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Beedling For Fun & Profit: A Fable of Elegant Networking

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    BeedlingFor Fun & Profit

    A Fable of Elegant Networking

    Jim Ballard

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    CHAPTER ONE: A Hive Anomaly

    his situation is outrageous!

    Head Queen Zorna was on a rant about honey production. All

    over the farm figures are down, she fumed, Its unacceptable! Its utterly

    unconscionable!

    The twenty queen bees assembled in the

    great hall cowered before her. They formed

    the management team in charge of hundreds

    of hives.

    Until recently, Zorna went on, our apiary

    has maintained its position as a major competitor in honey production. We

    have always been respected throughout the bee kingdom for the way we do

    bzzness. And suddenly, this!

    All the queens nodded with appropriate gravity. One of them named Zella

    said, Your Majesty, we must take drastic steps to reverse this terrible

    decline. The fault must lie with the workers. I propose we make those bees

    work longer hours.

    I agree, chimed in a queen called Zuria. Those workers are the problem.

    Theyre lazy. They have no work ethic. Heads nodded around the room.

    T

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    I say we institute immediate pay cuts, enthused one named Zola.

    Eliminate breaks and vacations, as well, added another called Zafia.

    As Queen Zorna offered no comment on these suggestions, all over the hall

    you could hear hissing threats: Were through coddling those workers.

    Well put them in their place! No more Ms. Nice Guy!

    In the midst of the blame-buzz a voice was heard from the back of the room.

    Your Majesty, there is one colony where production is up.

    Eh? Whats that? Queen Zorna called. Whos that speaking?

    The mob parted, falling back on each side so that an opening was created

    between the throne and the rear of the room.

    A young bee made her way forward amidst whispers of, Whos this

    upstart? and, Where did she come from?

    The newcomer bowed before the throne. I am Zabrina, a novice, she said

    in her clear voice.

    The head queen sniffed in indignation. What is this preposterous claim you

    are making about a hive that is producing well? she demanded.

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    It is true, Your Majesty. It is my home hive, colony B, Sector 37.

    Queen Zorna shook her head in disbelief. Surely youve made a mistake,

    she scoffed. Youve misread the numbers!

    The rest chimed in. Yeah, what could she know? Gotta be a fluke! No

    buzzin way!

    The little queen bowed humbly, but her eyes shone proudly and she smiled.

    Not only is our productivity over quota, she said. Our workers enjoy

    shorter work days and longer rest periods.

    The hall burst into a swarm of angry chatter. After letting it go on for a few

    moments, the head queen rattled her big wings for silence. In her most

    condescending tone she addressed Zabrina. Young lady, this problem of

    ours is far too serious to make light of. You will tell us immediately if this issome sort of sick joke.

    The little queen answered sweetly, Oh, no, Your Majesty, I would not do

    that. I am telling the truth.

    But, how can that be? To what do you attribute this this anomaly ?

    It is a function of the way bees work together in our hive, Zabrina

    answered. You see, our hive is located at the very edge of the apiary, in the

    sector closest to the humans commercial center.

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    We have had much opportunity to observe them, and to note any changes in

    their behavior. Recently we discovered that their merchants and business

    people were interacting in a different way, resulting in a whole new level of

    success for all.

    Very interesting, Im sure, dear, a queen called Zoostra interrupted

    patronizingly. But what does all this have to do with our problem?

    Zabrina continued. Believing there was something to be learned from these

    observations, I commissioned a team of explorer bees to find out how the

    humans behaved toward one another so effectively. Their reports were very

    clear about the cause of the success. To make a long story short, I decreed

    that our most effective leader bees were to train the entire hive population in

    adopting the success behaviors of the humans.

    Are you telling me, Zorna demanded, that copying what the humans do iswhat has produced these fantastic results in pollination?

    Zabrina smiled and curtsied. That is correct, Your Majesty. Whats more,

    the turnaround was immediate. Within days of instituting the new practices,

    workers were not only working better, they were working happier.

    Queen Zorna clapped her hands, making everyone in the great hall jump.

    Ive heard enough, she announced. I want to be shown.

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    CHAPTER TWO: Beedling

    few days later, Zorna and her entourage were back from their

    visit to Colony B, Sector 37, and the queens were in council

    once again. They were discussing conditions across the apiary.

    Things were looking dark. Production was plummeting.

    Your Majesty, one queen said, Why is this decline happening in the rest

    of our colonies?

    Zorna shook her head. No one knows, she said. But dont think for a

    minute Ive called you here just to wring your hands and kvetch about this

    decline. We are going to fight this!

    She paused for effect. Let me tell you how we are going to do it. You all

    are aware that at our last council meeting Queen Zabrina claimed that one

    colony in her sector had been turning in above-average pollination

    numbers. Heads nodded.

    When I went to investigate what was going on in that sector, the head

    queen went on, I confess I was skeptical. But I saw with my own eyes the

    extraordinary work those bees were turning outnot to mention their energy

    and enthusiasm. They continued to attribute the improvement to a strategy

    they had adopted from humans. I know it sounds fantastic, so Ill let Queen

    Zabrina tell you about it in her own words.

    A

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    The bee named Zabrina stood and addressed the group. Its true that we

    have made a major breakthrough by putting into operation a practice which

    our human neighbors use. They have their own terminology for it. We call it

    beedling .

    Beedling, someone repeated. What does it mean?

    Simply stated, Zabrina said, beedling is what two or more bees do when

    they establish a mutually beneficial relationship and start actively helping

    each other improve their life and work. Once workers start beedling,

    pollination activity sharply rises.

    Why do bees who, uh, beedle, pollinate more? Zola asked.

    Beedling consists of three key components. Its the particular way that

    these ingredients combine that produces the magic. You know of these threecomponents already. They are simple tools we use for getting along and

    working together in the hive. It is when they are combined into beedling that

    each practice develops extraordinary power.

    What are the ingredients? several members chorused.

    Knozing, lyzing and truzzing, Zabrina replied. *

    * Translation: Knowing, liking and trusting.

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    Queen Zorna broke the silence that followed. Would someone volunteer to

    review these key ingredients of beedling, so were all on the same page?

    A queen named Zeebee stood and said, Well, you knoze another bee when

    you come to understand who she is and what shes like. You lyze her when

    you have a favorable, even an affectionate feeling toward her. And you truzz

    her when you know she is reliable and you can depend on her.

    Thats right, said Zabrina. The power of beedling lies in the degree of

    each beedlers ability to inspire knozing, lyzing and truzzing from others .

    But, said a young queen, voicing the question that was on everyones

    mind, how do you go about inspiring others to knoze, lyze and truzz you?

    We bees are always so bzzy, we hardly have time to even knoze each other.

    Yes, another queen added. When bees spend their time beedling, doesntthis take away from their work? Wouldnt beedling make people less

    productive?

    No one made answer to the question. No one had to. The results which

    Zorna had witness in Zabrinas colony said it all.

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    Zabrina smiled. Once people started beedling, she said, we observed

    them carefully. After a few days of the practice, they were strongly

    encouraged to rest from pollinating the crops. But would they do it? No, they

    insisted on going right out to work. We couldnt hold them back. Whats

    more, they stayed out way past normal work hours to help each other. When

    they returned they were full of energy. They couldnt wait to get back to

    work the next day.

    Zorna thanked Zabrina. After allowing the novice queens report to sink in,

    she said, It seems we have a solution, but we are starting from behind. The

    underpollination problem is worsening, and our turning it around depends on

    the skill of beedlers. As I have learned from my survey of Zabrinas colony,

    beedling is not automatically successful. What we need are bees who are

    skillful in the art of inspiring knozing, lyzing and truzzing from others. To

    ensure that beedling spreads throughout this great apiary in time, we must

    raise up an army of expert beedlers to carry this strategy throughout thekingdom. This, my dear sisters, is where you come in.

    The next phase of this project will be the preparation of a band of expert

    consultants who will travel and spread the art of beedling to other hives. The

    smartest, ablest bees are to be chosen for this role. You are to be the

    recruiters of this army. Each of you is to send me two of your brightest and

    ablest leaders to be enrolled in this training. When they graduate from the

    training we will confer on them the title of Master Beedlers. They will go

    out in pairs to visit hives in their sectors and teach the skills of beedling.

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    Once they are satisfied that a hive is infected with the nlt formula, they will

    move on.

    With that, the meeting became a strategy session. By the time it broke up,

    the team of queens was ready to begin the first phase of the all-out campaign

    against underpollination. Beedling had arrived.

    Congratulations!

    You have been chosento attend the one-day

    Master Beedler Seminar

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    CHAPTER 3: Getting to Knoze You

    ount off around the room by tens.

    It was the first day of the Master Beedler Seminar, the training of

    trainers that would result in an all-out effort to have all bees on the farm

    learn and use the beedling technique. Head trainer Zenda had given the first

    instruction. When the bees had numbered off, they were requested to form

    ten groups. Each group was found to have twelve members. As the bees

    were following these instructions, the trainer was writing on a whiteboard.

    The next command followed. Please now form small groups of three with

    bees closest to you. Soon each of the ten groups was separated into four

    sets of triads.

    Designate the people in your triad by the letters A, B and C, Zenda said.

    When this was done she said earnestly, Now, listen carefully to how this

    activity will work. There will be three rounds of it. To begin with, A will be

    the speaker, B the asker and listener, and C the observer. While C watches,

    Person B will ask person A some questions.

    Zenda turned to the whiteboard and read the items she had listed there.

    C

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    o What do you like most about the work you do?o What are you really good at?o If you had three wishes, what would they be?

    o What if you ran the colony?o What are you proudest of?

    Feel free to add to or modify these questions, Zenda said. If you have

    time, think up some of your own. As participants were absorbing this,

    Zenda said. Now, I know it looks as if the spotlight is on A, and that is true

    to an extent. But it is the B person for whom we are doing this. It is for B to

    practice asking these questions sincerely, and to show genuine interest in the

    responses A gives. Zenda smiled. There will be no test on what you

    remember. But just decide right now, as B, that your job is to get to know A

    very well, just in the five minutes you spend with her.

    C, you are the observer this round, and next to B, yours is the mostimportant role. For you will be watching carefully what goes on between A

    and B. After they finish, you will share with them what you noticed about

    their interaction. Moreover, following your feedback you will ask A and B

    for their observations, and what they learned from doing the activity.

    The group was given hardly a moment to absorb these directions before

    Zenda called out, Ready? Go!

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    For ten minutes the room was literally

    abuzz with bee talk. As Zenda walked

    around she saw many smiles and

    nodding heads. She heard laughter.

    She noticed that throughout the room

    people were fully intent on their tasks.

    They were acting out their reputations

    by being busy as bees.

    After a time she announced, One minute left! Finally she gave the order to

    stop. She had to give that command loudly several times before the voices

    died away. Many bees seemed reluctant to give up their conversations.

    Now, you that are the Cs, please give your reports to your groups.

    The buzzing began, this time seemingly more focused and factual. Soon allgroups were busy sharing the insights they had gleaned from the activity.

    Zenda walked to the center of the room and called the group to order. I

    would like to hear from some of you about doing that, she said. Lets hear

    from the As first. Raise your wing if you want to share something. As she

    called on participants, she noted the gist of what each said on the

    whiteboard.

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    It was as if I were talking to my best friend. No one ever took this kind of interest in me before. I felt as if my ideas were important. I discovered new things about myself. I wanted to go on telling more.

    Thank you, Zenda said. Now Id like to hear from the Bs. As before, she

    rounded up and listed the comments from those who had asked and listened.

    I found that I became really interested. I could feel deeply with person A when she was talking. I found early on that I liked my partner very much. As we went on, I developed great respect for A. I wanted to get to know her better.

    When it was the Cs turn to share, Zenda collected the following comments.

    I was amazed at how much is going on when you really pay attention. I was surprised at As comfort level in answering Bs questions. I felt I was watching a friendship open up. I developed a liking for these people. I wanted to help them in their endeavors.

    After a discussion of these outcomes, Zenda called a 15-minute break.

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    CHAPTER 4: Are We Beedling Yet?

    hen the group returned, Zenda announced the second roundof sharing. It will work the same way as the first round,

    she sai, only this time B will be the speaker, C will ask and

    listen, and A will observe. Before we start, within your groups of twelve, Id

    like you to rotate the As. So right now, will all the As please stand, say

    goodbye to your Bs and Cs, move to the next triad and say hello to your new

    Bs and Cs. There was some confusion, but soon all were seated, and each

    triad had one new member.

    Now, Zenda said, I will give you Cs who are now going to be asking the

    Bssome new questions to ask. She had written on the whiteboard:

    o Share one of the proudest moments of in your life,

    o Describe a favorite place and why you like it.o Name three things you love to do, and why.o Are you ever afraid? Of what, and why?

    o Name a trait of someone who inspired you, and tell how you

    yourself exhibit it.

    Ready? Go!

    The activity proceeded in the same way as the first. When it was over Zenda

    asked for any new and different insights that had been revealed.

    W

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    After noting these, she called for another break. When participants returned,

    they expected that Zenda would rotate the Bs in each group, and that is just

    what she did.

    Soon the third round commenced, with each participant assuming the role

    she had not played as yet. The new questions for the As to ask the Cs were:

    o Who would you like to spend a day with?o Name three important values of yours.

    o What would be your favorite meal?o Talk about something you dont understand.o What place would you most of all like to visit?

    The sharing continued into the late afternoon. Finally Zenda assembled the

    group and spoke to them. At this point I want to open up a time for large-

    group discussion. What questions do you have by now?

    One bee raised her wing and was called on. She said her name was Zorff.

    Im puzzled about these activities, she said. I mean, they were enjoyable

    and all, but I thought we were here to learn about beedling , not do ice-

    breakers. Other heads were nodding around the room, showing that Zorff

    was not alone in her concern.

    Tell me, said Zenda, what exactly do you mean by beedling ?

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    Thousands of eyes turned to the questioner.*

    Uh, beedling is . . . the participant stammered, collecting her thoughts.

    Finally she said confidently, Its a combination of knozing, lyzing and

    truzzing .

    Youre sure about that? Zenda asked in a kindly but direct manner.

    Zorff nodded, and Zenda smiled. Zorff did well to voice her concern, she

    said. I want you all to give her a big round of zizzing , The room seemed to

    crackle as hundreds of wings were rubbed together.

    Now, said Zenda when the room was quiet. I want to make something

    very clear. The first is that what you participated in here, although it resulted

    in your getting to know each other, was no mere ice-breaker. It was, in fact,

    intensive practice in a key skill of beedling.

    The room came to life as

    this realization struck.

    Bees looked at each other

    in wonderment. That was

    it? They seemed to be

    saying. We were beedling

    already?

    * Bees have three simple eyes and two compound ones, each composed of several thousand eyes.

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    Would you say, Zenda said, that there was a lot of intense sharing going

    on in here? A hundred and twenty heads nodded. Lets see, she

    continued, what was happening during that sharing, exactly. How many of

    you would say you got to knoze others this morning?

    All wings were raised, for it was obvious that through participating in the

    activity they had learned and understood much about their partners.

    How many of you would say you got to lyze others this morning? Again

    all the wings were up. Their interactions with each other had also facilitated

    mutually appreciation and affectionate feelings.

    And how many came, even in this short time, to truzz other bees? This time

    more than half the wings were raised. Some were hesitant, their cautious

    nature meaning that they were slower to see others as dependable.

    Good, said the trainer. Now lets take this apart to see what caused you

    all to so quickly develop a knozing, lyzing and truzzing of each other.

    The body of participants blinked together. They had not realized that during

    the exercise they were indeed developing these attitudes toward one

    anotherat a very amazing rate of speed! They leaned forward in

    anticipation.

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    The A Skill

    A very important part of beedling, Zenda told them, is what each of you

    did when you were in the A spot in our exercise. You were being open, self-

    disclosing, sharing yourself in response to Bs questions; isnt that right?

    All nodded.

    The B Skill

    Next, when you played the part of a B, you were most definitely in the role

    of a beedler. You were asking questions, listening, encouraging, showing

    interest, and facilitating your partners sharing of herself. Zenda pointed to

    the list of As comments on the whiteboard. Just look at how you affirmed

    and empowered these people. You made them feel important. You made

    them feel you were their best friend! One of the comments here suggests that

    you helped them feel that their dreams were possible. What you were practicing in your B roles, although you were not aware of it, was a

    foundational skill of beedling, for beedling is about interacting with others

    in such a way as to further them on their way to success .

    The C Skill

    Now, what was going on when you were in your role as a C? You were

    observing carefully, watching the interaction, and analyzing it so as to be

    ready to describe how you saw it to A and B. As Cs, you were in fact

    watching two thingsbehaviors and responses.

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    CHAPTER 5: Whats Your Dream?

    he exercise we did this morning engaged you in the practice of

    three key lead-up skills.

    Trainer Zenda was opening the afternoon session of the Beedling Mastery

    Seminar. You told me that through the practice of those skills, which we

    can call the ABC skills, you got to knoze, lyze and truzz others in your

    groups. Lets review them again. Zenda wrote on the whiteboard:

    ABeing open and sincere in sharing yourself BEngaging others by questioning and listening CObserving and being sensitive to what others do and say

    Ordinarily, knozing, lyzing and truzzing someone else is difficult enough,

    the trainer continued. When you use the ABC skills to get I to knoze, lyze

    and truzz you , you are practicing the art of beedling.

    A wing went up and Zenda called on the participant, whose name was

    Zzoey. It sounds, Zzoey said, as if beedling is earning the right to be

    knozed, lyzed and truzzed.

    Thats exactly right, answered Zenda.

    T

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    But, how do you do that? Zzoey continued.

    Zenda smiled. I thought youd never ask, she said. This afternoon session

    is the answer to your question. The trainer had everyone give Zzoey a big

    zizz . Then she asked people to form groups according to their morning

    numbers. Soon people were sitting with new members.

    You are in groups of twelve. Please now swing your chairs around so as to

    form two sub-groups of six people each. As this was being done, Zenda

    wrote on the whiteboard.

    Whats Your Dream?

    When the groups were settled, she pointed to the phrase. This is the name

    of the exercise you are about to do. I want all of you now to close you eyes

    for a moment and relax.

    She waited a few moments. Then she said, Now create a mental picture of

    your answer to the question I wrote: Whats your dream? Think of what

    you would most like to happen in your life. What if you could have that

    happen right now? In your mind, give that dream to yourself. See yourself in

    that ideal environment in living color, doing what it is you dream of doing,

    having what you dream of having. See who and what is around you.

    Experience the pleasure of being, doing and having what you have dreamed

    of.

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    I will leave you alone for a minute to enjoy that dream coming true in your

    mind.

    The room was silent. As Zenda looked around at the participants sitting so

    still, she saw smiles of pleasure and delight appearing on many faces. Its

    working , she thought.

    After a while she said gently, Let go of that dream now, bring yourself back

    to this room, and open your eyes. She directed their attention to a new

    phrase she had placed on the board:

    How can I help?

    These directions followed: One person in each group was to share her dream

    with the others. When she finished, the others were to brainstorm ideas and

    resources and other ways they could help make her dream a reality. Theywere to contribute in every way possible.

    The brainstorm would last ten minutes. Then another person was to share her

    dream, and the group was to go to work as before, helping make the dream

    come true. The activity would continue until each of the six had shared their

    dreams and had the group respond with assistance.

    I will be the time-keeper, Zenda said. Ready? Go!

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    After the activity, Zenda reconvened the large group. She asked for feedback

    about the exercise. What was it like to have others help you with your

    dream? she asked, and listed responses on the whiteboard. These included

    the following:

    My dream now seems much more of a possibility. Five people who were strangers to me are now my trusted friends. I couldnt believe the kindness of these people. My group gave me many ideas I never would have thought of. I have a whole new sense of inevitability about my dream. I have things to do, places to go, people to see, about making my

    dream happen. My dream is already coming true. Im on my way. Its only a matter of

    time.

    Thank you, Zenda said. Great job. Now, tell me what it was like to beone of the brainstormers, doing the work for other dreamers. Again, she

    wrote the comments down:

    It was great fun. I really liked the sense of helping others. Watching each dreamers face as we gave our ideas was a delight. I felt myself to be part of a crack R&D team. It was exciting to be helping make dreams happen, right here.

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    I was glad for the chance to give back to others whod helped me on

    my dream. I loved having people help me with my dream, but helping others with

    theirs was the most enjoyment of all.

    Okay, said Zenda, putting down her marking pen. What do you think you

    have been doing this last hour?

    Beedling! was the response from most of the group.

    Right, the trainer affirmed. I want to take you back to the question to

    which I said the afternoon would be the answer. Where is Zzoey? The bee

    in question stood. Would you repeat the question, please?

    Zzoey said, I had asked, If beedling is earning the right to be knozed, lyzed

    and truzzed, how do you do that?

    Thank you, Zenda said. Now you all have the answer. Its time to give

    the full definition of the process you all came here to learn. She stepped to

    the white board and wrote:

    Beedling happens when two or more people

    use the ABC skills to learn each others aspirations

    and help each other to accomplish them.

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    Now the trainer asked each group of six to sit for a while and discuss this

    definition. Soon the room was abuzz with great energy and intention.

    After a time Zenda said, Now talk about how you will make beedling start

    to happen in your own life.

    Following a long period of discussion, she called a twenty-minute break.

    When the group returned and was seated, Zenda said, How long do you

    think it would take to become a Master

    Beedler? There were several guesses.

    Some said a year. Some said five years.

    The shortest guess was six months.

    Zenda thanked the participants and said,

    Guess what. Youre all correct.

    Learning to master the beedling craft is

    an ongoing processbut for each of you, that process has already begun.

    You are already beedlers. You understand what beedling is. More

    importantly, you know by direct experience what true beedling feels like.

    Congratulations, my sisters! You are on your way to becoming Master

    Beedlers. That competency will come to each of you through your task of

    training others to beedle. Good luck, and beedle on!

    THE END


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