Date post: | 25-Dec-2015 |
Category: |
Documents |
Upload: | christina-weaver |
View: | 217 times |
Download: | 0 times |
Why are we printing documents and imaging them later in back office?
Signature CardsATM/Debit Card ApplicationsATM/Visa Dispute FormsChange of OwnershipW9’sTeller Balance Sheets
Why are we making copies of customer documents just to image them later in back office?
Business Account DocumentsDeath CertificatesLegal NoticesLetters of OfficeID’s
Let’s Change the Process“Fill-n-Kill” Move back office functions back to the source Branches complete requestsBranches audit themselves
Workflow – New Account PacketOnline brochures – always currentOnline rate sheet
Preprinted account disclosurePreprinted check 21 disclosurePreprinted privacy notice
Workflow – New Account Process Scan drivers license Scan any documentation provided by customer Run eFunds Highlight required fields Setup for electronic channels Documents tied to product types – all eCaptured Sign electronically with a Topaz signature pad Link to Anticipated Activity Transaction Print temporary checks Order checks through DeluxePro Combine Statements
The SolutionNew Account WorkflowView document on the screenDocument is stored in IMSImage is immediately availableNo more back office scanning function