©2019 Operation Smile, Inc.

Bentley Patterson · Associate Vice President for Enterprise Applications & Technology

©2019 Operation Smile, Inc.

Operation Smile Video

©2019 Operation Smile, Inc.

W h o A r e We ?§ One of the largest surgical organizations

in the world.

§ International charity who provides free surgeries for people born with a cleft condition.

§ Since 1982, we’ve helped nearly 300,000 people receive life-changing medical care in their communities.

§ Over 6,000 volunteers from over 80 countries

§ More than 175 international surgical missions per year

§ Based in Virginia Beach, Virginia

©2019 Operation Smile, Inc.

§ Cleft lip is a tear in the lip. Cleft palate is a gap in roof of mouth. Both are formed at birth.

§ Every 3 minutes, a child is born somewhere in the world with a cleft lip or cleft palate —about one in 500-750 births.

§ 9 out of 10 people in low- and middle-income countries cannot access basic surgical care.

§ 5 billion people in the world do not have access to safe, affordable, and timely surgical care.

C l e f t C o n d i t i o n

©2019 Operation Smile, Inc.

S a m p l e P r o j e c t sGlobal Volunteer Management System (GVMS)§ Phase 1 completed September, 2019§ Based on Microsoft Dynamics 365§ Software support from Microsoft§ Development & implementation

support from Wipfli

Medical Records§ Notice: Did not say “Electronic Medical Records”§ Requirements Phase starting in 2020§ Currently using heavy client software from Vitro

©2019 Operation Smile, Inc.

V i s i o n

We envision a future where health and dignity are improved through safe surgery.

©2019 Operation Smile, Inc.

Thank You !

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