Becoming Agile with ShuHaRi Session Code: EM15AGL03

Florian Ivan, PMP, PMI-ACP, CSM, CSP, Prince2 Practitioner, MCTS Managing Partner, Rolf Consulting

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Agenda • Why we need models in Agile

• ShuHaRi, an ancient model

• Case study: a bank wants to be agile

• Conclusions

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WHY DO WE NEED MODELS?

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Agile Models

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Tasks, Plans, Budgets, Bosses, Deadlines,

Customers, WSTL… “What I am doing here?”

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Identifying patterns… • What are you selling? (if the answer is not “value”…)

• What are your customers to you?

• What do your people do?

• Any change management “initiatives”?

• And ultimately, what is success?

How Agile companies operate?

1. Identify value (your customers should know)

2. Organise to deliver it (work is waste anyways)

3. Improve! (always!)

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ShuHaRi Model • Theatre and martial arts…

• Three-level journey – Shu (obey) – Ha (detach) – Ri (leave)

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“SHU” • You are a young student so…

• Follow the way • Learn patience • Focus on practice • Analyze mistakes • Ask why-questions • Try to understand • Meet with customers • Learn by doing

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“HA” • Now that it works…

• Become confident • Detach and break away • Learn from others

• Look for case studies • Explore other ways • Analyze and learn • Discover the world around

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“RI” • You made it! You’re a master now!

• Learning comes from your own work

• More and more thinking

• Realize there is much more to learn

• Others learn from you

• Understand the “journey”

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CASE STUDY

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ShuHaRi in action!

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“If a bank can do it…” • Restructured the whole organisation by “value streams”

• Pilot projects

• “No demo without customers!”

• CEO and board monitored the progress monthly

• Quarterly reviews of plans

• No more job titles

“We are not yet an agile case study. And considering how much work we still have to do, probably we will never be one!”

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(Instead of) Conclusions

1. KPIs

2. Customer

3. Value

4. Management

5. Efficiency

6. Motivation

7. Deadlines

8. Resources

9. Honesty

10. Comfort

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• Florian Ivan

• florian@rolf-consulting.com

• @florianivan

• www.linkedin.com/in/florianivan

Thank you!

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