BARTS Training Brochure - October 2014

8/11/2019 BARTS Training Brochure - October 2014

1/12

BAR Training ServicesBrochure 2014


2/12

BARTS employ a fully qualied and experienced team of trainers to deliver all of their programmes. If youdo not nd the required training programme listed, BARTS can create and design a bespoke programmespecically for you. For more details, please contact BARTS.

BAR Training Services (BARTS) set the standards in industry specic training to BAR Members and theremovals industry as a whole. BARTS training courses and workshops are available on site at your premises,delivered by BARTS Field Trainer. BARTS Trainers also provide training in your area or welcome you to obtainqualications and acquire skills at BAR Head Ofce in Watford.

To save you the travel and accommodation costs that would be incurred when sending personnel away fromthe workplace, all of BARTS training courses are available on your premises at your convenience. Eachcourse can be fully tailored to suit your individual company requirements. BARTS services include careerdevelopment, management training and a full range of progressive skills based training. BARTS commitmentto improving the skills of the industry includes the production of a nationally recognised apprenticeship schemedeveloped specically for the removal industry.

Introduction to BAR Training Services

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Statutory Training: Page: Skills Training: Page: Additional Skills: Page:

Driver CPC 3 Barometers & Clocks 6Writing a Winning Tender for

the Public Sector11

Fire Safety 4 Commercial Packing 6 Customer Service 11

Fire Warden 4 Container Loading 7 Train the Trainer 11

Health & Safety

Awareness4 Documentation 7

Health & Safety

Package5

Export Wrapping7

Induction 5 Fragile Packing 8

Manual Handling 5 Furniture Handling 8

Risk Assessment 6 Non Fragile Packing 8 Management Training: Page

Vehicle Loading &

Unloading9

BTEC Award in Practical

Estimating12

Paintings, Pictures &Mirrors

9 Commercial Estimating 12

Piano Handling 9

Library Packing &Removals

10

Removals Essentials 10

Removals Essentials 10

2


3/12



The Driver CPC rules affect everyone who drives

vehicles over 3.5 Tonnes vocationally.

In order to legally drive LGVs and HGVs, Drivers

must hold a valid Driver Qualication Card (DQC),

and in order to remain qualied they must attend

35 hours of Driver CPC Periodic Training before the

expiry date shown on their DQC.

Remember: This is periodic training and therefore

every time your card renews, you will need to

continue to attend 35 hours of periodic training

prior to your card expiring again.

The following Driver CPC training modules are

available through BARTS:

Emergency Situations: This module enables the trainee to identify

how emergency situations can develop, what to do if they happen

and what they can do prevent the situation developing further.

Module Content: Breakdowns, emergencies on the motorway,

accidents, incidents involving dangerous goods, aggressive

behaviour, emergency aid and how to report an incident.

Safe & Fuel Efcient Driving: This course demonstrates the impact

of safe and efcient driving, including the impact on the vehicle, the

individual, the company and the environment.

Module Content: Safe and efcient driving, braking, forward

planning, gear selection, hazards, load positioning, skip gears or

block changes, speeding, tyres and weather conditions.

Company Image & Customer Care: Understand the impact and

importance of good customer service and care including how your

role impacts the companys images.

Module Content: Understanding customer care, listening skills,

using questions, using customer care to increase sales, dealing withcustomer complaints.

Packing: It is essential that during a removal all fragile items are

packed properly using the correct materials, not only to ensure the

economic use of all packing materials.

Module Content: Customers expectations, required standards,

weight of carton, setting up a workstation, premises protection,

sequence of packing, correct selection and use of materials.

Vehicle Loading:A cor rectly loaded vehicle ensures that items are

well protected and remain undamaged. This course teaches correct

methods of loading and the various considerations such as weight

limits/distribution within the vehicle.

Module Content:Correct loading procedures, vehicle positioning,

vehicle capacity, weight distribution, part loads, load evaluation,

loading sequence, loading over the top, load protection, securing the

load, unloading.

Manual Handling: This course covers the health & safety at work

regulations, types of injury, and the correct methods that should be

used when lifting and moving items.

Module Content: Importance of correct manual handling, kinetics

of the spine, types of injury, safe lifting procedures, single lifts, team

lifts, lifting aids, safe use of equipment.

Risk Assessment: Risk assessments are important to protect

your workers and business as well as complying with the law. This

course demonstrates how to identify hazards and reduce risk in the

workplace.

Module Content: Identifying hazards, evaluating risks, recording

risk assessments, reducing risks, managing risks.

Driver Essentials (7 hours):The course aims to make the drivers

aware of the drivers hours rules and regulations and other regulations

regarding working time and making them realise the importance of

abiding by these rules.

Module Content: EU Drivers Hours, Domestic Rules, Mixed EU

and Domestic driving, Daily driving hours, Breaks from driving,

Daily and weekly rest periods, Reduced daily rest calculations, Split

rest, Daily rest interruption, Multi-manning, Emergencies, Working

time regulations, Periods of availability, The tachograph, Analogue

and Digital operations, Penalties and infrigement, Daily walk-round

checks.

Prevention of Physical Risks: This module enables the trainee

to identify physical risks to health and the potential to cause harm.

They can then identify the risk and the actions to minimise the risk

to health.

Module Content: The principle of ergonomics, the potential harm

that can be caused by some movements, post posture and effects

of physical tness, manual handling, handling equipment and

accidents at work.

Driver CPC/ Statutory Training

Statutory Training Courses:

3

Length of Course: 7 hours (consisting of 2 x 3.5 hour modules)

Maximum Number of Delegates: 20

Price: BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT


4/12

Description: All workers have a right to work in places where risks to their health and safety areproperly controlled. The Health & Safety Executive is responsible for enforcing the Health & Safetyat Work etc Act 1974 which states that all staff are suitably trained in the prevention of physical riskboth to themselves and to others. This course demonstrates the methods of identifying and reducingrisks in the workplace.

Course Content: Current legislation, responsibilities, identifying & reporting risks, re safety,basic rst aid, manual handling.

Length of Course: Full day



Health & Safety Awareness/ Statutory Training




Description: All workers have a right to work in places where risks to their health and safety areproperly controlled. Under the Fire Safety Law all employers must implement and maintain a re re-management plan all staff must be suitably trained in re prevention and the course of action in theevent of a re.

Course Content: Fire risks, current legislation, the chemistry of re, identifying causes of re, reprevention, re ghting equipment, evacuation procedures.

Length of Course: Half day



Fire Safety/ Statutory Training

Description: Fire safety training for employees is a legal requirement under re legislation. BARTraining Services run courses for Fire Wardens and Marshals on re prevention, re safety and formanagers who are responsible for determining re safety procedures.

Course Content: Current legislation, roles of the Fire Warden/Marshal, responsibilities, roll callprocedures, building checks, re alarm drills, re safety information pack.




Fire Warden / Statutory Training

4


5/12



Description: Health and Safety at Work Regulations require employers to provide their employeeswith health and safety information and training. This should include as necessary information andtraining on manual handling injury risks and prevention. On this course students will learn the typesof injury that are caused through poor manual handling and the correct methods that should be usedwhen lifting and moving items.

Course Content: Importance of correct manual handling, kinetics of the spine, types of injury,safe lifting procedures, single lifts, team lifts, lifting aids, safe use of equipment.

Length of Course: Half day or Full day


Price Half day: BAR Member - 675 + VAT, Non BAR Member - 775 + VAT

Price Full day: BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT

Manual Handling / Statutory Training


Description:Managing health and safety is little different from managing any other aspect of yourbusiness. You need to do a risk assessment to nd out about the risks in your workplace, put sensiblepolicies in place to control them and make sure they stay controlled. BAR Training Services can doall this for you!

Course Content: The package contains: Risk assessment CD complete with blank templates. A fullhealth & safety assessment of your business. Complete health & safety policies written specicallyfor your business.


Maximum Number of Delegates: N/a


Health & Safety Package/ Statutory Training

Description: It is a criteria of BAR membership that members must be able to demonstrate thatall staff employed, hired or engaged are suitably trained and qualied. An induction programmeincluding a full health and safety procedure must be in place for all staff, and written records mustbe kept of the training undergone by each employee, including health and safety related training.This course gives students a brief history of the industry and covers all the necessary legislation

associated with induction training.

Course Content: A background of the industry, a background of the company, current legislation,customer relations, health & safety, re safety, manual handling, furniture handling skills.




Induction/ Statutory Training

5


6/12

Statutory / Skills Training Courses:

Description: Commercial packing focuses on the methods of handling commercial items and thepacking materials that are used during a commercial or ofce move. Students will learn the correctsequence of packing and how to identify and use the correct packing materials.

Course Content: The customers expectations, standards required, health & safety, correctselection & use of materials, correct selection & use of equipment, labelling, packing metjods forofce items & appliances.




Commercial Packing/ Skills Training

Description: Barometers, Mantle Clocks, Wall Clocks and Long Case Clocks require specialisthandling when being moved. Using the correct method of handling and packing materials is essential.This course teaches the skills required for handling and packing/wrapping barometers and clockscorrectly.

Course Content: The customers expectations, standards required, main features of barometer/clock, special features of barometer/clock, parts requiring special attention, actions prior to transit,preparation for transport.




Barometers & Clocks / Skills Training



Description: A risk assessment is an important step in protecting your workers and your business,as well as complying with the law. It helps you to focus on the risks that really matter in your workplace- the ones with the potential to cause real harm. In many instances, straightforward measures canreadily control risks and mean that your workplace is protected. This course demonstrates how toidentify hazards and reduce risk in the workplace.

Course Content: Identifying hazards, evaluating risks, recording risk assessments, reducingrisks, managing risks.




Risk Assessment/ Statutory Training

6


7/12



Skills Training Courses:

Description:Container loading plays a huge role in our sector and there are many elementsto consider when loading a container. A correctly loaded container ensures that items remainundamaged and are well protected. This course teaches students the correct methods of loading acontainer.

Course Content: The importance of correct loading, container positioning, correct use of rampsand platforms, container capacity, weight distribution, part loads, load evaluation, loading sequence.



Price:

BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT

Container Loading/ Skills Training

Description: Export wrapping is used to protect furniture in transit and gives items extra protection.Export wrapping is a skill that requires the correct use and selection of packing/wrapping materials.This course demonstrates the methods and techniques used in export wrapping and identies thecorrect materials that should be used.

Course Content: The customers expectations, standards required, correct selection and use ofmaterials, methods of export wrapping, crating, items requiring additional protection, dismantleditems, correct marking of carton.




Export Wrapping/ Skills Training

Description:There are various forms of documentation necessary to the removals process, whetherrequired by law or simply to carry out a successful, efcient removal. This course provides allrequired knowledge and correct completion of removals specic documentation.

Course Content: Company expectations, standards required, importance of correct

documentation, types of documentation, information required, correct completion ofdocumentation.




Documentation/ Skills Training

7


8/12


Description: Non fragile packing is used for items such as books, DVDs and CDs. This coursedemonstrates the correct methods of packing and how to select the right materials.

Course Content: The customers expectations, standards required, weight of carton, setting upa workstation, premises protection, correct selection & use of materials, sequence of packing,correct marking of carton.





Non Fragile Packing/ Skills Training

Description: Using the correct methods of furniture handling is hugely important, not only to ensureitems remain undamaged but also with regard to the health & safety of personnel. This coursedemonstrates furniture handling methods and teaches problem-solving.

Course Content: Manual handling, route planning, dealing with drawers and doors, dealing withturns, dealing with stairs, premises protection, threshold steps.




Furniture Handling/ Skills Training


Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com8

Description: It is essential that during a removal all fragile items are packed properly using thecorrect materials. Not only to avoid damage but also to ensure the economic use of all packingmaterials.

Course Content: The customers expectations, standards required, weight of carton, setting up aworkstation, premises protection, sequence of packing, correct selection and use of materials.



Price Half day:BAR Member - 675 + VAT, Non BAR Member - 775 + VAT

Price Full day:BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT

Fragile Packing/ Skills Training


9/12


Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com 9

Paintings, Pictures & Mirrors/ Skills Training


Description: Pianos are expensive items so require specialist moving and handling as well asspecialist equipment. This course demonstrates the correct way to dismantle a piano, protect if fortransit and how to reassemble.

Course Content: The customers expectations, standards required, types of piano, main features,equipment used, parts requiring special attention, preparation for transport, handling methods,protection in transit.




Piano Handling/ Skills Training

Description: Paintings, pictures and mirrors require specialist handling and extra protection inpreparation for transit. This course teaches the correct methods of protection and which materialsshould be used.

Course Content: The customers expectations, standards required, correct selection & use ofmaterials, methods of packing, glazed & unglazed items, gilt frames.




Description:A correctly loaded vehicle ensures that items are well protected and remain undamaged.This course teaches correct methods of loading and the various considerations such as weight limits/distribution within the vehicle.

Course Content: Correct loading procedures, vehicle positioning, vehicle capacity, weightdistribution, part loads, load evaluation, loading sequence, loading over the top, load protection,securing the load, unloading.





Vehicle Loading & Unloading/ Skills Training


10/12



Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com0

Description:Brand new course, this course will be delivered on site as practical skills training wherewe will demonstrate the correct methods for manual handling, vehicle loading, wrapping and packingwith delegates taking part in all practical exercises, there will be no classroom element.

Course Content: Manual handling, health & safety, vehicle loading, packing (fragile and non fragile),wrapping, tail lifts and risk assessment.




Removals Essentials/ Skills Training

Description: Brand new course designed, based on Member feedback aimed at training operativeforemen, packers and estimators in the methodologies for packing and removing libraries andextensive ling systems. This course will be delivered on site.

Course Content: Library classications, sequential order, labelling and packing the crate,methods for packing a library, using existing shelving , mobile shelving, crew organisation, specialcollections and integrating collections.




Library Packing & Removals/ Skills Training


11/12



Additional Skills Courses:

Description: The BARTS Train the Trainer programme provides personnel with the opportunity tobecome a qualied in house BAR Trainer. Once qualied, attendees are able to train other membersof staff within their organisation and issue BAR Training Certicates.

Course Content: The role of a Trainer: Understanding how people learn, designing trainingprogrammes, identifying aims of training, carrying out job & task analysis, writing lesson plans,training equipment and resources, presentation skills.

Length of Course: 2 days


Price: BAR Member - 1970 + VAT per person, Non BAR Member - 2400 + VAT per person

Train the Trainer/Additional Skills

Description: Winning contracts through the process of tendering is becoming an increasinglyimportant part of business life. This course gives useful tips and advice on how to prepare aprofessional and successful PQQ and tender document.

Course Content: Understanding the PQQ, completing the PQQ with condence, knowingwhen to bid, identifying what makes a strong bid, increasing your chances, preparing high qualitytenders.



Price: 99 + VAT per person

Writing a Winning Tender for the Public Sector/Additional Skills

Description: Good customer service is important in every industry, especially when delivering apersonal service such as a removal. This course shows how to identify the needs of a customer,demonstrating useful techniques in communication and meeting expectations.

Course Content: Listening skills, identifying customer needs, meeting expectations, theimportance of feedback, telephone manner, face to face customer service, dealing with complaints.




Customer Service/Additional Skills

11


12/12


T l 01923 699 484 E il i i @b k W b l i i

Management Training Courses:

Description: The BTEC Award in Practical Estimating is a nationally recognised qualicationdesigned to improve the knowledge and skills of Estimators. The two day course includes three sitevisits to local properties where students will carry out mock surveys.

Course Content: The structure of the industry, the unit system, the role of the Estimator/Surveyor,risk assessment, the Estimators report, communications skills, contract conditions, selling thecompany services, removal insurance, practical visit to 2 local properties

Length of Course: 2 days


Price: BAR Member - 545 + VAT per person, Non BAR Member - 654 + VAT per person

BTEC Award in Practical Estimating / Management Training

Description: Designed to expand knowledge of Commercial Removals, this course focuses oncalculating volume, methods for Estimating in the Commercial environment, what to look out for andquestions to ask the customer. This course includes a practical exercise.

Course Content: Why volume is important, how to calculate volume (including guidelines/hints/tipsto calculating volume), estimating the amount of packing crates needed, questions to be asked onsite viewings, methods of a site viewing, Risk Assessment, information to include in a commercialquotation.



Price: 199 + VAT per person, Non BAR Member - 239 + VAT per person

Commercial Estimating / Management Training

Date post:	02-Jun-2018
Category:	Documents
Upload:	british-association-of-removers
View:	219 times
Download:	0 times

BARTS Training Brochure - October 2014

Documents