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BCW Standards:
Service Coordination
Presentation to: Babies Can’t Wait (BCW) Providers
Presented by: BCW Technical Assistance Unit
Date: April 2012
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BABIES CAN’T WAIT TECHNICAL ASSISTANCE
Georgia’sBabies Can’t Wait
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BABIES CAN’T WAIT TECHNICAL ASSISTANCE
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BABIES CAN’T WAIT TECHNICAL ASSISTANCE
STANDARD TIME
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SERVICE COORDINATOR (SC)
Service Coordinators:
Rights Procedural Safeguards Services
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SC RESPONSIBILITIES
Responsibilities
Coordinate services across agency lines
Serve as the point of contact for parents
Serve as a resource to families
Complete intake activities
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INTAKE ACTIVITIES
Georgia’s Birth to Five system of services
Program information
“Notice of Infant/Toddler and Family Rights Under Babies Can’t Wait”
Voluntary
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Babies Can’t Wait Notice Of Action/Consent Obtain written informed parental consent for the evaluations and assessments
Department of Public Health (DPH) Authorization Release of Information Form Obtain written parental consent to obtain and share information as necessary
INTAKE ACTIVITIESSERVICE COORDINATOR:
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Physician’s Health Summary Form
Initial intake information used for assessment purposes
Family Assessment and Routines and Activities Section of the IFSP
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INTAKE ACTIVITIESSERVICE COORDINATOR:
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INTAKE ACTIVITIES
Gather information:• the family’s everyday routines • family concerns, priorities, and
resources
Discuss: • topics of interest of the family• formal and informal supports
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INTAKE ACTIVITIES
Obtain medical Information Identify family's role in the
evaluation and assessment process
All intake documents are completed with the family and shared with evaluators and the IFSP team.
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The Service Coordinator is responsible for:
A. coordinating services across agency lines, providers and settings.
B. obtaining services and assistance to address their child’s needs.
C. facilitating and participating in the development of the initial IFSP.
D. all of the above.
STANDARD TIME
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SERVICE COORDINATION
Services:Assisting in gaining access to servicesCoordinating servicesFacilitating the timely delivery of servicesContinuously seeking appropriate services
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SPECIFIC ACTIVITIES
Coordinating evaluations and assessment;
Facilitating and participating in the development, review and evaluation of IFSP;
Assisting families in identifying available service providers and resources;
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SPECIFIC ACTIVITIES
Coordinating and monitoring the delivery of available services;
Informing families of the availability of advocacy services;
Identifying and coordinating with medical and health providers; and
Facilitating the development of a transition plan.
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RESPONSIBILITIES FOR INITIAL STEPS
45 day timeline Physician contact
Authorization for Release of Information Physician’s Health Summary Form
Explain to the family the roles and functions of the early intervention
team members IFSP process
5 day notice Primary Care Provider Resources for families who are ineligible
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INITIAL IFSP
ParticipantsMeans of participationInform family of
participantsAssist family in
identifying others
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CONFIDENTIALCONFIDENTIAL INITIAL IFSP
Review initial evaluation/assessment with family
Assure procedural safeguards are observed
IFSP meeting procedurally correct
Document is handled appropriately
Parental/legal guardian consent for EI services
Copy of IFSP to physician (PCP)
Enter IFSP in the Billing System within five days
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STANDARD TIME
The Service Coordinator is only involved in selecting services and he/she does not have to attend IFSP nor team meetings.
q True or q False
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STANDARD TIME
The Service Coordinator enters all IFSP information in the Babies Information and Billing System (BIBS) for each eligible child within ____ days of completion of all initial, annual, and periodic reviews.
A. 10 days
B. 45 days
C. 5 days
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TIER MODEL OF SERVICE COORDINATION
All service coordination will use a tiered/level of coordination
Family and team identify services in the initial IFSP
A tier service coordination worksheet is utilized
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TIER MODEL OF SERVICE COORDINATION
The Frequency and Intensity of services is identified
A Specific tier level of service coordination activity is assigned
Tiered Service Coordination must be reviewed every 6 months, but visits can be added as needed when appropriate
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TIER SERVICE COORDINATION
Frequency and intensity based on the child and family needs
Child/family focused Criteria basedProcess to more
effectively meet child and family’s needs
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Tier Process
Team Decision
Family Centered
Work-sheet
Summary Form
TIER DETERMINATION PROCESS
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FREQUENCY OF TIER DETERMINATION
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TIER LEVELS
Tier 1Families will
receive 4 units per year
Tier 2 Families will
receive 6 units per year
Tier 3Families will
receive 9 units per year
Tier 4Families will
receive 12 units per year
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STANDARD TIME
All service coordination is not implemented using a tiered/level of coordination.
q True or q False
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STANDARD TIME
The decision on the specific tier level of service is determined by:
A. Evaluation and Assessment results and the needs of the child and family
B. The Medicaid billing policy
C. The IFSP Team Leader
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THE SERVICE COORDINATOR
Assist in completing the Financial Analysis for Cost Participation Form
Ensure that the family understands their rights
Assure the family has information to access the services identified in the plan that they will access independently
Comply with SCEIs and CEU requirements
MUST…
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BABIES CAN’T WAIT TECHNICAL ASSISTANCE
Babies Can’t Wait Standards:Service Coordination
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REFERENCES & RESOURCES
Babies Can’t Wait Program Standards Service Coordination (Case Management)
IDEA Part C Federal Regulations
http://www.federalregister.gov/articles/2011/09/28/2011-22783/early-intervention-program-for-infants-and-toddlers-with-disabilities
PowerPoint HandoutBCW Standards: Service Coordination PowerPoint pdf
Public Law 108-446: Individuals with Disabilities Education Improvement Act of 2004
http://idea.ed.gov/download/statute.html
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