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WELCOME TO BLACKPOOL AND THE FYLDE COLLEGEDear Parent/Carer,
This document provides information about College
services, facilities, and the rights and responsibilities of you
and your son/daughter so that you can support them as
they progress through their learning programme in
the College.
Our College is a high performing, leading edge organisation
that keeps our students at the heart of all decision making.
The learning environment is a very supportive one. Our
highly qualified, experienced staff are totally committed to
ensuring that our young people are happy and that they
successfully achieve their learning aim.
Through working with our students and parents, we seek
to maintain a culture of mutual respect as we see this as
a foundation stone on which to build a young person’s life
and career. We believe that the behaviours learned by our
students at College will be the behaviours that they will
take with them into the workplace and further study and
we seek your support in ensuring that all of our students
are best placed to take advantage of the opportunities
available to them.
To strike the right balance between study and relaxation,
we also provide a range of interactive social activities that
often lead to new friendships and help students to settle
into College. I would urge you to persuade your son/
daughter to take advantage of these opportunities if they
have not done so already.
Finally, I hope that your son/daughter’s time with us is
enjoyable and rewarding and look forward to working
with you to ensure that this is indeed the case.
Thank you.
Yours sincerely,
Pauline Waterhouse OBE
Principal and Chief Executive
OUR MISSION
Leadership in Learning; Excellence at Work.
Blackpool and The Fylde College serves individuals, communities and employers by providing excellent learning opportunities that enhance social development and contribute to economic success.
Our College transforms lives by inspiring learners to achieve their potential in a supportive learning environment.
Parent/Carer Handbook 2012/2013
SENIOr MANAGEMENT TEAM WhO aRE ThEy?
Pauline Waterhouse OBE Principal and Chief
Executive
Cheryl Dunn Director of HE
Mike Phelan Director of Business
and Skills
Cath hill Vice Principal Curriculum
and Standards
anne Edgington Director of Finance
Stuart Crane Director of Estates
andy Iredale Director of Communications
and Marketing
Ruth Paisley Vice Principal resources
and Planning
Barbara Jones Director of Hr
Chris Thomas Director of 14-19
Ian Smith Director of Quality
and Standards
Parent/Carer Handbook 2012/2013
COLLEGE CAMPuSES WhERE aRE ThEy?
BISPhaM CaMPUSAshfield road
Bispham · FY2 0HBStudent ServicesTel: 01253 504 350
Steven Clough
Head of Construction
Linda harstonHead of Business and Professional Studies
Simon hughesHead of Engineering and
Computing
Pauline PenningtonHead of Academic Studies
Mandy PritchardHead of Society, Health and
Childhood
John SwannieHead of Hospitality, Tourism
and Sport
Jackie WoodingHead of School of Access
UNIvERSITy CENTRE Bennett Avenue
Blackpool · FY1 4DWStudent Services Tel: 01253 504 470
Maggie Woodings
Head of Art, Media and Performance
aNSDELL CaMPUSChurch road
Lytham St Annes · FY8 4APStudent Services Tel: 01253 504 637
Pam Cadden
Head of Hairdressing, Beauty and related Therapies
NaUTICaL CaMPUSBroadwater
Fleetwood · FY7 8JZStudent Services Tel: 01253 779 123
John Matthews
Head of Maritime Operations
ThE COLLEgE vaLUESat Blackpool and The Fylde College we; • Put the learner at the heart of all that we do• Show fairness, courtesy and mutual respect• Consider teaching and learning to be the key
to our success• Aspire to excellence: quality is everyone’s
responsibility• Work together to get the best results• Empower others to achieve their full potential
Parent/Carer Handbook 2012/2013
Parent/Carer Handbook 2012/2013
ThE STaFF/STUDENT CODE OF CONDUCTAll College members share responsibility for creating
a positive learning environment. For College life to run
smoothly, we need to treat each other and our environment
with respect. The welfare and wellbeing of all College users
is dependant on the appropriate behaviour of everybody.
We expect all who access our College to abide by the
College Code of Conduct and Guidelines provided by
tutors during induction.
There are eight aspects to our code; 1 Arrive on time, ready and prepared
for learning and/or participation2 use respectful behaviour and
language at all times 3 Maintain a calm environment4 ID badges to be worn at all times5 respect and follow all health and
safety regulations6 Save phone calls and messages
until after the lesson or meeting7 Only smoke in designated areas8 Make sure litter goes in the bins
TERM DaTES aND hOLIDaySaUTUMN TERMFull-time courses start 03 September 2012
Part-time courses start 10 September 2012
Higher Education courses start 10 September 2012
Courses end 26 October 2012
haLF TERM 29 October - 02 November 2012
All courses start 05 November 2012
All courses end 21 December 2012
SPRINg TERM*Staff training day 07 January 2013
All courses start 08 January 2013
Courses end 15 February 2013
haLF TERM 18 - 22 February 2013
All courses start 25 February 2013
All courses end 28 March 2013
Good Friday Bank Holiday 29 March 2013
Easter Monday Bank Holiday 1 April 2013
Easter 2-12 April 2013
SUMMER TERMAll courses start 15 April 2013
May Day Bank Holiday 06 May 2013
All courses end 23 May 2013
* Staff training day 24 May 2013
haLF TERM 27 - 31 May 2013
All courses start 03 June 2013
All courses end 21 June 2013
*Learners are not required to attend College on staff training days (this does not apply to School Links 14-16 courses).
Parent/Carer Handbook 2012/2013
EMERgENCy CONTaCT aND hELPFUL NUMBERSIMPORTaNT CONTaCTSCollege Minicom (text phone) 01253 355 755
Main College 01253 352 352
Student Admin 01253 504 632
STUDENT SERvICESThe Student Services advice Team can be contacted by:
Email [email protected]
Bispham Campus
General Enquiries 01253 504 350
Welfare/Accommodation Advisors 01253 504 298
Counselling 01253 504 298
Careers Team 01253 504 351
University Centre, Central Blackpool Campus
General Enquiries 01253 504 497
Welfare/Accommodation Advisors 01253 504 496
Counselling 01253 504 496
Careers Team 01253 504 474
ansdell Campus
All Enquiries 01253 504 637 Information is also available on the College Website – Student Services, including a virtual 360 link.
gENERaL CONTaCTSCourse Enquiries [email protected] 01253 504 343
Examinations Office [email protected] 01253 504 227
Health and Safety Office [email protected] 01253 504 244
Learning Support Service [email protected] 01253 504 356
Student suggestions/complaints [email protected] 01253 504 087
Parent/Carer Handbook 2012/2013
gENERaL CONTaCTS continued…College Travel Agency [email protected] 01253 504 186
Courtfield restaurant - Bispham [email protected] 01253 504 378
Art Shop - Palatine road 01253 504 454
Sport and recreation Office [email protected] 01253 504 184
Apprenticeships [email protected] 01253 504 313
haIRDRESSINg aND BEaUTy SaLONSAnsdell 01253 504 639
The Cutting Edge, The Hub, Bispham 01253 504 187
TRaNSPORT TO COLLEgEBUSES TO COLLEgE A number of buses serve our main College campuses, please visit the websites below for further details on how to plan your journey to College.www.traveline-northwest.co.uk www.blackpooltransport.com Information regarding travel is also available from each of the Student Services Advice Centres.
RaIL Beacon Travel (based at the Bispham Campus) is currently looking into providing Student rail Cards offering huge discounts for learners. For further information please Email: [email protected] or Tel: 01253 504 186 or 01253 596 979 or visit Web: www.blackpool.ac.uk
Parent/Carer Handbook 2012/2013
STUDENT ID CaRDS
Staff, students and visitors must wear an ID badge at all
times whilst on College premises. Indeed, access to College
facilities is dependant on wearing an ID badge and students
may not be allowed to sit examinations, for example, unless
they have a badge with them.
EQUaLITy aND DIvERSITy STaTEMENT
At Blackpool and The Fylde College we are committed to
equality and diversity in all our activities for everyone who
learns and works here.
We respect and value differences in race and ethnic origin,
gender, disability, mental health, sexual orientation, age,
religion and belief, learning needs, economic and social
background.
hEaLTh aND SaFETy
The College attaches great importance to the health, safety
and welfare of its staff, learners and visitors and considers it
essential that everyone should work together to achieve a
safe, healthy environment for themselves and others.
We expect that all students will:
• Abide by the local Health and Safety rules that apply in
their curriculum area
• Take care of their own health and safety and that of others
who may be affected by what they do or do not do.
• Take notice of any warning signs in and around the College
A full copy of the College Health, Safety and Environment
Policy can be found via http://moodle.blackpool.ac.uk
SaFEgUaRDINg – BEINg SaFE aND FEELINg SaFE
Blackpool and The Fylde College recognises that staff
and learners have an important role to play in helping
to safeguard the welfare of all of our learners and those
who access College, including children, young people and
vulnerable adults.
The College has, in consultation with schools, other
colleges, Police, Social Services and local safeguarding
boards, written a comprehensive Safeguarding policy to
ensure the welfare and protection of all of our learners.
Anyone who would like to see a copy of this policy or
discuss any safeguarding issues should contact, via email,
the Head of Student Support and Guidance, Dr Judith
Poole [email protected], or Student Services Manager,
Maggie Whittle [email protected].
CREaTINg a POSITIvE LEaRNINg ENvIRONMENT
Parent/Carer Handbook 2012/2013
STUDENT PROgRESSParent/Carer Handbook 2012/2013
Student achievement is the principle focus of the College.
We are committed to making sure that your son/daughter
is able to make the necessary progress that allows them
to at least meet and, in most cases, exceed their projected
targets based on their results from school.
However, in addition we appreciate that students should
also develop as individuals in their time with us to ensure
that they are better prepared for employment, university or
the world outside of College.
TUTORIaL ENTITLEMENT
All of our full time 16-19 year old students have a named
Personal Tutor who provides regular review meetings to
support achievement and to provide a first point of access
to additional support. Individual reviews carried out with
Personal Tutors help to ensure that each student achieves
their maximum potential.
On arrival to the College there will be an induction period
in which the Personal Tutor will make sure that all necessary
information about the College is made available.
Throughout the year there will be lots of opportunities
for your son/daughter to access cross College activities
(including sports, societies and clubs). In addition, each
School runs a varied and interesting programme of events,
visits and speakers. Information about these events will
be delivered through Personal Tutor meetings.
PaRENTaL SUPPORT
The partnership between student, parent or carer, and the
College is very important in supporting achievement and
ensuring that all of our learners reach their full potential
whilst with us.
The College is keen to involve parents from the very start of
the course. We will make contact with you regarding issues
that are likely to affect student progress (eg, undeclared
absence or non-completion of set work) at the earliest
possible opportunity.
ThE E-TRaCkER RECORD: SUPPORTINg aChIEvEMENT
The College employs an electronic recording system that
allows appropriate staff and students to look at
the up to date markbook, set and record
challenging targets and review them
periodically.
This system is known as the
“e-Tracker record” and it has been
used to good effect to make sure
that students are appropriately
challenged on their
course and to
provide an
easy check
for students,
parents/carers
and staff
that good
progress is
being made.
The e-Tracker
record can be viewed by
students at any
time including at home through
the internet at www.blackpool.ac.uk/
etracker. All students are shown how to
do this early in the course.
Many parents take this opportunity to look
with their son/daughter at progress and
targets. We consider this best practice
and are currently working to develop
systems through which parents
can access their son/daughter’s
e-Tracker record directly
through the College’s Parent
Portal. We will keep you informed
about developments in this area.
Parent/Carer Handbook 2012/2013
MEET ThE TUTOR EvENINg
Additionally, in the second week of term, each curriculum
area will offer all parents/advocates of students on its 16-19
programmes, the opportunity to attend a “Meet the Tutor”
evening. Your son or daughter should bring this letter home
with them when enrolling at the College. Alternatively it
will be provided for you through the post.
At this event, Personal Tutors will meet with
parents/advocates to introduce the College, the
curriculum area and themselves. We see this
as a vital opportunity to establish a positive
relationship with parents/advocates from
the very start of the course and would very
much recommend that you attend this if
at all possible.
In addition, Meet the Tutor evenings
provide an opportunity for Personal
Tutors and parents/advocates
to, where suitable, exchange
contact details to ensure that all
communications are carried out
using the most effective method.
STUDENT REvIEWS: TUTORIaL
1:1 SESSIONS
Each student’s progress is reviewed regularly
by their Personal Tutor. This ongoing review
takes into account attendance, punctuality and
progress against targets. The review is essentially
a discussion between student and personal tutor
using the e-Tracker record as a guide to progress.
It results in targets being agreed for the next
6 weeks.
We term these “1:1 reviews” and they help to guide
students to make sure that they get the most out of
their courses. As a part of the discussion that takes
place, the students obtain an action plan, that is
part of their e-tracker record and can be viewed
by students at any time including at home
(please see e-Tracker on the opposite page).
STUDENT PROgRESS continued…
Parent/Carer Handbook 2012/2013
REvIEW DayS
In addition, parents/carers of students who are studying
on our 16-19 programme are able to attend four further
planned opportunities during the year to visit the College
to discuss student progress. These will take place during
the weeks commencing 3rd October and in December,
March and May. The individual dates for your son/daughter
will vary depending on the dates chosen by the School
but all students will be informed of this from the start of
the year and the dates will be available at the Meet the
Tutor evening.
If you are unable to attend, a copy of the review will be
sent out to you, and you are welcome to contact your son/
daughter’s Personal Tutor to discuss general progress or
specific issues.
Subject area
Tutor
Review day 1
Review day 2
Review day 3
Review day 4
hOLIDayS INTERM TIME
It is important that students attend all sessions planned
throughout the year, and we advise not taking holidays
during term time, as this may impact on whether they
can successfully complete their course.
gENERaL INFORMaTIONREWaRDS, CELEBRaTIONS, PRaISE
Each of the College’s Schools reward learners who have
done well; for example, learners may be given a ‘cause for
praise’ which is recorded on your son/daughters e-Tracker
record and recognises how well they have behaved or
performed. Parents/advocates can gain access at home
to these records through logging in through your son/
daughter’s access.
There are also award evenings in each School at the end
of the academic year (June).
Staff can also put student’s names forward for an external
award so that achievements and efforts are recognised
outside of the College.
COMPLaINTS aND COMPLIMENTS
If you feel you or your son/daughter has been unfairly
treated or if you wish to appeal against any decisions made
by the College – please Email [email protected] The
same e-mail address can be used to register compliments
and suggestions.
If you need help making your compliment or complaint,
please telephone one of the Student Advice Centres (see
Main Contact Details for Student Services advice Centres)
or call in and speak to an advisor in person. Help in making
your compliment or complaint will be given in confidence.
Copies of the Complaints Policy and Procedures are
available from our Quality and Standards team.
DRUgS aND aLCOhOL
The College does not tolerate the use of drugs and alcohol
on our premises. Any person found under the influence
of alcohol or using, possessing or dealing in any illegal
substance will be suspended with immediate effect,
pending investigation. The College misconduct procedures
will be implemented and the police may be informed,
resulting in criminal proceedings.
RELIgIOUS FESTIvaLS
The College community is a diverse one, and we value the
fact that our learners follow a variety of religions and faiths.
We understand that some religious festivals fall during
term time and some learners will wish to take time off to
participate. All we ask is that a written request is submitted
for an appropriate amount of time off to your tutor well in
advance of the day of celebration.
SPECIaL CONCESSIONS OR aCCESS aRRaNgEMENTS
If your son/daughter has previously had access
arrangements, exam concessions or any other special
arrangements to help their studies, or you think they may
be eligible for them, you should encourage them to tell
their tutor as soon as possible at the start of your course.
Parent/Carer Handbook 2012/2013
Parent/Carer Handbook 2012/2013
STUDENT SERvICESaDvICE CENTRES
Student Services are based at three main advice Centres:
1) Bispham Campus (adjacent to the main reception area)
2) university Centre Central Blackpool Campus (ground
floor of the university Centre, adjacent to reception)
3) Ansdell Campus (ground floor room next to reception
Staff also provide a drop-in service at all Blackpool and
The Fylde College Campuses.
kEy SERvICES
Student services provide a number of Matrix Standard
services including;
• Welfare (Student finance, funding for equipment, access
to help with transport and childcare)
• Careers (Career and Training advice, uCAS applications for
entry to Higher Education, support with applying for jobs)
• Chaplaincy (A contact for people of all faiths or none)
• Counselling Service
• College Nurses
Students wishing to access these services are advised to attend
one of the centres or use the specific telephone contact details
provided above.
LEaRNINg aND STUDy SUPPORTBlackpool and The Fylde College has a team of experienced
and friendly Learning Support staff, dedicated to
supporting learners who are experiencing difficulties with
their studies.
This may be because of:
• disabilities or temporary disability (for example,
broken bones)
• a prolonged period of absence through ill-health
• other issues that may affecting your overall progress
at College
Support will be tailored to your son/daughter’s specific needs.
TEL 01253 352 352 EMaIL [email protected]
www.blackpool.ac.uk
BISPhaM CaMPUSAshfield road · Bispham · FY2 0HB
UNIvERSITy CENTRE Bennett Avenue · Blackpool · FY1 4DW
aNSDELL CaMPUS Church road · Lytham St Annes · FY8 4AP
NaUTICaL CaMPUS Broadwater · Fleetwood · FY7 8JZ
www.facebook.com/blackpoolfyldecollege
www.twitter.com/B_and_FC
www.youtube.com/batfcollege