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Basic Techniques for Workers Compensation

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    BASIC TECHNIQUES FORBASIC TECHNIQUES FORWORKERS COMPENSATIONWORKERS COMPENSATIONPresented byPresented by

    Richard B. Moncher, NCCI, Inc.Richard B. Moncher, NCCI, Inc.

    Andrew J. Doll, General CasualtyAndrew J. Doll, General Casualty

    1999 CAS Seminar on Ratemaking1999 CAS Seminar on Ratemaking

    Nashville, TennesseeNashville, Tennessee

    March 12, 1999March 12, 1999

    INT - 4INT - 4

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    COURSE OUTLINECOURSE OUTLINE

    RICH MONCHER:RICH MONCHER:

    OverviewOverview

    NCCI FilingNCCI Filing Overall Rate / LC Level ChangeOverall Rate / LC Level Change

    Class Rate / LC ChangesClass Rate / LC Changes

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    COURSE OUTLINECOURSE OUTLINE

    ANDY DOLL:ANDY DOLL:

    Other Bureau RatemakingOther Bureau Ratemaking

    ExpensesExpenses Loss Cost MultipliersLoss Cost Multipliers

    Company Pricing ProgramsCompany Pricing Programs

    Current WC MarketCurrent WC Market

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    WC RATING PROCEDUREWC RATING PROCEDURE

    Exposure x Manual Rate = Manual PremiumExposure x Manual Rate = Manual Premium

    Manual Premium x Experience ModManual Premium x Experience Mod

    = Standard Earned Premium= Standard Earned Premium

    - Premium Discount = Net Premium- Premium Discount = Net Premium

    + Expense Constant+ Expense Constant

    3

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    Example:Example:

    Loss Cost = 1.60Loss Cost = 1.60 Expenses = 0.40Expenses = 0.40Rate = 1.60 + 0.40 = 2.00Rate = 1.60 + 0.40 = 2.00

    1998 Payroll = 1,500,0001998 Payroll = 1,500,000

    Exposure = Payroll / 100 = 15,000Exposure = Payroll / 100 = 15,000

    1999 Manual Premium = Rate x Exposure1999 Manual Premium = Rate x Exposure

    = 2.00 x 15,000 = 30,000= 2.00 x 15,000 = 30,000

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    Example (contd)Example (contd)

    1998 Payroll = 1,500,0001998 Payroll = 1,500,0001999 Payroll = 1,800,0001999 Payroll = 1,800,000

    20% increase in Payroll20% increase in Payroll

    If same $ 2.00 Rate, thenIf same $ 2.00 Rate, then

    1999 Manual Premium = 18,000 x 2.00 = 36,0001999 Manual Premium = 18,000 x 2.00 = 36,000

    So, 20% increase in PremiumSo, 20% increase in Premium

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    W.C. DATA BASESW.C. DATA BASES

    Financial Aggregate CallsFinancial Aggregate Calls

    - Annual Data at Year End- Annual Data at Year End

    - Statewide & Assigned Risk- Statewide & Assigned Risk

    W.C. Statistical PlanW.C. Statistical Plan

    - Class Detail (Approx. 600)- Class Detail (Approx. 600)

    - Payroll & Losses- Payroll & Losses

    - 18, 30, 42, 54, 66 Months after Effective Date- 18, 30, 42, 54, 66 Months after Effective Date

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    FINANCIAL AGGREGATE CALLSFINANCIAL AGGREGATE CALLS ExperienceExperience

    - By Policy Year- By Policy Year- By Calendar-Accident Year- By Calendar-Accident Year

    Data ElementsData Elements

    - Std. Earned Premium at DSR Level- Std. Earned Premium at DSR Level

    - Std. Earned Premium at Company Level- Std. Earned Premium at Company Level- Net Earned Premium- Net Earned Premium

    - Benefit Costs: Indemnity/Medical/Total- Benefit Costs: Indemnity/Medical/Total

    - Payments (Paid Losses)- Payments (Paid Losses)

    - Case Reserves- Case Reserves

    - Bulk/IBNR Reserves- Bulk/IBNR Reserves

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    FINANCIAL AGGREGATE CALLSFINANCIAL AGGREGATE CALLS

    PurposesPurposes

    - Overall Rate/Loss Cost Level Change- Overall Rate/Loss Cost Level Change

    - Overall => Statewide, Voluntary, Assigned Risk- Overall => Statewide, Voluntary, Assigned Risk

    - Trend Analyses- Trend Analyses

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    VALUATION OF FINANCIAL DATAVALUATION OF FINANCIAL DATA

    POLICY YEARPOLICY YEAR

    ExpirationExpiration

    DateDate

    EffectiveEffective

    DateDate

    PolicyPolicy

    YearYear19971997

    1/1/971/1/97 12/31/9712/31/97 12/31/9812/31/98

    (1st report)(1st report)12/31/9912/31/99

    (2nd report)(2nd report)

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    VALUATION OF FINANCIAL DATAVALUATION OF FINANCIAL DATAACCIDENT YEARACCIDENT YEAR

    1/1/971/1/97 1/1/981/1/98 12/31/9812/31/98

    (1st report)(1st report)12/31/9912/31/99

    (2nd report)(2nd report)

    AccidentAccident

    YearYear

    19981998

    ExpirationExpiration

    DateDate

    EffectiveEffective

    DateDate

    1

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    RATEMAKING: BIG PICTURERATEMAKING: BIG PICTURE

    We start with historical data (premium and losses) usually oneWe start with historical data (premium and losses) usually one

    to two years oldto two years old

    We use analysis and judgment to estimate the ultimate lossesWe use analysis and judgment to estimate the ultimate losses

    by adjusting historical lossesby adjusting historical losses

    We adjust the premium (excluding expenses for loss costWe adjust the premium (excluding expenses for loss cost

    states) from the historical data to simulate the (pure) premiumstates) from the historical data to simulate the (pure) premium

    currently in placecurrently in place

    12

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    RATEMAKING: BIG PICTURERATEMAKING: BIG PICTURE

    We divide estimated losses by simulatedWe divide estimated losses by simulated

    premium to see if current rates/loss costs arepremium to see if current rates/loss costs are

    adequate (i.e. If losses/premium = 1.0, then weadequate (i.e. If losses/premium = 1.0, then we

    have exactly enough premium to cover losses.have exactly enough premium to cover losses.

    If not then we must make new rates/loss costs.)If not then we must make new rates/loss costs.)

    13

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    Does current premium level provideDoes current premium level provide

    adequate funds for future benefits?adequate funds for future benefits?

    14

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    PREMIUM ON-LEVEL FACTORSPREMIUM ON-LEVEL FACTORS

    Adjust historical premium to current rate/loss cost levelAdjust historical premium to current rate/loss cost level

    based on subsequent rate/loss cost changesbased on subsequent rate/loss cost changes

    PY 1997 Premium = $100MPY 1997 Premium = $100M

    1/1/99 Loss Cost Change = - 5.0%1/1/99 Loss Cost Change = - 5.0%

    PY 1997 Premium @ Current Loss Cost Level = $95MPY 1997 Premium @ Current Loss Cost Level = $95M

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    LOSS ON-LEVEL FACTORSLOSS ON-LEVEL FACTORS

    Adjust historical losses to current benefit level basedAdjust historical losses to current benefit level based

    on subsequent benefit (law) changeson subsequent benefit (law) changes

    PY 1997 Medical Losses = $100MPY 1997 Medical Losses = $100M

    1/1/99 Medical Fee Schedule Change = 10% savings1/1/99 Medical Fee Schedule Change = 10% savings

    PY 97 Medical Losses @ Current Benefit Level = $90MPY 97 Medical Losses @ Current Benefit Level = $90M

    1

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    Trend FactorsTrend Factors

    - Compares movements in indemnity and medical- Compares movements in indemnity and medical

    benefits to movements in payrollbenefits to movements in payroll- Applied to loss ratio =- Applied to loss ratio =

    (Adjusted losses)/(adjusted premium)(Adjusted losses)/(adjusted premium)

    Data inData in

    FilingFilingTimeTime

    }

    FilingFilingEffectiveEffective

    TrendTrend

    PayrollPayroll

    Benefit CostsBenefit Costs

    1

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    LOSS EXPERIENCE INDICATIONLOSS EXPERIENCE INDICATION

    Estimate what the losses will be in 2000, and all theEstimate what the losses will be in 2000, and all the

    premium at the current 1999 loss costspremium at the current 1999 loss costs

    Divide the losses by the premium to see if we haveDivide the losses by the premium to see if we have

    enough premium to cover all of the lossesenough premium to cover all of the losses

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    LOSS EXPERIENCE INDICATIONLOSS EXPERIENCE INDICATION

    This Ratio of losses to premium is called theThis Ratio of losses to premium is called the Loss RatioLoss Ratio

    if there areif there are moremore losses than premiums (i.e. the losslosses than premiums (i.e. the loss

    ratio > 1.00) then we needratio > 1.00) then we need more premiummore premium, so we have, so we have

    toto raiseraise loss costs for 2000loss costs for 2000

    if there areif there are lessless losses than premium (i.e. the losslosses than premium (i.e. the loss

    ratio < 1.00) then we haveratio < 1.00) then we have too muchtoo much premium, so wepremium, so we

    have tohave to lowerlowerloss costs for 2000loss costs for 2000

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    OVERALL CHANGE TO INDUSTRYOVERALL CHANGE TO INDUSTRY

    GROUPSGROUPS

    Overall change is distributed to industry groups andOverall change is distributed to industry groups and

    then to individual classesthen to individual classes

    ManufacturingManufacturing- TextilesTextiles- CabinetsCabinets- AutomobilesAutomobiles

    Office &Office &

    ClericalClerical- ClericalClerical

    officeoffice

    employeesemployees

    - OutsideOutsidesalessales

    ContractingContracting- PlumbingPlumbing- RoadsRoads- HousesHouses

    Goods &Goods &

    ServicesServices- RestaurantsRestaurants- Retail salesRetail sales- NursingNursing

    MiscellaneousMiscellaneous- TruckingTrucking- LoggingLogging- Surface coalSurface coal

    miningmining

    20

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    MANUFACTURING INDUSTRY GROUPMANUFACTURING INDUSTRY GROUP

    CHANGECHANGEAnalysis shows that:Analysis shows that: Overall (statewide) change is +10%Overall (statewide) change is +10%

    Manufacturing industry group experience is 10% worseManufacturing industry group experience is 10% worse

    that statewide so,that statewide so,

    Mfg. IndustryMfg. Industry

    Group ChangeGroup Change==

    StatewideStatewide

    ChangeChangexx

    Industry GroupIndustry Group

    DifferentialDifferential

    == (1.1) (1.1) - 1(1.1) (1.1) - 1

    == 1.21 - 11.21 - 1

    == 21%21%

    -- 11

    21

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    W.C. STATISTICAL PLANW.C. STATISTICAL PLAN

    Experience by PolicyExperience by Policy

    Classification DetailsClassification Details

    - Exposure / Premium / Exper. Mod- Exposure / Premium / Exper. Mod- Individual Claim Records- Individual Claim Records

    Indemnity / MedicalIndemnity / Medical

    Case Incurred ValuesCase Incurred Values

    By Injury Type (Fatal, PT, etc.)By Injury Type (Fatal, PT, etc.)

    2

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    W.C. STATISTICAL PLANW.C. STATISTICAL PLAN

    PurposesPurposes

    - Classification Relativities- Classification Relativities

    - Experience Rating- Experience Rating

    - Retrospective Rating- Retrospective Rating- Research- Research

    23

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    VALUATION OF W.C. STATISTICAL PLANVALUATION OF W.C. STATISTICAL PLAN

    DATADATA

    7/1/987/1/98PolicyPolicy

    EffectiveEffective

    1/1/951/1/95

    7/1/967/1/96 7/1/977/1/97 7/1/997/1/99 7/1/007/1/00

    1st1st

    ReportReport

    ValuationValuation

    2nd2nd

    ReportReport

    ValuationValuation

    3rd3rd

    ReportReport

    ValuationValuation

    4th4th

    ReportReport

    ValuationValuation

    5th5th

    ReportReport

    ValuationValuation

    2

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    DISTRIBUTION OF INDUSTRY GROUPDISTRIBUTION OF INDUSTRY GROUP

    CHANGE TO CLASSCHANGE TO CLASS

    Unit ReportsUnit Reports

    Relativities (between classes)Relativities (between classes)

    - five years of WCSP data- five years of WCSP data

    - current loss cost/rate - adjusted- current loss cost/rate - adjusted

    - adjusted national experience for class- adjusted national experience for class

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    BASIC TECHNIQUES FORBASIC TECHNIQUES FOR

    WORKERS COMPENSATIONWORKERS COMPENSATION

    Company PerspectiveCompany Perspective

    26

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    INDEPENDENT BUREAU VS.INDEPENDENT BUREAU VS.

    NCCI FILING ACTIVITIESNCCI FILING ACTIVITIESq CaliforniaCalifornia

    q MassachusettsMassachusetts

    q MinnesotaMinnesotaq New JerseyNew Jersey

    q New YorkNew York

    q Pennsylvania/DelawarePennsylvania/Delaware

    q TexasTexas

    27

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    LOSS COSTS - WHY?LOSS COSTS - WHY?q McCarran-Ferguson DebateMcCarran-Ferguson Debate

    q Antitrust ConcernsAntitrust Concerns

    q Ease of Developing Final RatesEase of Developing Final Rates

    Note: 15 years ago all states were rate states.Note: 15 years ago all states were rate states.

    Now, almost all NCCI states are loss costs.Now, almost all NCCI states are loss costs.

    28

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    EXPENSE COMPONENTSEXPENSE COMPONENTSq ProductionProduction - commissions, premium- commissions, premium

    collection, underwritingcollection, underwriting

    q

    Taxes, Licenses, and FeesTaxes, Licenses, and Fees - various- variouspremium taxes, bureau and filing feespremium taxes, bureau and filing fees

    q GeneralGeneral - overhead, audits, general- overhead, audits, general

    administrationadministration

    q Profit and contingenciesProfit and contingencies - combined with- combined with

    investment incomeinvestment income

    3

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    COSTS AS A PERCENTAGE OF FIRSTCOSTS AS A PERCENTAGE OF FIRST

    $5,000 OF STANDARD PREMIUM$5,000 OF STANDARD PREMIUM

    Profit

    Taxes

    General

    Production

    Loss & Loss

    AdjustmentLoss

    Assessments

    31

    EVALUATION OF THE NEEDSEVALUATION OF THE NEEDS

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    EVALUATION OF THE NEEDSEVALUATION OF THE NEEDS

    OUTSIDE OF THE LOSS COSTOUTSIDE OF THE LOSS COSTItems always Outside the Loss CostItems always Outside the Loss Cost

    q ProductionProductionq Taxes, Licenses, and FeesTaxes, Licenses, and Fees

    q GeneralGeneral

    q Profit and ContingenciesProfit and Contingencies

    Items sometimes Outside the Loss CostItems sometimes Outside the Loss Costq Loss Adjustment ExpensesLoss Adjustment Expenses

    q Loss Based AssessmentsLoss Based Assessments

    Items rarely Outside the Loss Cost (MN)Items rarely Outside the Loss Cost (MN)q TrendTrend

    q Loss Development beyond 8th reportLoss Development beyond 8th report3

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    COMPONENTS OF A RATE IN OR OUTCOMPONENTS OF A RATE IN OR OUT

    OF THE LOSS COSTOF THE LOSS COST

    Losses

    Loss

    Adjustment

    Expense

    Expense and

    Profit

    Loss

    Assessments

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    HOW TO ACCOUNT FOR ITEMSHOW TO ACCOUNT FOR ITEMS

    OUTSIDE THE LOSS COSTOUTSIDE THE LOSS COST

    The Loss Cost Multiplier (LCM)The Loss Cost Multiplier (LCM)

    q Factor to multiply loss costs by to load in insurersFactor to multiply loss costs by to load in insurers

    expense and profitexpense and profit

    q Must also consider other items not included in theMust also consider other items not included in the

    Loss CostLoss Cost

    q Loss Cost x LCM = RateLoss Cost x LCM = Rate

    q Insurance Companies must file LCMs for approvalInsurance Companies must file LCMs for approval

    in loss cost statesin loss cost states

    q Also known as a Pure Premium MultiplierAlso known as a Pure Premium Multiplier

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    DERIVATION OF A LOSS COSTDERIVATION OF A LOSS COST

    MULTIPLIERMULTIPLIERq State A:State A: Loss Cost includes Loss, LossLoss Cost includes Loss, Loss

    Adjustment expense, and AssessmentsAdjustment expense, and Assessments

    q State B:State B: Loss Cost includes Loss and LossLoss Cost includes Loss and Loss

    Adjustment expenseAdjustment expenseq State C:State C: Loss Cost includes LossLoss Cost includes Loss

    In all three cases, loss includes full trend andIn all three cases, loss includes full trend and

    loss developmentloss development

    3

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    DERIVATION OF A LOSS COSTDERIVATION OF A LOSS COST

    MULTIPLIERMULTIPLIER

    Portion of Standard PremiumPortion of Standard Premium

    StateState

    A B CA B C

    Expenses .275Expenses .275

    Profit .025Profit .025

    Total of Items to Load on Loss Cost .300Total of Items to Load on Loss Cost .300

    Indicated Loss Cost Multiplier 1.429Indicated Loss Cost Multiplier 1.429

    = 1/(1 - Load Needed)= 1/(1 - Load Needed) 36

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    DERIVATION OF A LOSS COSTDERIVATION OF A LOSS COST

    MULTIPLIERMULTIPLIER

    Portion of Standard PremiumPortion of Standard Premium

    StateState

    A B CA B C

    Expenses .275 .275 .275Expenses .275 .275 .275

    Profit .025 .025 .025Profit .025 .025 .025

    Loss Assessments (% Prem) .020 .020Loss Assessments (% Prem) .020 .020

    Loss Adj. Expense (% Prem) .080Loss Adj. Expense (% Prem) .080

    Total of Items to Load on Loss Cost .300 .320 .400Total of Items to Load on Loss Cost .300 .320 .400

    Indicated Loss Cost Multiplier 1.429 1.471 1.667Indicated Loss Cost Multiplier 1.429 1.471 1.667

    = 1/(1 - Load Needed)= 1/(1 - Load Needed)37

    DERIVATION OF A LOSS COSTDERIVATION OF A LOSS COST

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    DERIVATION OF A LOSS COSTDERIVATION OF A LOSS COST

    MULTIPLIER - ALTERNATIVE APPROACHMULTIPLIER - ALTERNATIVE APPROACH

    q Prior methodology assumes that all items included in thePrior methodology assumes that all items included in theLCM are related to PremiumLCM are related to Premium

    q Loss Adjustment Expenses and Assessments may notLoss Adjustment Expenses and Assessments may not

    have a stable relationship to Premiumhave a stable relationship to Premium

    q

    An alternative approach for states that require a loadingAn alternative approach for states that require a loading

    for loss related items is:for loss related items is:

    1 + Loss Related Items (% Loss)1 + Loss Related Items (% Loss)

    LCM =LCM =

    1 - Premium Related Items (% Premium)1 - Premium Related Items (% Premium)

    38

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    ADDITIONAL CONSIDERATIONS FORADDITIONAL CONSIDERATIONS FOR

    THE LOSS COST MULTIPLIERTHE LOSS COST MULTIPLIERq Administered Pricing vs. Competitive RatingAdministered Pricing vs. Competitive Rating

    When to use a LCM?When to use a LCM?

    q Evaluation of the Bureau Loss Cost FilingEvaluation of the Bureau Loss Cost Filing

    Do you agree with the various assumptions?Do you agree with the various assumptions?

    How does your book compare?How does your book compare?

    Is there additional, more current info?Is there additional, more current info?

    q Consideration of the Companys experienceConsideration of the Companys experience

    How does your experience compare?How does your experience compare?

    Are there changes to consider?Are there changes to consider?When will you be implementing a change?When will you be implementing a change?

    39

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    MANUAL RATE IS STARTING POINT FORMANUAL RATE IS STARTING POINT FOR

    DETERMINING COST OF WORKERSDETERMINING COST OF WORKERS

    COMPENSATION INSURANCECOMPENSATION INSURANCEAdditional FactorsAdditional Factors

    q Prospective Experience RatingProspective Experience Rating

    q Premium DiscountsPremium Discountsq DeviationsDeviations

    q Schedule RatingSchedule Rating

    q Retrospective RatingRetrospective Rating

    q Dividend PlansDividend Plans

    q Deductibles (Small and Large)Deductibles (Small and Large)

    40

    PROGRAMS THAT CAN BE USED TO BETTERPROGRAMS THAT CAN BE USED TO BETTER

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    PROGRAMS THAT CAN BE USED TO BETTERPROGRAMS THAT CAN BE USED TO BETTER

    REFLECT INDIVIDUAL RISK CHARACTERISTICSREFLECT INDIVIDUAL RISK CHARACTERISTICSq Experience RatingExperience Rating - mandatory tool that compares actual- mandatory tool that compares actual

    and expected lossesand expected losses

    q Premium DiscountsPremium Discounts - by policy size; reflects that relative- by policy size; reflects that relative

    expense is less for larger insuredsexpense is less for larger insureds

    q Expense ConstantExpense Constant - reflects expense gradation for- reflects expense gradation for

    smaller insuredssmaller insuredsq DeviationsDeviations - filed by companies (LCM or rate) to reflect- filed by companies (LCM or rate) to reflect

    anticipated experience differencesanticipated experience differences

    q Schedule RatingSchedule Rating - reflects characteristics not reflected by- reflects characteristics not reflected by

    experience ratingexperience rating

    q Dividend PlansDividend Plans - means to reflect favorable experience;- means to reflect favorable experience;

    similar to schedule or retro ratingsimilar to schedule or retro rating 41

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    WORKERS COMPENSATION CLIMATE AND THEWORKERS COMPENSATION CLIMATE AND THE

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    WORKERS COMPENSATION CLIMATE AND THEWORKERS COMPENSATION CLIMATE AND THE

    ROLE OF THE ACTUARYROLE OF THE ACTUARY

    q

    Rates/Loss Costs continue to decrease in manyRates/Loss Costs continue to decrease in manyjurisdictions, but starting to moderatejurisdictions, but starting to moderate

    q Market remains relatively soft, with continued use ofMarket remains relatively soft, with continued use of

    pricing tools (schedule rating, dividends)pricing tools (schedule rating, dividends)

    q Industry results deteriorating on an accident yearIndustry results deteriorating on an accident year

    basisbasisq Actuaries must be aware of changing environments,Actuaries must be aware of changing environments,

    how pricing tools are used, and how that will impacthow pricing tools are used, and how that will impact

    resultsresults

    q

    Actuaries must communicate findings withActuaries must communicate findings withmanagementmanagement

    43


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