Bill Cumpston

WELCOME

Management Jason Lawrie Project ManagerFleet Management Website

Development David Bigham Booking ClientCredit Card Processing

Michael (Mikey) Plavins Server, database and dispatching

Jarrad Keatley Vehicle software

Support Steve Nyveld

Triet Truong (arriving for dinner)

Jane Rees

New Zealand Nigel Kinniburgh Pre/Post sales support

SMARTMOVE STAFF

NZTC Mark Bramston (Aerial, Canberra)

Greg Burchard Manager, NZTC

Garry Hodges Palmerston North

NZTC Fleets William Younadim Kiwi Cabs (Wellington)

Muneer Oraha

Angela + Josh Reeves Energy City (New Plymouth)

Piri Tomlins ½ Price Cabs (Napier)

Alex Reid Paraparaumu Taxis

Alan Briant

Grant Scannell Queenstown

Arnold Garchow Timaru Taxis

Brian Christian

Murray Hines

NEW ZEALAND FLEETS

Other NZ Jim McWilliams Taxis United (Auckland)

Tony Minto

Mike Cox Waiheke

NEW ZEALAND FLEETS

NSW Country Taxi Call Centre Noel Doherty Lyn

Bunbury Call Centre Sue Davey Bob

Ahmad Adni

Hobart call centre Roger Burdon

Sam Grundy

Geraldton Jacqui Aarts

Tamworth Susan Mackenzie Peter

Taree Forster Peter and Cheryl Williamson

Launceston Tony Dilger

Neil Fawcett

AUSTRALIAN FLEETS

Invercargill Keith Henderson (Manager)

+ directors

Napier John Hart

Blue Bubble Bob Wilkinson

OTHER GUESTS

Session1 Welcome SmartMove Directions Bill2 The day Christchurch Stopped Bob Wilkinson

Morning Tea

3 Changes to the Booking Client David

4 SmartVoix as a ServiceNigel

Lunch

5 StatisticsMikey

6 (New) Vehicle FeaturesSteve

Afternoon Tea

8 The proper use of DocketKiller Bill

Dinner (7pm)

PROGRAM for THURSDAY

Session1 Various Booking Methods

Triet2 Proposed SmartHail Changes Bill

Credit Card ProcessingDavid

Morning Tea

3 Quality AssuranceSteve

4 Tailoring and Tuning SmartMove Mikey

Lunch

5 Some Useful TricksNigel

6 Disaster RecoveryJason

7 ConclusionBill

Afternoon Tea

8 General Q&A SessionAll

PROGRAM for FRIDAY

2004

2005

2006

2008

2009

2012

HISTORICAL REVIEWAcquired Technology

TrackPod (NZ)+ PDA

TrackPod + Screen

Jbox + WaveOn

Ucast

Digitax

Based on mobile phone technology

Out of car

Hosted servers

Integrated docket handling (Docket Killer)

User-configurable zones

Integrated blacklists

Address qualifiers

Much more control to drivers

Recordings linked to bookings (SmartVoix)

INNOVATION

Full feature set

Fully supported

Evolving system

Reliability

BUSINESS MODEL

BUT IS THIS WHAT PEOPLE WANT?

Offer levels of functionality at different pricesDifferent levels of support

Choice of equipment

Choose between Digitax

or Android tablet or phone

CHOICE OF EQUIPMENT

Car dispatchingResubmitApps

LEVELS of FUNCTIONALITYSILVER GOLD PLATINUM

AndroidDigitax

Support Email only

Zone base dispatchingShift reportsPhone interfaceBlacklistsRequirementsReports

EmailPhone (office hours)

Docket KillerHosted phone systemState-based reports

EmailPhone (24X7)

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Remove indexation in contracts

Fixed price schedule

Discount for larger fleets (starts at 20 cars)

Will apply to new contracts

Offered to existing customers

Most fleets will get a reduction

PRICING

Address qualifiers

Driver app

Credit card processing

SmartVOIX as a service

Navigation

New Zealand logbook

Improved statistics in cars

NEW FEATURES