dynamic EnterpriseModeler (DEM) for business process mapping and implementationmethodology
Software Development & Maintenance(Asian Paints)(1986-1990)
• Development and maintenance of the in-house developed software inCOBOL for accounting and MIS operations for support of the marketingfunction.
• Developed and maintained the in-house developed software in COBOL /Dbase Responsible for the branch systems implementation across thecountry and training of the branch personnel.
• Developed and maintained software developed in-house in PC-COBOL forOrder Processing of Industrial Products for Head Officer Marketingfunction.
• Worked on the maintenance of the Material Cost Control System and theInventory Reconciliation System developed in COBOL on UNIX platform.
Rollout & Migrations (1995-2006)
• Project Manager for a time bound ERP migration from one version of Baanto another for a leading manufacturing company in India. (Time frame : 3months)
• New module roll outs for the Baan Company in Holland for Baan Processand QMS (Quality Management System)
• New module roll out for the version ofHolland
Baan in Malaysia & Bootcamp in
• Participated and trained in the BaanTarget in Holland
Implementation methodology –
The Baan Company (1995 to 2000)Partnership & Alliances
• Involved in the Partnership program for Baan in Colombo via MillenniumInformation Technology Limited and pre-sales work for Yeo-Hiap Sing Ltd,SingaporeConducted Product Overview Workshops for– Companies signing up as BaaN partner in India and Abroad.– For clients and Baan partners like Bharat Bijlee, Unichem Laboratories,
Tandon Group of Companies, Computer Maintainence Corporation(CMC), Price Water House, AF Fergusons, Digital Equipment (India)
•
Limited, Tata Consultancy Services (TCS), Aptech Limited, MafatlalConsultancy Services (MCS) etc.
Conducted Pre-sales & pre-assessment study for adaptation of Baan forTRIUMPH Int’l, Hong Kong for a monthLead a team of consultants to sign up prestigious clients enabling BaaN tohave a strong presence in Indian market such as Larsen & Toubro, SulzerPumps, Bharath Bijlee, Emco Transformers, Synergy Automotives, UnichemLaboratories etc. while working as Principal Consultant with - BaaN,(Mumbai), India
•
•
The Baan Company (1995 to 2000)Partnership & Alliances …2/2
• Provided Baan Process Module functional training for– JG Summit Group in Phillipines and Korea Heavy Industries Limited
(Hanjung) in Pusan, South Korea & other Baan partners in Singapore.– Century Canning Corporation (CCC) and Leverage Systems and Technology
(LST) in Manila, Phillipines; Baan (Japan) and Access InformationTechnology in Mumbai
Conducted a workshop on Baan Process functionality for OKI Electric, JapanFunctional Manufacturing training Conducted training Workshop for Baanpartners in Dynamic Enterprise Modeler (DEM) for business process mappingand implementation methodology
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Trainings Attended (2000 to 2008- Baan &Patni)
SAP-SMB-Solution Selling Workshop : Organized by SAP(India) : October, 2008General Management Competence Development Program for Senior Managers
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of Patni – Indian Institute of Management (IIM), Ahmedabad, India from Nov14th to Nov 19th, 2005
• The New Sales Manager –14/08/2004
Creating Customer Oriented Teams – 12/08/2004 to
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10thCreativity and Lateral Thinking : January, to January,11th 2003 (Patni)Conflict Resolution and Handling Difficult People : September 19th toSeptember 20, 2003 (Patni)Impactful Presentations : From Ideas to Audience : March 30, 2003 to April 1,2003 (Patni)Creativity and Lateral Thinking: January 10th, 2003 to January 11th, 2003Successful Negotiations : Win Win Relationships: 14, 15 and 16 November,2002 (Patni)Shiv Khera’s- “Blue Print for Success” : 15th, 16th and 17th Jan 2000 (BaaN)
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••
•
Trainings Attended (2008 to 2010)
• At L&T Infotech (2008 to 2010)– Leadership Journeyman- Leadership Development Initiative from
05/06/2008 till 09/06/2008Experiential Learning
Square Circles- New ways to thinkOutbound Journey- Senior Leadership WorkshopCreative Trainer- Methods/Techniques for being an effective trainerCreativity and Innovation WorkshopCoaching for PerformanceLarge Account Management Program – LAMP – Miller Heiman
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• Priya Kumar’s Training Systems : Senior Leaders Go beyond Workshop :27th August, 2009
Trainings Conducted (2008 to 2012)
• Conducted Training for Business Development team on Improved Decision27thMaking leading to effectiveness in SALES at L&T Infotech (September,
and September 28th, 2008)• Member of the Senior management actively involved in Management
Development programs for leadership in L&T Infotech. Conductedworkshops in proposal management, contracts etc(2008-2010)Conducted regular workshops on Business Analysis and ERP concepts tosales and pre sales people in NIIT Technologies, L&T Infotech,Patni, BaaN
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HonorsCertified Platinum PreSales Championby SAP (India) at Patni in Jan 2008
and Awards• Certificate at K.J. College of Science,•
University of Mumbai, India in July 1982 forFirst prize in English Essay competition• Certificate of Merit for Whitepaper
• Certificate at K.J. College of Science,Winner at Patni Computer Systems Ltd.Won the 2nd prize for the whitepapertitled "Getting maximum value out ofERP “in Jan 2005 at Patni
University of Mumbai, India in June 1981 for2nd prize in the Essay Writing competitionCertificate at K.J. Somaiya College of ScienceDecember 1980 : Member of the winningteam for the Quiz Competition
•• Certificate of Merit awarded by
Competition Success Review : Won high• Certificate of Honor at St Xaviers Highcommendation for the Essay
School Powai in April 1978 : Winningcompetition organized across India formember of the group which secured the Istposition in the QUIZ competitionCertificate of Honor Edit Secondary SchoolsZonal Committee, Bhandup, Mumbai, Indiain January 1977. Won the 2nd prize in theQUIZ contest competing against 15 schools
the topic "We should invest insportsman rather than in sportscomplexes" in January 1983 •
• Certificate of Merit awarded byCompetition Success Review : Won highcommendation for the Essaycompetition organized across India forthe topic " Can India attain ZEROpopulation growth" in the essay writingcompetition in May, 1983
TEAM AWARD (as leader) for the BUSINESS DEVELOPMENTTEAM for its contribution to business in 2009. Lead a salesteam of 10 consultants : L&T Infotech.
Recommendations
• “We had and have a really great team withBala. I learned a lot from him, we achievedgreat target but the most important thing that I
• “I had the pleasure of working withBala and under him I learned a lot,specially how to plan ahead andkeep big picture in mind whiledoing that. He is an excellent peopleas well as goal oriented person andalways in tune with the needs ofthe client.”
need to emphasizefriend which I am2011
on, is that I made a greatproud of.” November 17,
– Reza Afkhami, SC Manager, Dina groupwas with another company when workingwith me at NIIT Technologies Ltd – Khurram
ConsultantShahzad,
(SD),SAPNIIT
Technologies Limited, reportedto me at NIIT Technlogies Ltd
Recommendationsa great leader with vision, strong• “Bala is
businessgreatest.
sense andHe has
drive to achieve thegood understanding of
Manufacturing functions, processes and how itis implemented using typical ERP. Believes infairness, professionalism and hence builds thetrust in the people working with him. Hiscompassionate nature welcomes almostanybody to discuss their issues and come backwith a proper response for the same. I am surewe will see many heights being scaled by Bala inthe coming days.
Bala has proved to be a great manager who take greathis knowledge and experiencesstrong technical and solution
pride and effort to sharewith hisorientedsolution.
team. With abackground Bala can structure a winning ERPBala leads by example and has proven to
– Shashank Vaze, Senior Manager - BusinessDevelopment, L&T Infotech, reported tome at L&T Infotech champion the customer cause which make him a favorite
amongst competition and build a long term relationship. Ateacher and guide to team is a valued member in anorganization.”• Mohammed Azhar Pathan, Manager Business
Development, Patni Computer Systems, reported to meat Patni
Recommendations• Bala's capability to undertake detailed • “It was a pleasure to work with Bala at Patni for three
years. The things that impressed me about Bala are:discussions on functionality andsolution is amazing. In doing so, notonly is he able to provide guidance tohis customers on the correct solutionthat they should adopt but is also ableto engage with the technology folks tohelp them understand the customer
––
His aggressive attitude to businessHis patience to study the industry / market /client in depth before making the approachAnalytical skillsGood team-playerPersistent follow-up and follow-through onthings at hand
–––requirements better. A truly
ambidextrous salesperson and an assetin any customer situation”. • Wishing Bala GOOD LUCK for success & happiness in
his life and career.”– PV Srikanth, Sr. Manager, PatniComputer systems, worked – Ravindra Datar, Senior Manager - Marketing,
Patni Computer Systems Limited worked withme at Patni
directly with me
Recommendations“Bala Iyer was a great manager during• •“Bala Iyer is detail oriented and verymy Project with Patni for our Customerknowledgeable. He has good presentation skills
and always provides effective solutions to theclient. He is very good in crisis management andtakes charge to resolve the issues in timelymanner and to the best interest of the client. Hegives utmost importance to the team membersand recognizes and retains them for the success
Gillette Braun. Setting up SAP HRoutsourcing from the locations inGermany, USA and India.Bala as a people manager,
I experiencedwho oversees
and understands his resources& supportthat I
andthe
wasknows howKnowledgecoordinating
to plantransferof the project.
Company.”He is always an asset to the
at the customer site inFrankfurt. For me this was a honour toget introduced to the Organisation out ofIndia. Learned me a lot, how to worktogether on long distance, understandingthe culture differences. Bala Iyer was thecentral point in this process.”-Hans Taal, SAP HR Outsourcing, GilletteBraun (Frankfurt) reported to me atPatni
– Sri Hari Tholasi, Systems Consultant,MetLife was with another company whenworking with Bala at Patni
Recommendations• Bala is detail oriented and very persistent. He
understands the client requirement well. He wasable to create significant traction in Indiaterritory due to his good understanding of locallandscape. Besides, he was also able to createstrong relationships with various alliances”
• I have worked with Bala during SAPimplementation at Classic Stripes, while hewas with Patni Computers. They were ourimplementation partners. Frankly, it wasbecause of him the project went LIVE instipulated time frame. Bala is very strong at – Nisarga Gandhi, Associate Vice President -
SAP Practice, Patni Computer SystemsLimited worked directly with me at PatniComputer Systems Ltd
quickly understanding client's businessneeds & his greatest assets are his articulate& relationship building skills. In his role,managing the cross section of teamsinternal & external is the greatest challenge • “Bala is a Complete on all four frontswhich he is adept at. I wish him asuccess in career now & always.”
great 1.2.
Strategic ThinkingHis knowledge of ADM as well as Packed
– Shirish Joshi,, General Manager(Supply Chain), Classic Stripes Pvt Ltd,Mumbai
Applications,Market KnowledgeAbility to Engage and forge relationships as CXO level.High energy Bala is asset to Organisation he worksfor.
Shashank Pradhan, Solution Architect - MFGBU, PatniComputer Systems Ltd. worked with Bala at Patni
3.4.
–
Recommendations
• “Bala is an excellent leader • “Bala was my manager and I fondlyremember the days when I workedwith him at Patni. He had a hugedrive and passion to win clients,excel in our delivery and implementnew strategies. He was very helpfuland very approachable. A greatmotivator and fantastic orator. Hehad loads of knowledge andexperience. He was very easy towork with and I learnt a lot fromhim. I am thankful for all that Balahas done for me.”
ensures that right levelautonomy and freedom to histeam, and facilitatesgeneration of ideas, keep thebig picture in view. He showsgreat resolve and managesteam and stakeholders duringintenseescalation.strategictranslating
work deadlines,He is good in
andinto
planningstrategy
execution plans. Overall it hasbeen a great experience towork with Bala.”
– Nishant. Chemudupati,Management Trainee, PatniComputer Servicesreported to me at PatniComputer Systems Ltd
– NatarajanConsultant,Solutions
SS, SeniorSystem
Servicesand(Quninnox) reported tome at Baan
Recommendations• My Company was a Partner with Baan and it
assisted Bala in implementations for BaaN ERP.We worked together on campaigns for gettingmore customers. I found Bala to be one of the
• Bala is an excellent leader and a manager whodoes not shy away from challenges. I had thepleasure and privilege of working under Bala forthe prestigious Baan ERP implementation atL&T. The project was a mega scale IT project byall means, and any lesser mortal would havecrumbled under pressure of managing such ahigh profile customer with a team of very highlyqualified and intelligent members, but not Bala.He steadfastly worked towards each milestone,taking small steps at a time, to complete one ofthe largest ERP implementations of that time. Iam proud to have been part of the ERP project,and I am proud to have worked under him.”
most knowledgeable and well connectedpersons in Baan and all his colleagues andclients respected him for his knowledge,competence and a winning attitude.”
– Jeevan Prakash, General Manager, ISCConsultancy
• “Mr. Bala Iyer wasmanager for BaaNEngineering division
a consultant and projectimplementation at Heavyat L&T. He managed this – Vikas Khandekar, Manufacturing
project very well, delivered excellent results withlot of patience and taking everyone along with.His knowledge about the product was excellent,he was willing to meet high expectations andserved L&T in the best way. His capabilities willtake him a long way. I wish him all the best.”
Consultant, Baan - Partner
– V. G. Pathak , Key User, Larsen & Toubro,
Educational Background
Degree/Diploma Year of Passing Institute
Diploma in Sales &Marketing
1994 K.C. College ofManagement Studies,Mumbai, India
Master ofScience(M.Sc.)(Electronics)
1985 University of Mumbai,India
Bachelor ofScience(B.Sc.) (Physics)
1983 University of Mumbai,India
Family BackgroundPursuehobby.
Photography as aLike drawing and
painting, quizzes, essay writingand solving crosswords
My wife, Kala- house wifeShe is a B.E.(Civil) from VJTIand hasand ICICI
worked in Essar
Younger son,Aditya Iyer–Studying in XI thstandard
Elder son Abhishek Iyer-Completed
Ist level ofCA. Completed CFAPart 1 & Part 2 .Doinginternship andand aspiring to be a CA