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  • READING

    Page 9

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    A D E TA I L E D G U I D E TO B E C P R E L I M I N A RY

    TEST OF READING AND WRITING

    Time: 1 hour 30 minutes

    Number of PART Main Skill Focus Input Response questions

    1 Reading understanding short, Notices, messages, adverts, Multiple choice 5real world notices, messages, etc. leaflets, etc.

    2 Reading detailed comprehension Notice, list, plan, contents Matching 5of factual material; skimming and page, etc. scanning skills

    3 Reading interpreting visual Graphs, charts, tables, etc. (The Matching 5information information may be presented in

    8 separate graphics or in a compositegraphic comprising up to 3 visuals.

    4 Reading for detailed factual Text (approx. 150 200 Right/Wrong/ 7information words): advert, business letter, Doesnt say

    product description, report, minutes, etc.

    5 Reading for gist and specific Text (approx. 300 400 Multiple choice 6 information words): newspaper or magazine

    article, advert, report, leaflet, etc.

    6 Reading grammatical accuracy Text (approx. 125 150 Multiple choice 12and understanding of text structure words): newspaper or magazine cloze

    article, advert, leaflet, etc.

    7 Reading and information transfer Short memos, letters, notices, Form-filling, 5adverts, etc. note completion

    PART Functions/Communicative Task Input Response Register

    1 e.g. (re-)arranging appointments, Rubric only (plus layout of output Internal communication Neutral/asking for permission, giving text type) (medium may be note, formal/instructions message, memo informal

    or e-mail) (30 40 words)

    2 e.g. apologising and offering One piece of input which may be Business corres- Neutral/ compensation, making or altering business correspondence (medium pondence (medium formalreservations, dealing with requests, may be letter, fax or e-mail), internal may be letter, fax or giving information about a product communication (medium may be e-mail) (60 80 words)

    note, memo or e-mail), notice, advert, etc. (plus layout of output text type)

    WRITING

  • A DETAILED LOOK AT THE TASKS

    READING

    Part One

    In this part there are five short texts, each of which isaccompanied by a multiple choice question containing threeoptions. In all cases the information will be brief and clearand the difficulty of the task will not lie in understandingcontext but in identifying or interpreting meaning.

    A wide variety of text types, representative of those likely tobe encountered in international business, can appear in thispart. Each text will be complete and have a recognisablecontext.

    Preparation

    In order to prepare for this part it would be useful to exposestudents to a wide range of notices and short texts takenfrom business settings. It is also useful to practise answeringsample questions, asking students to explain why an answeris correct (and why the two incorrect options do not apply).

    Part Two

    This is a matching task comprising one text and fivequestions, which are often descriptions of peoplesrequirements. Candidates are required to match eachquestion to an appropriate part of the text, labelled A H.(As there are only five questions, some of the labels areredundant.) The testing focus of this part is vocabulary andmeaning, using skimming and scanning skills.

    Preparation

    For preparation purposes, students need to be familiar withtext types that are divided into lists, headings or categories;e.g. the contents page of a directory or book, thedepartments in a business or shop, the items in a catalogue,etc. Many of the questions in this part require a simpleinterpretation of what different parts of the text mean, andpreparation for this could involve setting students real-worldtasks of this kind using authentic (but simple) sources.

    Part Three

    This task consists of eight graphs or charts (or one or moregraphics with eight distinct elements) and five questions.Each question is a description of a particular graphic (orelement of a graphic) and candidates are expected to matchthe questions to their corresponding graphs which arelabelled A H.

    Preparation

    This part focuses on understanding trends and changes.Candidates need to be able to interpret graphic data andunderstand the language used to describe it. Expressions

    such as rose steadily, remained stable, decreased slowly,reached a peak should be introduced to students, alongwith relevant topics, such as sales of goods, share pricemovement and monthly costs.

    Part Four

    This task is a text accompanied by seven, three-optionmultiple choice items. Each question presents a statementand candidates are expected to indicate whether thestatement is A Right or B Wrong according to the text, orwhether the information is not given in the text (C Doesntsay). Candidates will not be expected to understand everyword in the text but they should be able to pick out salientpoints and infer meaning where words in the text areunfamiliar. The questions will refer to factual information inthe text, but candidates will be required to do someprocessing in order to answer the questions correctly.

    Preparation

    This can be a difficult task for candidates who are notfamiliar with the three choices represented by A, B and C,and who might not understand the difference between astatement that is incorrect and one that depends oninformation that is not provided in the text. Students need tobe trained to identify a false statement, which means that theopposite or a contradictory statement is made in the text,and to recognise that this is not the same as a statement thatis not covered in the text.

    Part Five

    This part presents a single text accompanied by six multiplechoice comprehension items. The text is informative and isoften taken from a leaflet, or from a newspaper or magazinearticle.

    Candidates are expected to employ more complex readingstrategies in this task, in that they should demonstrate theirability to extract relevant information, to read for gist anddetail, to scan the text for specific information, and tounderstand the purpose of the writer and the audience forwhich the text is intended.

    Preparation

    In preparing candidates for this part, it would be a good ideato expose them to a variety of texts of a similar length. Astexts become longer, slow readers are at a disadvantage andsome practice in improving reading speed would bebeneficial for this part. It would also be useful to discuss thefollowing areas: title

    topic

    the writers purpose

    the theme or main idea of each paragraph

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  • factual details that can be found in the text

    the writers opinions (if they are evident)

    Part Six

    This is a multiple choice cloze test. Candidates have toselect the correct word from three options to completetwelve gaps. This part has a predominantly grammaticalfocus and tests candidates understanding of the general anddetailed meaning of a text, and in particular their ability toanalyse structural patterns.

    Preparation

    Any practice in the grammatical and structural aspects of thelanguage is useful in preparing students for this part.However, it is equally important for students to analyse thestructure and coherence of language within longer discourseso that they are encouraged to read for meaning beyond thesentence level. As tasks such as this typically focus oncommon grammatical difficulties, it is also useful to askstudents to analyse errors in their own work. Pairworkactivities might be productive as students can often helpeach other in the areas of error identification and analysis.

    Part Seven

    Candidates are given two short texts, for example a memoand an advertisement, and are asked to complete a formbased on this material. There are five gaps, which should becompleted with a word, a number or a short phrase. In thispart, candidates are tested on their ability to extract relevantinformation and complete a form accurately.

    For this part, candidates need to transfer their answers incapital letters to an Answer Sheet.

    WRITING

    For BEC Preliminary, candidates are required to produce twopieces of writing:

    an internal company communication; this means apiece of communication with a colleague orcolleagues within the company on a business-relatedmatter; the delivery medium may be a note, message,memo or e-mail

    a piece of business correspondence; this meanscorrespondence with somebody outside the company(e.g. a customer or supplier) on a business-relatedmatter; the delivery medium may be letter, fax or e-mail.

    Part One

    Candidates are asked to produce a concise piece of internalcompany communication of between 30 and 40 words,using a written prompt. The text will need to be produced in

    the form of a note, message, memo or e-mail. Candidates aregiven the layout of memos and e-mails (e.g. to/from/date/subject) on the question paper, and need not copy this out aspart of their answer. The reason for writing and the targetreader are specified in the rubric, and bullet points explainwhat content points have to be included. Relevant ideas forone or more of these points will have to be invented by thecandidate.

    Part Two

    Candidates are asked to produce an extended piece ofbusiness correspondence of between 60 and 80 words. Thistask involves the processing of a short text, such as a letter oradvertisement, in order to respond to it. A number ofbulleted content points below the text clearly indicate whatshould be included in the answer. Some of this informationwill need to be invented by the candidate.

    Where the delivery medium specified for a Part Two answeris a letter, candidates need not include postal addresses intheir answer. Similarly, where the delivery medium specifiedis a fax, candidates need not include fax header details, andwhere the delivery medium specified is a an e-mail,candidates need not include to/from/subject details.

    Although the use of some key words is inevitable, candidatesshould not lift phrases from the question paper to use intheir answers. They would not receive credit for thelanguage in these phrases.

    Accuracy and Appropriacy in Faxes and e-mails

    Nowadays a significant proportion of written businesscommunication is transmitted electronically, both within thecompany and to people outside the company.

    In some contexts, this technological change may havechanged the nature of what people actually write. It may beargued that a new fax genre has emerged, characterised bybrevity and informality (and sometimes by the mixing ofhandwritten and typewritten text in the same fax). It can alsobe argued that a new e-mail genre may be starting toemerge, characterised by even greater informality and a(possibly temporary) lack of conventions and even of regardfor linguistic accuracy.

    However, there is also mounting evidence to suggest thatlinguistic inaccuracy and inappropriate informality withinelectronic business communications is consideredunacceptable by many individuals and organisations, andcan be counterproductive if employed in real life.

    As well as being used informally, fax and e-mail are alsowidely used within business cultures in which appropriacyand accuracy are perceived to be important, and this is thecontext of use on which BEC focuses.

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  • Candidates at all levels of BEC should be aware thatappropriacy, accuracy, range and organisation are importantfeatures of their writing, regardless of the delivery mediumspecified in the task.

    Please see the Assessment of Writing sections for furtherdetails of the criteria against which candidates writing isassessed at each level of BEC.

    Preparing for the Writing Questions

    In preparing students for the Writing tasks it would bebeneficial to familiarise them with a variety of businesscorrespondence. Analysing authentic correspondence wouldhelp students understand better how to structure their answerand the type of language to use. When doing this, it wouldbe useful to focus on the following areas:

    the purpose of the correspondence

    references to previous communication

    factual details

    the feelings and attitude of the writer

    the level of formality

    the opening sentence

    the closing sentence

    paragraphing

    the desired outcome.

    If students are in a class, it might be possible to ask them towrite and reply to each others correspondence so that theycan appreciate the importance of accurate content.

    In a similar fashion, internal company memos and messagesmight also be written and analysed in terms of the above sothat students can recognise the different levels of formalityinvolved. It is a necessary part of preparing for the test thatstudents understand the uses of, and styles inherent in,different types of business communication so that they areaware of how and why different types of correspondence areused.

    For the BEC Preliminary Writing component, candidateswrite their answers on the answer sheet provided.

    Page 12

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  • Page 13

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  • Page 16

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  • Page 17

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  • Page 18

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  • Page 19

    BE

    C P

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  • Page 20

    BE

    C P

    RE

    LIM

    INA

    RY

    PART

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  • READING ANSWER KEY

    Part One Part Two Part Three Part Four Part Five Part Six Part Seven

    1 B 6 E 11 B 16 B 23 B 29 C 41 PETER ROGERS2 A 7 A 12 F 17 A 24 A 30 A 42 (A/THE/ONE) CARPET3 C 8 H 13 G 18 C 25 C 31 C 43 PHOTOCOPY ROOM4 A 9 D 14 H 19 B 26 B 32 B 44 3005 C 10 C 15 E 20 C 27 A 33 A 45 FLOOD/FLOODING

    21 A 28 C 34 B22 B 35 B

    36 A37 C38 C39 B40 A

    ASSESSMENT OF WRITING

    An impression mark is awarded to each piece of writing. Foreach task, a General Impression Mark Scheme is used inconjunction with a Task-specific Mark Scheme, whichfocuses on criteria specific to each particular task.

    For Part 1, examiners use the mark schemes primarily toassess task achievement. For Part 2, examiners use the markschemes to assess both task achievement and language.

    The band scores awarded are translated to a mark out of 5for Part 1 and a mark out of 10 for Part 2. The total score forWriting is then weighted to 30 marks.

    Both General Impression Mark Schemes are interpreted atCouncil of Europe level B1.

    Summaries of the General Impression Mark Schemes arereproduced below. Examiners work with a more detailedversion, which is subject to regular updating.

    Part 1 Summary of General Impression Mark Scheme

    Page 21

    BE

    C P

    RE

    LIM

    INA

    RY

    Very good attempt at task, achieving all content points.Band 5

    Band 4

    Band 3

    Band 2

    Band 1

    Band 0

    Good attempt at task, achieving all content points.

    Satisfactory attempt at task, achieving all content points with some effort by the reader, or achieving2 content points.

    Inadequate attempt at task, achieving 1 content point, possibly with noticeable irrelevance.

    Poor attempt at task; no content points achieved, has little relevance.

    No relevant response or too little language to assess.

  • Page 22

    Part 2 Summary of General Impression Mark Scheme

    Band 5 Full realisation of the task set. All four content points achieved. Confident use of language; errors are minor, due to ambition and non-impeding. Good range of structure and vocabulary. Effectively organised, with appropriate use of simple linking devices. Register and format consistently appropriate.Very positive effect on the reader.

    Band 4 Good realisation of the task set. Three or four content points achieved. Ambitious use of language; some non-impeding errors. More than adequate range of structure and vocabulary. Generally well-organised, with attention paid to cohesion. Register and format on the whole appropriate.Positive effect on the reader.

    Band 3 Reasonable achievement of the task set. Three or four content points achieved. A number of errors may be present, but are mostly non-impeding. Adequate range of structure and vocabulary. Organisation and cohesion is satisfactory, on the whole. Register and format reasonable, although not entirely successful.Satisfactory effect on the reader.

    Band 2 Inadequate attempt at the task set. Two or three content points achieved. Numerous errors, which sometimes impede communication. Limited range of structure and vocabulary. Content is not clearly organised or linked, causing some confusion. Inappropriate register and format.Negative effect on the reader.

    Band 1 Poor attempt at the task set. One or two content points achieved. Serious lack of control; frequent basic errors. Little evidence of structure and vocabulary required by task. Lack of organisation, causing a breakdown in communication. Little attempt at appropriate register and format.Very negative effect on the reader.

    Band 0 Achieves nothing. Either fewer than 25% of the required number of words or totally illegible or totally irrelevant.

    BE

    C P

    RE

    LIM

    INA

    RY

  • Page 23

    WRITING PART 1

    EXAMINER COMMENTS

    I am going to attend an engineering exhibition in Frankfurt, and the tickets date is 20th March, I will be away for one week, during this week I would like you to arrange the training meeting which wehave decided and make an appointment with selling manager. I would like to see him 27th morning 10:30.

    CANDIDATE A

    All points clearly achieved with only minor errors ofpunctuation and the occasional missing preposition orarticle.

    Band 5

    CANDIDATE B

    Next week I go to an exhibition in Frankfurt. Its from the 9th to the 11th. While I am in Frankfurt you shouldwrite the business letters. If there are any problems call me!

    EXAMINER COMMENTS

    All the content points have been achieved but Next week Igo and write the business letters are awkward.

    Band 4

    CANDIDATE C

    I must go attend an engeneering exhibition in Frankfurt from 15 March to 18 March. Can you tell Mr Meier toask him confirmation for the fly on Monday and finish to made the travel documents for departure in April?

    Yours sincerely

    EXAMINER COMMENTS

    The third content point (what work the assistant should dowhile the writer is away) is not achieved as the secondsentence is confused and the role of Mr Meier is not clear.

    Band 3

    I will go on a trip to Frankfurt about attend an engineering exhibition tomorrow (15/March), so I want youhelp me to leave a message if I have phone call. Thank you!

    CANDIDATE D

    EXAMINER COMMENTS

    The candidate has failed to achieve both the second andthird content points (the dates when the writer will be awayand what work the assistant should do during this time),making this an inadequate attempt at the task.

    Band 2

    BE

    C P

    RE

    LIM

    INA

    RY

  • Page 24

    WRITING PART 2

    Dear Mrs Bennett

    Thank you for applying our company. We arranged an interview for you. The date is 4th April. Please arriveat 9.15 in the morning, the interview star at 9.30. Please arrive on time.

    We also need the names and address of 2 referees.

    The best way to reach our office is use underground. You can find the name of the street where our office isfrom the map. And use underground from trainstation to our company. You dont need change train.

    If you have any questions, please contact us.

    Yours sincerely

    CANDIDATE E

    EXAMINER COMMENTS

    All the content points have been achieved and the candidatehas demonstrated confident control throughout most of theletter, although there are a few non-impeding errors and aslightly abrupt register.

    Band 5

    CANDIDATE F

    Dear Miss Bennett

    Thank you for your curriculum vitae and for the interest in this job.

    We are pleased to have an interview with you at Monday, 23 April at 10 a.m. in our location. So we have thepossibility to introduce you to the team.

    Could you please confirm me this requested date and please send me the name of two referees in advance.We hope to see you soon. If you have any questions do not hesitate to contact me.

    Kind regards

    EXAMINER COMMENTS

    The language used by this candidate is consistent with band5, but the fact that the last content point (how to reach thecompany by public transport) is not achieved holds the markawarded at band 4.

    Band 4

    BE

    C P

    RE

    LIM

    INA

    RY

  • Page 25

    CANDIDATE H

    To Mrs Bennett

    I receive your letter including CV we were also looking for the person who is experienced in work. The datefor interview for you is 20-03-02 and we will very happy to interview you. The best way you can reach us bypublic transport. If you need any further information please dont hesitate to contact me.

    Your sincerely

    EXAMINER COMMENTS

    Only the first two content points have been achieved, whichholds the mark awarded at band 2.

    Band 2

    CANDIDATE G

    Dear Mrs Bennett

    I have received your letter of application of post of traning substance, we have arrenged for you an interviewwith Mr John on 26 April, please tell me your 2 referees names and addresses you can reach us by bussesnumbered 610, 611 from city centre

    Yours faithfully

    EXAMINER COMMENTS

    All the content points have been achieved and the candidatehas used an adequate range of structure and vocabulary.However, there is an impeding error (traning substance) andthis, together with the lack of punctuation and that the factthat the script is slightly short, holds the mark awarded atband 3.

    Band 3

    BE

    C P

    RE

    LIM

    INA

    RY

  • Page 26

    BE

    C P

    RE

    LIM

    INA

    RY

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  • Page 27

    BE

    C P

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    LIM

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    rt

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    Writ

    e y

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    r a

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    we

    r i

    n t

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    bo

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    w.

    Pa

    rt 2

    01

    .11

    .2

    Exam

    iner

    Num

    ber

    Exam

    iners

    Sig

    natu

    re

    2.1

    2.2

    3.1

    3.2

    4.1

    4.2

    5.1

    5.2

    87

    65

    43

    21

    09

    87

    65

    43

    21

    09

    87

    65

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    21

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    87

    65

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    09

    Superv

    isor:

    Th

    is s

    ectio

    n f

    or

    use

    by E

    xa

    min

    er

    on

    ly

    PR

    EL

    IM

    IN

    AR

    Y

    BE

    C P

    relim

    inary W

    rit

    ing

    An

    sw

    er S

    heet

    00

    00 1 2 3 4 5 6 7 8 9

    1 2 3 4 5 6 7 8 9

    1 2 3 4 5 6 7 8 9

    1 2 3 4 5 6 7 8 9

    Ca

    nd

    idate

    Nam

    eIf

    no

    t alr

    ead

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    rin

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    , w

    rit

    e n

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    in C

    AP

    ITA

    LS

    an

    d c

    om

    ple

    te t

    he

    Can

    did

    ate

    No

    . g

    rid

    (in

    pen

    cil).

    Ca

    nd

    idate

    s S

    ign

    atu

    re

    Ex

    am

    inati

    on

    Tit

    le

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    ntr

    e

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    he

    ca

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    ida

    te is A

    BS

    EN

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    r h

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    HD

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    ntr

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    inati

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    ils

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    rt

    1:

    Writ

    e y

    ou

    r a

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    we

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    n t

    he

    bo

    x b

    elo

    w.

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    e y

    ou

    r a

    ns

    we

    r t

    o P

    art

    2 o

    n t

    he

    oth

    er s

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    rt 1

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    BE

    C P

    - W

    DP

    45

    4/3

    54

  • Page 28

    A DETAILED LOOK AT THE TASKS

    Part One

    The eight questions in this part of the paper are three-optionmultiple choice questions. For each question, candidateshear a short conversation or monologue, typically lastingaround 15 to 30 seconds. Each monologue or dialogue isrepeated on the tape in order to give candidates a chanceto check their answers. The multiple choice options may betextual or they may be in the form of pictures, graphs ordiagrams.

    In the extracts in Part One candidates are being tested ontheir understanding of spoken English used in a range ofsituations and on their ability to extract factual information.They may need to pick out a name or time or place.

    Alternatively, they may have to identify a trend in a graph, ora place on a map, or the location of an object in a room. Inevery case it will be necessary for candidates to follow theconversation closely.

    Part Two

    This part consists of a short conversation or monologue,typically lasting around a minute and a half, which containsfactual information. On the question paper there is a form,table, chart or set of notes with seven gaps whereinformation is missing. Candidates have to complete each ofthe gaps. The answers may include dates, prices, percentagesor figures. This part has a numerical focus, althoughcommon words may be tested, and sometimes there will benames that are spelt out on the tape; answers to these haveto be written with correct spelling.

    Part Three

    Candidates hear a monologue. On the question paper thereis a set of notes or a form with gaps. There are seven gaps tocomplete and the answers may be one or two words. Onoccasion, the key to one of the gaps may be a date.

    Part Four

    This part, which lasts about three minutes, contains a longerlistening text which generally takes the form of an interview,or a discussion between two or possibly more speakers.There are eight, three-option multiple choice questions onthe question paper and these are always in a written format.In this part of the Listening component, candidates are beingtested on their ability to understand the gist of a longer textand to extract detailed and specific information as requiredby the questions. They may also be tested on the speakersopinions.

    At the end of the Listening test, candidates have ten minutesto transfer their answers to their Answer Sheet.

    Preparing for the Listening Paper

    The Listening component is carefully paced and candidatesare tested on short extracts in Part One so that they cangradually tune in to the spoken language and improve theirlistening skills without losing their place in the test. Listening can be a very demanding activity and candidatesshould practise their listening skills regularly using a widevariety of listening sources. Candidates who enter theListening test having done this will be at an advantage.

    At BEC Preliminary level, it is advisable to collect as muchlistening material as possible that is suitably paced and of anappropriate length. Native speakers speak at many different

    TEST OF LISTENING

    Time: approx. 40 minutes including 10 minutes transfer time

    Number ofPART Main Skill Focus Input Response Questions

    1 Listening for specific Eight short conversations/monologues 3-option multiple choice 8information

    2 Listening for specific Short telephone conversation or Gap filling (numbers and 7information prompted monologue spellings)

    3 Listening for specific Monologue Note-taking (content 7information words)

    4 Listening for gist/specific Conversation/interview/discussion 3-option multiple choice 8information between two or more people

    BE

    C P

    RE

    LIM

    INA

    RY

  • Page 29

    speeds and some speak much more clearly than others. If itis possible to collect a bank of authentic material that iscarefully chosen, this would prove useful practice forstudents. Otherwise it might be better to make use ofspecially designed materials for this level.

    For Part One, candidates should try to listen to short extractsof speech, concentrating on understanding the general ideaor main points of what is said. For Parts Two and Three,practice should be given in note-taking. Prior to hearingtapes or audio materials, students should be given details ofthe information they need to listen for. Teachers shoulddiscuss the task with the students beforehand and encouragethem to listen for clues and prompts that will help themidentify the points they need to find. When listening tolonger texts, it would also be useful to discuss areas such as:

    the purpose of the speech or conversation

    the speakers roles

    the speakers opinions

    the language functions being used

    factual details

    conclusions.

    BE

    C P

    RE

    LIM

    INA

    RY

  • Page 30

    BE

    C P

    RE

    LIM

    INA

    RY

    42W

    hat k

    ind

    of p

    acka

    ging

    do

    they

    dec

    ide

    to u

    se?

    3W

    here

    is M

    ike g

    oing

    to ta

    ke th

    e vi

    sito

    rs fi

    rst?

    AB

    C

    4W

    ho is

    Ann

    e go

    ing

    to w

    rite

    to?

    Ath

    e cl

    ient

    sB

    the

    supp

    lier

    Cth

    e st

    aff

    5W

    hats

    the

    new

    tim

    e fo

    r th

    e m

    eetin

    g?

    AB

    C

    War

    ehou

    seP

    rodu

    ctio

    nC

    ust

    omer

    Rel

    atio

    ns

    AB

    C

    PART

    O

    NEQu

    estio

    ns 1

    8

    Fo

    r qu

    estio

    ns 1

    8

    you w

    ill he

    ar e

    ight

    sho

    rt re

    cord

    ings

    .

    Fo

    r each

    que

    stio

    n, m

    ark

    one

    lette

    r (A

    , B

    or

    C) fo

    r th

    e co

    rrect

    ans

    wer.

    Exam

    ple:

    Whe

    n we

    re th

    e m

    achi

    ne p

    arts

    sen

    t?

    Mon

    day

    31Tu

    esda

    y 1

    Thur

    sday

    3

    AB

    C

    The

    answ

    er

    is A

    .

    Yo

    u w

    ill he

    ar th

    e ei

    ght r

    ecor

    ding

    s tw

    ice.

    1W

    hich

    cha

    rt is

    cor

    rect

    ?

    AB

    C

    4000

    Sale

    s

    Mon

    th

    3000

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    3

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    3000

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    Sale

    s

    Mon

    th

    3000

    2000

    1000

    12

    3

    3Tu

    rn O

    ver

    LISTENING SAMPLE PAPER

  • Page 31

    BE

    C P

    RE

    LIM

    INA

    RY

    PART

    TW

    OQu

    estio

    ns 9

    1

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    Lo

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    nci

    es in

    his

    dep

    artm

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    r each

    que

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    n 9

    15

    , fill

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    g a

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    ervi

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    VA

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    :(9

    )....

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    ......tel

    ephon

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    SA

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    . ...

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    days

    JOB

    RE

    FE

    RE

    NC

    E:

    (12)

    ....

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    JOB

    ST

    AR

    T D

    AT

    E:

    (13)

    ........

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    .20

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    .......

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    6

    6W

    hich

    pro

    duct

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    bee

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    e m

    ost s

    ucce

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    7W

    hat i

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    the

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    ting?

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    to w

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    a job

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    men

    tC

    to p

    repa

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    terv

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    8W

    hich

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    rt sh

    ows

    the

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    pany

    s m

    ark

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    hare

    this

    year?

    AB

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    5

    Turn

    Ove

    r

  • Page 32

    BE

    C P

    RE

    LIM

    INA

    RY

    8PART

    FO

    URQu

    estio

    ns 2

    3

    30

    Yo

    u w

    ill he

    ar a

    con

    vers

    atio

    n be

    tween a

    senio

    r man

    ager

    , ca

    lled

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    and

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    ssist

    ant,

    calle

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    avid

    .

    Fo

    r each

    que

    stio

    n 23

    3

    0, m

    ark

    one

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    r (A

    , B

    or

    C) fo

    r th

    e co

    rrect

    ans

    wer.

    Yo

    u w

    ill he

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    nvers

    atio

    n tw

    ice.

    23Su

    e is

    parti

    cula

    rly p

    leas

    ed a

    bout

    the

    com

    pany

    Are

    ceiv

    ing

    an a

    ward

    .B

    incr

    easi

    ng it

    s sh

    are

    pric

    e.C

    getti

    ng a

    new

    clie

    nt.

    24W

    hat i

    s th

    e m

    ain

    caus

    e of

    the

    com

    pany

    s ris

    ing

    cost

    s?

    Aim

    port

    taxe

    s

    Bpu

    blic

    ityC

    prem

    ises

    25W

    hich

    exp

    ense

    s do

    they

    want t

    o re

    duce

    ?

    Aente

    rtain

    men

    tB

    stat

    ione

    ryC

    tele

    phon

    e

    26M

    ore

    train

    ing

    is re

    quire

    d be

    caus

    e th

    e co

    mpa

    ny h

    as

    Abo

    ught

    new

    com

    pute

    r sof

    tware

    .

    Bre

    cruite

    d ne

    w m

    em

    bers

    of s

    taff.

    Cin

    crea

    sed

    its ra

    nge

    of c

    usto

    mer

    s.

    27H

    ow w

    ill th

    e co

    mpa

    ny o

    rgan

    ise th

    e tra

    inin

    g?

    Ase

    nd

    staf

    f to

    a co

    llege

    Buse

    curr

    ent s

    taff

    mem

    bers

    C

    em

    ploy

    ext

    ernal t

    rain

    ers

    PART

    TH

    REE

    Ques

    tions

    16

    22

    Lo

    ok a

    t the

    not

    es a

    bout

    a p

    ublis

    hers

    pla

    ns fo

    r pr

    omot

    ion

    this

    autu

    mn.

    So

    me

    info

    rmatio

    n is

    mis

    sing

    .

    Yo

    u w

    ill he

    ar p

    art o

    f a ta

    lk by

    th

    e co

    mpa

    nys

    Mar

    ketin

    g Di

    rect

    or.

    Fo

    r each

    que

    stio

    n 16

    2

    2, fill

    in th

    e m

    issin

    g in

    form

    atio

    n in

    the

    num

    bere

    d sp

    ace

    usin

    g o

    ne

    or

    two

    word

    s.

    Yo

    u w

    ill he

    ar th

    e ta

    lk tw

    ice.

    Aut

    umn

    prom

    otio

    n pl

    ans

    Mai

    n tit

    les: p

    ocket

    dicti

    onar

    y an

    d(16

    )....

    ........

    ........

    ........

    ........

    ........

    ........

    ........

    ........

    ........

    ........

    ........

    ........

    Adver

    tisin

    g spa

    ce boo

    ked in

    (17)

    ........

    ........

    ........

    ........

    ........

    ........

    ........

    ........

    ........

    .......

    maga

    zine

    New

    colour

    for d

    isplay

    stan

    ds:(18

    )....

    ........

    ........

    ........

    ........

    ........

    ........

    ........

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    ........

    Free

    gifts

    inclu

    de(19

    )....

    ........

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    ........

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    ........

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    nd k

    eyrin

    gs

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    n ha

    s mad

    e a d

    eal w

    ith(20

    )....

    ........

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    ........

    ........

    ........

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    ........

    ........

    For m

    ailin

    g to

    bookse

    llers i

    n Sep

    tember

    :(21

    )....

    ........

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    ........

    ........

    ........

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    ........

    ........

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    e for

    dicti

    onar

    y lau

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    party

    :(22

    )....

    ........

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    ........

    ........

    ........

    ........

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    ........

    ........

    7

    Turn

    Ove

    r

  • Page 33

    BE

    C P

    RE

    LIM

    INA

    RY

    28W

    hen

    the

    next

    bro

    chur

    e is

    prin

    ted,

    it w

    ill

    Aha

    ve an im

    prov

    ed

    desig

    n.B

    incl

    ude

    a ne

    w p

    rodu

    ct.

    Cco

    nta

    in e

    xtra

    info

    rmatio

    n.

    29W

    hat p

    robl

    em a

    re th

    ey e

    xper

    ienc

    ing

    with

    Joh

    nson

    s?

    Ath

    e qu

    ality

    of g

    oods

    Bth

    e hi

    gh p

    rices

    Cth

    e sp

    eed

    of d

    elive

    ries

    30W

    hat w

    ill th

    ey d

    o ab

    out t

    he p

    robl

    em w

    ith J

    ohns

    ons?

    Ase

    nd

    them

    a le

    tter

    Bch

    eck

    every

    ord

    erC

    conta

    ct o

    ther

    sup

    plie

    rs

    9

    You

    no

    w h

    ave

    10 m

    inu

    tes

    to tr

    ansf

    er y

    ou

    r an

    swer

    s to

    yo

    ur

    Ans

    wer

    She

    et.

    LISTENING ANSWER KEY

    Part One Part Two Part Three Part Four

    1 C 9 8 (TELEPHONE OPERATORS) 16 (NEW) ROAD MAP(S) 23 A2 A 10 () 16,950 17 TRAVEL (MAGAZINE) 24 B3 B 11 33 (DAYS) 18 ORANGE 25 C4 C 12 CS08011 19 CALENDARS 26 C5 B 13 6(TH) OCTOBER/OCTOBER 6 (2002) 20 RADIO EAST 27 B6 A (THE) SIXTH (OF) OCTOBER (2002) 21 (OUR) INFORMATION SHEET(S) 28 A7 C 6/10/02 22 (THE) MANAGEMENT CENTRE/CENTER 29 A8 A 6/10 (2002) 30 C

    14 (MS SUE) BLACKMANN15 795335

    TAPESCRIPT

    PART ONE. QUESTIONS 1 to 8.

    1: Which chart is correct?M: and Im pleased to announce that weve had a

    small but steady increase in ice cream sales, in spiteof the unusually low temperatures in the last threemonths. Well see whether this trend continues.

    2: What kind of packaging do they decide to use?F: What packaging do you recommend for the smaller

    type of bottle?

    M: Well, Id wrap it in clear plastic and tie it at the top.F: OK. But dont you think a box would be better,

    perhaps with a pattern on it?M: Boxes are dull and a pattern on the plastic would

    look untidy.F: Right, well do as you recommend.

    3: Where is Mike going to take the visitors first?F: Mike, could you show some people round the

    factory tomorrow?M: Certainly. The usual tour from reception to the

    warehouse?

  • Page 34

    F: They are particularly interested in our productiontechniques, so I would start there.

    M: OK, and then through customer relations and intothe warehouse.

    F: Thanks.

    4: Who is Anne going to write to?M: Anne, that supplier we use has become very

    unreliable, and weve decided to look for anotherone.

    F: Seems a good idea.M: We dont need to inform our clients, but could you

    send a note round to all our departments whenweve decided who to replace the supplier with?

    F: Yes of course.

    5: Whats the new time for the meeting?F: What times the MD back tomorrow?M: Erm.. just after lunch, I think. Why?F: Well, Ive got a meeting tomorrow at a quarter past

    two, but I need to be here when the MD arrives Ill rearrange my meeting for three.

    M: Well, Pauls coming to that meeting, and he has toleave early.

    F: OK, Ill make it a quarter to, then.

    6: Which product has been the most successful?M: Our sales figures show that toy trains havent done

    very well, although weve sold a reasonable numberof the dolls. As for model cars, weve sold so manythat we cant produce enough!

    7: What is the purpose of the meeting?F: Weve got to fill those vacancies in research

    urgently. Thats why todays meetings so important.M: Yes, but the advertisements only just gone out.

    Why discuss the interviews now?F: The closing date is next Friday. It will take us a day

    to look at the applications. If we decide on theinterview questions today thatll save time.

    8: Which chart shows the companys market share this year?F: Is the company doing better this year?M: Its a mixed picture really. Sales have risen by about

    fifty per cent, which is excellent, but our totalmarket share is down to five per cent from twentyper cent last


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