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Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource...

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Jordan Petchenik Resource Sociologist Bureau of Sciences Services Wisconsin DNR 608/266-8523 [email protected] Beyond Surveys: Using Focus Groups to Evaluate Aquatic Invasive Species Messaging and Marketing Materials
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Page 1: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Jordan Petchenik Resource Sociologist Bureau of Sciences Services Wisconsin DNR 608/266-8523 [email protected]

Beyond Surveys: Using Focus Groups to Evaluate Aquatic Invasive Species

Messaging and Marketing Materials

Page 2: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

If you are going to learn you need to forget what you know. - Christopher Moore, Coyote Blue

Page 3: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Surveys vs. Focus Groups

Surveys Focus Groups

Sampling Random Purposive

Data Numerical Narrative

Application Statistical projections Insight

Questions Close-ended Open-ended

Format Rigid Flexible

Page 4: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Objectives To assess boaters’ …

…awareness of AIS regulations

…willingness to comply with AIS regulations

…perception of efficacy – will actions make a difference?

…appraisal of AIS marketing materials

Page 5: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Methods Five focus groups

2 boating-anglers trailer boats between multiple inland waters 2 boating-anglers trailer boats between inland

waters and Lake Michigan 1 boating-anglers trailer boats between inland

waters and Mississippi River

Page 6: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 7: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Hypothetical Question Sequence

Accompanying your survey is a one-page

poster titled “ … ” We are hoping this

poster or a similar one would be posted at

bait and tackle stores. We’d like your

opinion about this poster. Please answer the

following questions about …

Page 8: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Hypothetical Question Sequence

Like / dislike appearance?

Too much / too little text?

How informative?

Likelihood of reading poster?

Likelihood of icing catch?

Page 9: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Likelihood of icing catch

0%

10%

20%

30%

40%

50%

Verylikely Fairly

likely UnsureFairly

unlikely Veryunlikely

17%

31% 30%

16%

6%

Page 10: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 11: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Ambiguous language Never move live fish

away from a waterbody:

If I don’t have ice and their gills are moving, is that considered alive?

If my fish are flopping but

they’re not in water are they considered alive?

Fish? Those aren’t fish. That’s bait!

Page 12: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 13: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Hypothetical Question Sequence

Question series leading to:

How likely or unlikely would you be to

donate $2 for AIS research and control

in response to this poster?

5-pt msrmt scale

Page 14: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 15: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Hypothetical Question Sequence

The DNR is considering developing short (30

second) televised public service announcements

(PSAs) to help inform people about AIS control

and the regulations which all boaters must follow.

Your opinions will help us develop the most

effective PSAs.

Page 16: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 17: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 18: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 19: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 20: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 21: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 22: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Take-home Points

One size does not fit all: don’t fear variance

It’s about the message

Clarity: double-check ambiguity

Equity: all boaters, not just anglers

I & E first, enforcement second

Objectives & application research methods

Presenter
Presentation Notes
Page 23: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

…But there are times and places to employ statistics and times and places not to – and the times-and-places-not-to comprised one of the many lessons I was doomed to learn the ‘hard way.’ - David James Duncan, The River Why

Page 24: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Many thanks to: • Edward Nelson, UWSC

• Deborah Seiler, WDNR

• Robert Wakeman, WDNR

• Christal Campbell, WDNR

• And the focus group participants for their insight and generous time

Page 25: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov
Page 26: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Hypothetical Question Sequence

We would also like your opinion about a

second poster titled “ … ” This poster or a

similar one would also be posted at bait and

tackle stores. We’d like your opinion about

this poster. Please answer the following

questions about …

Page 27: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Hypothetical Question Sequence

Question series leading to:

How strongly do you support or oppose the use of each of the following in PSAs about controlling aquatic invasive species?

Various approaches

5-pt msrmt scale

Page 28: Beyond Surveys: Using Focus Groups to Evaluate Aquatic …€¦ · Jordan Petchenik . Resource Sociologist . Bureau of Sciences Services . Wisconsin DNR . 608/266-8523. jordan.petchenik@wisconsin.gov

Hypothetical Question Sequence

Question series leading to:

Which approach do you think would hold the greatest appeal for you?

(check one) Animation Conservation warden as spokesperson Humor Actual anglers / boaters


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