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BIFM North Region: “Women in FM: Afternoon Tea” Mark Whittaker Deputy Chair, BIFM North
BIFM North Region:
“Women in FM: Afternoon Tea”
Mark Whittaker
Deputy Chair, BIFM North
2 | 2016 Women in FM: Afternoon Tea
3 | 2016 Women in FM: Afternoon Tea
Today’s event: #bifmnwtea @BIFM_North @Whitbags @cathy_magenta @cheryla1984 @hexagon_nikki
4 | 2016 Women in FM: Afternoon Tea
Welcome & Thanks
5 | 2016 Women in FM: Afternoon Tea
Future Events: Workplaces: Fit for purpose?
Today’s Event
7 | 2016 Women in FM: Afternoon Tea
Why?
c/o www.cbre.us/services/globalcorporateservices/Pages/Gender-Diversity-in-FM.aspx
8 | 2016 Women in FM: Afternoon Tea
BIFM North
9 | 2016 Women in FM: Afternoon Tea
Introduction to today’s speakers
Boosting your personal brand
in facilities management
A bit about me
Journalist by training
Established Magenta in 2011
Specialist B2B comms agency
specialising in the built environment
Services include media relations,
content creation, award writing, media
training and crisis management
FACILITIES MANAGEMENT
Cheryl Anne
Sanderson
Regional Manager
G4S FM
Women in FM in
association with BIFM
FACILITIES MANAGEMENT
A piece of cake?
Invest time
Identify the opportunities to get ahead
Get social
Network
Join the right industry groups
Work with comms teams
Share your recipe
FACILITIES MANAGEMENT
DATE
28th April2016
PRESENTER
A N Other
On Your Marks, Get Set, BAKE
No science to success
Build out your team
Be a mentor
Consider your lifestyle
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FACILITIES MANAGEMENT
Key takeaways
Find a supportive
environment and the
right mix of people
Have fun, do
something you
enjoy
Take on different
roles and
embrace change
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FACILITIES MANAGEMENT
Any questions?
My FM Journey Nikki Lathbury – Hexagon FM
About me
Nikki Lathbury - Owner and MD of Hexagon FM Recruitment Specialists to the FM Industry
Married – Stephen Lathbury – Skanska Facilities Services
My journey - Recruitment
• 13 years experience in recruitment • Started in industrial, progressed to construction sector
• Moved to Maintenance & FM recruitment in 2006
Fully immersed in FM by 2007
10 years experience in FM sector with an introduction via
Mobile engineers whilst transitioning from Construction
The wall….
• Hit the recruitment wall • Frustrated by lies
• People not working as a team
• Not working in the best interest of the clients/candidates
• Disillusioned by a business who’s main function was figures
• Needed to know I wasn’t a one trick pony and to stretch myself
My FM chapter • Joined Helistrat Management Services, June 2010 – Waste Support Manager
Bring structure and process to a mobile management team
Promoted to Head Office Operations Manager – Nov 2010
Change Management Project to bring all central services in house 24/7/365
Improve service delivered, provide continuity to clients and be accountable
Re-scoped, retrained central services and re-established productive working relationships with fractured supply chain providers to enhance both the contractor and client experience
Frustrated
• Frustrated with terrible service from recruiters • Why didn’t they do what they said they were going to? • Felt peers needed a service they could rely on and was
honest
• Spoke to Mentor – Liz Kentish (Mama FM) • Encouraged me to set up on my own to keep ethics
in tact and make a difference
Hexagon FM
• Founded Dec 2013 • Office in Sutton Coldfield, Midlands, covering UK
• Joined BIFM Midlands Committee
Improve standards of FM recruitment to industry peers and colleagues
Honesty, Reliability, Knowledge, Creativity, Delivery
Changing the face of recruitment
Pay it forward
• Become a mentor/Ask for a mentor
• Be a buddy
• Exchange numbers today and meet for a coffee to share challenges and solutions
• Go and say Hi to a stranger
• Be the best that you can be and help where you can
