New Dimensions in HR

Using Behavioral Event Interviews

Presented at Workshop on New Dimensions in HR at Jagan Institute of Management Studies, New Delhi (India)

What is BEI ?

Selection Tool- an interview type Judges Competencies of candidate Based on what candidate has done

than can do

What do you need before BEI

Competency Directory providing Clarity and Explanation on competencies needed for a job

E.g. Analytical mind, leadership, motivator, hard working

How is BEI conducted

A team of 3 One Interviewer Two recorders

Conducting BEI

Interviewer only does Questioning Recorders do not question They only record

How does interview start

With a question on the past experience depending on the competencies you want to measure

E.g. If you want to measure if a person can overcome challenges and achieve results

then the question is like…

The question

“ In your past experience have you come across a situation where it was very difficult to achieve results and still you made it”?

What happens next

The person starts answering…

Here the interviewer interrupts…

1. If you mind can we hear this using a structure?

2. Can we give this event in your life a name e.g. “ Achieving sales despite no team”?

3. Where did this start and end for you?

4. Can you divide this event into 2-3 important milestones in between?

The person divides….

End of FY and no team Appointing of DSA Training and Motivating DSA Achievement of Targets Party

The interview panel …

Records all the relevant conversation

The interviewer tries to keep the interviewee on first hand experience by:

Asking what he/she thought/felt or did at that given moment of time

Post interview analysis

The panel rates the candidate on various competencies like-

Did not show Showed some what Showed strongly

For example….

If for a job the core competencies are-

1. Go-getter2. Leadership3. Motivator

Then a selected candidate could be:

1. Go-getter- displayed strongly2. Leadership- displayed strongly3. Motivator- displayed somewhat

How is it different from simple interview

Does not believe in how a person behaves in a hypothetical situation

But on how he behaved in a situation he/she went through

Thank You