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elcome to the last edition of BiP Insight for 2015, and what has yet again been a very busy and productive year for BiP Solutions. As outlined within this edition, in typical BiP fashion the pace has by no means slowed as we work towards the end of the calendar year and prepare for the final months ahead within our current financial year. Event season has been very much upon us lately, and it was great to see the launch of our new event brand the Local Government Procurement Expo (LGPE) in mid-November, which attracted over 750 attendees – a great achievement for an inaugural event and certainly a solid foundation to build upon moving forward. As always, I’m aware that successful delivery of our event season is very much down to a collaborative effort across all areas of the business, therefore I would like to thank you all for your consistent focus and efforts in relation to the overall 2015 programme. As many of you will also be aware, our Commercial Team have been flying the BiP flag globally, through delivery of international projects including recently in South Africa.This once again truly demonstrates BiP’s global standing and footprint. I would also like to especially highlight and congratulate the quarterly OCA winners, Lynne Scott and Leigh McEwan, who have deservedly been recognised for going above and beyond in relation to the delivery of our ongoing objectives. Finally, I would like to personally wish you all the very best for the forthcoming festive season and I very much look forward to continuing our ongoing development work, moving into 2016. Simon Burges Chief Operating Officer, Business Intelligence Division W Insight Insight passion for excellence integrity with customers respect for others December 2015 • MARKETING & COMMUNICATIONS • EVENT MANAGEMENT • RESEARCH & CONTENT • SALES & MEDIA SOLUTIONS ver the November / December period the Events team were busier than ever, delivering six events over two months: the GO NHS Conference, two GO Connecting With Defence Procurement Roadshows, the CompeteFor Supply Chain Access Forum, the Local Government Procurement Expo and the HCSA Annual Conference. Events smashed their target for the HCSA conference and surpassed the delegate attendance numbers for last year’s event.These achievements are particularly impressive as the conference was hosted in St Johns Hotel, Solihull, a venue new to the team. In another first, the Events team launched the inaugural Local Government Procurement Expo (LGPE).This Expo took inspiration from BiP’s earlier LGPN conference, using the same values to deliver a bigger and better event.With over 800 delegates, 30 speakers, four training zones and a keynote arena, LGPE’s debut event set the bar high for its return next year. Looking to the future, Events Development Manager Laura Aitkenhead said: “The last two months have provided a heavy work load for the Events team, and they have worked incredibly hard to deliver six events over two months. The team have done a fantastic job; and couldn’t have done it without the support of their colleagues in Media Research, Proofing, Design, Marketing, the Web Team, Media Sales and Distribution.” O he nominees for the monthly Recognising Excellence go forward for consideration in the Quarterly Outstanding Contribution Award, worth £300 to the winner. The following members of staff have been recognised for their extra efforts in November. T Building momentum for 2016 Recognising Excellence NOVEMBER SALES RECOGNITION CAT: John Dennett DCI: David Kelly Tracker: Mairi Maclean DCI: Frank Biggins Outstanding Contribution: the winners are... Craig Gibson “Craig is always available to help out the team when assistance is needed. He has taken charge of a recent process change implemented by the Helpdesk, once again being thorough and professional to ensure all went through without any issue.” – Derrick McMillan (and Chris Logue) Paul Elliot “With the DSS Yearbook deadline looming Paul single-handedly rounded up and wrote its content, keeping it on schedule. He has also been instrumental in many interdepartmental meetings about the new ‘Content Strategy’ and DPRTE 2016.” – Julie Shennan (and Lynne Scott) Nicole Taylor “Procurex Scotland Live is our largest event and this year with more exhibitors than ever it was particularly complicated.We had a lot of work to do at the last minute and Nicole worked long hours to make sure the event was a success on the day.” – Laura Aitkenhead Rachael McLaren “Rachael did a great job on the GO Awards Scotland. She went above and beyond to make sure everything was perfect on the evening – a well-deserved thank you, Rachael!” – Laura Aitkenhead Noelle Germer “The HCSA Annual Conference has by far the most complicated admin of all our events, but Noelle handled all of this calmly and capably, even helping to choose a song for the Mayor’s arrival! Great job – well done! ” – Laura Aitkenhead Fraser Thompson “Fraser has been a huge help throughout the events season, consistently going above and beyond for every project. He has also taken the lead on communication with print suppliers to help us out when we did not fully understand the design aspect.” – Nicole Taylor (and Stephen Maxwell) Barry Ward “I am nominating Barry for all the great work and effort he has put into the defence webinar programme since we first launched it in late 2014.Without Barry’s passion and flawless presentation of the DCI product, the programme would definitely not be as successful.” – Greg Middleton Induja Balasubramanian “We had very tight timescales for the business-critical work to implement the new OJEU forms and Induja provided us with a fully tested set of forms without any issues when they went live.” – Steven McWilliams (and Grant Smith) New doors open as the events year closes he Delta team have had an excellent first month of Q3, achieving 180% of their sales target for November, in addition to reaching 85% of their annual target in just seven months. The focus of November was very much on events, with a lot of careful planning and preparation for Delta’s presence at LGPE and HCSA. Researching delegates, identifying Delta clients and non-clients, and competitor information all proved invaluable at the event, resulting in 19 leads from LGPE and 12 leads from HCSA. The Delta Breakfast at LGPE was a great success with 22 guests attending. Reminders, confirmations and floor plan maps with directions to the Delta Breakfast helped to ensure a higher attendance than target.These were mostly non- clients with a few Delta clients. Ed and Anthony had one-to-one conversations covering every guest, finding out their situation (requirements, current providers, end dates etc) and promoting Contract Change Control which was very well received, as was Anthony’s presentation to a full house in the Modernising Procurement Zone. HCSA was also very successful for Delta, with a prime location being secured for Delta’s stand. The two-day conference resulted in very high-quality leads and the evening black-tie awards ceremony was enjoyed by all. T Delta leads the way to 2016 success DCI: Amanda Dunsmore DCI: Scott Zonfrillo Tracker: Stuart McKenzie Tracker: Marc Kelly December 2015 Insight Insight he votes are in and the Outstanding Contribution Award winners for Quarter 2 are: For Central Services: Leigh McEwan (Data Management) “Working with Leigh has made my first time on the GO Awards so much easier.With patience, passion and in-depth Salesforce knowledge, she implemented a new process for the table bookings. Leigh is just great to work with; she made me feel confident that the new procedure would help us” – Noelle Germer For Business Intelligence: Lynne Scott (Research) “Lynne’s involvement in the Spend Analysis project really can’t go without recognition.Without her input the project wouldn’t have been as successful as it was. Lynne has shown great dedication to this project, which has seen her cope with long hours and some challenging moments that she has more than stepped up to.The end result speaks for itself!” – Alexis Colquhoun Other finalists: • Fraser Hastie (Bid Team) • Nicola Newman (Accounts Receivable) Qualifications Paul Nugent (Operations) “Congratulations go to Paul Nugent who has passed the examination for the Certificate in Business Analysis (2015). This is an external industry recognised training qualification which was delivered over an intensive three day programme in November and incorporated a written examination. Well done, Paul!” – Alan Mathie T
