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Best Practices for Design Proposals

Date post: 08-May-2015
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Ilise Benun, founder of Marketing-Mentor.com and editor of The Designer’s Proposal Bundle (Volumes 1 and 2), will present best practices for writing design proposals that will get you the job. You’ll find out: When a prospect says, “Send me a proposal,” should you? Pre-proposal questions to ask to get the info you need to write a winning proposal The 5 things every winning proposal must have How to submit a winning proposal (hint: not via email)
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advice, accountability and assistancefor creative businesses advice, accountability and assistance for creative businesses Best Practices for Proposals with Ilise Benun @MMToolbox
Transcript
Page 1: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

advice, accountability and assistancefor creative businessesadvice, accountability and assistancefor creative businesses

Best Practices for Proposals

with Ilise Benun @MMToolbox

Page 2: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Ilise Benun• Mentor and business coach to

creative professionals

• Host/Co-Producer of Creative FreelancerBusiness Conference(May 12-16 in Boston)

• Author of 7+ books

Page 3: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

www.creativeguidetomoney.com

www.marketing-pricing-guide.com

Page 4: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

1. Positioning = clarity2. What is a Proposal, RFP, Estimate?3. Anatomy of a proposal4. How to present your proposal5. Resources

Agenda

Page 5: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

advice, accountability and assistancefor creative businessesadvice, accountability and assistancefor creative businesses

Part 1:Your Positioning

Page 6: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

• What you offer• For whom• How you are different• It all starts with positioning: Who

are you talking to?• Your proposal is the marketing tool

that makes the argument.

Positioning = clarity

Page 7: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Even if your positioning is:

We bring a fresh perspective every

time.

Page 8: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 9: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 10: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 11: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 12: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 13: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 14: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

advice, accountability and assistancefor creative businessesadvice, accountability and assistancefor creative businesses

Page 15: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 16: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 17: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 18: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

advice, accountability and assistancefor creative businessesadvice, accountability and assistancefor creative businesses

Part 2:Proposals, RFPsAnd Estimates

Page 19: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Definitions

• Estimate• Proposal• RFP (Request for Proposal) • Specs document or “blueprint”

Page 20: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

A Proposal Is Not…

• Your proxy• A contract• The first time the prospects sees $$

Page 21: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

But it can be…

Page 22: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Types of proposals

1. Simple one-page agreement (for ongoing clients)

2. Small (2-3 pgs for prospect who’s already sold)

3. Medium (3-10 pgs for new prospect or client selling you up the chain)

4. Large (10+ pgs for major projects for ideal clients with relevant samples, as customized as possible)

Page 23: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Basic elements of all proposals1. Description—what they need and

what you are proposing to do2. Deliverables—what they get,

when, how many, etc.3. Costs—creative fees + expenses,

expressed as ranges 4. Timeline—realistic production

schedule5. Sign-off—the client’s approval of

agreement

Page 24: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Optional elements

• Information about you and/or your firm.

• Relevant samples. • Client References. • Client responsibility.• What else?

Page 25: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

It’s a lot of work. So when they say….

…should you?

Will you send us a proposal?

Page 26: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

What are your criteria?

• Are they fishing or buying? • Do they understand what they’re buying? • Are their needs clear – to them? • Is it in your target market? • How good are your chances of winning?• How many others are bidding?• Can you meet with the decision-makers?

Page 27: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Questions you must ask…• What are the goals of this project?

• What is the specific objective?• How will you measure success?• Who is the main decision-maker?• Where is the content coming from?• How much research will be

necessary?• Are there specific technologies you

do or do not want used?• Have you ever done something like

this before? If so, what?

Page 28: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

A Winning Proposal is…

• Your argument for why you’re the best fit • Tailored to your prospect• Ordered for their POV• Easy to read, visually interesting• An example of your work

Page 29: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Best Practices Checklist

Custom cover letter Understanding of their

objectives/goals Clear explanation of process Visual timeline Your recommendations/ideas Relevant samples Proof that you’re the perfect fit Clear pricing Enthusiasm

Page 30: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Presenting the Proposal

• In person (or via phone/Skype)• In real time• Respond to objectives• End by closing the deal

Page 31: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Questions to close the deal

• Ask if they have questions.• Ask if they’re ready.• Propose the next step.• Give them a timeframe.• Ask when they’ll decide.• Ask for the advance.

Page 32: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

“We only have one slot left in our project calendar this month and

I’d be happy to hold it for you if you can let me know by Friday.”

Create some urgency

Page 33: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

It’s the little things…

“The client reported back that they chose my firm because I demonstrated that I understood

the sector they are in better than the competition, as well as their specific branding

challenges. They also appreciated that I explained specifically how much time each

phase would take. I guess the other designers didn’t do that.”

Julia Reich, Stone Soup Creative

Page 34: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Take it with a grain of salt. As I said, everyone honestly liked your samples. The thing that our ED seemed to keep coming back to was that he felt the samples were too similar – I guess because most of them involved a circular design and text set outside of it. He’d been quite nervous going into this process, worrying that whichever designer we picked wouldn’t offer any options he would like, so I think his priority was choosing someone who he felt confident would give a very wide range of design options, and he didn’’t necessarily get that from your proposal.

If you don’t win, ask for feedback.

Page 35: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

advice, accountability and assistancefor creative businessesadvice, accountability and assistancefor creative businesses

Questions?

Page 36: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 37: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

To get this PPT and/or a Sample Retainer Agreement, email me:[email protected]

Page 38: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

NEWVolume 2Includes:9 new proposals +Best Practices Checklist

Find it in Mydesignshop.com

Page 39: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Free Session

Page 40: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

Page 41: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

www.creativeguidetomoney.com

www.marketing-pricing-guide.com

Page 42: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

www.marketing-mentor.com and click on “books”

Page 43: Best Practices for Design Proposals

find us: marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.find us: Marketing-Mentor.com + @MMToolbox © 2014 Marketing Mentor, Inc.

advice, accountability and assistancefor creative businessesadvice, accountability and assistancefor creative businesses

Thank you.


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