Banks in Nigeria: Email Mystery Shopping (July 2015)

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A four-month summary of email response time and quality for Nigeria's banking industry. Top 5 only.

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Banks: “Performance metrics” is an asset. Use it! | July 2015 TOP 5 RESPONSE TIME SUMMARY (MARCH 2014—JULY 2015) A NUMERIS-MEDIA REPORT www.numeris-media.com/market-intelligence

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Page 1: Banks in Nigeria: Email Mystery Shopping (July 2015)

Banks: “Performance metrics” is an asset. Use it! | July 2015

TOP 5 RESPONSE TIME SUMMARY

(MARCH 2014—JULY 2015)

A NUMERIS-MEDIA REPORT www.numeris-media.com/market-intelligence

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