Date post: | 13-Jul-2015 |
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Business |
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BATTLE OF THE EMAIL OFFER TYPESCPA vs. CPM CAMPAIGNS
Daryl Colwell
SVP, Matomy Media Group
@dhcolwell | @MatomyGroup
ABOUT ME
2007
LAUNCHED
430
EMPLOYEES
10
OFFICES
26,000
MEDIA PARTNERS
2,000
CUSTOMERS
2014IPO
ABOUT MATOMY• Manage North American performance
marketing business for Matomy
• 15 years in digital
• Midwest native
• Forged partnerships with several
blue-chip advertisers
www.Matomy.com | @MatomyGroup
AGENDA
• State of email acquisition marketing
• Domain challenges – AOL, Yahoo, Hotmail
• Pros and Cons: CPM vs. CPA email
• How to manage your email marketing
program
www.Matomy.com | @MatomyGroup
‘WILD WEST’ DAYS OF EMAIL ARE OVER;
EMAIL ACQUISITION MARKETING IS NOW A
PROFESSIONAL BUSINESS
STATE OF THE INDUSTRY
• Massive shakeup across email industry over past 12-24
months
• Many mailers have gone out of business
• Data integrity & quality is paramount
• The past: Solely priced on a performance basis
• The present: Command CPM dollars from same email
drop
• The future: CPM email must be a consideration for every
advertiser
www.Matomy.com | @MatomyGroup
DOMAIN CHALLENGES
2015
1
4
AOL is a slow burn 2
5
3
6Many mailers have gone out of
business
Hotmail is now a challenge in
Europe
Less supply but demand is
growing
Yahoo is always tricky; Gmail is a
Unicorn
Don’t expect domain challenges
to ease up in 2015
www.Matomy.com | @MatomyGroup
• Advertisers: CPM email must be a part of your
email marketing mix
• Guaranteed drop date
• Works great for time-sensitive verticals
• Reach specific demographics
• Need a very good marketing partner to make
it all work
www.Matomy.com | @MatomyGroup
CPM EMAIL: PROS
• Can be more expensive than CPA email acquisition
campaigns
• Advertiser has to take upfront risk
• More upfront work required
• Shop around and get multiple references for CPM
mailers
• Do the math and see if a small test makes sense to
determine if a larger-scale campaign will be profitable
• Scheduling challenges around major holidays
www.Matomy.com | @MatomyGroup
CPM EMAIL: CONS
• Buying email on a CPA basis often ensures ROI-positive
campaign
• Less risk than CPM email buys because paying for each
lead (and each potential customer) much further down the
marketing funnel
• Perfect for certain verticals
• Dating email acquisition campaigns perform best on the
weekends when mailers are often not able to sell a CPM
• Mailers can meet and/or exceed average weekday eCPM
by mailing a dating offer on the weekend
www.Matomy.com | @MatomyGroup
CPA EMAIL: PROS
• Not guaranteed a specific drop date
• Your campaign can get trumped by a CPM or even CPC email buy,
which is preferred my many mailers• Upfront resistance by mailers to test new CPA campaigns
• Year ago, they would have accepted being paid on a CPA basis
• The reality: Mailers demanding upfront payments; affiliates have the power
• Require perfect lead flow, creative and landing page
• Optimization is key to backing out to desired eCPM
• Mailing a good offer with a bad landing page or email creative will
waste a lot of $$$ — and piss off your mailer
• Advertiser with poor lead follow up can lose tons of money effectively
buying useless leads
www.Matomy.com | @MatomyGroup
CPA EMAIL: CONS
KEYS TO MAKING IT WORK?
• Consolidate marketing partner(s)
• Work with few to minimize pitfalls – creative, suppression
file, list duplication
• Ensure partners can also drive scale
• Remove under-performing partners/lists
• Shift budget towards performing partners/lists
• Mix it up – Include both CPM & CPL in your buys
www.Matomy.com | @MatomyGroup
KEYS TO MAKING IT WORK?
• Proactively manage your sources
• Regular weekly check-ins
• Listen to your affiliates
• Timely/Seasonal creative
• Mobile Optimized Creative
• As many as 80% of recipients are opening via mobile
www.Matomy.com | @MatomyGroup