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Behavioral
Characterist
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What is it?
•Efective business analysts should apply personal integrstrength o character when dealing with people.
• This includes dealing with your business analysis team,project team, and your internal and external prostakeholders
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The BABOK ® Guide breaks the key behavioralcharacteristics into three areas:
• Ethics
• Trustworthiness
• Personal organization
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Ethics n order to be respectrusted by your team
stakeholders, you methically.
That !s easy enough what exactly does it
Ethical people know
diference between mimmoral behavior anunderstand the standgovern their own beh
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Ethics
#ithholding criticainormation and issneither good nor etproject team behavshould always be
straightorward in simportant inormat
so problems can beand addressed as epossible.
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Trustworthiness
&ehaving ethically and your business analyefectively generates trusyou and your stakehproblems can be idenaddressed as early as poss
Earning the trust o key stais a linchpin o successul analysis.
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Personal organization
Experienced business analy'uickly locate needed inor
$our ability to efectively myour time, tasks, and inorman impact on how your teamembers and other stakehperceive you.
( disorgani)ed business anviewed as an efective busi
analyst.
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Th You