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Benetton case analysis

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    By Sergio Signorelli & James L. Heskett

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    Situation analysis

    Problem statement

    Options

    Criteria for evaluation

    Evaluation of options

    Recommendation

    Action plan

    Contingency Plan

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    World leader in the field of knitwear.

    60% of all the garments sold were made upof wool.

    Excellent execution of marketing,manufacturing, distribution and logisticsstrategies.

    Sell a wide variety of good quality garmentsin different colours at low prices ascompared to the competitors.

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    Present situation:- Current product lines have reached

    saturation

    Increased competition from firms emulatingtheir strategies

    Growing amount of imported merchandise

    Stagnant economy

    Looking for expansion in new markets likeUSA, Japan and existing Europeanmarkets in Europe.

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    How to increase Profits ?

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    Entering US market

    Expanding in European markets

    Diversification of products

    Consolidation in existing markets

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    Profitability

    Brand Image

    Competition

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    1.Entering US market:i. Profitability:a. Increased cost due to Freight charges and

    Import duties

    b. High establishment and labour costsc. US is currently reeling under recession

    d. Preference for Easy-to-care-for garments

    e. No short-run profits. Long-run profits are also

    not assuredf. Many risks are involved

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    ii. Brand Image:a. Benettons name and its label not well

    known in USA

    b. Huge investments on promotions are

    needed to create a favorable brand imagec. Establishing and sustaining brand image is

    hard due to competition

    iii. Competition:

    a. Increased competitionPresence ofestablished big players

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    2. Expanding in European markets:

    i. Profitability:

    a. Not much investment is needed ascompared to entering US markets

    b. Brand awareness among consumers is high

    c. Logistics will be easier

    d. Consumer preferences are aligned with thecompanys core competencies Naturalwool

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    ii. Brand Image:a. Already has a good brand image that can

    be leveraged

    b. Increased as it will be present everywhere in

    Europe and will not be seen only as anItalian brand

    iii. Competition:

    a. Benetton is the market leader and henceenjoys an edge over competitors

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    3. Diversification of products:

    i. Profitability:

    a. The existing distribution network can be

    utilizedb. Can earn reasonable profits with low

    investments

    c. Advertising costs are minimal

    ii. Brand image:

    a. Good brand image of Benetton can beleveraged to sell the accessories

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    iii. Competition:

    a. Competitive advantage as Benettonbecomes a One-stop shop for all apparel

    purchases

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    4. Consolidation in existing markets:

    i. Profitability:

    a. Reduced costsincreased profitsb. Construction of warehouse will lead to

    efficient supply chain management

    c. Designing of the new information system will

    lead to better inventory management

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    ii. Brand Imagea. Not much effect on brand image

    iii. Competition

    a. Competitors will emulate Benetton'sstrategy, but not possible immediately

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    After scrutinizing the implications of theoptions available we recommend that

    It is not right time to enter US markets at this

    stage

    Benetton should expand in the Europeanmarket and consolidate its position as No.1 in

    Europe

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    Target countries where we have notpenetrated muchSpain, Sweden, etc,.

    Perform market analysis to find the level

    of demand and the maturity of themarket

    Perform competitor analysis tounderstand our competitive advantage

    Expand accordingly in these countries

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    Diversification of products

    Expanding our product line by adding shoes,belts, ties and all other accessories

    Introduction of a perfume brand

    Become a One-Stop shop for all apparel

    purchase

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    Thank you


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