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439 Books Alderfer, C. P. (1972). Existence, relatedness and growth: human needs in organizational settings. New York: Free Press. Anne Bruce and James S. Pepitone, Motivating Employees, McGraw-Hill companies. Arun Balakrishnan, (1995), “Service Recovery Through IT: Complaint Handling with Differentiate Firms in Future”, Marketing Management, Volume 6 (3), pp. 25-37. Ashkanansy, N. M., Hartel, C.E., Zerbe, W. J. (2000). Emotions in the Workplace: Research, Theory and Practice . Westport: Quorum Books, 2000). Bahl, Anuj (1995). Managerial Effectiveness: A Vedanta in Management. Abhigyan, pp.91-99. Baijnath Singh, The Impact of Community Development Programme on rural leadership park and political Institutions, oxford university press, Madras,1959 Bar-On, et al. (2000). Emotional and social intelligence: Insights from the emotional quotient inventory. In Bar-On & J. D. A. Parker (Eds.), handbook of Emotional Intelligence. San Francisco: Jossey-Bass. Bar-On, R. (2000). Emotional and social intelligence: Insights from the emotional quotient inventory. In Bar-On & J. D. A. Parker (Eds.), handbook of Emotional Intelligence. San Francisco: Jossey-Bass. Bar-On, R. (2000). Emotional expression and implications for occupational stress; an application of the Emotional Quotient Inventory (EQ-I). Personality and Individual Differences, 28, 1107-1118.
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Page 1: Bibliography - Shodhganga : a reservoir of Indian theses @ …shodhganga.inflibnet.ac.in/bitstream/10603/46472/16/16… ·  · 2015-08-11Bibliography 439 Books Alderfer, C. P. ...

Bibliography

439

Books

Alderfer, C. P. (1972). Existence, relatedness and growth: human needs in organizational settings. New York: Free Press.

Anne Bruce and James S. Pepitone, Motivating Employees, McGraw-Hill companies.

Arun Balakrishnan, (1995), “Service Recovery Through IT: Complaint Handling with Differentiate Firms in Future”, Marketing Management, Volume 6 (3), pp. 25-37.

Ashkanansy, N. M., Hartel, C.E., Zerbe, W. J. (2000). Emotions in the Workplace: Research, Theory and Practice. Westport: Quorum Books, 2000).

Bahl, Anuj (1995). Managerial Effectiveness: A Vedanta in Management. Abhigyan, pp.91-99.

Baijnath Singh, The Impact of Community Development Programme on rural leadership park and political Institutions, oxford university press, Madras,1959

Bar-On, et al. (2000). Emotional and social intelligence: Insights from the emotional quotient inventory. In Bar-On & J. D. A. Parker (Eds.), handbook of Emotional Intelligence. San Francisco: Jossey-Bass.

Bar-On, R. (2000). Emotional and social intelligence: Insights from the emotional quotient inventory. In Bar-On & J. D. A. Parker (Eds.), handbook of Emotional Intelligence. San Francisco: Jossey-Bass.

Bar-On, R. (2000). Emotional expression and implications for occupational stress; an application of the Emotional Quotient Inventory (EQ-I). Personality and Individual Differences, 28, 1107-1118.

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Bar-On, R., Brown, J. M., Kirkcaldy, B. D., & Thome, E. P. (2000). Emotional expression and implications for occupational stress: an application. Personality and Individual Differences, 28, 1107-1118.

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Ph.D Theses

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Websites

www.eiconsortium.org

www.forbes.com

www.huffingtonpost.com

www.psykologi.uio.no

www.helpscout.net

www.organizationnature.blogspot.in

www.citehr.com

www.inc.com

www.mindtools.com

www.preservearticles.com

www.tutorialspoint.com

www.topachievement.com

www.ideas.repec.org

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