BIA - Pyles Jr

8/6/2019 BIA - Pyles Jr

1/18

Gregory M (Chip) Pyles Jr.Information Systems

Home About MeInformation Systems

Example Business Impact Analysis

Exceptional Living, Inc.: Business Impact Analysis

Determine the business areas1.

Financial system (BuildMaster)1.

Business Intelligence (Project Managers)2.

Sales and Marketing3.

For each business area, determine the business processes and identify the essential processes.1.

Financial System Tracks overhead and profits1.

Business Intelligence Tracking vendors, customers, contracts and tax information for each projectand subdivision

2.

Sales and Marketing Tracking the marketing aspect of the business along with prospects, leads andsales.

3.

For the business processes, estimate the costs of failure2.

What are the costs of not performing the process?1.

Financial system (BuildMaster)i.

The ability to track the cost of supplies, tracking rent or mortgage papyments, payingcustomers or your own employees

1.

Immediate impact on business.2.

Business Intelligence (Project Managers)ii.

Current projects come to a halt. Managers are unable to make intelligent decisionswithout facts from their spreadsheets.

1.

Page 1 of 18Example Business Impact Analysis Gregory M (Chip) Pyles Jr.

15/06/2011http://gregorympyles.wordpress.com/information-systems/example-business-impact-a ...


2/18

Moderate impact on business.2.

Sales and Marketingiii.

When this system fails, you do not lose your current business at the moment. Instead,you lose future business. This system can not fail for more than a few days.

1.

Future impact on business.2.

What are the costs of performing the process late?2.

Financial systemi.

Angry customers1.

Disgruntled renters2.

Lenders might seek payment using a debt collector3.

Employees might not trust the company to pay them on time4.

Business Intelligenceii.

Projects and the intelligent decisions are scrutinized since time is money.1.


When projects complete and it is time to market it, the cost can be huge since moneywas put in to start and complete the project.

1.

Marketing was late has a direct impact on the sales of a particular project.2.

1.

What is the longest time the process could be left without being performed?1.

Financial system (less than a week) i.Payment to employees is biweekly 1.

Losing trust is when you can not pay your employees1.

Payment to debtors is monthly2.

Losing the confidence of your lenders, loses your future lending1.

Collecting payment from customers is monthly3.

Business Intelligence (less than a week) ii.

Projects tend to take months to complete, but during this time, data is collected,analyzed and decisions are made.

1.

Sales and Marketing (2 weeks) iii.




3/18

Impact is normally after a project completes or the result of the financial system beingdown. Therefore, it is most likely one of the previous two are down before Marketingand Sales are affected.

1.

Determine attributes for these business processes2.

Financial System Tracking debts and credits 1. i.

Accounts payable Lenders, suppliers, advertising and contractors1.

Once a month1.

Accounts receivables Renters and mortgages 2.

Once a month1.

Payroll payment to employees3.

Biweekly1.

Manpower requirementsii.

(1) one Accounts payable1.

Four year degree in Accounting or Business Administrative1.

3-5 years experience in Acounts payable or receivable2.

An Accounts payable or receivable personnel normally performs this duty3.

Possibly eliminate one person and have one person perform both duties4.

(1) one Account receivable2.

Four year degree in Accounting or Business Administrative1.

3-5 years experience in Acounts payable or receivable2.

An Accounts payable or receivable personnel normally performs this duty3.

Possibly eliminate one person and have one person perform both duties4.

(1) Administrative assistant3.

Two year business degree1.

Duties may include fielding telephone calls, receiving and directing visitors,word processing, filing, and faxing.

2.

Extensive software skills are required, as well as Internet research abilities andstrong communication skills

3.

Normally, an administrative assistant or a secretary performs these duties4.

Perform Account Payable or Receivable duties to improve skills5.

Establish IT facilities requirediii.




4/18

Physical Network 1.

All offices will be connected to the data center1.

All computers will be connected to the network and will need to authenticatewhen logging on.

2.

Data Center2.

Software1.

Windows Serveri.

Develop, deliver, and manage rich user experiences andapplications, provide a highly secure network infrastructure, andincrease technological efficiency and value within yourorganization

1.

Hardware2.File System Serveri.

Important documents and worksheets are stored here1.

Email Serverii.

Work related emails are retrieved and filtered here1.

VOIP and internet service2.

SQL Serveriii.

Relational accounting data is stored here.1.

Print Serveriv.

Ability to print anywhere in the company1.

Software3.

ERP software SAP for small and mid size businesses1.

MS Office2.

Performing daily worksheetsi.

Giving presentationsii.

SQL Database 3.

Data storage mechanismi.

Project Management4.

Tracks project timelinei.

Visio5.




5/18

Allow graphical descriptions of process flowi.

Establish non-IT facilities requirediv.

Front desk area for Administrative Assistant1.

One telephone and fax machine1.

One Computer and Monitor2.

One desk and chair3.

Two chairs for customers waiting4.

One filing cabinet5.

Meeting room2.

One table for eight people including 8 chairs1.

One conference telephone2.

One dry erase board3.

One projector4.

Three Offices3.

Desk 1.

Chair2.Laptop Docking station3.

Monitor4.

Laptop5.

Telephone6.

Fax machine7.

Filing cabinet8.

Dry erase board9.

Establish clerical requirementsv.

Accounts Payable1.

Need to write checks1.

Receipts2.

Accounts Receivable2.

Provide statements1.




6/18

Administrative Assistant3.

Schedule appointments1.

Handle phone calls2.

Project Management Handling construction and coming up with new innovating ways to theconstruction

2.

i.Engineering New and existing projects1.

Small Projects, monthly1.

Mid projects, quarterly2.

Big projects semi-yearly to yearly3.

Methodology Establishing new concepts to construction and process mapping 2.





(1) Engineer1.

Four year degree in mechanical engineering1.

3-5 years experience in building construction2.

3-5 years experience in project management3.

An engineer normally performs this duty4.

Process Engineer5.

(1) Process Engineer2.

Four year degree in mechanical engineering1.

3-5 years experience in building construction2.


An engineer normally performs this duty4.

Mechanical Engineer5.

(1) Draftsman3.

Two year degree in CAD Drafting1.

1-2 years using Drafting software like AutoCAD or Solid Edge2.




7/18

A Draftsman normally performs this duty3.

An engineer could, but wouldnt be cost effective4.

(2) Engineering Technician 4.

Two year degree in engineering technology or 3-5 years experience as anengineering technician

1.

Technician usually performs this duty2.

College intern or engineering student can perfrom this duty3.

(1) Administrative assistant 5.



2.


3.




Physical Network 1.



2.

Data Center2.

Software1.

Windows Serveri.


1.

Hardware2.

File System Serveri.

Important documents and worksheets are stored here1.

Email Serverii.






8/18

SQL Serveriii.


Print Serveriv.


Software3.

CAD software1.

Solid Edgei.

MS Office2.



SQL Database3.




Visio5.

Allow graphical descriptions of process flowi.Establish non-IT facilities requirediv.







Meeting room2.

One table for eight people including eight chairs1.



One projector4.

Five Offices 3.




9/18

Desk 1.

Chair2.

Laptop Docking station3.

Monitor4.

Laptop5.

Telephone6.

Fax machine7.

Filing cabinet8.

Dry erase board9.


Engineering1.

Engineering tools1.

Calculators2.

Drawing paper3.

Process Engineering2.

Engineering tools1.Calculators2.

Drawing paper3.




Sales and Marketing Selling the business to your customers 3. i.

Marketing Providing information on this new way of life1.




Sales Persuading people to buy into this new way of life2.





10/18




(1) Market Research Director1.

Four year degree in Marketing1.

3-5 years experience in Marketing or Business2.


Market Research Director normally performs this duty4.

Market Analyst could step into this role5.

(1) Market Analyst2.

Four year degree in Marketing1.

3-5 years experience in Marketing or Business2.

Market Analyst normally performs this duty3.

Any four year Business degree with at least 3-5 years experience4.

(1) Sales person3.

Four year degree in Marketing or Business1.3-5 years experience in Marketing or Business2.

Sales person normally performs this duty3.

Any four year Business degree with at least 3-5 years experience4.

(1) Administrative assistant4.



2.


3.




Physical Network 1.





11/18


2.

Data Center2.

Software1.

Windows Serveri.


1.

Hardware2.

File System Serveri.

Important documents and worksheets are stored here1.Email Serverii.



SQL Serveriii.


Print Serveriv.


Software3.

Graphical Design software 1.

Adobei.

MS Office2.



SQL Database3.




Visio5.

Allow graphical descriptions of process flowi.




12/18

Establish non-IT facilities requirediv.







Meeting room2.

One table for eight people including eight chairs1.



One projector4.

Three Offices 3.

Desk 1.

Chair2.

Laptop Docking station3.Monitor4.

Laptop5.

Telephone6.

Fax machine7.

Filing cabinet8.

Dry erase board9.


Marketing1.

Artist boards to present to customers or media1.

Pens and markers2.

Sales2.

Traveling notebooks1.





13/18



For the business processes, establish the minimum resources required to operate. Prioritize essential businessprocesses.

1.

In order for the business to operate using the minimum resources, the financial system has to be inplace and it is the most important process. The ability to accept payment and pay your debts isextremely important for the business to survive.

1.

Next, is your Marketing and Sales force for existing buildings. This is essential because it fills vacantunits in existing buildings. This brings more money to allow stability in the financial system.

2.

Last, is the Project Management and how future projects are developed. In order to expand thebusiness, money has to be consistently flowing. A good marketing and sales enables the financialsituation to be stable. Projects then can be considered for expansion.

3.

Summarize the requirements for the business processes2.The financial system requires three employees; Accounts payable professional, Accounts receivableprofessional and an Administrative Assistant. Accounts payable deals with expenses where Accountsreceivable deals with income.

1.

The project management system requires four employees; an Engineer, a Process Engineer, aDraftsman, an Engineering Technician and Administrative Assistant. An Engineer oversees projectsand works with construction to make sure projects are on time and work with the specs that are laidout. A Process Engineer oversees how construction projects need more innovation. Improvements aremade and works with the Engineer to implement ideas. When ideas are written out, a Draftsman iscalled upon to sketch out drawings so the construction crew has guidelines to work with. EngineeringTechnicians are used to assist in the planning and executing of projects for both the Process Engineerand the Engineer.

2.

Sales and Marketing require a Market Research Director, Marketing Analyst and a Sales person. TheMarket Research Director and the Marketing Analyst work together trying to understand what thecustomer needs and wants. When this is fully understood, they can work with the Process Engineer toimplement these ideas to provide the best construction plans for future customers. A Salesperson isneeded to reach out to people that may be undecided about living in their building. This person isneeded to persuade and fill empty units in their buildings.

3.

Minimal acceptable backup plan in case data is unavailable should be to go to backup site, whether it is

on location or not, and retrieve the information you are looking for. Data will be old, at least one dayold at the very least, but data should be made available. In case of a catastrophe, low level and leastamount of experience or knowledge should be laid off until further notice. Higher level expertise isneeded to keep the company running while no to minimal income is coming in.

4.

Minimal acceptable recovery configuration for IT is to have the backup servers available for personnelto manually extract data that is a day to a few days old. While servers are getting back online, no oneshould try to access the data and should focus on retrieving some of the older data until servers areoperational. If low level staff was laid off, business should take the time to evaluate their cash flowversus their debt. This might be a good time to trim the fat and it is a good time to see if the disastercaused any long term problems for their business.

5.

There are alternatives to the requirements because it depends on how much money the business wantsto spend. If money is no object, then the business employs more people and does not lay them off whenthere is a disaster. If money is tight, then a marketing force or a process engineer is not needed. Some

6.




14/18

businesses might see a disaster plan as a waste of money since statistically, it may never happen tothem.

Time Scales7.

Financial Systemi.

The most important as far as a needing disaster plan and converting to the businessrequirements. It will take about two weeks to train the personnel and approximately twoto four weeks for them to get up to speed with the pace of the business.

1.

Project Managementii.

Hiring the correct personnel with the training should allow the transistion to occursmoothly. Introduction of Solid Edge will not be a surprise to the Engineers or theDraftsman. Using Microsofts Visio and Project Manager might take some time to getused to, but no longer than a week is needed for them to understand these tools.

1.


Disaster least affected. Personnel should already be using graphical desgn software.Refresher course to help personnel. One day course should be sufficient.

1.

Consider alternative backup/recovery solutions (cost/benefit analysis)3.

IT1.

Hot site fully functional site ready for use, but there is usually a charge per month that isexpensive.

i.

Cold site A facility wired and configured to operator, but without the computer equipment

installed. There is a monthly fee, but it is lower than a hot site.

ii.

The cold site, in my opinion, is the best solution because most of the data is not critical for thebusiness to operate. I suggest the cold site be equipped with docking stations, monitors andkeyboard/mice. This way personnel only has to undock their laptop and dock it at the cold site.

iii.

Workarea (office space)2.

10 gbpsi.

Increment by 1 gbps minimumii.

Fiberiii.

24-7iv.

Backup and Business Recovery Strategy4.

There are four servers that this company uses and three of which are important to this plan. The filesystem, email and the sql servers need to be backed up once a day and there should be a two week historical archive in case a server has been acting up lately. Every two weeks, all of the servers shouldbe backed up to an offsite location. This offsite location should be not be in the same region in case of natural and unnatural disasters. This site should be driving distance so employees can quickly get to the

site to recover data that is vital to the business. This offsite location can act as the cold site. However,this cold site should be equipped with docking stations, monitors and keyboard/mice for all highranking personnel. This cold site, which also acts as the offsite backup location should retain all

1.




15/18

information for at least one year. Each year, all of the servers should be backed up to a tape storage andplaced in a dry cool place in the cold site. All data for the business should be considered important.Therefore, all data should be backed up and stored off site.Recovery should be simple. As a natural or unnatural disaster occurs, the cold site acts as the live data.Recent backed up data is recovered into the cold sites three servers. All of the high ranking personnelwill be able to access this data like nothing has happened. All of the phone lines are rerouted to this siteso customers and lenders can continue to converse with personnel. Orders, projects and marketing datafor the last two weeks is unavailable since the data is still at the damaged site.

2.

ReferencesBizmanualz, Inc. (2008). Sales & Marketing Pipeline Retrieved Sunday, 22 February 2009, from

http://www.bizmanualz.com/articles/diagrams/snm_pipeline.html

IAAP, Office Team (2008). Administrative Support Job Descriptions Retrieved Sunday, 22 February 2009, fromhttp://www.iaap-hq.org/researchtrends/JobDeSCRIPTions.htm

Microsoft (2008). Meet the Server Unleashed Retrieved Sunday, 22 February 2009, fromhttp://www.microsoft.com/windowsserver2008/en/us/default.aspx

SAP (2008). SAP Solutions for Small Businesses and Midsize Companies

Retrieved Sunday, 22 February 2009, from http://www.sap.com/usa/solutions/sme/index.epx

Google (2008). Google Reference Search Retrieved Sunday, 22 February 2009, from

http://scholar.google.com/books?q=accounting+reference&btnG=Search+Books

Microsoft (2008). Determine project management requirements Retrieved Sunday, 22 February 2009, fromhttp://technet.microsoft.com/en-us/library/cc197644.aspx




16/18

degreedirectory.org (2008). CAD Drafting Technologies Retrieved Sunday, 22 February 2009, from

http://degreedirectory.org/directory/category/General_Engineering_Technologies/Architectural_Drafting_Techn

Dawn Rosenberg McKay (2008). Engineering Technician: Career Information

Retrieved Sunday, 22 February 2009, from http://careerplanning.about.com/od/occupations/p/engineer_tech.htm

Siemens Product Lifecycle Management Software Inc (2008). SOLID EDGE

Retrieved Sunday, 22 February 2009, fromhttp://www.plm.automation.siemens.com/en_us/products/velocity/solidedge/index.shtml

Small Business Notes (2008). The Difference Between Sales and Marketing Retrieved Sunday, 22 February

2009, from http://www.smallbusinessnotes.com/operating/marketing/salesmktdiff.html

SearchCIO.com Definitions (2008). hot site and cold site Retrieved Sunday, 22 February 2009, from

http://searchcio.techtarget.com/sDefinition/0,,sid182_gci557324,00.html

Leave a Reply




17/18

Notify me of follow-up comments via email.

Notify me of new posts via email.

Post Comment

Search Search

Pages

About Me Personal Mission StatementPrinciples of ProductivityResume

What is MII?Information Systems

BiometricsCase Studies

Choosing a IBM Compatible PC over a Apple MACEncryptionIDS PolicyPing Sweeps and Port ScansPKI vs. WiFi SecurityPort 3389 IntrusionSecurity Threats on Home PC

Example Business Impact AnalysisExample Contingency PlanFirewallsMoving from Colleague to Supervisor

Enter your comment here...

Email (required) Your email address will not be published.

Name (required)

Website




18/18

M T W T F S S

Feb

1 2 3 4 5

6 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30

June 2011

Theme: Contempt by Vault9 .Blog at WordPress.com .


Date post:	07-Apr-2018
Category:	Documents
Upload:	aladino-quijano
View:	217 times
Download:	0 times

BIA - Pyles Jr

Documents