BLAME Game

BLAME

BLA – ME!

Every Team has it’s share

Every Organization has it’s share

They always bring Complexity

They are SLOW

They Cost too MUCH

Difficult People

Difficult PeopleDo they Exist?

NO

Then WHAT?

People are not DIFFICULT!Their BEHAVIOUR IS!

Difficult defines behaviour that we find challenging to work with.

Working in TEAMSynchronization

Working in TEAMOrchestration

Working in TEAMRequires CONCIOUS

efforts

A Different Perspective

1

Difficult people are not difficult until we believe that they are. 

Our belief Impacts ourInteractionWith them. 

People are justBeing who theyAre. 

People Behaviour isInfluenced byTheirExperiences

We perceive People to be

Difficult when their behaviour

Is different fromOur

Expectations

We too can beDifficult forSomeoneSomewhere....

A Different Perspective

2

The eye sees what the mind looks for

What we think about, comes about.

We look for correlation to support our belief about the difficult person.

We judge othersAnd Fail to Monitor our reaction

We are goodLawyers for ourMistakes andGood judge for Others mistakes

It Takes twoTo Tango

BLAME

BLA – ME!

Above all

What we think drives

how we feel.

How we feel drives how we act.

How we act leads to our

results.

People do not drive

our behaviour,

our thoughts

do.

Our behaviour is

our choice, not a

reaction to someone

else

A Different Perspective

3

There will always be a difficult person. Always

Resist !Resist!

less likely to learn new

skills for managing different

personalities and

perspectives

People are generally

consistent.

People don’t change for

your reasons,

they change for their own

A Different Perspective

4

Everyone in our life is there for a season

PeopleMove on!

Nothing stays the same for

long.

EvenThe Darkest

HourHas 60

minutes

A Different Perspective

5

Don’t give up who you are to work with a difficult person

Do not over-compromise to get along with a difficult person.

Encountering difficulty is our cue to learn a new skill, manage ourselves and others differently.

Encountering difficulty is our cue to

embrace the discomfort to broaden our capabilities.

Difficult people can be the sharpest tool kit we can ever imagine to encounter

PETPersonal

EmotionalTeacher

Concluding Remarks!

Choosing to change our perspective will not change the fact that there will always be

another difficult person at work.

Choosing how to REACT is ultimately up to us.

Regardless of how people behave,

our actions and our interactions

are ours to keep.

THINK!.

EVERY ONE IS UNIQUE

MAKE SURE EVERY EMPLOYEE IS SUPERHUMAN IN WHAT HE/SHE DOES BEST

DON’T COMPLAIN

WORK WITH WHATEVER YOU GOT AND RISE.

BE RESPONSIBLE

ASSIGN WORK TO THEM FOR WHO THEY ARE

BE READY TO FACE DEFEAT

HEAL QUICKLY AND BOUNCE BACK

NEVER UNDERESTIMATE ANYONE

YOU CAN ALWAYS FIND A MONSTER INSIDE ALL

A STRONG WILL UNLOCKS UNLIMITED POTENTIAL

MAKE SURE EVERYONE HAS IT

NEVER PART WITH LOYALTY

CUSTOMERS

EMPLOYEES

ARRIVE WITH THUNDER

.

STORM COMPETITORS OUT OF ACTION

.

THERE IS ALWAYS A LEADER WITH MANY FOLLOWERS

.

YOUR BRAND AS AN IDOL OTHERS WANT TO BE LIKE

APPRECIATE DIVERSITY