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32
İŞBANK INVESTOR PRESENTATION Q1 2020
Transcript
Page 1: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

İŞBANK INVESTOR

PRESENTATION Q1 2020

Page 2: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Contents

İşbank at a Glance 4

Financial Highlights 8

Appendix 25

2

Page 3: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

İşbank at a Glance 4

Financial Highlights 8

Appendix 25

3

Page 4: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

1,374 1,364 1,355

1,271 1,265

2016 2017 2018 2019 2020 Q1

• Stocks are quoted at BIST and also traded at LSE in the form of GDRs.

• Largest stake owned by employees via pension fund

• domestic branches country-wide (largest among private banks), and foreign branches

• ATMs (largest ATM network among private banks)

• ~ 8.4 mn digital customers

15 İşbank Branches in Northern Cyprus

2 İşbank Branches in London, UK.

1 Branch in Manama, Bahrain

2 Branches in Arbil and Baghdad, Iraq

2 Branches in Pristine and Prizren, Kosovo

HO + 10 İşbank AG Branches in Germany – Bank Subsidiary

1 İşbank AG Branch in Amsterdam, the Netherlands

HO + 3 İşbank Russia Branches in Russia – Bank Subsidiary

HO + 2 İşbank Georgia Branches in Georgia – Bank Subsidiary

1 Representative Office in Shang-hai, China

1 Representative Office in Cairo, Egypt

38.17%

33.74%

28.09%

Widespread shareholder base

Nationwide coverage

İşbank in Brief

International coverage

4

Atatürk Shares

İşbank Pension Fund

Free Float

226,530

Number of Branches

3

1,243

7

6

16

11 20

95 19

21

18 3

50

7

22

12

4 48

31 316

31

7 5

6 12

119

5 3

8 4 4 5

3

5

7

14

5 7

5 6 2

16

1

5 5 1

3

3 1

6

1 1

6 2

3

3 6

2 11

9 23

6 10

17

4 30

26

26

3

4

3 8

3

19 7

6 4

1

4 5

3 1

1

Page 5: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Main Business Lines

Banking Services

Corporate Banking

Commercial Banking

Retail Banking

Private Banking

Capital Market Operations

Other Banking Services

Other Financial Services

Insurance

Private Pension

Asset Management

Venture Capital

Investment Banking

REIT

Leasing & Factoring

Brokerage & Custody

5

Page 6: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

The Largest Private Bank

(1) Market share calculations are based on weekly BRSA data excluding participation banks. Total assets market share is based on monthly BRSA data. (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based on Interbank Card Center (BKM) data.

6

Market Share (%)2020 Q1

Main Balance Sheet Items(1)

Total Assets 11.2 1st

Total Loans 10.8 1st

TL Loans 10.2 1st

FX Loans 11.9 1st

Consumer Loans(3) 11.3 2nd

Non-Retail Loans 10.7 1st

Total Deposits 11.6 1st

TL Deposits 9.7 1st

FX Deposits 13.4 1st

Demand Deposits(4) 15.1 1st

Other Products & Distribution Network

Number of POS(5) 10.6 3rd

Acquiring Volume(5) 15.9 3rd

Number of Credit Cards(5) 11.6 3rd

Issuing Volume(5) 14.0 3rd

Volume of Debit Cards(5) 8.8 3rd

Number of Branches 12.4 1st

Number of ATMs 12.3 1st

Rank(2)

Page 7: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

İşbank at a Glance 4

Financial Highlights 8

Appendix 25

7

Page 8: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

203,144239,409

258,542 270,360298,045

2016 2017 2018 2019 2020 Q1

37,40942,984

49,72158,873 58,531

2016 2017 2018 2019 2020 Q1

177,360203,752

245,269

295,922 308,028

2016 2017 2018 2019 2020 Q1

Shareholders’ Equity (TL mn.)

Deposits (TL mn.)

Total Assets (TL mn.)

313,074362,244

416,388468,059

511,926

2016 2017 2018 2019 2020 Q1

Growth Performance

Loans (TL mn.)

8

%9.4 9.4%%10.2

10.2%

%4.1 4.1% -%0.6 -0.6%

Page 9: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Loans / Assets

64.9% 66.1% 62.5%57.8% 58.2%

2016 2017 2018 2019 2020 Q1

91.1% 91.5%89.3% 89.0% 88.8%

2016 2017 2018 2019 2020 Q1

5.6% 6.1%4.5% 4.1%

57.8% 58.2%

18.0% 17.1%

14.1% 14.4%

2019 2020 Q1

Cash & Banks

Securities

Loans

Participations

Fixed & Other Assets

Asset Structure

Asset Composition

Interest Earning Assets / Total Assets

9

Main Balance Sheet Items

(TL mn.) 2019 2020 Q1 Change

Cash & Banks 66,188 73,604 11.2%

Securities (Net) 84,247 87,712 4.1%

Loans 270,360 298,045 10.2%

Participations (Net) 21,071 21,127 0.3%

Fixed Assets (Net) 8,478 8,719 2.8%

Other Assets 17,716 22,718 28.2%

Total Assets 468,059 511,926 9.4%

Page 10: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

157,415112,945

270,360

174,448123,597

298,045

TL FX* Total19 Q4 20 Q1

Loans / Deposits

TL / FX Mix of Loans

60.2% 61.6% 55.3% 58.2% 58.5%

39.8% 38.4% 44.7% 41.8% 41.5%

2016 2017 2018 2019 2020 Q1

TL FX

91.4%96.8%

89.4% 93.9%

2019 2020 Q1

Loans/Deposits Loans/Deposits (Adj.)*

Solid Lending Franchise

Loan Portfolio QoQ Change (TL mn.)

(*) TL securities issued added to deposits.

10

(*) change in FX loans when adjusted for the change in exchange rate.

%10.8 10.8% TL 140,287 174,448 TP%9.4 9.4% FX* 116,910 123,597 YP*

%10.2 10.2% Total 257,197 298,045 Toplam

-0.8%

140,287 116,910

257,197

174,448123,597

298,045

TL FX* Total19 Q1 20 Q1

Loan Portfolio YoY Change (TL mn.)

FX* 116,910 123,597 YP* %5.7 5.7%TL 140,287 174,448 TP %24.424.4%

Total 257,197 298,045 Toplam %15.9 15.9%

-9.1%(*) change in FX loans when adjusted for the change in exchange rate.

Page 11: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

54.7% 56.5%

21.7% 20.2%

5.5% 4.8%

18.1% 18.5%

2019 2020 Q1

Consumer

Credit Cards

SME

Commercial &Corporate

2.5% 2.4%

35.6% 33.1%

1.1%1.0%

60.8% 63.6%

2019 2020 Q1

General PurposeConsumer Loans

Auto Loans

Housing Loans

Retail Overdraft

Consumer Loans (TL mn.)

Total Loans (TL mn.)

Diversified Loan Portfolio

(1) Includes retail overdraft accounts. (2) Includes retail credit card balances only. (3) SME definition includes companies with number of employees < 250 and turnover or total assets <= TL 125 mn.

… comprised of retail and SME loans.

11

Retail Loans

(1)

(2)

(3)

270,360 298,045 48,987 55,283

23.3%

44%

Page 12: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Net Cost of Risk

(1) Net NPL Formation / Average Performing Loans (2) (Stage 1+2+3 Expected Credit Losses - Reversals) / Average Performing Loans 12

Asset Quality

NPL Trends (Quarterly) (TL mn.)

NPL Ratio & Share of Stage II

4,27

9

1,79

7

1,12

5

891

1,02

6

926

3,38

8

771

199

19 Q3 19 Q4 20 Q1

Additions to NPLs Recoveries Net NPL Formation

5.33%1.18% 0.28%

Net NPL Formation Rate(1)

Coverage Ratios

5.8%6.7% 6.5% 6.0%

14.3% 13.9% 13.5%12.3%

19 Q2 19 Q3 19 Q4 20 Q1

NPL Ratio Share of Stage II

2019 2020 Q1

Stage 1 0.6% 0.6%

Stage 2 10.1% 12.0%

NPL Stage 3 54.7% 59.1%

Performing Loans

Cumulative

Provisions (TL mn) 2019 12M 2019 Q4 2020 Q1

Stage 1 498 196 211

Stage 2 969 478 749

Stage 3 6,312 1,415 1,515

Reversals (TL mn) (-) 2019 12M 2019 Q4 2020 Q1

Stage 1+2 1,065 36 156

Stage 3 1,093 209 547

Net CoR (2) 217 bps 283 bps 249 bps

Quarterly

Page 13: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

4.80% 4.83%

FX Securities

• Government bonds and treasury bills constitute . of total portfolio.

• Average durations years for TL Securities years for FX Securities

Breakdown of TL & FX Securities*

Securities Portfolio

Classification of Securities

13

31.6%

99.9%17.2%

0.1%

51.2%

CPI Linkers

Floating(excl. CPIlinkers)Fixed

TL FX

77.4% 22.6%

2020 Q1

1.7%

61.1%

37.1%

Measured at Fair Value through Profit/Loss

Measured at Fair Value through OCI

Measured at Amortised Cost

1.8%

61.6%

36.7%

2020 Q12019

Yield of Securities (Quarterly)

13.54% 13.32%

TL Securities

19 Q4 20 Q1

1.24.8

96%

CPI Linkers (Quarterly) 19 Q4 20 Q1

Yield 12.98% 13.45%

Interest Income (TL mn.) 962 1,047

Share in Total Sec.

(*) Shows floating and fixed rate notes.

Page 14: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Strong Fund Generation Capability

Liabilities Composition

(*) Includes subordinated debt of USD 1.9 bn and TL 2.3 bn as of 2019, and USD bn and TL bn as of 2020 Q1.

14

Main Balance Sheet Items

Largest TL funding base among private-sector banks

(TL mn.) 2019 2020 Q1 Change

Deposits 295,922 308,028 4.1%

REPOs & Money Market 1,188 13,152 1007.3%

Funds Borrowed 40,251 43,920 9.1%

Securities Issued 31,117 37,009 18.9%

Other* 40,708 51,285 26.0%

Equity 58,873 58,531 -0.6%

Total Liabilities & Equity 468,059 511,926 9.4%

63.2% 60.2%

0.3% 2.6%

8.6% 8.6%

6.6% 7.2%

8.7% 10.0%

12.6% 11.4%

2019 2020 Q1

Equity

Other*

Securities Issued

Funds Borrowed

REPOs&Money Market

Deposits

2.7 2.3

Page 15: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

102,095151,665

253,760

125,846

182,182

308,028

TL FX * Total2019 Q1 2020 Q1

131,290164,632

295,922

125,846

182,182

308,028

TL FX * Total2019 2020 Q1

Deposits YoY Change (TL mn.)

• Largest market share in total, FX, and demand deposits among private sector banks

• Largest demand deposit base (1)

In total deposits: In TL deposits(2): In FX deposits(2):

• Market share in demand deposits (2) : • Savings deposits account for of total deposits.

Deposits QoQ Change (TL mn.)

Largest Deposits Franchise

Share of Demand Deposits (in Total Deposits)

15

… a clear indicator of customer trust.

(*) change in FX deposits when adjusted for the change in exchange rate.

(*) change in FX deposits when adjusted for the change in exchange rate.

%0.3

24.6% 26.3% 24.4%28.4%

32.1%

2016 2017 2018 2019 2020 Q1

(1) Among private sector banks. (2) Excluding bank deposits.

-%4.1 -4.1%%10.7

10.7%

%4.1 4.1%

32.1%

26.7%36.3%

15.1%68.5%

%23.323.3% %20.1

20.1%

%21.421.4%

3.3%

Page 16: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

17.87%

1.18%

1.24%

0.35%

0.11%

-0.15%

-0.40%

-0.74%

-1.03%

18.41%

2019 Q4

Sub-Debt Issuance

BRSA Forbearance

Net Income

Sub-Debt Currency Impact

Change in RWA for Operational Risk

Other Changes in Capital

Currency Depreciation Impact

Other Changes in RWA (exc. curr. imp.)

2020 Q1

Change in CAR

Sufficient Capitalization

Capital Ratios (%) Comfortable level of capital, well above the regulatory limit…

16

Basel III Buffers & Legal Requirements

Min. Legal Requirements (%) 2020

CAR 8

Tier 1 Ratio 6

CET 1 Ratio 4.5

Buffers (%) 2020

Capital Conservation Buffer 2.5

Counter Cyclical Buffer 0.04

SIFI Buffer 2

2020 Minimum Requirements (%) Bank-Only Consolidated

CAR 10.54 12.54

Tier 1 Ratio 8.54 10.54

CET 1 Ratio 7.04 9.04

17.87% 18.41%

14.97% 14.37%

2019 2020 Q1

CAR Tier I Ratio

13.28%*

17.20%*

Page 17: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

(1) Based on MIS data

(2) Interest earning assets include Central Bank reserves.

(3) Including demand deposits.

Margin & Spreads

TL Spread (Quarterly) NIM (Cumulative)

17

NIM (Quarterly) FX Spread (Quarterly)

(1)

(2)

(2)

5.50% 5.73%

3.71%

4.89%

2019 2020 Q1

NIM NIM - Swap Adjusted

17.74%15.69%

9.64%7.31%

Loan Yield

Deposit Cost

6.05% 5.73%4.86% 4.89%

19 Q4 20 Q1

NIM NIM - Swap Adjusted

8.09% 8.38%

19 Q4 20 Q1

TL Spread

7.15% 7.15%

0.78% 0.56% Loan Yield

Deposit Cost

6.37% 6.59%

19 Q4 20 Q1

FX Spread

(3)

(3)

Page 18: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

20.0% 16.5%

44.1%33.4%

5.7%11.5%

30.2% 38.5%

2019 Q1 2020 Q1

Lending Related Fees

Mutual Fund Man. &Other Inv. Acc. Fees

Payment Systems

Other*

Fee Income Performance

Fees & Commissions Income (Net) Net Fees & Comm. Income Growth (YoY)

Fees & Comm. Income Coverage

18

Composition of Net Fees & Comm.

(*) Including Fund Transfer, Insurance, Account Keeping and Other fees.

18.9% 18.8%

30.6%26.4%

16.1%

2016 2017 2018 2019 2020 Q1

54.4%46.5%

117.8%

88.8%

2019 Q1 2020 Q1

Net Fees & Comm. / OPEX

Net Fees & Comm. / HR Expenses

(TL thousand) 2019 Q1 2020 Q1 ∆YoY

Cash Loans 113,977 308,284 170.5%

Non-cash Loans 262,543 248,582 -5.3%

Mutual Fund Man. & Other Inv. Acc. Fees 71,114 166,355 133.9%

Payment Systems 549,386 483,563 -12.0%

Other* 248,635 238,871 -3.9%

Net Fees & Commissions 1,245,655 1,445,655 16.1%

Page 19: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

18.4 17.9 18.3 18.0

18.2 18.118.9 18.9

17.3 17.6 18.018.8

19.3 19.1 18.9 19.0

2013 2014 2015 2016 2017 2018 2019 2020 Q1

İşbank Peer Average

2.1%2.4%

2019 2020 Q1

Cost Structure Cost / Average Assets

Employees per Branch Cost / Income

Effective Cost Management

19

(1)

(3)

43.7%52.4%

25.7%21.4%

8.8% 6.4%5.5% 5.5%16.2% 14.3%

2019 2020 Q1

Other

SDIF Fees

Depreciation

Other Op.ExpensesHR Expenses

38.8% 38.7%

2019 2020 Q1

(1)

(2)

(1) Cost is adjusted for non-recurring and other items. (2) Income includes income from participations; and is adjusted for non-recurring and other items. (3) Peer banks are defined as the closest 3 private sector banks.

Page 20: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Income Statement Highlights

20

NM: Not meaningful (1) Based on MIS data (2) Includes reversal of Stage I+II provisions.(2019 Q1: TL 758 mn. , 2019 Q4: TL 36 mn., 2020 Q1: TL 156 mn.)

(TL mn.) 2019 Q4 2020 Q1 ∆ QoQ 2019 Q1 2020 Q1 ∆ YoY

Net Interest Income 5,689 5,756 1.2% 4,294 5,756 34.1%

(-) SWAP Cost (1)1,122 847 -24.6% 1,472 847 -42.5%

Net Interest Income Incl. Swap Cost 4,567 4,909 7.5% 2,822 4,909 74.0%

Net Fees & Commissions 1,574 1,446 -8.2% 1,246 1,446 16.1%

Net Trading Gains/Losses Excl. Swap Cost 351 -92 NM 495 -92 NM

Other Operating Income 389 810 108.5% 1,271 810 -36.2%

Total Operating Income 6,880 7,073 2.8% 5,833 7,073 21.3%

Provision Reversals for Administrative Fine 0 0 NM 83 0 NM

Total Operating Income - Adj. 6,880 7,073 2.8% 5,750 7,073 23.0%

HR Expenses 1,000 1,628 62.8% 1,057 1,628 54.0%

Non-HR Expenses 1,542 1,479 -4.1% 1,234 1,479 19.9%

Total Operating Expenses 2,541 3,106 22.2% 2,291 3,106 35.6%

(-) Pre-provision for pension fund -360 180 NM 150 180 20.0%

(-) Provision for pension fund 619 0 NM 0 0 NM

Total Operating Expenses - Adj. 2,282 2,926 28.2% 2,141 2,926 36.7%

Operating Profit 4,339 3,967 -8.6% 3,543 3,967 12.0%

Operating Profit - Adj. 4,598 4,147 -9.8% 3,609 4,147 14.9%

Stage 3 Expected Credit Losses 1,415 1,515 7.1% 1,885 1,515 -19.6%

Stage 1+2 Expected Credit Losses 675 960 42.4% 328 960 192.4%

Other Provision Charges 324 405 24.8% 257 405 57.7%

Total Provision Charges 2,414 2,880 19.3% 2,470 2,880 16.6%

(-) Free provisions 300 100 -66.7% 130 100 -23.1%

Total Provision Charges - Adj. 2,114 2,780 31.5% 2,340 2,780 18.8%

Income from Participations 874 617 -29.4% 585 617 5.5%

Tax Provisions 489 247 -49.4% 199 247 24.1%

Net Income 2,310 1,456 -37.0% 1,458 1,456 -0.1%

(2) (2)(2)

Page 21: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

1.39%1.19%

1.40%1.20%

2019 2020 Q1

RoAA RoATA

Return on Assets Return on Equity

Profitability Ratios

21

(*) Tangible Equity (TE) and Tangible Assets (TA) are calculated by the deduction of M-t-M valuation differences regarding Fin. Assets Measured at FV through OCI and real estates from shareholders’ equity and total assets.

* *

11.4%

9.9%

12.1%

10.7%

2019 2020 Q1

RoAE RoATE

Page 22: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Strong Focus on Digitalisation

(*) Source: The Banks Association of Turkey, as of 2019 Q4

(*) Number of sales in 2020 Q1

Evolution of Share of Transactions per Channel Digital Banking – Number of Customers (‘000)

Mobile Banking Market Shares * Share of Digital Channels in Retail Sales *

~ 8.4 mn digital

customers

22

207

1,62

0

7,80

9

2,84

2

8,25

0

2,48

7

Mobile Banking Internet Banking

2011 2019 2020 Q1

37.6%

10.7% 9.4%

30.3% 15.3%11.3%

2.2%

62.8%70.7%74.8%

92.2% 94.4%

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020Q1

Internet Banking ATM

Mobile Banking Total Non-Branch

84.0%78.3%

TL Time Deposits GPLs

# Transactions

Investment 30.2%

Credit Cards 16.2%

Money Transfer 12.1%

Payments 13.2%

Page 23: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Sustainability

23

Corporate Governance Committee

Sustainability Coordinator

Sustainability Team

Environmental and Social Impacts Policy

Human Rights and Human Resources Policy

Anti-bribery and Anti-corruption Policy

Gifts and Hospitality Policy

Female employees(2) 55%

Female managers(3) 45%

Sustainability Service

(Investor Relations Division)

Senior level commitment in sustainability management…

Atlas Data Center Tuzla Technology and Operations Center

Head Office

Environment-friendly buildings Risk assessment via Environmental and Social Risk Evaluation Tool

for new investment projects worth more than USD 10 million

Declaration of Sustainable Finance

İşbank Exclusion List of activities which are not financed

Strong support for renewable energy

Share of RE projects in total energy generation projects portfolio(1) 67%

(As of 31.03.2020)

Sustainability Policy

Efficient governance structure for ESG activities…

- Evaluation of Environmental and Social Impacts Caused by Lending Activities

- Evaluation of Internal Environmental Impacts

- Calculation of GHG emissions

- Training and Improving Internal Capacity - Reporting - Internal Audit and Internal Control - Management Review

Pro

cess

es

Po

licie

s

Sustainability Management System

Strong rights contributing to employee satisfaction (As of 31.03.2020)

Unionized employees 99%

Turnover rate 0.4%

Return from maternity leave 99%

(1) Cash + Non-cash loans (2) Excluding private security personnel (3) Positions including and superior to II. Manager

Page 24: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

İşbank at a Glance 4

Financial Highlights 8

Appendix 25

24

Page 25: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Credit Card Business

(TL million)(2) 2019 Q1 2020 Q1 Change

Issuing Volume 29,786 34,269 15.1%

Issuing Volume Market Share 14.2% 14.0% -25 bps

Acquiring Volume 37,027 42,771 15.5%

Acquiring Volume Market Share 16.8% 15.9% -93 bps

Balance 16,926 19,338 14.2%

Number of Credit Cards (000) 7,740 8,260 6.7%

Number of P.O.S. Terminals 481,893 513,585 6.6%

25

• Over Maximum Sales Points and over chains are included in Maximum loyalty programme.

• Pioneering and leading bank in e-commerce and online shopping

• 38(1) alternative payment methods accepted in over 50 countries in e-commerce. Online merchants are able to accept these payment methods thanks to İşbank’s strong e-commerce API.

• By adding cards bearing MIR, Discover and Diners Club logos to the set of accepted cards that previously included Visa, Mastercard, American Express, UnionPay and JCB, İşbank has become the Bank accepting the highest number of card brands in Turkey.

• Continuous development to enhance the digital experience of customers, many novelties introduced to the payment systems market. (New products: Maximum Gaming Card, Digital Maxipara Card, İşim Card, Instant Card)

• Strategic expansion in the card payment area: Merchant acquiring in UK and Georgia besides Turkey, issuing debit cards in Iraq, UK, Georgia and Kosovo besides Turkey.

342,555 397,094

(1) Ideal, Giropay, EPS, Alipay, QIWI, Mybank, Sofort, Bancontact, Multibanco, P24, Trustpay, Safetypay, Boleto, Elo, Finish Online Banking, Sepa Direct Debit, Wechatpay, Trustly, PayU, Poli, Dragonpay, eNETS, Singpost, Knet, Blik, Bangkok Bank, Krung Thai Bank, Krungsri Bank, Siam Commercial Bank, Yandex.Money, Sberbank Online, Alfa-Click, Zimpler, MIR, Yandex Installment, Klarna Bank Transfer-Pay Later-Slice It

(2) According to Interbank Card Center data

Page 26: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

İşbank and Its Participations

… as one of the biggest conglomerates in Turkey.

İşbank

Core Business

Banking Services

Corporate Banking

Commercial Banking

Retail Banking

Private Banking

Capital Market Operations

Other Banking Services

Financial Participations

Insurance

Private Pension

Asset Management

Venture Capital

Investment Banking

REIT

Leasing & Factoring

Brokerage & Custody

Non-core Business

Non-financial Participations

Glass

Others

26

Page 27: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

50.5% 49.5%

FinancialNon-FinancialGlass46.2%

Other4.3%

Banks

22.2%

Insurance13.0%

Financial Ins.

14.2%

Participation Mix*

Non-listed

23.8%

Listed

76.2%

A Diversified Equity Participation Portfolio

Sectoral Breakdown*

27

• As of March 2020, – İşbank has 17 participations. – Share of participations in total assets is .

• Since 2002, a total of 43 participations has been divested.

4.1%

(*) According to the book values, as of 31.03.2020.

Page 28: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

General Information

Glass

Market/Production Shares (%)*

28

1. Includes exports and sales from production abroad

2. Market shares including Turkey. For Flat Glass, Glassware and Soda Ash, European market does not include Russia and Ukraine. (31.12.2019)

3. Production/capacity shares. (31.12.2019)

4. Soda products are based on heavy soda ash and light soda ash in the domestic, European and Global market. Soda ash sales within Turkey and BiH are considered in European market share. (31.12.2019)

5. Chromium chemicals are based on Basic Chromium Sulphate.

6. Market share in terms of units. (31.12.2019)

7. Market share in terms of revenue. (31.12.2019)

8. Market share in terms of tonnage.(31.12.2019)

Turkey Europe2,3 World3

Flat Glass 8 69.0 20.3 3.6

Glassware 71.8 6 17.4 7 8.5 7

Glass Packaging 8 58.4 7.3 2.8

Soda Ash 4,8 46.0 14.5 3.15

Chromium Chemicals5,8 83 50 31

• A leading flat glass, glassware, glass packaging, glass fibre, soda ash and chromium chemicals producer in the domestic market.

• Backed by its vision, Şişecam expands its production operations into neighbouring countries.

• 67.54% share of Şişecam is held by İşbank.

Financial Information (Con., IFRS)

USD (Million) 2020/03 2019/12

Total Assets 6,240 6,579

Shareholders’ Equity 2,969 3,248

Net Sales 710 3,066

International Sales 1 422 1,916

Gross Profit 230 998

EBITDA 228 827

Page 29: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Production Plants of Şişecam

29

The Group enlarges its business area by expanding its operations to the fastest-growing countries in its region

Page 30: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

(1) As of March 31, 2020 (2) As of December 31, 2019 (3) As of March 31, 2020; total amount of funds (including state contribution) managed within private pension system is TL 122 billion while Anadolu Hayat Emeklilik accounts for %18.4 of this figure. The company’s market share in life insurance market is %12.3 as of the same date. (4) Milli Reasürans T.A.Ş. is the only reinsurance company backed by national capital operating in Turkey with a market share of 6.2%. The rest 93.8% is shared by foreign reinsurance companies. (5) Consolidated data

30

List of Financial Participations…

Company Name Field of Activity Bank’s Direct

Share(%) Risk Group Share (%)

Assets (USD 000) (1)

Shareholders’ Equity

(USD 000)(1)

Market Share (%)(1)

Basis for Market Share

Türkiye Sınai Kalkınma Bankası A.Ş. Investment Bank 41.44 50.92 7,262,748 841,507 13.9(2) Total Assets

İşbank AG Banking 100.00 100.00 1,986,649 233,929 N/A

JSC İşbank Banking 100.00 100.00 221,338 52,306 N/A

JSC Isbank Georgia Banking 100.00 100.00 95,705 23,796 N/A

Anadolu Anonim Türk Sigorta Şirketi Insurance - 64.31 1,548,363 302,031 11.02 Premium Income

Anadolu Hayat Emeklilik A.Ş. Life Insurance & Private Pension 62.00 83.00 4,234,614 163,149 18.4/ 12.3(3) Private Pension Funds Under Management / Life Premium Income

Milli Reasürans T.A.Ş.(2) Reinsurance 77.06 77.06 769,434 362,622 6.2(4) Premium Income

İş Yatırım Menkul Değerler A.Ş. (5) Brokerage House 65.65 70.69 1,129,237 205,702 9.2 Transaction Volume

Yatırım Finansman Menkul Değerler A.Ş. (5) Brokerage House - 98.42 119,656 18,754 3.2 Transaction Volume

İş Yatırım Ortaklığı A.Ş. Trust Company - 38.66 34,328 34,067 44.3 NAV

İş Portföy Yönetimi A.Ş. Portfolio Mngt. - 100.00 19,758 17,341 18.4 Funds Under Management

İş Finansal Kiralama A.Ş. (5) Leasing 27.79 58.29 1,373,984 198,906 10.2(2) Lease Receivables

İş Faktoring A.Ş. Factoring - 100.00 465,334 45,956 9.2(2) Factoring Receivables

İş Gayrimenkul Yatırım Ortaklığı A.Ş. REIT 47.90 63.70 813,081 590,691 5.3 Market Value

İş Girişim Sermayesi Yatırım Ortaklığı A.Ş. Risk Venture - 57.67 41,019 40,428 -

Efes Varlık Yönetim A.Ş. Asset Management - 100.00 38,627 4,150

-

TOTAL 20,158,875 3,135,335

Page 31: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Disclaimer Statement

31

The information in this document has been obtained by Türkiye İş Bankası A.Ş. (“İşbank”) from sources believed to be reliable, however, bank cannot guarantee the accuracy, completeness , or correctness of such information. This document has been issued for information purposes only. The financial reports and statements announced by İşbank to the public and the relevant corporations are accepted to be the sole material. İşbank does not accept any liability whatsoever for any direct or consequential loss arising from any use of this document or its contents due to the misleading information in this document. All estimations contained in this document are the opinions of İşbank and can be subject to change without notice. This document can not be interpreted as an advice to the investors and İşbank can not be held responsible for the results of investment decisions made on account of this document. This document has been issued specially to the person, whom the document is concerned and may not be reproduced, distributed or shared with third parties for any purpose.

Page 32: İŞBANK · 2020-05-11 · (2) Ranking among private-sector banks (3) Including retail overdraft accounts (4) Excluding interbank deposits (5) Market share calculations are based

Investor Relations Contact Details

32

Süleyman H. Özcan

Head of Investor Relations Division Phone: +90 212 316 16 02 E-mail: [email protected]

Alper Turgal

Unit Manager Phone: + 90 212 316 16 10 E-mail: [email protected]

Özge Han Mercimekçi

Assistant Manager Phone: + 90 212 316 16 23 E-mail: [email protected]

For the soft copy of this presentation, please follow the QR code:

İşbank Investor Relations

Türkiye İş Bankası Head Office İş Kuleleri Kule 1 34330 Levent/Istanbul - Turkey E-mail: [email protected]


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