BARRIERS TO COMMUNICATIO

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Introduction Communication is the process of transferring

knowledge, ideas, information and thoughts from one person to another or a group of people.

Though we live in the Information Age, communication barriers always exist.

What is a barrier? Barrier is something that obstructs or

blocks.

What is barrier in communication?Barriers to communication are the hindrances or difficulties involved in the process of communication which distort the message from being properly understood by the receiver.

Common Barriers To Communication Physical barriers Psychological barriers Semantic barriers Personal barriers Organizational barriers Cultural barriers Ethical barriers

Physical Barriers Noise

Any sound that prevents a person from being heard.

Time & Distance Receiver

has no time to listen

Too much distance between the sender and receiver.

Psychological Barriers Emotions

Play an important role on how we perceive a message. The same message can be interpreted in a different way when we are angry or when we are in a calm and composed mood.

Lack of Self ConfidenceWhen there is distrust due to fear, suspicion, dishonesty between the sender and receiver of communication, the sender will lack confidence in conveying the message.

Psychological Barriers Selective

Perception We all perceive only the

part of message which is of our interest based on our past experiences and background.

Laziness Authorities/managers

sometimes assume that a message has already been spread and hence will not pass the message formally.

What To Do

Consider the cultural make up of the intended audience.

Seek to understand the differences.

Frame the message in such a way that it conveys what you mean and also takes those differences into account.

Semantic/Language Barriers

SEMANTIC/LANGUAGE BARRIERS

Lack of common language

Two persons cannot communicate properly unless they have a common language.

Variance in expression or colloquialism is common even among those who speak the same language.

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Semantic/Language Barriers

Poor vocabulary If a person fumbles

or cannot use right word at the right time, his/her messages cannot be received correctly.

Poor grammar, punctuations

Essential in framing correct sentences without distorting the message

Use of jargons Avoid technical

words and metaphors as far as possible.

What To Do Minimize the use of slang and idioms

when delivering the message

Keep the language simple and free from jargons and metaphors.

Make clarity and simplicity the goal over showcasing linguistic ability.

Personal Barriers Personal Attitude When the person who delivers

the message is not comfortable with the message, he/she cannot deliver it properly.

Lack of Confidence in Subordinates

If there is no good relationship between managers and subordinates, subordinates will not communicate effectively.

Message Overload If too many messages are

going on in the mind, one cannot communicate information to others properly.

Few Other Personal Barriers

Level of interpersonal trust between people Stereotypes and prejudice Egos Poor listening skills Tendency to evaluate or judge a sender’s

message Inability to listen with understanding

ORGANIZATIONAL BARRIERS

Wrong Choice of Medium

Can choose from oral, written, visual communication

Status Relationships Messages will not be

reported properly if subordinates are scared of the managers

Lengthy Process If the hierarchy is too long,

any communication (upward or downward) will take a long time to reach persons.

Cultural Barriers Cultures provide people with

ways of thinking--ways of seeing, hearing, and interpreting the world. Thus the same words can mean different things to people from different cultures, even when they talk the "same" language.

Many factors make up what we refer to as “culture”, but mainly the cultural difference is about attitudes and beliefs that come from our personal environment and experience. 

Two people could get the same message but interpret it in two entirely different ways because their cultures and language difference.

Ethical Barriers Barriers to ethical

behaviour in business organizations are:

moral silence - failing to speak up about issues that are known to be wrong

moral deafness - failing to hear or attend to moral concerns raised by others

moral blindness – failing to recognize the moral implications of actions

Overcoming the Barriers

Take the receiver more seriously Think more clearly about the message Deliver messages skillfully Focus on the receiver Use multiple channels and encoding Secure appropriate feedback

Thank you A Presentation by :Priyanka kathait (98)Shitij arora (109)Joy noor Indu dhullRohit lambaVivek tiwari