Bamboo Music: Transcripts and Analysis - Amazon S3...1 Bamboo Music: Transcripts and Analysis...

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Bamboo Music: Transcripts and Analysis

Project Overview

Pulse Labs conducted confidential usability testing of the Bamboo Music Alexa Skill with 30 members of

our testing panel on April 25th, 2018. The testers interacted with the skill from their home using the

Pulse Labs voice emulator. The following is an amalgamation of our findings based on tester

experiences, transcripts, and responses to the survey questions provided.

***We recommend conducting follow up reports in advance of each major development milestone or skill update, as these tests will help you to identify problems areas more efficiently, to generate ideas for new features, and to solve design arguments and questions around product prioritization.

For questions or to order additional reports visit www.pulselabs.com or email [email protected].

Word Cloud formed from positive tester feedback

http://pulselabs.ai/

mailto:[email protected]

2

Tester Profile

About half of our testers personally own an

Amazon Alexa product, which gives a good

survey of both seasoned and potential new

users.

Given the spirit of the application, our testers

were very diverse in terms of previous music

knowledge, with many having dipped their

toes a bit in music/playing instruments, but

not many claiming a deep understanding of

music theory.

In a future test, we could potentially measure music theory knowledge both before and after using the

Bamboo Music skill to gauge the skill’s educational effectiveness.

User Ratings

Before diving into the nitty-gritty of suggestions and satisfactory/dissatisfactory experiences, it is

beneficial to see an overview of how well the skill was received by the testers. The testers were

provided with questions geared to gives us some base insight on what they thought of the skill and its

features, shown below:

20

810 10

0

5

10

15

1 Star 2 Stars 3 Stars 4 Stars 5 Stars

NU

MB

ER O

F TE

STER

S

STAR RATING

How would you rate the skill? (1 star = very bad, 5 stars = very good)?

15

12

3

0

5

10

15

20

Yes No N/AN

UM

BER

OF

TEST

ERS

Do You Own an Amazon Alexa Product?

3

A clear majority of testers found the Bamboo Music skill to be either average or enjoyable, with only 6%

giving a rating below average. 33% of testers rated the skill 5 out of 5 stars, with another 33% rating 4

out of 5 stars. Based on our individual tester experience feedback, the two users who rated the skill

poorly had issues accessing the skill in the first place, making their ratings based on the testing format

more so than the skill itself.

In terms of recommending Bamboo Music to friends and family, testers mostly seemed either middle of

the pack or leaning toward a likelihood to recommend. Almost 50% of testers gave high ratings (8, 9, 10)

while the rest fell in a mid-ground rating between 4 and 7. There were two outliers in this data set, with

one tester giving a rating of 1 (would not recommend) and another user not responding this specific

question.

1 10 0

4

6

2 2

8

3 3

0

2

4

6

8

10

N/A 1 2 3 4 5 6 7 8 9 10NU

MB

ER O

F TE

STER

S

RATING 1-10

On a scale of 1 to 10, how likely are you to recommend the skill to a friend or family

member?

2

0

2 2

14

10

0

2

4

6

8

10

12

14

16

N/A 1 2 3 4 5

NU

MB

ER O

F U

SER

S

INTEREST RATING

Did you find the skill interesting?

4

Apart from rating the skill as a whole, 80% of testers found the skill interesting, with about ~7% finding it

to be average, ~7% below average, and ~7% not providing an answer.

SATs, DSATs, and Improvements

SAT’s

Across the board, testers loved the educational aspects of the Bamboo Music skill. Specifically, the

different instrument recognition was a hit! The quiz-like formula used for the skill resonated well with

testers too, with some complimenting how Alexa’s choice repetition helps users who need to be

reminded of possible answers.

To quote a few testers on their Satisfactory (SAT) experiences:

“This skill is right up my alley as I have been working with basic music theory and chord formations, it

is an excellent idea and introduction for people to music in general.”

---

“I enjoyed reviewing music basics such as whether the notes are going up or down and which

instruments are playing.”

---

“Overall it was very similar to exercises I did back in music class years ago, listening to notes and

instruments and learning basics of theory. I enjoyed all the questions, but they were very easy. I

imagine it will get harder as the rounds progress and I think that is where it can be really beneficial for

students.”

DSAT’s

The testers uncovered a few surprising responses/situations which created momentary dissatisfactory

experiences. A few testers wrote about having difficulties accessing the skill itself, while others had

trouble with Alexa understanding their responses in general. Granted, some testers noted they were

using unconventionally expanded trigger attempts to test the Bamboo Music skill’s capabilities, which

often resulted in Alexa responding with catchall editorial. Though, when testers legitimately could not

5

trigger the skill correctly, some found frustration in this catchall; they noted how Alexa’s responses of

“Um I don’t know that one” were not helpful in subsequent trigger attempts.

To quote a few testers on their Dissatisfactory (DSAT) experiences:

“There were a few moments when Alexa did not understand me. When I test these interfaces, I

endeavor to say more than just a rote phrase, like ‘first one.’ Instead, I'll stretch the speech

recognition algo by replying with something like, ‘The first note is higher.’”

---

“When I got to the third exercise and responded, 'The notes are marching down’, Alexa responded,

‘Um I don't know that one’. This is not a helpful answer. I repeated the answer several mores without

a response from Alexa. I then asked to her to repeat the question and again she indicated that she did

not understand.”

---

“At some point it paused for a really long time before playing up/down. It seemed like it was frozen

and somehow exited Bamboo.”

Improvements

As stated previously, some testers had difficulties accessing the Bamboo Music skill at all, so we had a

few accounts of testers asking for generally better accessibility. Some users found the skill a bit boring,

asking either for variation in content or for a higher difficulty, with those asking for the latter noting they

understand that the difficulty they seek would probably be accessible as they progress further into the

skill. Maybe the ability to change difficulty levels?

Other users experienced latency between giving their responses and receiving a new one back from

Alexa, making the conversation feel unnatural and calling for a fix.

An interesting ask from our testers was for more examples surrounding some of the questions. For

instance, one user explained, “I would sometimes like more examples as an option. If it only gave me

one thing, such as the allegro vs adagio, how would I be able to compare it and tell if there was only

one piece of music played? or with the chords, can I hear a few more if I'm not sure? it's hard for new

things to stick if you only go over a concept one time and have a quick a or b guess answer.”

6

Another idea testers had would be to have simultaneous instrument recognition to really drive home

the difficulty; just to see if users could pick out different instruments if there is both a violin and piano

playing at once.

To quote a few testers on possible improvements:

“1. Improve Alexa's ability to understand responses in a sentence rather than a just single word. She

seems to respond if I answer 'Up or down', but get confused if say 'The note is going down/up'; 2.

Speed up response time; 3. Make Help actually helpful by telling the user what to do next rather than

referring him to a website.”

---

“The computer voice sounded too computer-ish. Too predictable. At the end, when it announced the

badge I had earned, there was a pause detracted from the experience. For example, It was like this:

‘Congratulations! You have earned... [pause here] ... the next level badge.’ It was almost as if the

entire text phrase was not yet cued to be spoken when the speech started.”

---

“Music genre questions. Composer questions. Who composed this song?”

7

User Experience Misc. Data

• The majority of users did not have any audio issues while using the Bamboo Music skill. Only 1

out of the 30 testers noted the music was too soft, with the rest saying the volume was perfect.

• With the exception of one user not answering the question, every tester reported an average or

above average understanding of the music exercises.

• 83% of the testers understood the concept of earning badges, while 17% did not.

0

5

10

15

20

N/A 1 2 3 4 5NU

MB

ER O

F U

SER

S

RATING

How easy was it to understand the music exercises?

25

5

Do you feel you understood the concept

of earning badges?

Yes

No

8

• 87% of the testers liked the idea of earning badges, while 10% did not.

• Very few users remembered specifically what the registration process was, and many claimed to

not have been asked at all. This potentially needs to be either clearer to users or repeated when

a user opts out of the skill.

User Transcripts and Post Survey Questions

Please note the following color/annotation scheme for the transcripts:

• Black is for tester input. • Grey is for Bamboo Music response. • Blue is for Alexa core response. • Red is for missed trigger • Orange is for problematic Bamboo Music response. • Anything in (parenthesis) are analyst in-line annotations on the situations listed above.

User 1: Test date

2018-04-25 09:53:28 PM PDT

Duration

2 minutes, 20 seconds

Turns

1

alexa music (User said “Alexa, open Bamboo Music”)

26

3

1

Did you like the idea of earning badges?

Yes

No

N/A

9

Flow from Deezer.

Q1. How would you rate the skill? (1 star = very bad, 5 stars = very good)?

A1. 5

Q2. On a scale of 1 to 10 how likely are you to recommend the skill to a friend or family

member?

A2. 10 - very likely

Q3. At any time did the skill respond in a way that was not what you were expecting? If so,

when?

A3. Geoff was here.

Q4. What aspects of the skill did you particularly enjoy?

A4. unanswered

Q5. What aspects of the skill would you recommend improving?

A5. unanswered

Q6. How was the volume of the music files?

A6. unanswered

Q7. How familiar are you with music and music theory?

A7. unanswered

Q8. Do you own an Amazon Alexa product?

A8. unanswered

Q9. How easy was it to understand the music exercises?

A9. unanswered

Q10. Did you find the skill interesting?

A10. unanswered

Q11. Do you feel you understood the concept of earning badges?

A11. YES

Q12. Did you like the idea of earning badges?

10

A12. YES

Q13. If you recall, when asked to register, what was the difference between responding "later"

vs "no"?

A13. unanswered

Q14. What is your name?

A14. Geoff

Q15. What email address should we use to pay you via Paypal?

A15. unanswered

User 2:

Test date

2018-04-27 05:37:29 AM PDT

Duration


Turns

0

n/a


A1. 1


member?

A2. 4


when?

A3. She was lit up said connecting but did't open program


11

A4. unable to open the skill


A5. will it work?


A6. unable


A7. some


A8. not yet, My birthday's in June Hint?


A9. 3


A10. unanswered


A11. NO


A12. YES


vs "no"?

A13. Unable to task


A14. margot zimmerman


A15. [email protected]

User 3:

12

Test date

2018-04-27 05:39:24 AM PDT

Duration


Turns

22

alexa open bamboo music

Welcome to Bamboo Music. Ready?

yes

Great to see you back! , You are working on level 1 questions, and you haven't earned any

Bamboo Music badges yet. . Let's Play High Low. I'll play two notes, and one is higher than the

other. . Which note is higher, the first one or the second one?

.first one

Great job! . Which note is higher, the first one or the second one?

the second one

Fantastic! Let's play recognize the instrument. Listen carefully because each instrument has a

unique sound. Here is a clarinet playing. . Now here's a piano. . And finally, a violin. .Now listen

to, Mary Had a Little Lamb melody. . Which instrument played the melody -- clarinet, piano, or

violin?

clarinet

Great job! Let's play notes marching up and down. Try listening to three notes that I will play

one after the other. . Are the notes marching up or down?

up

Nicely done. . Are the notes marching up or down?

down

Good job! Let's learn Dynamics. Dynamics are one of the expressive elements of music. The

dynamics is the variation in loudness between musical notes or musical phrases. Listen to the

two musical phrases. . This phrase was played using the FORTE dynamic. FORTE means loud. .

This phrase was played using the PIANO dynamic. PIANO means quiet. Now listen to this

musical phrase. . Was it Forte or Piano?

piano

13

Great job! Let's learn about chords. A chord is several notes played at the same time. .Major

chords sound happy. Minor chords sound sad. Listen to this chord. . Is it Major or Minor?

minor

I'm thinking it's a different answer. Would you like to try again?

a major (Should you require a Yes/No response to trying a question again, or should Alexa be

able to automatically hear a different answer after a “wrong answer” editorial?)

Sorry, I am not sure what you said. Would you like to try again?

yes

Listen to this chord. . Is it Major or Minor?

major

Great job! Listen to this chord. . Is it Major or Minor?

minor

Nicely done. Let's learn Tempo. Tempo is the speed at which a piece of music is played. Allegro

means fast. Adagio means slow. Listen to this musical phrase. . Which tempo was it - Allegro or

Adagio?

adagio

That's not what I was thinking. Would you like to try again?

yes

Listen to this musical phrase. . Which tempo was it - Allegro or Adagio?

allegro

Nicely done. Let's learn intervals. An interval is the distance, in scale steps, between two pitches

or notes. In a harmonic interval the two notes are played at the same time. Listen to the

following 2 intervals - Major 3rd and minor 3rd. .A Major 3rd interval has 4 half steps. It sounds

happy and upbeat. A Minor 3rd interval has 3 half steps. It sounds sad. Now try to guess which

interval is playing. Listen to this interval. . Major 3rd or minor 3rd?

minor third

Great job! Listen to this interval. . Major 3rd or minor 3rd?

minor third


yes

14

Listen to this interval. . Major 3rd or minor 3rd?

major third

Nicely done. We're all done for now. You answered 11 questions. You answered 8 correctly, 3

incorrectly. Congratulations, you earned a - Music Magician badge! You have earned 1 badge so

far. Keep coming back to earn 6 more badges at this level.


A1. 4


member?

A2. 8


when?

A3. At least once I said "Okay, ____" as my answer, without meaning to add "okay" in

there but it got confused by this irrelevant part of speech and didn't understand. Also

when it asked "would you like to try again?" I didn't realize at first I had to say Yes or

No, I thought I could just guess the other answer, but I had to say Yes or No first to

keep moving.


A4. I liked that it was a natural fit for a voice application. I liked learning the different

aspects of music theory.


A5. I would sometimes like more examples as an option. If it only gave me one thing,

such as the allegro vs adagio, how would I be able to compare it and tell if there was

only one piece of music played? or with the chords, can I hear a few more if I'm not

sure? it's hard for new things to stick if you only go over a concept one time and have a

quick a or b guess answer.


A6. Great, no issues


A7. Somewhat. Played an instrument in concert band for eight years and listen to a lot

of music but haven't played professionally.

15


A8. Yes


A9. 5 - Very easy to understand


A10. 4


A11. YES


A12. YES


vs "no"?

A13. I don't think I was ever asked to register??


A14. Sarah



User 4:

Test date

2018-04-27 05:45:26 AM PDT

Duration


Turns

22


16

Welcome to Bamboo Music. This skill will help you understand different elements of music,

including notes, instruments, scales, dynamics, chords, tempo, and intervals. Currently, there

are 3 different levels. Each level allows you to earn up to 7 badges. When you earn your 7th

badge, you'll move up a level. OK ... get ready to start .... Are you ready?


Is this ? Please answer yes or no. (User expected the same trigger to enter the skill after intro

editorial; should this logic be added?)


Is this ? Please answer yes or no.



yes.

Let's Play High Low. I'll play two notes, and one is higher than the other. . Which note is higher,

the first one or the second one?

the second one

I'm not quite sure how to help you with that.





badge, you'll move up a level. OK ... get ready to start ... Ready?

ready

Is this ? Please answer yes or no. (Alexa asks if users are ready, but “ready” does not seem to be

a trigger to follow the editorial.)

yes



the first one

Good job! . Which note is higher, the first one or the second one?

the second one

17

Nicely done. Let's play recognize the instrument. Listen carefully because each instrument has a


to, London Bridge melody. . Which instrument played the melody -- clarinet, piano, or violin?

piano

Fantastic! Let's play notes marching up and down. Try listening to three notes that I will play


down


down

Fantastic! Let's learn Dynamics. Dynamics are one of the expressive elements of music. The





piano

Nicely done. Let's learn about chords. A chord is several notes played at the same time. .Major


minor

Excellent! Listen to this chord. . Is it Major or Minor?

major

Great job! We're all done for now. You answered 8 questions. You answered 8 correctly, 0

incorrectly. Please come back soon! To register for Bamboo Music to get results and set up

multiple users, please tell me your 10 digit phone number including area code. Otherwise, say,

Later, or say No.

eight four three four nine four three three two three

You should have received a text message. Thank you for trying Bamboo Music.

you alexa (User said “Thank you Alexa)

[Media File]


A1. 5

18


member?



when?

A3. No, This skill is on point. I am very impressed


A4. I love the skills feedback and ability to quickly determine right, or wrong answers.

I feel like this can be very helpful with someone trying to learn music theory


A5. I think it would be nice if Alexa responded quicker to answers, but that is just me

being picky and impatient. The programming is quite impressive. Also I would love to

se other aspects of this Specific (Bamboo) learning. I'd love to become a regular user


A6. Adequate. Doesn't seem to be any problems there


A7. I am familiar, but by no means an expert. I produce hip hop/rap music and scores

for movies, so this is right up my alley. Always learning new things about music and

music theory.


A8. Yes


A9. 4


A10. 5 - Very interesting


A11. YES


19

A12. YES


vs "no"?

A13. I don't recall, I answered with my phone number because I would like to use the

skill again.


A14. Daniel Roessler



User 5:

Test date

2018-04-27 05:54:15 AM PDT

Duration


Turns

31



yes

Great to see you back! , You are working on level 1 questions, and you have earned 1 of seven

Bamboo Music badges. . Let's Play High Low. I'll play two notes, and one is higher than the


first one


second one


yes

20

Which note is higher, the first one or the second one?

the first one

Good job! Let's play recognize the instrument. Listen carefully because each instrument has a



.clarinet


i would like to try again

OK, I'll repeat it. Would you like to try again? (requiring a yes or no response here doesn’t feel

natural; should potentially also trigger on responses similar to how the user attempted)

i like to try again

OK, I'll repeat it. Would you like to try again? (“ “)

do again (user said “try again”; still triggered regardless)


yes

Now listen to, London Bridge melody. . Which instrument played the melody -- clarinet, piano,

or violin?

piano

Nicely done. Let's play notes marching up and down. Try listening to three notes that I will play


up

Excellent! . Are the notes marching up or down?

down

Sorry, I don’t think that’s correct. Would you like to try again?

yes

Are the notes marching up or down?

up

Nicely done. Let's learn Dynamics. Dynamics are one of the expressive elements of music. The


21




forte

Fantastic! Let's learn about chords. A chord is several notes played at the same time. .Major


minor

No, sorry. Would you like to try again?

yes


major

Good job! Listen to this chord. . Is it Major or Minor?

minor


yes


it's major

Good job! Let's learn Tempo. Tempo is the speed at which a piece of music is played. Allegro


Adagio?

allegro


yes


adagio

Fantastic! Let's learn intervals. An interval is the distance, in scale steps, between two pitches





22

major third

Good job! Listen to this interval. . Major 3rd or minor 3rd?

minor third


yes


major third


incorrectly. Congratulations, you earned a - Treble Master badge! Congratulations, you earned

a - Tone Master badge! Please come back soon!


A1. 3


member?

A2. 4


when?

A3. No


A4. The questions are short and easy to understand.


A5. The questions are somehow boring do i recommend to add different type of

questions for more fun.


A6. It was acceptable.


A7. Intermediate

23


A8. No


A9. 4


A10. 3


A11. YES


A12. NO


vs "no"?

A13. Later means it is possible to register at a later time.


A14. Mehran Sadrolodabaei



User 6:

Test date

2018-04-27 05:56:22 AM PDT

Duration


Turns

20


24


ready

Is this ? Please answer yes or no. (Same suggestion to add “ready” strings as triggers to intro

editorial)

yes




the first one

Good job! . Which note is higher, the first one or the second one?

the first one

Excellent! Let's play recognize the instrument. Listen carefully because each instrument has a


to, Twinkle, Twinkle, Little Star melody. . Which instrument played the melody -- clarinet, piano,

or violin?

violin



down


yes


Up (User said “They’re marching up”; still triggered regardless)

Great job! . Are the notes marching up or down?

down






it's forte

25



minor


yes


it's major


incorrectly. Please come back soon!

thank you

No worries.

close music (User said “Close bamboo music”)

Sorry, I don't know that one.

i want to know (User said “I want to learn about perfect”)


i want to hear six (User said “I want to hear a perfect fifth)


i want to listen

Flow from Deezer.

thank you hi by

Sorry, I don't know that.


A1. 5


member?

A2. 8


when?

26

A3. No, the skill responds good all the time.


A4. I enjoy how easy is learning music.


A5. I would like to practice more nothing to recomend is very good.


A6. It was very good.


A7. I am a not expert, but I have learn a lot with the skill.


A8. No, but I wish to have one soon.






A11. YES


A12. YES


vs "no"?

A13. The skill, did not ask me about register.


A14. Marlon Gomez Velandia.


A15. Marlon.Gomez.Velandia

27

User 7:

Test date

2018-04-27 06:01:24 AM PDT

Duration


Turns

0

n/a


A1. 3


member?

A2. 6


when?

A3. There was no response.


A4. The skill didn't respond to my command.


A5. Following the correct command.


A6. The skill didn't open them.


A7. Very familiar.


28

A8. Yes




A10. 4


A11. YES


A12. YES


vs "no"?

A13. I don't recall.


A14. John Jenkins



User 8:

Test date

2018-04-27 07:07:23 AM PDT

Duration


Turns

20



ready

29

I was born ready, or at least very well-prepared. Let's do it!

ready

I was born ready, or at least very well-prepared. Let's do it! (Repeated editorial; user became

confused and left skill. Same suggestion of adding “ready” as a trigger to intro editorial.)

what are we doing (User became confused and did not know how to trigger the skill properly)

Hmm, I’m not sure.

Alexa open bamboo music


Yes


Bamboo Music badges. . Let’s Play High Low. I’ll play two notes, and one is higher than the


The first one

Nicely done. . Which note is higher, the first one or the second one?

The second one

Excellent! Let’s play recognize the instrument. Listen carefully because each instrument has a

unique sound. Here is a clarinet playing. . Now here’s a piano. . And finally, a violin. .Now listen

to, This Old Man melody. . Which instrument played the melody – clarinet, piano, or violin?

Dominant (User said Clarinet; did not properly trigger, but the skill moved forward with

repeating the previous editorial)

I didn't quite get that. Now listen to, This Old Man melody. . Which instrument played the

melody -- clarinet, piano, or violin?

clarinet



down

Good job! . Are the notes marching up or down?

up

Excellent! Let's learn Dynamics. Dynamics are one of the expressive elements of music. The


30




piano



minor

Excellent! Listen to this chord. . Is it Major or Minor?

major

Great job! Let's learn Tempo. Tempo is the speed at which a piece of music is played. Allegro


Adagio?

adagio

Good job! Let's learn intervals. An interval is the distance, in scale steps, between two pitches





minor third

Excellent! Listen to this interval. . Major 3rd or minor 3rd?

third



alexa cancel

alexa quit



A1. 5


member?

A2. 7

31


when?

A3. no exit command at the end, I responded to quickly and it dod not get my answer.

should just as for the answer again instead of repeating the entire question.


A4. engaging, and I learned while being engaged.


A5. ending, and repeat ask for answer


A6. good


A7. no at all... no training and do not play any instrument


A8. oh yea, like 7 or 7






A11. YES


A12. YES


vs "no"?

A13. not asked to register....?


A14. Michael Pittinger Sr.

32



User 9:

Test date

2018-04-27 07:25:57 AM PDT

Duration


Turns

7

alexa i think bombay music (User said “Alexa open Bamboo Music”)

[Media File]

.alexa open bamboo music




yes




the fast (User said “The first” in what seems to be a British accent; accent may be affecting

Alexa understand the skill trigger.)

Sorry, I didn't understand. . Which note is higher, the first one or the second one?

the fast fast (User said “The first first”; same accent issue as before.)

OK, I'll skip that one. . Which note is higher, the first one or the second one?


A1. 4

33


member?

A2. 6


when?

A3. Didn't always regsiter my answer e.g. skipped instead of taking my answer.


A4. High/low game is good warm up!


A5. Respond faster to my answer. It seems to stick to "Playing" rather than "Listening"

mode too long.


A6. Perfect.


A7. Grade 5 Piano & Violin (UK)


A8. Yes




A10. 4


A11. YES


A12. YES


vs "no"?

34

A13. N/A Alexa got stuck at this point.


A14. Emma



User 10:

Test date

2018-04-27 07:27:46 AM PDT

Duration


Turns

10

open bamboo music





yes



second

Excellent! . Which note is higher, the first one or the second one?

first




violin?

clarinet

35

Excellent! Let's play notes marching up and down. Try listening to three notes that I will play


down

Fantastic! . Are the notes marching up or down?

up






piano



major

Fantastic! Listen to this chord. . Is it Major or Minor?

minor




Later, or say No.


A1. 5


member?

A2. 8


when?

A3. The skill froze if I took a quick break or stopped for more than 10 seconds


A4. fun and quick learning

36


A5. Incorporating scales, maybe fusion music and styles


A6. perfect


A7. yes


A8. yes






A11. YES


A12. NO


vs "no"?

A13. later means you could be interested in updates, subscribing but no is flat out


A14. David



User 11:

Test date

37

2018-04-27 07:43:34 AM PDT

Duration


Turns

3

hello i stop (User said, “Hello Alexa”)

[Media File]

hello

Hello.

play music

Flow from Deezer.


A1. 3


member?

A2. 4


when?

A3. no


A4. music listening


A5. feeling lucky option to play random music


A6. clear and loud


A7. not at all

38


A8. yes


A9. 3


A10. 2


A11. NO


A12. YES


vs "no"?

A13. do not recall


A14. Eric



User 12:

Test date

2018-04-27 08:56:17 AM PDT

Duration


Turns

14



39

yes


Bamboo Music badges. . Let's learn Tempo. Tempo is the speed at which a piece of music is

played. Allegro means fast. Adagio means slow. Listen to this musical phrase. . Which tempo

was it - Allegro or Adagio?

Adagio (User said, “It’s definitely adagio”; still triggered.)

Excellent! Listen to this musical phrase. . Which tempo was it - Allegro or Adagio?

the allegro (User said, “I’d say allegro”; still triggered)

Nicely done. Let's learn intervals. An interval is the distance, in scale steps, between two pitches





that's major third (User said, “That’s a major third”; still triggered)


yes please


okay that's a minor third


that's major third


No (User said, “minor third”)

I didn't quite get that. Listen to this interval. . Major 3rd or minor 3rd?

that is a minor third interval

Great job! Let's Play High Low. I'll play two notes, and one is higher than the other. . Which note

is higher, the first one or the second one?

the first notice higher (User said, “The first note is higher”; still triggered.)


second note is definitely higher


40

search no it's higher (User said, “first note is higher”)

Sorry, I am not sure what you said. . Which note is higher, the first one or the second one?

the first note it's higher (User said, “the first note is higher”; still triggered)

Excellent! We're all done for now. You answered 8 questions. You answered 7 correctly, 1

incorrectly. Congratulations, you earned a - Semi Tone Expert badge! Wow! You have earned 4

of the 7 badges at this level. Come back soon to earn 3 more badges and get to the next level.


A1. 3


member?

A2. 5


when?

A3. There were a few moments when Alexa did not understand me. When I test these

interfaces, I endeavor to say more than just a rote phrase, like "first one." Instead, I'll

stretch the speech recognition algo by replying with something like, "The first note is

higher."


A4. The music was nice.


A5. The computer voice sounded too computer-ish. Too predictable. At the end, when

it announced the badge I had earned, there was a pause detracted from the experience.

For example, It was like this: "Congratulations! You have earned... [pause here] ... the

next level badge." It was almost as if the entire text phrase was not yet cued to be

spoken when the speech started.


A6. The volume was good. No adjustments needed.


A7. I sing and play 12-string acoustic guitar. I have a higher than average familiarity

with music theory.

41


A8. No, I do not.




A10. 4


A11. YES


A12. YES


vs "no"?

A13. Sorry, I don't recall.


A14. William McMeans



User 13:

Test date

2018-04-27 09:11:13 AM PDT

Duration


Turns

15



42

yes


Bamboo Music badges. . Let's play recognize the instrument. Listen carefully because each

instrument has a unique sound. Here is a clarinet playing. . Now here's a piano. . And finally, a

violin. .Now listen to, London Bridge melody. . Which instrument played the melody -- clarinet,

piano, or violin?

piano

Good job! Now listen to, Twinkle, Twinkle, Little Star melody. . Which instrument played the


violin

Fantastic! Let's learn about chords. A chord is several notes played at the same time. .Major


major

Good job! Listen to this chord. . Is it Major or Minor?

minor


major

Excellent! Let's learn intervals. An interval is the distance, in scale steps, between two pitches





minor third


yes


major third


minor third


43

major third


yes


minor third

Good job! We're all done for now. You answered 8 questions. You answered 6 correctly, 2

incorrectly. Congratulations, you earned a - Band Leader badge! Please come back soon!

thank you

That's what I'm here for!


A1. 4


member?

A2. 8


when?

A3. No


A4. I enjoyed how it teaches you the different notes, instruments, and tones.


A5. Nothing


A6. Great.


A7. Beginner


A8. No

44


A9. 3


A10. 4


A11. YES


A12. YES


vs "no"?

A13. it didn't ask me to register.


A14. Jelon



User 14:

Test date

2018-04-27 10:48:33 AM PDT

Duration


Turns

18





45

yes


Bamboo Music badges. . Let's learn Dynamics. Dynamics are one of the expressive elements of

music. The dynamics is the variation in loudness between musical notes or musical phrases.

Listen to the two musical phrases. . This phrase was played using the FORTE dynamic. FORTE

means loud. . This phrase was played using the PIANO dynamic. PIANO means quiet. Now listen

to this musical phrase. . Was it Forte or Piano?

Yellow (User said, “Piano”)

I didn't understand properly. Now listen to this musical phrase. . Was it Forte or Piano?

piano

Fantastic! Now listen to this musical phrase. . Was it Forte or Piano?

forte

Great job! Let's Play High Low. I'll play two notes, and one is higher than the other. . Which note


where is one (User said, “First one”; still triggered.)

Fantastic! . Which note is higher, the first one or the second one?

first one


second one

Fantastic! Let's learn intervals. An interval is the distance, in scale steps, between two pitches





First (User said, “Minor third”; because of this mishap, the user begins to believe that minor

third is not the correct answer, even though it is, resulting in multiple attempts at the other

option of major third.)

I didn't quite get that. Listen to this interval. . Major 3rd or minor 3rd?

major third

Nope. Sorry about that. Would you like to try again?

yes

46


.major third

Sorry, I don’t think that’s correct. The correct answer was MinorThird. Listen to this interval. .

Major 3rd or minor 3rd?

major third


minor third


yes


major third





member?

A2. 5


when?

A3. I wouldn't say anything was unexpected...Only when I expected answer to be

"Major" when it was Minor, but I knew either the answer was wrong or right


A4. I enjoyed the fact that I was actually learning new things in Msic


A5. Just Alexa's response, I had to repeat myself more than I would of liked to


A6. Those were just right, didnt anything wrong with them

47


A7. Im very familiar with Music , but Im more of an "by ear" kind of artist...So my

music theory could be better


A8. No


A9. 4


A10. 4


A11. NO


A12. YES


vs "no"?

A13. Not quite sure I recall


A14. Edward Adjepong



User 15:

Test date

2018-04-27 12:06:27 PM PDT

Duration


Turns

14

48



yes


Bamboo Music badges. . Let's play recognize the instrument. Listen carefully because each


violin. .Now listen to, Mary Had a Little Lamb melody. . Which instrument played the melody --

clarinet, piano, or violin?

clarinet

Good job! Now listen to, Row, Row, Row Your Boat melody. . Which instrument played the


violin






It (User input indistinguishable)

I didn't quite get that. Now listen to this musical phrase. . Was it Forte or Piano?

yes no (User said, “Piano”)

I didn't understand properly. Now listen to this musical phrase. . Was it Forte or Piano?

piano

Nicely done. Now listen to this musical phrase. . Was it Forte or Piano?

piano



up


yes

49


down


down


up

Excellent! Let's Play High Low. I'll play two notes, and one is higher than the other. . Which note


first




A1. 3


member?

A2. 5


when?

A3. no


A4. teaching music skill. it trains your ears and mind


A5. may be starting from a very fundamental such as notes do, ray, me, etc. and

gradually moves up


A6. too soft


A7. not very much

50


A8. yes


A9. 3


A10. 3


A11. YES


A12. YES


vs "no"?

A13. I was not asked to register


A14. Ron Sinit



User 16:

Test date

2018-04-27 12:15:27 PM PDT

Duration


Turns

17



51

yes


Bamboo Music badges. . Let's learn Dynamics. Dynamics are one of the expressive elements of

music. The dynamics is the variation in loudness between musical notes or musical phrases.

Listen to the two musical phrases. . This phrase was played using the FORTE dynamic. FORTE

means loud. . This phrase was played using the PIANO dynamic. PIANO means quiet. Now listen

to this musical phrase. . Was it Forte or Piano?

forte

Nicely done. Now listen to this musical phrase. . Was it Forte or Piano?

piano


yes

Now listen to this musical phrase. . Was it Forte or Piano?

piano

No, sorry. The correct answer was Forte. Let's learn Tempo. Tempo is the speed at which a

piece of music is played. Allegro means fast. Adagio means slow. Listen to this musical phrase. .

Which tempo was it - Allegro or Adagio?

allegro


yes


adagio


allegro



to, This Old Man melody. . Which instrument played the melody -- clarinet, piano, or violin?

add your net (User said, “Clarinet”)

OK, I'll skip that one. Now listen to, Mary Had a Little Lamb melody. . Which instrument played

the melody -- clarinet, piano, or violin? (User didn’t get a 2nd chance at guessing the same

melody, which is unfortunate because Alexa didn’t understand their correct answer.)

52

change your net (User said, “Clarinet”)

OK, I'll skip that one. Let's play notes marching up and down. Try listening to three notes that I

will play one after the other. . Are the notes marching up or down? (Same as above)

up


yes


No (User said, “Down”)

Sorry, I didn't understand. . Are the notes marching up or down?

down

Fantastic! We're all done for now. You answered 5 questions. You answered 2 correctly, 3


thank you

No worries.


A1. 4


member?

A2. 8


when?

A3. as expected, it responded


A4. identifying the instruments


A5. provide examples.. like if you are playing instrument , one example which shows

how you identified the instrument.


53

A6. pefect


A7. have little knowledge


A8. nope


A9. 3


A10. 4


A11. YES


A12. YES


vs "no"?

A13. no


A14. Chandrapalsinh Chavda



User 17:

Test date

2018-04-27 04:50:01 PM PDT

Duration


Turns

54

10



yes


Bamboo Music badges. . Let's play notes marching up and down. Try listening to three notes

that I will play one after the other. . Are the notes marching up or down?

.marching up


yes try again

OK, I'll repeat it. Would you like to try again? (Probably expand trigger to include responses like

this; user had to repeat this phrase until they simply said “yes”.)

yes repeat it


yes


.down.



A1. 4


member?

A2. 9


when?

A3. After you listen to the sound and then have to repeat my self twice to understand

either marching up or marching down

55


A4. I love how I got some of them right and if not then could try again


A5. I would say at the beginning when marching up or down on the notes


A6. The volume was great just right.


A7. I am actually taking a music class at college and learning more and great for my

class that I am in.


A8. Yes






A11. YES


A12. YES


vs "no"?

A13. later mean registering later and then no would be not to at all


A14. Jessica Moon



56

User 18:

Test date

2018-04-27 07:02:14 PM PDT

Duration


Turns

16



yes




the second one


get search one (User said, “The first one”; still triggered.)




piano

Good job! Let's play notes marching up and down. Try listening to three notes that I will play


up


down




57



piano



major

Nicely done. Listen to this chord. . Is it Major or Minor?

major


yes


minor

Good job! We're all done for now. You answered 8 questions. You answered 7 correctly, 1


thank you

Any time.

have a good day

Thanks! You too!

thanks

That's what I'm here for!


A1. 4


member?

A2. 5


when?

A3. The skill worked great for me

58


A4. I like that it's very educational, you can learn at the same time


A5. I like it the way it is, maybe add more instruments but probably is something

already done in the next levels


A6. Very good


A7. I love music and play guitar, I'm a bit familiar with music


A8. No I don't




A10. 4


A11. YES


A12. YES


vs "no"?

A13. I don't remember being asked about that


A14. Maria Municio Ortega



59

User 19:

Test date

2018-04-28 05:24:20 AM PDT

Duration

9 minutes, 1 second

Turns

11



ready

Is this ? Please answer yes or no. (Same suggestion to add “ready” triggers.)

yes


Bamboo Music badges. . Let's learn Tempo. Tempo is the speed at which a piece of music is

played. Allegro means fast. Adagio means slow. Listen to this musical phrase. . Which tempo

was it - Allegro or Adagio?

adagio


allegro



to, Twinkle, Twinkle, Little Star melody. . Which instrument played the melody -- clarinet, piano,

or violin?

violin

Good job! Now listen to, This Old Man melody. . Which instrument played the melody --


clarinet

Fantastic! Let's Play High Low. I'll play two notes, and one is higher than the other. . Which note


60

first one


second one


second one

Great job! Let's learn intervals. An interval is the distance, in scale steps, between two pitches





minor third




A1. 5


member?

A2. 9


when?

A3. The skill responded correctly to music questions. The skill asked me "Are you" and

I didn't know what to say. I just said yes. And then it asked music questions.


A4. The app explains each music question. Then, it prompts the user from multiple

choice. This is helpful for users like me, who must be reminded repeatedly of the

possible answers.


A5. Music genre questions. Composer questions. Who composed this song?


A6. My computer's speaker is set to 45% and it was very audible.

61


A7. I am unfamiliar with theory. I like music and have practiced playing.


A8. Yes, an echo show.






A11. YES


A12. YES


vs "no"?

A13. I was not asked to register.


A14. Alex



User 20:

Test date

2018-04-28 11:09:32 AM PDT

Duration


Turns

14

62



yes


Bamboo Music badges. . Let's learn about chords. A chord is several notes played at the same

time. .Major chords sound happy. Minor chords sound sad. Listen to this chord. . Is it Major or

Minor?

minor


major


minor






minor third


sure


major

Sorry, I am not sure what you said. Listen to this interval. . Major 3rd or minor 3rd?

.major

I didn't understand properly. Listen to this interval. . Major 3rd or minor 3rd?

major third


Red (User said, “Third”)

Sorry, I didn't understand. Listen to this interval. . Major 3rd or minor 3rd?

63

major third


no thank you

OK, the correct answer was MinorThird. Listen to this interval. . Major 3rd or minor 3rd?


A1. 3


member?

A2. 5


when?

A3. No


A4. I like music study, so it's interesting on that level.


A5. Voice recognition, Alexa had trouble recognizing my answers.


A6. Volume was good.


A7. Familiar


A8. No





64


A11. YES


A12. NO


vs "no"?

A13. I wasn't asked to register


A14. Charles Westerman



User 21:

Test date

2018-04-28 07:54:03 PM PDT

Duration


Turns

15

open bamboo music


yes


Bamboo Music badges. . Let's play notes marching up and down. Try listening to three notes

that I will play one after the other. . Are the notes marching up or down?

down


No (User said, “Down”)

65

Sorry, I didn't hear you. . Are the notes marching up or down?

down


up






minor third

Nicely done. Listen to this interval. . Major 3rd or minor 3rd?

major third


yes


minor third


major third




piano

Good job! Now listen to, This Old Man melody. . Which instrument played the melody --


clarinet



next level

What would you like to play next?

Play (User did not say anything but had music on in the background.)

66

Flow from Deezer.


A1. 5


member?

A2. 8


when?

A3. Nil. Only once did i repeat an instruction


A4. Love the quiz like interaction of the skill and how it teaches music.


A5. not much. more skills like scales, fifths etc.


A6. great


A7. basic to intermediate like level 3


A8. yes, a dot






A11. YES


67

A12. YES


vs "no"?

A13. i was not asked to register


A14. Xuan Hong Lim



User 22:

Test date

2018-04-29 07:07:03 AM PDT

Duration


Turns

14






yes



second one


the first one

68




clarinet



marching up


marching down






forte

Excellent! Let's learn about chords. A chord is several notes played at the same time. .Major


major


yes


minor




Later, or say No.

Major (User said, “Later”)

To register for Bamboo Music to get results and set up multiple users, please tell me your 10

digit phone number including area code. Otherwise, say, Later, or say No.

later

OK, thank you for trying Bamboo Music.

69


A1. 4


member?

A2. 9


when?

A3. at the end it asked me to say later or no if I did not want to give my number, I said

later... then Alexa just repeated back to me to say later or no. The 2nd time it worked,

maybe I just didnt speak clearly at first or spoke too fast?


A4. Overall it was very similar to exercises I did back in music class years ago, listening

to notes and instruments and learning basics of theory. I enjoyed all the questions, but

they were very easy. I imagine it will get harder as the rounds progress and I think that

is where it can be really beneficial for students.


A5. This is only the first round, so maybe it gets harder and does more things later on...

But I think there should be multiple instruments playing and you try and name them

all, or at least answer if a particular instrument was heard. Of course, for round one just

playing a clarinet sound and asking if that was a clarinet or piano... was pretty easy.

Same thing where you try and recognize different theory elements within a

composition, dynamics, pitch, tempo, etc


A6. perfect


A7. Pretty familiar, I am a current guitar player and I played violin for many years in

school


A8. Yes



70


A10. 4


A11. YES


A12. YES


vs "no"?

A13. I did not notice a difference between responses, as I only responded no. But Alexa

just said to respond either way. And I was told I could return later


A14. Sean Briscoe



User 23:

Test date

2018-04-29 09:42:17 AM PDT

Duration


Turns

19

(Many voice logs indistinguishable; voice files may be corrupted)






yep

71



yep

I didn't understand properly. . Which note is higher, the first one or the second one?

one. (User said, “First one”; still triggered.)


yep

Sorry, I am not sure what you said. . Which note is higher, the first one or the second one?

first




yep

I didn't quite get that. Now listen to, London Bridge melody. . Which instrument played the


piano



down

Excellent! . Are the notes marching up or down?

up






Red (User input indistinguishable)

Sorry, I am not sure what you said. Now listen to this musical phrase. . Was it Forte or Piano?

that's forte


72

..yes



A1. 4


member?

A2. 5


when?

A3. Had to repeat commands at certain times.


A4. The learning experience of the different sounds of instruments.


A5. nothing really


A6. Great


A7. Pretty good with music. ok with theory


A8. yes




A10. 4


A11. YES

73


A12. YES


vs "no"?

A13. Did not recall


A14. Francis kearney



User 24:

Test date

2018-04-30 07:53:12 AM PDT

Duration


Turns

13






yes



the second one


the first one

74




violin?

clarinet



down


up

Great job! Let's learn Dynamics. Dynamics are one of the expressive elements of music. The





forte


yes


piano

Excellent! Let's learn about chords. A chord is several notes played at the same time. .Major


major


major




Later, or say No.

later


75


A1. 5


member?

A2. 8


when?

A3. No. Skill responded accordingly


A4. Very clear to follow. Interaction was pleasant.


A5. Voice could be more friendly. Particularly as many children will be using this. At

least different from the standard GPS or Siri sounding female voice.


A6. just fine


A7. unanswered


A8. unanswered




A10. 4


A11. YES


A12. YES

76


vs "no"?

A13. I don't recall there being any difference between either of those options as they

were explained to us.


A14. Kristopher Stewart



User 25:

Test date

2018-04-30 12:04:08 PM PDT

Duration


Turns

40






ready


yes



can one (User said, “Second one”; still triggered.)

Nope. Sorry about that. Would you like to try again?

yes

77


one

Sorry, I don’t think that’s correct. The correct answer was Second. . Which note is higher, the

first one or the second one?

first one




violin?

clarinet



down


up


ok yes


up

No, sorry. The correct answer was Down. Let's learn Dynamics. Dynamics are one of the

expressive elements of music. The dynamics is the variation in loudness between musical notes

or musical phrases. Listen to the two musical phrases. . This phrase was played using the FORTE

dynamic. FORTE means loud. . This phrase was played using the PIANO dynamic. PIANO means

quiet. Now listen to this musical phrase. . Was it Forte or Piano?

piano



major


yes

78


minor

Fantastic! We're all done for now. You answered 7 questions. You answered 4 correctly, 3



Later, or say No.

help

To register for Bamboo Music to get results and set up multiple users, please tell me your 10

digit phone number including area code. Otherwise, say, Later, or say No. (User asks for help,

but receives a variation of the same editorial previously posted; maybe have “help” editorial

specific to the Bamboo Music skill.)

later


help

For Help, please visit the help pages on the Amazon web site.



open scales


yes




first one


yes


can one (User said, “Second one”; still triggered.)

No, sorry. The correct answer was Second. . Which note is higher, the first one or the second

one?

79

alexa open bible music (User said, “Alexa open Bamboo Music”; still triggered.)

OK, I'll skip that one. Let's play recognize the instrument. Listen carefully because each


violin. .Now listen to, Mary Had a Little Lamb melody. . Which instrument played the melody --


clarinet



alexa open bible music (User said, “Alexa open Bamboo Music”; still triggered.)

OK, I'll skip that one. . Are the notes marching up or down?

down






piano



minor


major




Later, or say No.

no


alexa open level two

open level two and bamboo music (User said, “Open level two in bamboo music”)

[Media File]

80



help

Is this ? Please answer yes or no. (Same suggestion for specific help editorial for the Bamboo

Music skill.)


A1. 4


member?

A2. 8


when?

A3. for the question major or minor it did not catch my answer


A4. as a beginner without any knowledge on music it helps to learn and understand

different elements of music.


A5. some times the skill is not catching my answer properly and deciding its a wrong

answer


A6. good


A7. learner


A8. no




81

A10. 4


A11. YES


A12. YES


vs "no"?

A13. For the answer "later" it immediately exited the skill For the answer "no" it

responded come back later


A14. kavya



User 26:

Test date

2018-04-30 12:40:37 PM PDT

Duration


Turns

12






yes



82

the first one


the second one




piano



..down


(Audio logs corrupted beyond this point)

stop

music


A1. 5


member?



when?

A3. When were doing ascending/descending set of 3 notes she didn't understand my

response "up" which may be due to network delay or just timing with the

communications back and forth


A4. This skill is right up my alley as I have been working with basic music theory and

chord formations, it is an excellent idea and introduction for people to music in general


A5. Nothing specific at this point but continue to try it

83


A6. Ok, no problems hearing


A7. I play guitar and some piano and know basic chord theory which I taught myself,

as mentioned previously I think the skill is an excellent idea


A8. Yes 2 dots






A11. YES


A12. YES


vs "no"?

A13. I did not make it that far since the skill exited prematurely


A14. Sammy



User 27:

Test date

2018-04-30 01:28:44 PM PDT

Duration

84


Turns

32






i'm ready

Is this ? Please answer yes or no. (Same “ready” trigger suggestion as before.)

no

[Media File]

help







Red (User said, “Ready”; still triggered, despite previous “ready” attempts from other users not

triggering, but only repeated the intro editorial.)





yes



one


85

yes


the first one

I'm thinking it's a different answer. The correct answer was Second. . Which note is higher, the

first one or the second one?

the first one




violin?

clarinet



down

[Media File] (Somehow, user was kicked out of the skill.)

up

Sorry, I didn’t get that.

up

I didn’t get that.

down

[Media File]






yes.



the first one

86


the first one




violin?

clarinet



down


down






forte


yes


piano

Good job! Let's learn about chords. A chord is several notes played at the same time. .Major


.minor


major




Later, or say No.

87

later



A1. 1


member?

A2. 1 - very unlikely


when?

A3. At some point it paused for a really long time before playing up/down. It seemed

like it was frozen and somehow exited Bamboo.


A4. It seemed like a really good idea in theory. I liked the music instrument recognition

with mary had a little lamb


A5. The response time. It felt like I was waiting forever to listen to instructions and

answer questions.


A6. Fine.


A7. I used to play piano and flute relatively well, though no longer play music.


A8. Yes, but I haven't had it plugged in for a while.




A10. 2

88


A11. NO


A12. YES


vs "no"?

A13. Now I see that later means I want to register later, but at the time I thought its

was like saying goodbye. Like: Later, Alexa, we'll hang out tonight.


A14. Brenda Zanze



User 28:

Test date

2018-04-30 02:27:48 PM PDT

Duration


Turns

11






yes



second

89


second

Great job! Let's play recognize the instrument. Listen carefully because each instrument has a



clarinet



down


down






piano

Good job! Let's learn about chords. A chord is several notes played at the same time. .Major


minor


major




Later, or say No.

no



A1. 4

90


member?

A2. 4


when?

A3. one command was not read. I think I answered before Alexa was set to Listening.


A4. I like the quiz aspect


A5. More technical explanation on the difference between major and minor besides

"happy" and "sad" respectively.


A6. perfect


A7. Intimately familiar as I am a musician. However, my knowledge of music theory,

especially notation, is weak (I play by ear).


A8. No




A10. 4


A11. YES


A12. YES

91


vs "no"?

A13. It didn't seem to make a difference; either closed the application. That said, "later"

suggests ask me again vs "no", which suggests not to ask me again.


A14. Mike Quatro



User 29:

Test date

2018-04-30 07:52:57 PM PDT

Duration


Turns

17






yes



one


the first one




92

piano

Good job! Let's play notes marching up and down. Try listening to three notes that I will play


up


down

[Media File] (For some reason, the user was kicked out of the skill at this point.)

no it's a marching down

[Media File]

Unknown

down vote notes are marching down

Hmm, I'm not sure.

no it's are marching down

Hmm, I don't know that.

help


repeat


the notes are marching down

Sorry, I don't know that one.

play the notes again

[Media File]


[Media File]

[Media File]



93

A1. 3


member?

A2. unanswered


when?

A3. When I got to the third exercise and responded 'The notes are marching down",

Alexa responded, "Um I don't know that one". This is not a helpful answer. I repeated

the answer several mores without a response from Alexa. I then asked to her to repeat

the question and again she indicated that she did not understand.


A4. I enjoyed reviewing music basics such as whether the notes are going up or down

and which instruments are playing.


A5. 1. Improve Alexa's ability to understand responses in a sentence rather than a just

single word. She seems to respond if I answer 'Up or down', but get confused if say 'The

note is going down/up'; 2. Speed up response time; 3. Make Help actually helpful by

telling the user what to do next rather than referring him to a website.


A6. The volume of the music files was about right.


A7. I am a beginner with a strong interest in learning more


A8. unanswered


A9. 4


A10. 4


94

A11. YES


A12. YES


vs "no"?

A13. unanswered


A14. J.E. Ubico



User 30:

Test date

2018-04-30 07:58:01 PM PDT

Duration


Turns

1

alexa open the music

Flow from Deezer.


A1. 5


member?

A2. 7


when?

95

A3. unanswered


A4. immediate response


A5. unanswered


A6. Excellent


A7. not much of this kind


A8. No


A9. 4




A11. NO


A12. unanswered


vs "no"?

A13. Responding "later" means undecided and "no" means immediate decision


A14. Om Adhikari



96

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