Being a Scrum Master - agilearizona.org · •7 Habits of Highly Effective People •Tuckman’s...

TheGospelAccordingToRobb.com @RobbPieper


Your agile team needs a therapist.



•Building teams

•Trust

•Conflict



Breaking News!!!!

People are not robots


Ever been on a really high-performing team?


Did it take longer than a week to gel?


Before you gelled, were there any major conflicts?


Did you establish any unique customs / inside jokes?






1996

1996



Forming

Storming

Norming

Performing

YOUR TEAM’S JOURNEY





Trust



Communication issues No feedback No conflict Sub-team formation CYA behavior



Why do we need trust To be on a team?




Baroness Onora Sylvia O'Neill of BengarvePhilosopher and crossbench member of the House of Lords

directed to matters in which the other party is reliable, competent and honest so, trustworthy....If we want others to trust us, the first step is to be trustworthy.



ConflictUse it for good, not evil

Conflict


Does your team disagree more than agree?


Is that working for you?


“If two people agree on everything, one of them is

superfluous”




Characterized by:

Disrespect for one another

Unprofessional behavior

Trust erosion

Team destruction

DYSFUNCTIONAL CONFLICT

When debate is not based in facts, emotions might take over. Working at Win-Lose outcome, will more likely be a Lose-Lose.


WHAT CAN I DO ABOUT IT?



?


REFERENCES• Five Dysfunctions of a Team

• 7 Habits of Highly Effective People

• Tuckman’s Stages of Group Development

• Baroness O’Niell Ted talk on Trust

• Agile Retrospectives by Esther Derby and Diana Larsen

Date post:	29-May-2018
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Being a Scrum Master - agilearizona.org · •7 Habits of Highly Effective People •Tuckman’s...

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