PRESENTED BY:
David Ritz, FL Aviation Corp
Larry Muller, Gama Aviation
Schedulers & Dispatchers Conference | San Antonio, TX | January 22 – 25, 2013
Wednesday, January 23, 2013 10:15 am – 11:45 am
Beginning Scheduling
for Part 135
Crew Scheduling
Crew Assignments
PIC vs. SIC Qualifications
Crew Availability
Hard Days Off
Crew Training – Approved by FAA
2
Crew Scheduling
FARs
Specific Guidelines
10/24
14 Duty Day
10 hrs of Flight Time
Extended Crew Duty Day
3-Pilot Crew
Rest Area
3
Crew Scheduling
Cabin Attendant / Flight Attendant
Duty Restrictions
Operational Restrictions
Crew Swap Scenarios
Standards
ARG/US
Wyvern
4
Maintenance
Status
Daily….Is the aircraft available to fly?
• Determine days of charter and inspection schedule
Pre-flight
• Mechanic pre-flight requirements
• Pilot requirements
Post-flight
• Mechanical requirements
5
Maintenance
Responsibilities
Aircraft Airworthiness
• Define Communication Process
Aircraft Cleanliness
• Define Communication Process
Operational Capability
• Minimum Equipment List (MEL)
• Diminished Capabilities
6
Maintenance
Maintenance Logbook
• Facilitate so that Maintenance Book goes with aircraft
Owner vs. Charter
• Start as Part 135, finish as Part 135
Reporting and Recording Mechanical Irregularities
• In accordance with your operations manual
7
Maintenance
Mechanicals
Passenger Comfort (FBO’s, Hotels, Airline Arrangements)
Off-site Maintenance
• Authorized Maintenance Personnel
• Approved Vendors
• Last minute personnel approvals by Maintenance
• Crew Facilitation of Paperwork (faxes, logs, parts, etc.)
Crew Duty Considerations
• Paperwork, Staying with Aircraft
8
Maintenance
Recovery
New Paperwork, Releases, EApis, Customs, Slots,
Transportation
Catering, Hotels, etc.
Consequences
Maintaining Customer Relations / Satisfaction
Loss of Charter
9
Maintenance
Key Differences from Part 91 Operations
Mechanic pre-flight and post-flight requirements for ten or
more aircraft vs. nine or less aircraft
10
Booking and Itinerary
Signed Acceptance – Now an Operations Task
Owner Approval
Maintenance Availability
Crew Availability
Credit Card
Billed / Guarantee / Open Account
Cancellation Policy
Peak Travel Cancellation Policy
11
Booking and Itinerary
Billing Terms
Pre-pay, Partial Pay, Post-flight Pay
Invoice
Mailed / E-mailed / Faxed / Certificate Number
Details: Form / E-mail / Faxed
Full Passenger Manifest
Catering Requirements
• Passenger allergies and food preferences
Transportation Requirements
Airport / FBO’s
Facility vs. Fuel
FBO Capabilities; ie. Hangar, Deicing, GPU, etc.
12
Booking and Itinerary
Passengers / Complete Names / Lead Passenger / Contact
Number
Full name with middle name vs initial
Date of birth for no fly list conflicts
Weights…..YIKES!
TSA & Selectee Cleared
Passenger Identification
Government issued photo identification
Age appears 18
Unaccompanied Minors
Notarized authorization for travel from BOTH parents
13
Booking and Itinerary
Baggage Amount
Size
Approximate Weights
Oversize Items – Skis and Golf Clubs
Special Assistance
Child Seats
Assistance Boarding
Wheelchair
14
Booking and Itinerary
Operational Control Statement
During Passenger Briefings
Signed Contract
Handling Changes During Trip
Who can approve changes
• Passenger
• Broker
Contacting Crew Directly – with boundaries relative to duty time
Crew Business Cards
15
Booking and Itinerary
Detailed Itinerary
Itinerary Manifest vs. Trip Sheet
Forms of Communication
• Fax
• iPad
• Text
Flight Following
Customer vs. FAA Requirements
16
International Operations
Permits
Determine if landing permits are required for Part 135
Determine if over-flight permits required for route of flight
Determine Alternates
Lead time and information needed to obtain permits
How to obtain permits
17
International Operations
Slots
Determine if arrival and departure slots are needed
Specify the lead time to obtain slots
Specify duration of the slots
Determine if parking is required and criteria
ATC Airway slots (Europe, Middle East, Asia etc.)
Know operating hours of handlers and control tower
18
International Operations
Crew and Passenger Visas
Determine if required and suitable lead time
Determine if they may be granted upon arrival
Visa Waiver Program (VWP): Determine if the operator and
passengers home country participate
Electronic System for Travel Authorization (ESTA): ESTA
number and how to help passenger obtain ESTA approval.
19
International Operations
Sponsor Letter
Determine if sponsor letter is required
Where to obtain sample letter and how to complete letter (G3
Visas is a good source for sponsor letter information and
templates) www.g3visas.com
20
International Operations
Security
Consult the US State Department website to assess current
threats and risks to the countries of your travel.
www.state.gov
Determine when secure transport is needed for crew and
passengers to and from airport
Specify security measures needed to ensure aircraft is safe
while parked. (security tape, armed security guard)
Determine when secure ground transport is needed for crew
and passengers
Determine if relocating the aircraft to a secure location is
warranted
21
Questions?
