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Being disruptive at scale The Virgin Way Workshop, June 15th, London
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Page 1: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Being disruptive at scaleThe Virgin Way Workshop, June 15th, London

Page 2: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Good afternoon.@franzdrack

Page 3: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized
Page 4: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized
Page 5: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Optimized for change!e.g. Startup

Optimized for certainty!e.g. Legacy Brand

Growth

Time

Startups vs. Established Players

Page 6: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Two Arms picture The Virgin Way Workshop, June 15th, London

Economy of scale / Easier access to capital

Now vs. The Future!(or why you should not read industry news)

Page 7: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

• Fifteen consecutive years of growth. • Doubled market shares in most

European markets. • Became #1 toy maker in 2014. • 180 new products a year.

Page 8: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

The Push and Pull of !the Future

Page 9: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

The Push The PullWhich future

should we react to?What future

can we create?

Page 10: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized
Page 11: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Trends are not the future.

Page 12: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Strategic foresight.

Page 13: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Discover - Explore - Map - Create

Page 14: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Ask them „Why not?“Discover

Page 15: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Identify your heresy questionsDiscover

Page 16: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Listen to the newcomersDiscover

Page 17: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Macro (STEEP):!Social

Technological Economic

Environmental Political

ExploreStakeholders:

Employees Consumers Customers

Industry

Your!Company

Page 18: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Point of ManifestationTrendExplore

Point of ImpactMass Adoption

Point of OriginsValues

Page 19: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Point of ManifestationTrendExplore

Point of ImpactMass Adoption

Point of OriginsValues

Page 20: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Creating scenarios

Map

Data + Research + Creativity + Intuition

Page 21: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Linking scenarios to our aspirational vision

Map 300 million kids

Scenario 1

Scenario 2

Scenario 3

Scenario 4

Page 22: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

MapSetting:!

Marco-World:!Abundance!Market!Fortress

Plot:!Conflicts Industry reactions Stakeholder shifts

Resolution:!Adapted strategy of your company

Page 23: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Migrating scenarios!into action plans.Create

Page 24: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Creating the future.

Delivering results today.

Same team.

Page 25: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Markets

Product & !Marketing

Development

Front End

36-48 months (2019-2020)

24 months (2018)

12 months (2017)

´

Radically new experiences/audiences/markets. Identifying market disruptors

Portfolio optimisation Relaunches

Rollout and Activation

´AlignmentProcess

´AlignmentProcess

Page 26: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Two Arms picture The Virgin Way Workshop, June 15th, London

Economy of scale / Easier access to capital

Let’s Collaborate!(or why you should not fail fast)

Page 27: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

„We have to accept that 99,999% of the talented people in the world currently do not work for LEGO“

Jørgen Vig Knudstorp

Page 28: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

„Innovation Theatre“

Page 29: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

„Innovation Theatre“

Slogans on Failure !Startup Conferences !Startup Hubs (Nestlé, Unilever)

Page 30: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Three things break all these efforts:

Page 31: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Validation

Page 32: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

ValidationValidation

Page 33: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

ValidationValidation

Validation

Page 34: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

„Innovation Theatre“ ThinksprintsSwarming

Acceleration

Page 35: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Selecting the world’s best individuals who can solve your problem

Swarming

Page 36: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Think Sprints

Page 37: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Articulate challengeThink Sprints

Page 38: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Articulate challengeThink Sprints Get solutions

Page 39: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Articulate challengeThink Sprints Get solutions

Immediately validate

Page 40: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Acceleration

Page 41: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

„Safe“ ExperimentAcceleration

Page 42: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

„Safe“ Experiment

Scale up to successAcceleration

Page 43: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Swarming Think Sprints Acceleration

Smaller Team Rest of Organisation

1-3 Weeks 2-4 Weeks

Page 44: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Example

Challenge:!“Get from 1 million to 5 million downloads of my branded insurance app” !Response!

Swarming Think Sprints Acceleration

Page 45: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Two Arms picture The Virgin Way Workshop, June 15th, London

Economy of scale / Easier access to capital

Inside out vs. Outside in!(or why you should not rely only on big data)

Page 47: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Virgin was the first 100% consumer centric company.

Page 48: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

The opportunity of big data

Page 49: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Data vs. People: Algorythms Personas Profiles Campaigns Remarketing

Their Problems Their Thoughts Their Feelings Their Observed behavior Their Need of Being Seen

Page 50: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Let’s go outside.

Page 51: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized
Page 52: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Inside Out: Awareness -> Engagement Outside In: Engagement -> Awareness

Page 53: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Inside out: Sell more sets to kids.

Outside in: Increase play frequency (with dads)

Page 54: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized
Page 55: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

The Virgin Way Workshop, June 15th, LondonEconomy of scale / Easier access to capital

What do do:

Page 56: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Two Arms picture The Virgin Way Workshop, June 15th, London

Economy of scale / Easier access to capital

Create the future through strategic foresight.

Add validation to experimentation.

Think outside in.

Page 57: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized
Page 58: Being disruptive at scale - Franz Drack · Being disruptive at scale The Virgin Way Workshop, June 15th, London. Good afternoon. @franzdrack. Optimized for change! e.g. Startup Optimized

Thank [email protected] Twitter: @franzdrack www.franzdrack.com


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