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Because it has to be right - Canvys · 170523_CV_SS_Teklink_NA_woHotswap Services TekLink technical...

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A Division of Richardson Electronics | http://teklink.canvys.com | 1-800-235-2125 TekLink provides superior technical support via 24/7 online and phone support and access to our visual technology experts. We understand that visual technology poses challenges that go beyond acquiring the right solution. TekLink is a web-based support system that allows you to request support, return authorizations, and many other features. Our goal is to enable faster, more effective help via the TekLink website. The website supports both English and German languages. Canvys TekLink® Online Support TekLink technical support usa & canada Canvys • Search Knowledge Base Library • Real-Time Email Updates • Download Drivers and Manuals • 24/7 Phone and Web Services Because it has to be right
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Page 1: Because it has to be right - Canvys · 170523_CV_SS_Teklink_NA_woHotswap Services TekLink technical support usa & canada Canvys F e a T u r e s TekLink home page Features • 24/7

A Division of Richardson Electronics | http://teklink.canvys.com | 1-800-235-2125

TekLink provides superior technical support via

24/7 online and phone support and access to our

visual technology experts.

We understand that visual technology poses

challenges that go beyond acquiring the right

solution.

TekLink is a web-based support system that allows

you to request support, return authorizations, and

many other features.

Our goal is to enable faster, more effective help via

the TekLink website. The website supports both

English and German languages.

Canvys TekLink® Online Support

TekLink

technical support usa & canada

Canvys

• Search Knowledge Base Library

• Real-Time Email Updates

• Download Drivers and Manuals

• 24/7 Phone and Web Services

Because it has to be right

Page 2: Because it has to be right - Canvys · 170523_CV_SS_Teklink_NA_woHotswap Services TekLink technical support usa & canada Canvys F e a T u r e s TekLink home page Features • 24/7

A Division of Richardson Electronics | http://teklink.canvys.com | 1-800-235-2125

© 2010 - 2017 Canvys | A Division of Richardson Electronics | All rights reserved | All trademarks acknowledged | Specifications are subject to change without notice.170523_CV_SS_Teklink_NA_woHotswap

Services

TekLink

technical support usa & canada

CanvysFeaTures

TekLink home page

Features

• 24/7 (online) support for internal and external

support operations

• No extra cost

• Resolve issues quickly

• Track status for every issue or incident

• Trace maintenance history

• Download updated drivers /software

• Access specifications, manuals and white papers

• Qualified Technical Specialist

• TekLink-Remote is a real-time, web-based remote

control operated through the web browser

(Internet Explorer only)

• Updated drivers, manuals, specifications,

whitepapers, and calibration software are

downloadable at http://teklink.canvys.com

Benefits

• Customers can get real time status of incidents by

logging in or via email communications.

• Incident reports remain viewable for the life of the

product so you are always updated and information is

readily available.

• Knowledge Base is searchable and can also be

customized which helps you get the pertinent

information you need without a cumbersome search.

map by © (2009) data2map.at


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