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Big Government and Big Carriers Kris Twomey Law Office of Kristopher E. Twomey, PC 300 Commercial Street, Suite 2 Boston, MA 02109 617-953-0359 [email protected] September 18, 2012
Big Government and Big Carriers
Kris TwomeyLaw Office of Kristopher E. Twomey, PC
300 Commercial Street, Suite 2Boston, MA 02109
September 18, 2012
Carrier Relations
Working with People at carrier– “People”
Good Practices– document everything
Installation issues– “NTF”
Focus on Billing– Are your bills inaccurate?
Contract Considerations– Dispute resolution language and procedures
Carrier Relations
Internal Collections/Outside Collections– Different responses
Settlement or Litigation– Settlement always better, often must wave your sword
first Some Anecdotes
-State PUC litigation-State PUC “fast track” option-State or Federal court-State PUC or FCC lobbying or informal mediation-FCC formal complaint
Government relations They can be your friends! Or not…
Local authorities- Chamber of Commerce, Planning and Zoning Boards
State PUCs– Helps to have one staffer that you can turn to
FCC– Plenty of people there who will “listen”
Congress?
Thank you!
Kris TwomeyLaw Office of Kristopher E. Twomey, PC
300 Commercial Street, Suite 2Boston, MA 02109
