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Satish verma
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INTRODUCTION
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Hypermarket
The chain of retail stores of thePantaloon Retail (India) Ltd.
89 outlets in India
Headquarter in Mumbai
Focusing on Value of Money
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VISION
Everything, Everywhere, Every time for Every Indian Consumer in the
most profitable manner.
Group Mission We share the vision and belief that our customers and stakeholders
shall be served only by creating and executing future scenarios in theconsumption space leading to economic development.
We will be the trendsetters in evolving delivery formats, creating retailrealty, making consumption affordable for all customer segments forclasses and for masses.
We shall infuse Indian brands with confidence and renewed ambition.
We shall be efficient, cost- conscious and committed to quality inwhatever we do.
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CORE COMPETENCY
Best pricing throughout the year.
A choice of more than 20,000 products
Delivery across more than 1500 cities and towns in Indiacovering around 16,000 pin codes
Fast deliveries tie ups with world leaders in logistics &transportation services
A dedicated Customer Care helpline for any queries
Always offering Manufacturers guarantee as opposed toSellers guarantee, which most of the other online shoppingsites offers
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Is Se Sasta Aur Accha Kahin Nahi
Talks of Quality and Cost
Special emphasis on apparels and life style products
Providing interesting discounts
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AWARDS
Indian Retail Forum Awards 2008
The INDIASTAR Award 2008
Retail Asia Pacific 500 Top Awards 2008
Coca-Cola Golden Spoon Awards 2008
The Reid & Taylor Awards For Retail Excellence 2008
Platinum Trusted Brand Award Images Retail Award 2005,06
DLF Award 04
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PANTALOONS RETAIL (INDIA)
LTD. Part of future group
Catering wide cross-section of Indian Society
Food, fashion, footwear, home and consumer electronics,book and music, wellness and beauty, general
merchandise, telecom and IT, leisure and entertainmentand fianancial products and services.
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HIERARCHY
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STRATEGY
Customer oriented
Employee oriented-
high attrition rate
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Customer oriented
Attracting and retaining customers
Uses non-traditional marketing strategy
Behavioural psychology
Moving demo-trolley
Used young population as strategic blessings
Also witness to romance
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Continued
Movie centric promotions
Regular interesting offers/discounts
Spot discounts
Night shopping culture
Occasions based services
Babies day out promo
More organized floors
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Employee oriented
Consider biggest assets
Employee welfare trust
Employee growth /training programes
PRERNA the employee suggestion plan
Standardization of staff room
Upgradation for education
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Internal publications- Pragati
Discipline by design
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MARKETING
7 Ps ANALYSIS
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PRICING Value Pricing (EDLP) Promotional Pricing
Low Interest Pricing Psychological Pricing Special Event Pricing (Republic Day)
Differentiated Pricing Time Pricing
Bundling
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Pricing Comparison
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TIME PRICING
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LOW INTERESTFINANCING
PSYCHOLOGICAL
PRICING
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BUNDLING
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PLACE: STORE LOCATION
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PROMOTION SAAL KE SABSE SASTE 3 DIN FUTURE CARD (Discount Upto 3%) SHAKTI CARD JUNK SWAP OFFER BRAND AMBASSADOR: M.S. DHONI ADVERTISMENT (Print Ads, T.V., Radio) POINT OF PURCHASE PROMOTION GIFT TO EVEY 100th CUSTOMER (Seasonal)
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KEY OFFERS 32 Television--Rs. 22990/- (ExchangeOffer)
Portable Metal Bed Rs. 3199/-
Buy 21 Television Flat Television Rs.4999/- And Get Dish TV Set Top Box Free.
Buy Red Label Tea 950 gm. Rs. 258/-And 2 Kg Sugar Free.
Buy 2 Men Jeans For Rs. 599/- only.
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BANNERS AND POSTERS
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PEOPLE
People Are The Customers Which Are The Biggest Asset Of A
Company.
Well Trained Staff.
Appearance.
Presently Around 10000 Workers Are Working And Around 500Workers Are Recruited Every Month.
High Security For Safety Of Customers.
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PROCESS
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PROCESS (Cont.)
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PHYSICAL EVIDENCE
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PHYSICAL EVIDENCE (Cont.)
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FINANCIALDATA
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SALES NET
PROFIT
1527.20
(Q2 DEC 08)
24.35%
1228.07
(Q2 DEC 07)
33.54
(Q2 DEC 08)
5.97%
31.65
(Q2 DEC 07)
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DIVIDEND
2008 Rs.30
2007 Rs.25
2006 Rs.25
2005 Rs.25
2004 RS.15
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Decembers same store sales
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VALUE
LIFESTYLEHOME
(DECEMBER 2007)
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Stock Price Movement
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Click icon to addpictureClick icon to addpicture
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Problems ahead
Reduction in consumer spending
Slow construction of malls
Difficulty in raising working capital
High rentals
Lowering margins
New emerging competitors
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SWOT ANALYSIS
SWOT ANALYSIS
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SWOT ANALYSISSTRENGHT
High Brand Equity EDLP Infrastructure Product Diversity Supply Chain
WEEKNESS
Falling Revenue/ Sq Ft. Unable To Meet StoreOpening Target Perception Amongst
Consumers
OPPORTUNITIES
Organized Retail
Understanding ConsumerPreferences Targeting Area More ProneTo Development Global Expansion In Store ExperienceImprovements
THREATS
Competitors Government Policies Unorganized Retail Economic Conditions
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PESTEL
PESTEL ANALYSIS
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PESTEL ANALYSIS
POLITICAL
GOVERNMENT
POLICIES POLITICALSTABILITY TAX POLICIES
ECONOMIC
INFLATION RATE STAGES OFBUSSINESS LIFECYCLE
SOCIAL
CUSTOMER
SEGMENTATION SOCIALRESPOSIBILTY
TECHNOLOGICA
L
ADAPTATION TO
NEW TECHNOLOGY FACILITIESPROVIDED
ENVIROMENTAL
LOCATION INTERNALENVIROMENT
LEGAL
LABOR LAWS SAFETY
RAGULATION CONSUMER LAW
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BIYANIS FUTURE PLANS
To open up
15 Big Bazaars
5 Centrals
3 Home Towns
10 E Zones
1 Ethnicity
4 Pantaloons
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SUGGESTIONS
Retailing through Internet & web based technologies.
Maintainance of prices during recession period
Understand consumer preferences
Global expansion
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THANK YOU