Global Price ManagementThe Benefits of a Price Management System
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COPYRIGHT © SYNCRON INTERNATIONAL AB 2013
Syncron is the global leader in aftermarket service
optimization
• Dealer Management and
Aftermarket Specialist
– Inventory management
– Price Management
– Analytics
• Customers are multinational
companies
– Active users in more than 100
countries
– R&D intensive, investing >20% of
revenue
Meet the Presenter:
• 7+ years providing pricing
consulting services to
manufacturing companies
in several industry sectors
• Ph.D. Aftermarket
Solutions, Institute of
Technology at Linköping
University
Johan ÖstlinPricing Pre Sales
Consultant at Syncron
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COPYRIGHT © SYNCRON INTERNATIONAL AB 2013
During this webinar, you will learn the benefits of using price
management software
• How software can help you
Optimize Price and Process
• Limitations of using spreadsheets
(Excel) in a pricing organization
• Limitations of current ERP
systems from a pricing
optimization perspective
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COPYRIGHT © SYNCRON INTERNATIONAL AB 2013
The Price Waterfall, shows how much revenue companies
really keep from each of their transactions
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Base price management
Regional price management Net price
management Rebatemanagement
• Geography / market
• Competition• Customer
specific• Customer discounts• Freight• Packing & handling• Extra charges• Price corridor
recommendations• Special deals
• Rebates• Bonuses• Services
• Local handling costs
• Distribution costs
Market & special price lists Discount, Cost+
and Charges
Off-invoice costs Item cost
Price variance
Cost management
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A pricing solution has the key elements to support your
organization’s pricing process
Global PriceManagementPrice Analysis
• Revenue, profit and margin analysis
• Customer spend analysis
• Price revisions• Cost Management• Lifecycle assessment• What-if simulations
Price Execution• Quotations and Net Prices• Price distribution • Price on-demand services• Price feedback
management• Rebate monitoring
Infrastructure• Integrate to business
systems• Central repository for
competitor data• Capture additional
data• Price tracking
Price Optimization• Product segmentation• Optimize prices• Market leveling• Discount handling• Special pricing
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Software delivers improved base and list price management
by applying advanced pricing methods
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Regional price management
• Geography / market
• Competition• Customer
specific
Base price management
Base price lists
ERP and Spreadsheet Problems
• ERP solutions will only allow you to create a price list based on cost+
• Spreadsheet solutions are highly flexible when creating user specific models – But! Flexibility comes to a cost in the form of poor performance.
• Spreadsheet solutions are also highly sensitive for introducing formula errors.
Pricing Solutions
• Designed to work with a series of advanced methods, for example value and market based pricing
• Stores pricing specific product segmentation to support differentiated pricing rules
Business Value
• Supports the identification of incorrect prices on the item level and on the general price level in a segment
• Underpriced items are raised, which increases profit• Finds overpriced items with low market share; Lowers the price,
which increases sales and revenue
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Pricing software optimizes market-specific pricing
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Global price management
Regional price management
• Geography / market
• Competition• Customer
specific
Market & special price lists ERP and Spreadsheet Problems
• ERP lacks functionality to apply different cost sources and calculate market specific price lists
• Some ERP systems limit you to a single dataset to apply market adaptions
• ERP solutions will have a problem reporting on large deviations in prices in-between markets
• Managing multiple markets in a spreadsheet becomes complicated and time consuming especially for:
• Updating and exporting data for price revision and day-to-day pricing of new items
Pricing Solutions
• Enables local market rules based on local cost and local competitive pricing
• Reports on deviations between prices in different markets
Business Value
• Supports the local adaption of prices according to market needs. Drives local revenue and profit
• Identifies where local prices are out-of-line, this lowers cross boarder sales
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Net price corridors support sales staff during negotiations
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Regional price management Net price
management
• Customer discounts• Freight• Packing & handling• Extra charges• Price corridor
recommendations• Special deals
ERP and Spreadsheet Problems
• ERP lacks functionality to provide negotiation support to sales
• Spreadsheets are dependent on up to date historical transaction, which requires lots of time and manual effort.
Pricing Solutions
• Supports sales staff in negotiations with a suggested corridor
• Target price• Min/Max Price
• Comply with SOX by managing approval flow for prices outside of the price corridor
Business Value
• Provide sales with fact-based decision support• Improve success rate on quotations
Discount, Cost+ and Charges
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Pocket price allows you to measure profitability after off-invoice
costs
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Net price management Rebate
management
• Rebates• Bonuses• Services
Off-invoice costs
Price variance
ERP and Spreadsheet Problems
• ERP solutions lack functionality to calculate margins considering off-invoice costs.
• Cannot calculate and execute credit notes
• Spreadsheets are dependent on large datasets and complex set-up of commercial rules for customers
Pricing Solutions
• Allows measurement of profitability after off-invoice costs
• Will monitor and forecast rebates based on up to date data
• Helps incentivize managers to drive sales on a customer basis
Business Value • Understand what items and product groups are
underperforming from a pocket margin perspective
• Enables sales organizations to drive revenue by pushing volumes at key accounts
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Cost management allows you to review proposals and cost
base to identify profit potential
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Price
Cogs Margin
Rebatemanagement
• Local handling costs
• Distribution costs
Item cost
Cost management
ERP and Spreadsheet Problems
• ERP solutions are often focused on comparing prices from different suppliers, but not in-between similar items
• Spreadsheets solution will also here be limited to complexity of the datasets needed.
Pricing Solutions
• Review the target price to identify when the cost is too high so that you can apply strategies to reduce the cost
Business Value • Market-based pricing identifies where cost prevents
you from lowering the price and growing market share
• Technical attributes from value-based pricing identifies items with cost-cut potential, which leads to increased profit
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To manage the price waterfall a pricing solution has the key
elements to support you organizations pricing process
Global PriceManagementPrice Analysis
• Revenue, profit and margin analysis
• Customer spend analysis
• Price revisions• Cost Management• Lifecycle assessment• What-if simulations
Price Execution• Quotations and Net Prices• Price distribution • Price on-demand services• Price feedback
management• Rebate monitoring
Infrastructure• Integrate to business
systems• Central repository for
competitor data• Capture additional
data• Price tracking
Price Optimization• Product segmentation• Optimize prices• Market leveling• Discount handling• Special pricing
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Visualize the price waterfall and simulate changes in price
factors in this waterfall
ERP and Spreadsheet Problems
• ERPs are designed to handle transactions, not
simulations and visualizations
• Spreadsheets cannot handle complex
simulations of multiple factors in the price
waterfall
Pricing Solutions
• Ability to simulate and visualize the price
waterfall
Business Value
• Enables price optimization over several levels
in the price waterfall
Price Optimization• Product segmentation• Optimize prices• Market leveling• Discount handling• Special pricing
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Price Distribution, Notifications and Approvals help you
interact with the user and support the daily business
ERP and Spreadsheet Problems
• ERP is ill-suited to manage pricing approval flows and trigger event-based notifications
• Spreadsheets require frequent recalculation of incoming data and export to ERP requires extensive manual efforts
• Approval workflows are difficult to manage in spreadsheets
Pricing Solutions
• Interact with the user to support the daily business tasks with notifications
• Supports approval workflows
Business Value
• Automation of price distribution improves productivity
• Approval workflows facilitate governance and lower the number of pricing outliners
Price Execution• Quotations and Net Prices• Price distribution • Price on-demand services• Price feedback
management• Rebate monitoring
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Analytics tools handle price reporting and simulations
ERP and Spreadsheet Problems
• ERP may have some reporting and what-if
capabilities but it is not tailored to pricing
requirements
• Spreadsheets have pivot tables but the
amount of data forces aggregated analysis,
which limits depth of analysis
Pricing Solutions
• Support pricing specific reporting and
simulations
Business Value
• Report on KPIs and drill into the cause of
poor performance so you can take
appropriate actions
Price Analysis• Revenue, profit and
margin analysis• Customer spend
analysis• Price revisions• Cost Management• Lifecycle assessment• What-if simulations
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Central database expands dataset which is required to
correctly set and store the price
ERP and Spreadsheet Problems
• ERP has some audit trail but information on items
is often limited
• ERPs don’t keep datasets needed for market and
value based pricing
• Spreadsheets limits simultaneous work by users
Pricing Solutions
• Maintains datasets needed to set correct prices
and stores the history of previous pricing
Business Value
• Enables sophisticated price methods that driver
revenue and profit
• Central databases is often key for process
efficiency, especially in larger organizations
Infrastructure• Integrate to business
systems• Central repository for
competitor data• Capture additional
data• Price tracking
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Potential ROI
• We see an average revenue increase of 5-
10% for using a value and market based pricing.
Can result in high as 15% profit increase
• Higher productivity in pricing processes ~30%
improvement possible
• Increased customer satisfaction and less price
complaints