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BARTS Brochure September 2015

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Training brochure designed for the removals industry. Includes statutory training modules and additional key skills.
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BAR Training Services Training Brochure www.removalstraining.com
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Page 1: BARTS Brochure September 2015

BAR Training Services Training Brochure

www.removalstraining.com

Page 2: BARTS Brochure September 2015

2

Introduction to BAR Training Services.......................................................................3

Driver CPC.....................................................................................................................5-6

Introduction To Our Field Trainer................................................................................4

Statutory Training Modules.........................................................................................7-8

Skills Training Modules..............................................................................................9-12

Running newsletter header top left Contents

2

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

2

Training Bundles..........................................................................................................13-15

Additional Skills Training............................................................................................18

Management Training..................................................................................................16-17

Our Costs......................................................................................................................19

Commercial Moving Apprenticeship.........................................................................20-21

Induction Booklets and DVD’s...................................................................................22

Page 3: BARTS Brochure September 2015

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Our Field Trainer Peter Walters presenting a

training session at BAR head office.

BAR Training Services (BARTS) set the standards in industry specific training for BAR Members and the removals industry as a whole. We can provide BARTS training courses and workshops onsite at your premises and our costs include travel and accommodation for the trainer. We also provide training at our BAR Head Office in Watford.

Each course can be fully tailored to suit your individual company requirements. BARTS services include career development, management training and a full range of progressive skills based training. BARTS commitment to improving the skills of the industry includes the production of a nationally recognised apprenticeship scheme developed specifically for the removal industry.

BARTS employ a fully qualified and experienced team of trainers to deliver all of their programmes. If you do not find the required training programme listed, BARTS can create and design a bespoke programme specifically for you. For more details, please contact BARTS.

Running newsletter header top leftIntroduction to BAR Training Services

3

Page 4: BARTS Brochure September 2015

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

“Brings things to light that are sometimes overlooked, good course, valuable information”

“Great course, nice refresher, nice that Pete had done removals so could relate to us with questions”

“Learnt lots of things I didn’t know before”“Interesting and knowledgeable”

“I learnt quite a bit, well presented, very knowledgeable”

“I liked learning how to measure and cube items”

“Very informative. Good stories to back up a point”

“A good course and good tutor”

Introdution to our Field Trainer

4

Peter Walters, our BARTS Field Trainer, has been employed by BARTS since September 2011. Prior to joining BARTS Peter was actively involved in the removals industry for 27 years. He started as a Porter, followed by promotion to Foreman and he gained his HGV class 2 licence. His final 6 years in removals were spent in the role of an Estimator where he secured many domestic and commercial relocations.

When the opportunity came along to work for BARTS, Peter jumped at the chance, as it provided him with a

new challenge and the opportunity to pass on his removals knowledge and experience to others.

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Page 5: BARTS Brochure September 2015

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

5

The Driver CPC rules affect everyone who drives vehicles over 3.5 Tonnes vocationally. In order to legally drive LGV’s and HGV’s, Drivers must hold a valid Driver Qualification Card (DQC), and in order to remain qualified they must attend 35 hours of Driver CPC Periodic Training before the expiry date shown on their DQC.Remember: This is periodic training and therefore every time your card renews, you will need to continue to attend 35 hours of periodic training prior to your card expiring again.

The following Driver CPC training modules are available through BARTS:

Driver Essentials (7 hours): The course aims to make the drivers aware of the drivers hours rules and regulations and other regulations regarding working time and making them realise the importance of abiding by these rules.

Module Content: EU drivers hours, domestic rules, mixed EU and domestic driving, daily driving hours, breaks from driving, daily and weekly rest periods, reduced daily rest calculations, split rest, daily rest interruption, multi-manning, emergencies, working time regulations, periods of availability, the tachograph, analogue and digital operations, penalties and infringement, daily walk-round checks.

Safe & Fuel Efficient Driving (3.5 Hrs): This course demonstrates the impact of safe and efficient driving, including the impact on the vehicle, the individual, the company and the environment.

Module Content: Safe and efficient driving, braking, forward planning, gear selection, hazards, load positioning, skigears or block changes, speeding, tyres and weather conditions.

Company Image & Customer Care (3.5 Hrs): Understand the impact and importance of good customer service and care including how your role impacts the company’s images.

Module Content: Understanding customer care, listening skills, using questions, using customer care to increase sales, dealing with customer complaints.

Driver CPC

Duration: 7 hours (consisting of 2 x 3.5 hour modules) or Driver Essentials (7 hours) PriceOnsite: BAR Member - £985 + VAT, Non BAR Member - £1200 + VAT (Max 20 delegates)BAR Watford: BAR Member - £87 + VAT, Non BAR Member - £105 + VAT (Per Person)

Please see overleaf for further information on Driver CPC

"I liked that Peter Walters, who delivered the course, had been in the industry”

Page 6: BARTS Brochure September 2015

6

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

6

Driver CPC - Continued

Packing (3.5 Hrs): It is essential that during a removal all fragile items are packed properly using the correct materials, not only to ensure the economic use of all packing materials.

Module Content: Customers expectations, required standards, weight of carton, setting up a workstation, premises protection, sequence of packing, correct selection and use of materials.

Vehicle Loading (3.5 Hrs): A correctly loaded vehicle ensures that items are well protected and remain undamaged. This course teaches correct methods of loading and the various considerations such as weight limits/distribution within the vehicle. Module Content: Correct loading procedures, vehicle positioning, vehicle capacity, weight distribution, part loads, load evaluation, loading sequence, loading over the top, load protection, securing the load, unloading.

Manual Handling (3.5 Hrs): This course covers the health & safety at work regulations, types of injury, and the correct methods that should be used when lifting and moving items.Module Content: Importance of correct manual handling, kinetics of the spine, types of injury, safe lifting procedures, single lifts, team lifts, lifting aids, safe use of equipment.

Risk Assessment (3.5Hrs): Risk assessments are important to protect your workers and business as well as complying with the law. This course demonstrates how to identify hazards and reduce risk in the workplace.Module Content: Identifying hazards, evaluating risks, recording risk assessments, reducing risks, managing risks.

Emergency Situations (3.5Hrs): This module enables the trainee to identify how emergency situations can develop, what to do if they happen and what they can do prevent the situation developing further.Module Content: Breakdowns, emergencies on the motorway, accidents, incidents involving dangerous goods, aggressive behaviour, emergency aid and how to report an incident.

Prevention of Physical Risks (3.5 Hrs): This module enables the trainee to identify physical risks to health and the potential to cause harm. They can then identify the risk and the actions to minimise the risk to health.Module Content: The principle of ergonomics, the potential harm that can be caused by some movements, post posture and effects of physical fitness, manual handling, handling equipment and accidents at work.

Duration: 7 hours (consisting of 2 x 3.5 hour modules) or Driver Essentials (7 hours) PriceOnsite: BAR Member - £985 + VAT, Non BAR Member - £1200 + VAT (Max 20 delegates)BAR Watford: BAR Member - £87 + VAT, Non BAR Member - £105 + VAT (Per Person)

Page 7: BARTS Brochure September 2015

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

7

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com 7

Statutory Training Modules

Description: Fire safety training for employees is a legal requirement under fire legislation. BARTS run courses for Fire Wardens and Marshals on fire prevention, fire safety and for managers who are responsible for determining fire safety procedures.

Course Content: Current legislation, roles of the Fire Warden/Marshal, responsibilities, roll call procedures, building checks, fire alarm drills, fire safety information pack.

Description: All workers have a right to work in places where risks to their health and safety are properly controlled. The Health & Safety Executive is responsible for enforcing the Health & Safety at Work etc Act 1974 which states that all staff are suitably trained in the prevention of physical risk both to themselves and to others. This course demonstrates the methods of identifying and reducing risks in the workplace.

Course Content: Current legislation, responsibilities, identifying & reporting risks, basic first aid, manual handling, fire safety, the chemistry of fire, identifying causes of fire, fire prevention.

Description: It is a criteria of BAR membership that Members must be able to demonstrate that all staff employed, hired or engaged are suitably trained and qualified. An induction programme including a full health and safety procedure must be in place for all staff, and written records must be kept of the training undergone by each employee, including health and safety related training. This course give students a brief history of the industry and covers all the necessary legislation associated with induction training.

Course Content: A background of the industry, a background of the company, current legislation, customer relations, health & safety, fire safety, manual handling, furniture handling skills.

Fire Warden: Statutory Training

Health & Fire Safety Awareness: Statutory Training

Induction: Statutory Training

Duration: One Day (7 Hours) PriceOnsite: BAR Member - £985 + VAT, Non BAR Member - £1200 + VAT (Max 12 delegates)BAR Watford: BAR Member - £129 + VAT, Non BAR Member - £155 + VAT (Per Person)

Page 8: BARTS Brochure September 2015

Running newsletter header top leftStatutory Training Modules

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Description: Health and safety at Work Regulations require employers to provide their employees with health and safety information and training. This should include as necessary information and training on manual handling injury risks and prevention. On this course students will learn the types of injury that are caused through poor manual handling and the correct methods that should be used when lifting and moving items.

Course Content: Importance of correct manual handling, kinetics of the spine, types of injury, safe lifting procedures, single lifts, team lifts, lifting aids, safe use of equipment.

Description: A risk assessment is an important step in protecting your workers and your business, as well as complying with the law. It helps to focus on the risks that really matter in your workplace – the ones with the potential to cause real harm. In many instances, straightforward measures can readily control risks and mean that your workplace is protected. This course demonstrates how to identify hazards and reduce risk in the workplace.

Course Content: Identifying hazards, evaluating risks, recording risk assessments, reducing risks, managing risks.

Manual Handling: Statutory Training

Risk Assessment: Statutory Training

8

“Very professional, excellent presentation"

Duration: One Day (7 Hours) PriceOnsite: BAR Member - £985 + VAT, Non BAR Member - £1200 + VAT (Max 12 delegates)BAR Watford: BAR Member - £129 + VAT, Non BAR Member - £155 + VAT (Per Person)

Page 9: BARTS Brochure September 2015

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

9

Skills Training Modules

Description: Barometers, Mantle Clocks, Wall Clocks and Long Case Clocks require specialist handling when being moved. Using the correct method of handling and packing materials is essential. The course teaches the skills required for handling and packing/wrapping barometers and clocks correctly.

Course Content: The customer’s expectations, standards required, main features of barometer/clock, parts requiring special attention, actions prior to transit, preparation for transport.

Description: Commercial packing focuses on the methods of handling commercial items and the packing materials that are used during a commercial or office move. Students will learn the correct sequence of packing and how to identify and use the correct packing materials.

Course Content: The customer’s expectations, standards required, health & safety, correct selection & use of materials, correct selection & use of equipment, labelling, packing methods for office items and appliances.

Description: Container loading plays a huge role in our sector and there are many elements to consider when loading a container. A correctly loaded container ensures that items remain undamaged and are well protected. This course teaches students the correct methods of loading a container.

Course Content: The importance of correct loading, container positioning, correct use of ramps and platforms, container capacity, weight distribution, part loads, load evaluation, loading sequence.

Description: There are various forms of documentation necessary to the removals process, whether required by law or simply to carry out a successful, efficient removal. This course provides all required knowledge and correct completion of removals specific documentation.

Course Content: Company expectations, standards required, importance of correct documentation, types of documentation, information required, correct completion of documentation.

Barometers & Clocks: Skills Training

Commercial Packing: Skills Training

Container Loading: Skills Training

Documentation: Skills Training

“Very professional, excellent presentation"

Duration: One Day (7 Hours) PriceOnsite: BAR Member - £985 + VAT, Non BAR Member - £1200 + VAT (Max 12 delegates)BAR Watford: BAR Member - £129 + VAT, Non BAR Member - £155 + VAT (Per Person)

Page 10: BARTS Brochure September 2015

Running newsletter header top left

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Description: It is essential that during a removal all fragile items are packed properly using the correct materials. Not only to avoid damage but also to ensure the economic use of all packing materials.

Course Content: The customers expectations, standards required, weight of carton, setting up a workstation, premises protection, sequence of packing, correct selection and use of materials.

Description: Non fragile packing is used for items such as books, DVD’s and CD’s. This course demonstrates the correct methods of packing and how to select the right materials.

Course Content: The customers expectations, standards required, weight of carton, setting up a workstation, premises protection, correct selection & use of materials, sequence of packing, correct marking of carton.

Description: Export Wrapping is used to protect furniture in transit and gives items extra protection. Export wrapping is a skill that requires the correct use and selection of packing/wrapping materials. This course demonstrates the methods and techniques used in export wrapping and identifies the correct materials that should be used.

Course Content: The customers expectations, standards required, correct selection of materials, methods of export wrapping, crating, items requiring additional protection, dismantled items, correct marking of carton.

Description: Using the correct methods of furniture handling is hugely important, not only to ensure items remain undamaged but also with regard to the health & safety of personnel. This course demonstrates furniture handling methods and teaches problem-solving.

Course Content: Manual handling, route planning, dealing with drawers and doors, dealing with turns, dealing with stairs, premises protection, threshold steps

Fragile Packaging: Skills Training

Non Fragile Packaging: Skills Training

Export Wrapping: Skills Training

Furniture Handling: Skills Training

Skills Training Modules

10

"Helpful tips to take away and put into practice"

Duration: One Day (7 Hours) PriceOnsite: BAR Member - £985 + VAT, Non BAR Member - £1200 + VAT (Max 12 delegates)BAR Watford: BAR Member - £129 + VAT, Non BAR Member - £155 + VAT (Per Person)

Page 11: BARTS Brochure September 2015

311

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

11

Description: Paintings, pictures and mirrors require specialist handling and extra protection in preparation for transit. This course teaches the correct methods of protection and which materials should be used.

Course Content: The customers expectations, standards required, correct selection and use of materials, methods of packing, glazed & unglazed items, gilt frames.

Description: Pianos are expensive items so require specialist moving and handling as well as specialist equipment. This course demonstrates the correct way to dismantle a piano, protect it for transit and how to reassemble.

Course Content: The customer’s expectations, standards required, types of piano, main features, equipment used, parts requiring special attention, preparation for transport, handling methods, protection in transit.

This course is delivered onsite only

Piano Handling: Skills Training

Painting, Pictures & Mirrors: Skills Training

Description: Aimed at training operative foremen, packers and estimators in the methodologies for packing and removing libraries and extensive filing systems.

Course Content: Library classifications, sequential order, labelling and packing the crate, methods of packing a library, using existing shelving, mobile shelving, crew organisation, special collections and integrating collections.

This course is delivered onsite only

Library Packing & Removals: Skills Training

Skills Training Modules

Duration: One Day (7 Hours) PriceOnsite: BAR Member - £985 + VAT, Non BAR Member - £1200 + VAT (Max 12 delegates)BAR Watford: BAR Member - £129 + VAT, Non BAR Member - £155 + VAT (Per Person)

Page 12: BARTS Brochure September 2015

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Running newsletter header top leftSkills Training Modules

Description: This course will be delivered on site as practical skills training where we will demonstrate the correct methods for manual handling, vehicle loading, wrapping and packing with delegates taking part in all practical exercises, there will be no classroom element.

Course Content: Manual handling, health & safety, vehicle loading, packing (fragile & non fragile), wrapping, tail lifts and risk assessment.

This course is delivered onsite only Duration: One Day (7 hours) Price Onsite: BAR Member - £985 + VAT, non BAR Member - £1200 + VAT (Max 12 delegates)

Removals Essentials: Skills Training

Description: A correctly loaded vehicle ensures that items are well protected and remain undamaged. This course teaches correct methods of loading and the various considerations such as weight limits/distribution within the vehicle.

Course Content: Correct loading procedures, vehicle positioning, vehicle capacity, weight distribution, part loads, load evaluation, loading sequence, loading over the top, load protection, securing the load, unloading.

This course is delivered onsite only

Vehicle Loading and Unloading: Skills Training

12

Duration: One Day (7 hours) Price Onsite: BAR Member - £985 + VAT, non BAR Member - £1200 + VAT (Max 12 delegates)

Page 13: BARTS Brochure September 2015

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Running newsletter header top leftTraining Bundles

As a BAR Member you are required to renew your statutory training once a year. You can cover all of your

statutory or skills training in one day and save money with our ‘bundled’ courses. These courses combine

two or more training modules and are delivered on site at your workplace. Below are examples of bundled

training courses we have put together.

Alternatively, BARTS can create and design a bespoke bundle to suit your needs. Call us to discuss putting

together your own bundle.

Description

Health & Fire Safety: The Health & Safety Executive is responsible for enforcing the Health & Safety at Work etc Act 1974 which states that all staff are suitably trained in the prevention of physical risk both to themselves and to others. Under the Fire Safety Law all employers must implement and maintain a fire management plan and all staff must be suitably trained in fire prevention and the course of action in the event of a fire.

Manual Handling: Health and Safety at Work Regulations require employers to provide their employees with health and safety information and training. This should include as necessary, information and training on manual handling injury risks and prevention. On this course students will learn the types of injury that are caused through poor manual handling and the correct methods that should be used when lifting and moving items.

Risk Assessment: Demonstrates how to identify hazards and reduce risk in the workplace.

Course Content

Health & Fire Safety: The chemistry of fire, identifying causes of fire, fire prevention, fire fighting equipment, evacuation procedures, current legislation, responsibilities, identifying and reporting risks, basic first aid

Manual Handling: The importance of correct manual handling, kinetics of the spine, types of injury, safe lifting procedures, single lifts, team lifts, lifting aids, safe use of equipment

Risk Assessment: Identifying hazards, evaluating risks, recording risk assessments, reducing risks and managing risks.

Statutory Training Bundle: Health & Fire Safety, Manual Handling, Risk Assessment

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"Found it interesting and learnt new ideas even though I have been to many H&S courses"

Duration: One Day (7 Hours) PriceOnsite: BAR Member - £985 + VAT, Non BAR Member - £1200 + VAT (Max 12 delegates)BAR Watford: BAR Member - £129 + VAT, Non BAR Member - £155 + VAT (Per Person)

Page 14: BARTS Brochure September 2015

Running newsletter header top left

Packing Bundle: Fragile/Non-Fragile Packing, Export Wrapping

Description

Fragile Packing / Non Fragile Packing : It is essential that during a removal all fragile items are packed properly using the correct materials. This is not only to avoid damage but also to ensure the economic use of all packing materials. Non Fragile Packing Is used for items, such as, DVDs and CDs.

Export Wrapping: This course demonstrates the methods and techniques used to export wrapping and identifies the correct materials that should be used.

Course Content

Fragile/Non-Fragile Packing: The customer’s expectations, standards required, weight of carton, setting up a workstation, premises protection, correct selection and the use of materials, sequence of packing, correct marking of carton.

Export Wrapping: Methods of export wrapping, crating, items requiring additional protection, dismantled items.

Description

Commercial packing: Focuses on the methods of handling commercial items and the packing materials that are used during a commercial or office move. Students will learn the correct sequence of packing and how to identify and use the correct packing materials.

Library Packing: Covers the methodologies for packing and removing libraries and extensive filing system.

Documentation: This course provides all required knowledge and correct completion of removals specific documentation.

Course Content

Commercial Packing: The customer’s expectations, standards required, health & safety, correct selection and use of materials and equipment, labelling, packing methods for office items and appliances.

Library Packing & Removals: Library classifications, sequential order, methods for packing a library using existing shelving, mobile shelving, crew organisation, special collections and integrating collections.

Documentation: Importance of correct documentation, types of documentation, information required and correct completion of documentation.

Commercial Packing Bundle: Commercial Packing/Library Packing and Removals, Documentation

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

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Training Bundles

Duration: One Day (7 Hours) PriceOnsite: BAR Member - £985 + VAT, Non BAR Member - £1200 + VAT (Max 12 delegates)BAR Watford: BAR Member - £129 + VAT, Non BAR Member - £155 + VAT (Per Person)

Page 15: BARTS Brochure September 2015

Manual Handling Bundle: Vehicle Loading & Unloading, Manual Handling, Furniture Handling

Description

Vehicle Loading & Unloading: Teaches correct methods of loading and the various considerations such as weight limits/distribution.

Manual Handling: Students will learn the correct the types of injury that are caused through poor manual handling and the correct methods that should be used when lifting and moving items.

Furniture Handling: Demonstrates the correct methods of packing and how to select the right materials.

Course Content

Vehicle Loading & Unloading: Correct loading procedures, vehicle positioning, vehicle capacity, weight distribution, part loads, load evaluation, loading sequence, loading over the top, load protection, securing the load, unloading.

Manual Handling: Importance of correct manual handling, kinetics of the spine, types of injury, safe lifting procedures, single lifts, team lifts, lifting aids, safe use of equipment.

Furniture Handling: Route planning, dealing with drawers and doors, dealing with turns, dealing with stairs, premises protection and threshold steps.

Correct lifting technique can prevent injuries

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

15

"An enjoyable course. The Trainer made sure it was relevant to the workplace"

Training Bundles

Duration: One Day (7 Hours) PriceOnsite: BAR Member - £985 + VAT, Non BAR Member - £1200 + VAT (Max 12 delegates)BAR Watford: BAR Member - £129 + VAT, Non BAR Member - £155 + VAT (Per Person)

Page 16: BARTS Brochure September 2015

Running newsletter header top leftManagement Training

2BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.comBAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.comBAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.comBAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Description: This course has been designed as a prelude to the BTEC in Practical Estimating or for people who are completely new to estimating. Delegates will learn the art of cubing volumes of furniture and effects and the importance of the Estimator’s role.

Course Content: Quantity assessment and the unit system, the role of the Estimator, Estimator’s reports, putting skills into practice, practical exercises, risk assessment.

Duration: One day (7 Hours) Price BAR Watford: Bar Member - £199 + VAT, Non BAR Member - £239 + VAT (Per Person)

Introduction to Practical Estimating: Management Training

Description: The BTEC Award in Practical Estimating is a nationally recognised qualification designed to improve the knowledge and skills of the Estimator. The two-day course includes three site visits to local properties where students will carry out mock surveys.

Course Content: The structure of the industry, the unit system, the role of the Estimator/Surveyor, risk assessment, The Estimator’s report, communication skills, contract conditions, selling the company services, removal insurance, practical visit to 3 local properties.

BTEC Award in Practical Estimating: Management Training

Duration: Two days Price BAR Watford: BAR Member - £545 + VAT, Non BAR Member - £654 + VAT (Per Person)

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"The course has been invaluable for me"

Page 17: BARTS Brochure September 2015

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com 3

Management Training

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Description: Designed to expand knowledge of Commercial Removals, this course focuses on calculating volume, methods for Estimating in the Commercial environment, what to look out for and questions to ask the customer. The course includes practical exercises.

Course Content: Why volume is important, how to calculate volume (including guidelines/hints/tips to calculating volume), estimating the amount of packing crates needed, questions to ask on site viewings, methods of a site viewing, risk assessment, information to include in a commercial quotation.

Commercial Estimating: Management Training

Duration: One Day (7 Hours) Price BAR Watford: BAR Member - £199 + VAT, Non BAR Member - £239 + VAT (Per Person)

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Understanding the correct procedure is key to

offering customers an accurate and sensible

quote

"The course has been invaluable for me"

"Would recommend this course to others 100%"

Page 18: BARTS Brochure September 2015

2BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.comBAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Additional Skills Training

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Duration: Half Day (3.5 Hours) Price BAR Watford: BAR Member - £99 + VAT, non BAR Member - £119 + VAT (Per Person)

Description: Winning contracts through the process of tendering is becoming an increasingly important part of business life. This course gives useful tips and advice on how to prepare a professional and successful PQQ and tender document.

Course Content: Understanding the PQQ, completing the PQQ with confidence, knowing when to bid, identifying what makes a strong bid, increasing your chances, preparing high quality tenders.

Writing a Winning Tender for the Public Sector: Additional Skills

Description: The BARTS Train the Trainer programme provides personnel with the opportunity to become a qualified in house BAR Trainer. Once qualified, attendees are able to train other members of staff within their organisation and issue BAR Training Certificates.

Course Content: The role of the Trainer; understanding how people learn, designing training programmes, identifying aims of training, carrying out job and task analysis, writing lesson plans, training equipment and resources, presentation skills.

Duration: Two Days Price BAR Watford: BAR Member - £1970 + VAT, Non BAR Member - £2400 + VAT (Per Person)

Train the Trainer: Additional Skills

Description: Good customer service is important in every industry, especially when delivering a personal service such as a removal. This course shows how to identify the needs of the customer, demonstrating useful techniques in communication and meeting expectations.

Course Content: Listening skills, identifying customer needs, meeting expectations, the importance of feedback, telephone manner, face to face customer service, dealing with complaints.

Customer Service: Additional Skills

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Duration: Half Day (3.5 Hours) Price BAR Watford: BAR Member - £99 + VAT, Non BAR Member - £119 + VAT (Per Person)

Page 19: BARTS Brochure September 2015

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com 3

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

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All of our onsite courses can be delivered anywhere in the UK. This means a standard price is set regardless of where you are in the UK.

Training costs could be reduced if you are able to share the course with another company in your area. Cost can be divided on a pro rata basis.

Our Costs

Page 20: BARTS Brochure September 2015

Running newsletter header top leftCommerical Moving Apprenticeship

Commerical Moving Apprenticeship

The Commercial Moving Apprenticeship was created for the removals industry by the removals industry. The apprenticeship was written in conjunction with Skills for Logistics and can now be run through both the BAR and accredited colleges.

This is a widely recognised Level 2 qualification. It enables both those new to the industry and existing employees to gain a transferable skill qualification to help them in their removals career. This is open to anyone looking for a formal qualification to cement their industry knowledge.

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

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Page 21: BARTS Brochure September 2015

Commerical Moving Apprenticeship

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TGTel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Key Facts• 12-18 month Programme• Nationally Recognised Level 2 Qualification• On the job training - all assessments are carried out at your workplace - no need to attend classes• Open to all age ranges• Additional Support for Functional Skills• Allocated Mentor to support and guide you throughout the apprenticeship• BAR Assessor will visit every 4-6 weeks• Apprentices to put together Portfolio of evidence - with supporting witness statements from managers, supervisors and customers.• Grants may be available. Further details can be found on the government website, link as follows:

https://www.gov.uk/government/collections/apprenticeship-grant-for-employers-of-16-to-24-year-olds

*The Apprentice must have a licence or be capable of gaining their licence within the term of the apprenticeship, as they will be required to drive on public roads - either in their own vehicle or company vehicle (subject to insurance).

Conditions:a. Minimum 30 hour contractb. Minimum Apprenticeship Wage - Age dependantc. Funding subject to aged. If the Apprentice does not have an C or above GCSE in Maths and English - they will be required to complete Functional Skills - Level 1e. The Apprentice must be able to drive (there is a compulsory driving module)

Modules:There are 10 modules, based at level 1 and 2. Apprentices must complete all 10 modules (22 credits).• Health, Safety and Security at Work• Manual Handling and Vehicle Loading for Commercial Moving• Introduction to Site Protection for Commercial Moving• Drive the Vehicle on Public Roads in a Safe and Efficient Manner*• Wrap and Pack Goods in a Logistic Environment• Warehouse Operations for Commercial Moving• Regulations in Commercial Moving• Communication in Teamwork• Customer Care• Problem Solving in the Workplace

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Page 22: BARTS Brochure September 2015

Running newsletter header top leftInduction Booklets and DVD’s

2BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.comBAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.comBAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Induction Booklets and DVD’s

We provide a range of booklets and DVD’s to assist Members in their induction and statutory training.

Induction Guide

This guide has been developed to help employees to ease into their role in the company. The guide has been designed so that employees can work through it bit by bit. It starts with day one and continues until the new employee has completed their probation period and/or approximately 6 months service.

Price: BAR Members £6.00 + VAT each or £5.00 + VAT each if you order 10 or more.

Skills DVD’s

We provide skills DVD’s, all of which come with a Best Practice Guide as follows:

Overseas Skills

Consists of 8 modules as follows:Overseas Moving – An Introduction, Documentation, Packing Materials, Packing for Export First Principles, Packing Techniques, Loading for Export, Handling Imports, Continental Road Removals. Commercial Skills

Consists of 11 Modules as follows:Commercial Moving – An Introduction, Planning - Communication and Teamwork, Special Equipment, Premises Protection, Packing Techniques, Labelling, Basic Handling, Vehicle Positioning and Loading, Position, Security, The Foreman.

Foundation & Inland Skills

Consists of 11 Modules as follows:The Industry, Company & People, Health & Safety at Work, Manual Handling, Customer Relations,Communication, Documentation, Basic Packing, Basic Furniture Handling (in the booklet only), Basic Loading & Unloading, Storage & Warehousing.

Price: £100 + VAT per DVD and booklet or £250 + VAT for 3 DVD’s and booklets

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